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1、Test 8READINGQUESTIONS 1-45PART ONEQuestions 1-5l Look at questions 1-5.l In each question, which sentence is correct?l For each question, mark one letter A, B ,or C on your Answer Sheet._Example10.45 p.m.The time is A quarter to ten in the morning.B quarter past ten in the evening.C quarter to elev
2、en at might.The correct answer is C _-1.Customer Notice We can supply three-drawer filing cabinets immediately, but two-drawer models are currently on order .A We can no longer sell two-drawer filing cabinets.B Our supplier of filing cabinets has gone out of business.C We are not fully stocked with
3、filing cabinets at present.2. Annual Dinner Staff: free Guests: £ 10 (max. 1 guest per employee )Limited places available BOOK NOW !Staff who wish to attend the dinner A are allowed to invite only one person each .B must book today if they want to invite a friend .C have to pay £10 each ro
4、r themselves and their partner .3.TO: Unit ManagersCc:Subject:Please contact personnel regarding supervisors still requiring quality control training .Unit Managers should inform personnel which staffA have received training .B are in need of training.C will supervise training.4.INTERNAL TELEPHONE D
5、IRECTORY If any numbers need to be changed in this directory, please inform Extension 8286. A If you want information about numbers that have changed, contact Ext. 8286.B If any information in this directory is incorrect, contact Ext. 8286.C If you need a different directory, contact Ext.8286.5.For
6、economy reasons, employees traveling to the USA will fly overnight to Baltimore rather than Washington.Employees flying to the USA will A no longer land in Washington.B arrive late at night .C be given economy class seats.PART TWO Question610·Look at the list below. It shows the titles of chapt
7、ers from a book about management.·For questions610, decide which chapter (AH) each person on the opposite page should read.·For each question, mark one letter (A-H) ON YOUR answer Sheet.·Do not use any letter more than once.THE MANAGERS HAND BOOKA.Accounting: planning the advertising
8、budget B.Finance: managing foreign exchange risks C.Personnel Management: sharing knowledge with employees D.Information Management: sharing knowledge with employees E.Marketing: obtaining and using consumer information F.Production and Operations: managing the supply chain.G.Global communication: i
9、mproving negotiation skillsH.Project Management: ensuring research is well focused6 Dominic works in international trade and needs to know how to finalise contracts with customers.7 Sara is studying customer survey methods and needs to learn how to analyse the data.8 Rachel works in an export depart
10、ment and wants information on how to avoid fluctuations in the value of export earnings.9 Andreas wants to find out whether proposed changes to his companys promotion methods will result in necessary cost savings. 10 Alexander owns an advertising agency and wants to make better use of his staffs ski
11、lls by organizing them into effective teams.PART THREEQuestions 11-15· Look at the charts bellow. They show Internet sales compared to High Street sales of holidays offered by eight different travel companies during a three-year period.·Which chart does each sentence (1115) on the opposite
12、 page describe?· For each sentence, mark one letter (AH )on your Answer Sheet.· Do not use any letter more than once. 11 Although Internet sales started higher than High Street sales, they lost that lead when both dropped in the middle of the period.12 High Street sales and Internet sales
13、reached their peak in the middle of the period ,but Internet sales declined more sharply at the end .13 While both High Street and Internet sales rose throughout the period, High Street sales saw their greater increase in the middle year.14 Both Internet and High Street sales dropped in the middle o
14、f the period, with the Internet always achieving fewer sales than the High Street.15 High Street sales fell from their early high point to equal Internet sales, and both then remained level at the end of the period.PART FOURQuestions 1622 ·Read the article below about a hair products business.&
15、#183; Are sentences 1622 on the opposite page Right orWrong ? If there is not enough Information to answer Right or Wrong, Choose Doesnt say.·For each sentence 1622 ,mark one letter (A, B or C) on your Answer Sheet.-Three years ago , Louise Wood set up her own hair products company. She soon fo
16、und she had more orders than she could handle by herself, and now employs ten people. Her turnover last year was £5.8 million.“I used to work as a rep, selling hair products to people like famous hairdressers. One day someone suggested to me that I should make and sell similar products myself ,
17、 and I thought , Why not ? “Before I started, I thought running my own business would be similar to my previous job, but straight away I had problems Id never dealt with before. Im glad I took the risk , though. Ive always insisted on 90 days credit to make the company self-supporting, without huge
18、loans from banks. Luckily my manufacturers agreed! ”Louise uses local suppliers and expects them to come to her if they want to do business with her . “I rarely leave the office and try to fit everything into normal working hours. Im no good at working late.”So what are Louises plans now?”My friends
19、 predicted I wouldnt keep this business for long as Im always having new business ideas, but at the moment I want to see this project through.”-16. Louise Wood receuited her staff as soon as sheset up her businessA Right B Wrong C Ooesnt say17. As a rep Louise enjoyed meeting famous haiedressers.A R
20、ight B wrong C Doesnt say 18 Louises first few months of business were less difficult than she had expected A Right Bwrong C Doesnt say 19 Louise has avoided borrowing large amounts of money to finance her business A Right B Wrong C Doesnt say 20 Her suppliers have complained about having meetings a
21、t her officeA Right B Wrong C Doesnt say 21 Louise regularly does overtimeA Right Bwrong C Doesnt say 22 Louise feels committed to this business for the presentA Right B Wrong C Doesnt sayPART FIVEQuestions 2328. Read the text below which is part of the annual report of a retail company called Benne
22、tts. Its customers order goods from catalogues and collect them from the companys stores. For each question 2328 on the opposite page, choose the correct answer. Mark one letter A,BorC on the Answer Sheet.Chief Executives Report Bennetts has remained the regions leading catalogue retailer in the las
