客房部常用英語句型VIP

1、客房部常用英語句型l Im sorry, one moment please. Ill ask my supervisor to help.很抱歉，請稍等，我叫主管來幫助您，好嗎？l Ill be back right away. 我馬上回來。l Ill be back in 5 minutes. 我5分鐘后回來。l It will be ready in about 5 minutes. 大約5分鐘后準備好。l We are just making up your room.，and it wont be long. 我們正在清理您的房間，就快好了。l Your room is almost

2、 ready. 你的房間基本準備好了。l Sorry to have kept you waiting. 很抱歉讓你久等了。l Let me check, and then tell you. 我查一下再告訴您。l The concierge can buy cigarettes for you. 禮賓部可以為你買煙。l The laundry can press clothes for you. 洗衣房可以為你燙衣服。l The Duty Manager can open the safe for you. 大堂副理可以為你開保險柜。l We can replenish your mini-

3、bar. 我可以為你補充小酒吧。l If there is anything else we can help just call the housekeeping at extension“62”如果你有其它的需要可以通知客房中心，請撥內(nèi)線62。l If you need anything else please let us know. 如果你還有其他的需要請通知我們。l May I have you name/room number? 請問您的姓名/房間號碼？l Take the elevator up (down) to the 2nd floor. 乘電梯上（下）到二樓。l This

4、 way, please. 這邊請。l Where is the coffee shop? Its beside the lobby. 咖啡廳在哪兒？在大堂旁邊。l Sorry, Im busy right now. Can you come later? 抱歉，我現(xiàn)在正忙。你能等會兒來嗎？l Could you wait a few minutes please? 請等會兒好嗎？l No, not now. Thanks. 現(xiàn)在不要。謝謝。l When would you like me to come over? 何時您方便我過來呢？l When is the most convenien

5、t time for you? 您什么時間方便呢？l Can you make it up when I am out? 我出去的時候打掃好嗎？l Certainly. Could you telephone us when you are out? Our number is 62.當然可以。您出去的時候打我們電話好嗎？我們號碼是62。l Certainly. Just a moment please. I will call the room attendant to take it to your room. 當然可以。請稍候。我讓服務(wù)員拿給您。l The hair dryer is i

6、n the right drawer of your desk. 風筒在您書桌的右邊抽屜里。l The laundry bag is in the right drawer of the TV cabinet. 洗衣袋在您電視柜的右邊抽屜里。l Could you come to my room to take (pick up) my laundry? 能到我房間收衣服嗎？l No problem. Ill ask the room attendant to pick it up. 沒問題。我讓服務(wù)員來取。l When would you like your laundry back? 您需

7、要衣服什么時間送回？l Do you need dry cleaning (express service) or pressing (Regular service)? 您要干洗（快洗）還是凈燙（普洗）？l When did you send your laundry? 您何時送洗的？l Would you please open your wardrobe, sir/madam? Maybe your laundry is hung in it.先生/女士，您打開衣櫥好嗎？衣服可能在里面。l How about sending you one more blanket/quilt? 給您加

8、一條毛毯/被子怎么樣？l How much do you charge? 收多少錢？l Yes, we have. 有的。It is free。是免費的。l Dont worry, Our electrician will be there at once。別著急，電工馬上就到。l Dont worry, sir/madam. Our room attendant will be there at once.別著急，服務(wù)員馬上就到。l No problem, but our iron and iron-board is available for 2 hours, because of too

9、 many guests who need itPlease dial “62” if you need iron and iron-board again. 因為借用燙斗燙板的客人較多，所以只能借用兩小時。如果您再需要請打電話“62”。l How can I go to the Canton fair? 請問如何去廣交會會場？l We have shuttle bus for in-house guest from the hotel to the Fair ,The departure time is 7:45AM from hotel to Liuhua Complex and to P

10、azhou is at 8:20AM. 酒店為住店客人安排了去廣交會穿梭巴士，去流花展館的發(fā)車時間為早上7：45，去琶州展館的發(fā)車時間為早上8：20。l How can I come back to the hotel from the Fair? 請問從廣交會展館如何回酒店?l We have shuttle bus come back at 5:30PM. 下午5:30有回程巴士返回酒店.l How long does it take from the hotel to the Fair by shuttle bus? 從酒店乘坐穿梭巴士至展館需多長時間？l It will take 45

11、 minutes from the hotel to the Pazhou complex and one hour 15 minutes to the Liuhua complex. 從酒店至琶州展館需45分鐘，至流花展館需1小時15分鐘。l Is the shuttle bus to the Fair free of charge? / Can I take the shuttle bus to the Fair for free? 到廣交會的穿梭巴士是免費的嗎？l Im sorry, Sir/Madam, The charge is RMB50Yuan for single trip a

12、nd RMB100Yuan for round trip, and advance reservation is required. Please contact our concierge desk to book it. 對不起，先生/女士，到廣交會的巴士是收費的，單程人民幣50元，雙程人民幣100元。需提前至禮賓部預(yù)訂。l There is some thing wrong the network of our hotel, so you cant make the network in your room.因為現(xiàn)在網(wǎng)絡(luò)有問題，所以上不了網(wǎng)。l The network is OK now

13、. 現(xiàn)在可以上網(wǎng)了。l Just a moment please, our computer maintenance man will be here at once.請稍等，我們的電腦維護員馬上到。l Shall we take the iron and iron board away from your room？（Have you finished the iron and iron board？）現(xiàn)在我們可以收出您借的燙斗燙板嗎？l About two hours late we will get the*back. 大約兩小時后我們將收回您所借的*。l After you finis

14、h your empress, please call the housekeeping at Ext:62. 當你燙完你的衣服后通知房務(wù)中心，分機“62”。l Excuse me sir/madam, all the iron and iron board has been send out to the other guests now. If we have any iron and iron board well send it to your room at once.對不起，先生/女士，燙斗燙板現(xiàn)在已全部借出。如果我們有燙斗燙板了，馬上送到你的房間。l We also have t

15、he pressing service, but its charge.你可以送到洗衣房凈燙，但是要收費。l You can find the price from the laundry list, which is in the right drawer of the TV cabinet.在電視柜右手抽屜里的洗衣單上有價錢。l The hair dryer puts on the wall of your bathroom.風筒掛在您衛(wèi)生間的墻壁上。l Excuse me, do you need to change your bed sheets?請問你需要更換你的床單和被套嗎？l M

16、ay I use the vacuum cleaner? It maybe a little noisy.我能為你吸塵嗎？那樣可能會有一點吵。l May I dust the furniture for you sir/madam?我可以抹塵嗎？l Your room is almost ready. If there is anything else we can help, please call the housekeeping at Ext:62.你的基本上準備好了，如果你還有其它需要請通知房務(wù)中心，分機“62”。l Please go to the reception desk, then they can make a new rooms key for you.請你去前臺重新刷新一下房卡。l If you need make up your room, please call the housekeeping at Ext:62.如果你要清潔房間，請通知房務(wù)中心，分機：“62”。l If y