影院庫barco auro3d技術(shù)培訓(xùn)認(rèn)證課程41service andfaq chs v

1、Barco Auro 3D 認(rèn)證培訓(xùn)故障排除 與 常見問題 (Troubleshooting & FAQ), 3 月 13 16日Page 1Day 4: 與認(rèn)證考試 (Hands - on & Certification Exam)§ 9:00 AM - 11:00 PM - 與認(rèn)證考試 (Hands - on alignment)§ 11:20 AM - 12:00 PM - 故障排除 (Troubleshooting)§ Lunch§ 1:30 PM - 3:00 PM 常見問題 (FAQs)§ 3:20 PM - 3:5

2、0 PM 服務(wù)與問答 - 發(fā)問 (Service and Q & A)§ 3:50 PM 4:50 PM 認(rèn)證考試 (Certification Exam)§ 4:50 PM 5:00 PM 收拾結(jié)束和反饋表 (Wrap up and feedback form)Page 214故障排除 (Troubleshooting)Page 3故障排除 (Auro 3D Troubleshooting) AP20§ 在按AP20前面的電源按鈕后，在觸摸屏上有沒有消息，你在前面的電源開關(guān)打開后，檢查以下內(nèi)容：§ After pressing the fron

3、t power button on the AP20 there is no message on the touch screen after you have turned on the power switch in the front , check the following: 聲音機(jī)架上的電源是否打開？ (Is the power to the sound rack on?) 音響架斷路器是否已跳閘? (Has the circuit breaker to the audio rack been tripped?) AP20背面的電源開關(guān)是否被關(guān)掉？ (Is the power s

4、witch on the back of the AP20 been switched off?) 電源線是否正確連接上AP20背面？ (Is the power cable connected on the back of the AP20?) 前面板上的電源開關(guān)是否點亮？ (Is the front panel power switch lighted?) 如果電源是AP20，但它仍然無法開機(jī)，也許在連接AC（后面板）上的保險絲燒斷。(If power is getting to the AP20 but it still will not power ON, maybe the fuse

5、 above the AC In connector (on the rear panel) is blown.)Page 4故障排除 (Auro 3D Troubleshooting) AP20§ AP20啟動后還是沒有聲音，檢查以下內(nèi)容 :§ After booting up the AP20 there is still no sound, check following: 面板上的顯示，確認(rèn)靜音按鈕靜音，如果它是被靜音，觸摸它取消靜音。(On the front panel display, verify the Mute button is not muted,

6、if it is muted, touch it to unmute it.) (確認(rèn)音量的推桿水平是不為零（0）或紅色。如果它是零，然后轉(zhuǎn)動旋鈕，以提高音量。) (Be sure the fader level is not zero (0) or red. If it is zero, then turn the knob to increase the volume.) 驗證的AP20是被選擇在正確的格式。(Verify that the AP20 is in the correct format.)Page 5故障排除 (Auro 3D Troubleshooting) Auro Be

7、ta PC§ Plogue Bidule的紅 塊警示 (Red blocks in Plogue Bidule) 檢查 iLok 安全加密狗是否正確在機(jī)器的背面和正確標(biāo)記的USB端口(Check if iLok is inserted in the back of the machine and in the correct labeled USB port) 在 Plogue Bidule中,按選 菜單欄> 編輯 > 掃描插件(In Plogue Bidule, click on bar > Edit > Scan Plugins) 重新啟動 AURO電腦

8、(Restart the Auro PC.)Page 6故障排除 (Auro 3D Troubleshooting) Auro Beta PC§ 5.1聲音內(nèi)容時, 聲音只有來自左聲道§ Sound is only co from the left channel when playing regular 5.1 content. 先 一些 AURO-3D 內(nèi)容Play some Auro-3D content first 或 將 Auro 3D 測試版PC格式選在 Auro-Matic (按鍵盤 Shift+3) 或 旁路模式 (按鍵盤 shift+4). OR put

9、the DBPC in Auro-Matic or Bypass mode (Shift+3 or shift+4).Page 7故障排除 (Auro 3D Troubleshooting) Auro Beta PC§ 聽的到一個短暫的延遲/回聲在下層音場 通道§ A short delay/echo is heard on the lower channels. 打開Hammerfall DSP的調(diào)音臺（在系統(tǒng)托盤中的綠色圖標(biāo)，右上角）Open Hammerfall DSP Mixer (green icon in the system tray, right-hand