23、t twelve months .The Company distributed around five million catalogues,a figure which is unchanged on the previous yearand we now have 98 stores,an increase of twelve Aswas widely reported in the media ended without agreement. It is true that this has been a difficult year, with a fall in trading p
24、rofits, largely resulting from Weaker consumer spending, but not helped by disappointing productivity levels in the stores. It is also a cause of worry that production costs are continuing to rise. Howeverchanges in the way we deliver to stores have led to considerable savings. With the aim of impro
25、ving customer service and shopping convenience,we have introduced a number of new services in the last twelve months. Shopping by internet was added to the existing telephone ordering facility, and the early response to this has been good. In stores there are now information screens for customers to
26、 check the availability of goods they want to purchase together with other existing systems, which reduce queues and tell store customers when their orders are ready for collection this is giving positive results Another change has been the replacement of the Traditional and Modern catalogues with a
27、 single catalogue As a result, customers who used the Modern catalogue now have over 30% more products to choose from although we have dropped the less popular lines Annual printing costs already show the benefit of this move ,and sales are expected to start growing within the next year. We have had
28、 to change our plans for the coming year. It is clear that shoppers expect staff in stores to be both friendly and efficient. A major programme to raise standards will be introduced at once while the planned improvements to store facilities will be delayed for twelve months. The proposed interactive
29、 TV shopping service will not now go ahead and neither will the planned redevelopment of the corporate headquarters Bennetts is changing fast, and we are confident that the newly appointed members of the management team will help bus to improve sales within the next 12 months, even if as expected th
30、ere is no recovery in the economic climate. Our aim is to spend this time making sure that the company is as efficient as possible and to delay our strategy of considering mergers or takeovers. 23. In the last year Bennetts has A Opened a number of new stores B Merged with another of catalogue compa
31、ny C Increased the number of catalogues it delivers 24. One improvement in the last year is that Bennetts has managed to A spend less on manufacturing B increase productivity Creduce distribution costs 25. As a result of developments in the last year customers can now A find out if goods are in stoc
32、k before ordering themB collect their orders without queuing in the stores C order goods by telephone as well as in stores 26. Replacing two catalogues with one has meant that A all the lines from both catalogues are availableB the catalogues has now become cheaper to produceC sales from the stores
33、are already increasing 27. Bennetts main aim for next year is to improve A home shopping facilities B the facilities at head office C customer service in the stores 28. Bennetts is hopeful about the future because A it expects the economic situation to improveB it has made changes to its management
34、teamC it is planning to take over other companiesPART SIXQuestion 2940 Read the article below about attending job interviews Choose the correct word to fill each gap, from OA,B or Con the opposite page For each question,mark one letter A,Bor C on your Answer SheetHOW TO SUCCEED AT INTERVIEWS Prepara
35、tion for interviews is essential. lnterviewers like to see people that(29) prepared to ask question about the company. (30) good interviewer is going to be looking for candidates (31) demonstrate that they will (32) something new to the company. Think of the things you (33) contribute to the organiz
36、ation.Looking good is also very important. (34). many companies now allow (35) formal clothes in the workplace, this does not mean it is no(36) essential to wear a suit for an interview. The most important thing is to be yourself . (37) you must never do is (38) to be something you are not, in order
37、 to get the job.If you have to do (39) then you will probably not enjoy working in the position,(40) will the job be suitable for you.29 A be B are C is30 A Any B That C Some31 A Which B Whose C Who32 A fetch B carry C bring 33 A need B ought C could34A Despite B although C But 35 A least B little C
38、 less36 A longer B further C more 37 A What B How C Why38 A try B tried C tries 39 A these B this C one 40 A nor B not C never PART SEVEN Questions4145 Read the email and the website page below Complete the form on the opposite page Write a word or phrase in CAPITAL LETTERSor a number on line 4145 o
39、n your Answer Sheet.To: Laura Graves From: Training Seminar Laura,Good news! Bill Potter in Marketing has agreed that you can do the seminar suggested by Karen Hill, and my department will pay for it. Normally wed book three nights accommodation but as you dont live far from there two should be fine
40、 as you can travel straight there on the first morning. Karen says that although the Advanced lnternet Technology course is excellent its better to start with the other one. Can you contact them and book a place on the first available course. Thank Simon FieldHead of Staff Development, ICP LtdINRTOD
41、UCTORY AND DEVEL OPMENY SEMINARS:Date Course Places availableJanuary 7-9 Advanced Internet Technology 6January11-13 Internet Strategies 0January14-16 Internet Strategies 2Fees for each seminar:Seminar only Seminar+2nights Seminar+3nights(no accommodation) accommodation accommodation£495 £6
42、55 £725Network SeminarsONLINE BOOKING FORMFULL NAME OF PARTICIPANT: (41)_NAME OF COMPANY: ICPDEPARTMENT TO INVOICE: (42)_TOTAL FEES PAYABLE: (43)_NAME OF PERSON WHORECOMMENDED THE COURSE: (44)_COURSE TITLE: (45)_WRITING QUESTION4647PART ONEQuestion 46Your company has received a telephone compla
43、int about late deliveries.Write a note to the Customer Service Manager in your company:Saying who has made the complaint Explaining why the deliveries were lateRecommending what action should be takenWrite 3040 WordsWrite on your Answer SheetPART TWO Question 47Ywork for an agvertising agency.Read the part of a letter below from a client Ms Reeves asking you to give a presentation to her colleagues.My colleagues would like to hear more about the advertising campaign you are planning for our company and hope you will be able to give a sh
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