10、corner). 點擊預(yù)置1（黃色）。Click on Preset 1 (yellow).Page 8故障排除 (Auro 3D Troubleshooting) Auro Beta PC§ 應(yīng)用程式 DLL錯誤或發(fā)現(xiàn)新的硬件上的iLok對AURO電腦的錯誤§ Application DLL error or new Hardware found on iLok error on the Auro PC 檢查的iLok安全加密狗是否插在機(jī)器的背面和正確標(biāo)記的的USB端口Check if iLok is inserted in the back of the machine

11、 and in the correct labeled USB port 在 Plogue Bidule中,按選 菜單欄> 編輯 > 掃描插件In Plogue Bidule, click on bar > Edit > Scan Plugins 重新啟動 AURO電腦Restart the Auro PC.Page 9故障排除 (Auro 3D Troubleshooting) Auro Beta PC§ AURO-3D 的內(nèi)容沒有被解碼§ Auro-3D content is not decoding. 在Plogue Bidule視窗選擇送達(dá)A

12、URO3D（按鍵盤SHIFT +1）的 Select the decoder by pressing Shift+1 in the Plogue Bidule window. AURO-3D音頻流量在進(jìn)入AURO3D解碼的PC之前，確保不預(yù)處理（如增益衰減）Make sure that the Auro-3D audio stream is not processed (e.g. gain attenuation) before it enters the DBPC.Page 10故障排除 (Auro 3D Troubleshooting) Auro Beta PC§ AURO-3D

13、解碼電腦的Plogue Bidule窗口被過多放大或縮小§ Plogue Bidule window on the Auro-3D PC is zoomed in or out. 鍵盤快捷鍵：視窗縮小=“Q”鍵 和視窗變大=“P”鍵 Keyboard shortcuts: Zoom out = “Q” and zoom in = “P”.Page 11常見問題 (FAQ)Page 12Auro 3D 常見問題 (Frequently Asked Questions)§ 什么樣的音箱布局有可能與AURO-3D系統(tǒng)相容？§ What speaker layouts a

14、re possible with the Auro-3D system? AURO 3D 在一個標(biāo)準(zhǔn)的5.1系統(tǒng)上增加了的另外的6個聲音通道 ,可以到我們網(wǎng)上的使用者手冊上，看到11.1通道配置的每個位置的詳細(xì) Auro 3D adds another 6 channels to a standard 5.1 system. The s of these positions in an 11.1 configuration and can be found in our on line brochure.Page 13Auro 3D 常見問題 (Frequently Asked Questio

15、ns)§ 需要什么額外的 嗎？它是否需要一個特定的音頻處理器？§ What additional equipment is required? Does it need a specific audio processor? 只是需要 的揚聲器和功率放大機(jī)！所需的額外音頻處理器，已經(jīng)屬于 提供的AURO 3D系統(tǒng)包的一部分 Just more speakers and APMs! The extra processing required will be delivered by Barco as part of the Auro 3D package.Page 14Aur

16、o 3D 常見問題 (Frequently Asked Questions)§ 是否一定需要AURO解碼電腦，我們可以不要它嗎？§ Is the mentioned Decoder PC required or can we go without it? AURO解碼的PC只作為我們的測試系統(tǒng)的一部分，最終這 需要，它會被包含在新的AP24- 3D處理器中，這應(yīng)該成為2012年的第二季度實現(xiàn) Decoder PC is only available as part of our beta systems, eventually this will not be needed

17、 and be part of the new AP24-3D processor which should become available Q2 of 2012?Page 15Auro 3D 常見問題 (Frequently Asked Questions)問 : 我沒有聲音來自系統(tǒng)。Q : I have no sound cofrom the system.答 :除了明顯的電源檢查，格式選擇，的內(nèi)容，等.有要采取的步驟，看看有什么系統(tǒng)的一部分發(fā)生故障，如果 有的話A : Besides the obvious power, format selection, is content pla

18、ying, etcthere are steps to take to see what part of the system is malfunctioning, if any.1. 從服務(wù)器選擇非AURO3D或5.1標(biāo)準(zhǔn)格式。有聲音嗎？如果沒有.Select a non Auro 3D format, like non sync or standard 5.1 from the server. Is there sound? If not2. 轉(zhuǎn)到AURO解碼電腦的的VST插件的應(yīng)用程式，并關(guān)閉所有其他視窗。這個VTS系統(tǒng)應(yīng)用程序，看起來就像 一個接線示意圖。Goto the Auro B

19、eta PC and all windows except the Auro VST plug in application. This is the application that looks like a wiring schematic.§ 在桌面上，雙擊“AURO 電位表”。將顯示輸入和輸出電平電位。On the desktop, double click “Auro level meters”. The input and output level meters will be displayed.§ 檢查是否電位表（input;和; output）雙邊有任何跳

20、動。如果跳動是在雙邊都有。則AP24-3D什么有問題。如果只有輸入或輸出有跳動;的問題可能是訊號源或AURO電腦。Check to see if there is any activity on either side. If activity is in both sides (input and output) there is a problem with the AP243D. If there is no input, or output; the problem could be with the source or the Auro PC.§ 如果有輸入活動并沒有輸出活

21、動，問題是與AURO電腦。檢查，確保已安裝最新版本。If there is input activity and no output activity, the problem is with the Auro PC. Check to make sure the latest version is installed. 服務(wù)行動以檢查AURO電腦找出一個簡單的確定當(dāng)前版本. Action for service to contact Auro to find out an easy way of determining current versionsPage 16Auro 3D 常見問題

22、(Frequently Asked Questions)問 : 我怎么知道，內(nèi)容是否是AURO3D格式編碼？Q: How do I know if the content is encoded with Auro 3D?答 :使用AURO PC上的Windows桌面上右側(cè)的計量快捷，看看是否有6至8聲道的音頻輸入，而在“AURO3D模式”和14通道輸出端是否有跳動。注意，這個跳動也可以看出5.1 Auromatic 混音模式。A: Use the metering shortcut on the upper right side of the windows desktop on the Au

23、ro PC and look to see if there are 6 to 8 channels of audio on the input while in “Auro 3D mode” and 14 channels of activity on the output side. CAUTION, thiivity can also be seen when in 5.1 Auromatic upmixing mode.Page 17Auro 3D 常見問題 (Frequently Asked Questions)問 : 什么是AURO解碼電腦的登錄？Q: Whats the logo

24、n password for the Auro Beta PC?答 : “ExperienceAuro-3D” A: ExperienceAuro-3D§ 注意：Note:一些早期的裝置可能有在安裝后改變了這一 。如果丟失，什么沒有辦法重置它的工廠設(shè)定。所以，不要丟失 ！that some early installations may have had this password changed on install. If the password is lost, there is no way to reset it without a factory return.So D

25、ONT lose the password!Page 18Auro 3D 常見問題 (Frequently Asked Questions)問 : AURO測試電腦是否有提供顯示器嗎？Q: Where is the monitor for the Auro beta PC?答 : 它只是附帶了一個標(biāo)準(zhǔn)的QWERTY鍵盤和鼠標(biāo)，沒有附帶監(jiān)視器。A: It only ships with a standard QWERTY keyboard and mouse, not with a monitor.Page 19Auro 3D 常見問題 (Frequently Asked Questions)問

26、 : 當(dāng)我在啟動 Auro PC 系統(tǒng)，我得到一個VST的錯誤Q: When I activate the system, I get a VST error on startup答 :如果是第一次，你可能會看到 VST載入過程。這是正常的，不需要擔(dān)心。，如果你得到一個證錯誤，iLok狗可能未安裝或不被系統(tǒng)識別。A: If its the first time, you may see software “l(fā)oad” into a VST engine. This is normal and should not be of concern. However, if you get nse e

27、rror, the ILOK is likely not installed or not being recognized by the system.Page 20Auro 3D 常見問題 (Frequently Asked Questions)問 : 我是否總是可以通過AURO解碼電腦來運行聲音內(nèi)容？Q: Can I always run content through the Auro PC?答 :是的，要么選擇繞道（bypass）或AURO-3D模式，標(biāo)準(zhǔn)只通過,不以任何響。默認(rèn)的模式應(yīng)該是“AURO-3D”，未編碼的通過，若有11.1聲道內(nèi)容會自動被解碼。A: Yes, in ei

28、ther Bypass or Auro 3D mode, standard content will simply pass through and not be affected in any way. The default mode should be “Auro 3D” as unencoded content will pass through and 11.1 content will automatically decode.Page 21Auro 3D 常見問題 (Frequently Asked Questions)問 : 什么是房間里的粉紅噪聲校準(zhǔn)時音壓參考水平？Q: Wh

29、at are the sound reference levels for the room when calibrated with Pink noise?答 :全部6個屏幕的所有通道設(shè)在85 dBc的，環(huán)繞頻道設(shè)在82 dBc的，頭頂?shù)腣OG通道。AP20的音量推桿設(shè)定通常是“7”A: 85 dBc for all 6 screen channels and 82 dBc for all surround channels including the overhead VOG channel. Fader setting on the AP20 is normally at “7”Page 22Auro 3D 常見問題 (Frequently Asked Questions)一些 規(guī)則，在出現(xiàn)問題時的標(biāo)準(zhǔn)動作。Some general rules of standard actions in case of problems.1. 確保AP20是最新版本，現(xiàn)在是 ciAP20v10302_rel.updMake sure AP20 is at most current version, now ciAP20v10302_rel.upd2. 確保