精品資料（2021-2022年收藏的）電子商務有限公司技術部管理制度

1、【技術部規(guī)章制度V1.0】 第 29 頁 共 29 頁電子商務有限公司【技術部規(guī)章制度】發(fā)文編號HFT20110317L版 本 號V1.0文檔名稱技術部規(guī)章制度部 門技術部密 級內密級四川浩峰電子商務有限公司二一一年三月目錄1 引言31.1 目的32 崗位設置42.1 技術總監(jiān)-Technical Director42.1.1 職責（適用于中國）42.1.2 職責（適用于國外）62.2 項目經理-Project Manager82.2.1 職責（適用于中國）82.2.2 職責（適用于國外）82.3 測試經理-Test Manager122.3.1 職責（適用于中國）122.4 系統(tǒng)架構師Sys

2、tem Architect122.4.1 職責（適用于中國）122.4.2 職責（適用于國外）122.5 需求分析師Requirements Analys142.5.1 職責（適用于中國）142.5.2 職責（適用于國外）142.6 數(shù)據(jù)庫設計師-Project Manager152.6.1 職責（適用于中國）152.6.2 職責（適用于國外）152.7 軟件質量工程師Software Quality Engineer162.7.1 職責（適用于中國）162.7.2 職責（適用于國外）182.8 研發(fā)工程師Developer Engineer192.8.1 職責（適用于中國）192.9 軟件設

3、計師Software Architect192.9.1 職責（適用于中國）192.9.2 職責（適用于國外）192.10 高級軟件工程師Senior Software Engineer212.10.1 職責（適用于中國）212.10.2 職責（適用于國外）212.11 硬件工程師Hardware Engineer222.11.1 職責（適用于中國）222.11.2 職責（適用于國外）232.12軟件工程師Software Engineer232.12.1 職責（適用于中國）232.12.2 職責（適用于外國）232.13 測試工程師Test Engineer242.13.1 職責（適用于中國）

4、242.13.2 職責（適用于外國）242.14 網絡安全師Network Secuity Engineer252.14.1 職責（適用于中國）252.14.2 職責（適用于外國）263 技術部管理開發(fā)流程264 考勤制度265 激勵獎罰制度275.1 感謝金276 薪酬制度277 考核制度278 保密制度279 招聘及其解聘制度279.1 招聘制度279.2 解聘制度2810 技術部常規(guī)281 引言1.1 目的為更好的管理四川浩峰電子商務有限公司（以下簡稱：我司）技術部；協(xié)調技術部與我司各個部門的分工合作制定本規(guī)章制度。此規(guī)章制度經我司人事部審核通過，對內發(fā)布之日起生效。2 崗位設置2.1

5、技術總監(jiān)-Technical Director2.1.1 職責（適用于中國）一、業(yè)務職責1、制訂并組織實施技術系統(tǒng)工作目標和工作計劃。2、組織制訂并實施技術系統(tǒng)規(guī)章制度和實施細則。3、組織不合格品的審理工作。4、組織技術、產品開發(fā)與創(chuàng)新。5、組織建立并實施質量體系。6、公司標準化、計量管理工作。7、定期進行技術分析和質量分析工作，制定預防和糾正措施。8、重要技術工藝設備、計量器具的申購。9、技術系統(tǒng)文件等資料的整理保管及公司檔案管理工作。10、公司保密工作。二、管理職責1、組織建設（1）、參與討論公司部門級以上組織結構；（2）、確定下級部門的組織結構；（3）、當發(fā)現(xiàn)下級部門的崗位設置或崗位分工

6、不合理時，要及時指出問題，作出調整，并通知人力資源部。2、招聘及任免A、用人需求（1）、提出直接下級崗位的用人需求，并編寫該崗位的崗位職責和任職資格，提交給總經理確認；（2）、確認直接下級提交的用人需求（含崗位職責和任職資格），并提交總經理確認。B、面試（1）、進行直接下級崗位的初試；（2）、進行直接下級的直接下級崗位復試，并做最后確定；（3）、組織參與面試的人員。C、不合格員工處理（1）、提出對不合格直接下級的處理建議，提交總經理確認；（2）、確認直接下級提出的對不合格員工的處理建議，提交給人力資源部。3、培訓（1）、提出對直接下級的培訓計劃，提交總經理確認；（2）、確認直接下級提出的培訓計

7、劃，提交人力資源部。4、績效考評（1）、提出直接下級的績效考評原則，提交總經理確認；（2）、根據(jù)總經理確認的績效考評原則，與人力資源部經理商討并確定績效考評方法；（3）、對直接下級進行考評，并進行考評溝通。將考評結果提交人力資源部。5、工作溝通（1）、匯總工作報告，并與總經理進行信息溝通，同時將這些信息傳遞到直接下級；（2）、負責將公司的政策、原則、策略等信息，快速、清晰、準確地傳達給直接下級；（3）、確定書面的交互式的工作通報制度，與直接下屬進行溝通。6、激勵（1）、提議下級部門和直接下級的激勵原則，提交總經理確認；（2）、根據(jù)總經理確認的激勵原則，與人力資源部經理商討并確定激勵方法。7、經

8、費審核與控制（1）、依據(jù)財務制度審批下級部門的各項花費，并確認支出的合理性；（2）、監(jiān)督并控制下級部門的費用支出，并向總經理進行費用月報。8、工作報告（1）定期將自己的各項工作及下級部門工作以書面的形式向總經理報告。9、表現(xiàn)領導能力（1）、指導、鼓勵、鞭策下級，使下級能努力工作；（2）、有辦法提升下級的工作效果和工作效率；（3）、能為下級描繪公司的戰(zhàn)略意圖和遠大前景。2.1.2 職責（適用于國外）What you need for this position:- 10+ years of professional engineering experience with 5+ years as

9、team lead or technical manager. - Must have shipped at least 3 console or PC titles in a senior engineering role. - Expert knowledge of C/C+ development. - Experience developing for current generation consoles. - Familiarity with leading 3D-engines, tools and pipelines (e.g., Unreal, Unity, etc.) -

10、BS degree in Computer Science (or equivalent). What you'll be doing:- Works closely with the Creative Director and Director of Development as a key member of the development group. - Collaborate with the Director of Development and CTO in the creation, implementation and management of the compan

11、y's engineering production processes and procedures to include: - OS-level software architecture- OS integration with client software (games) - SDK development - Technical Requirements - User Interface architecture - Network data integrity and security - Client-facing websites- Participate in de

12、veloper due diligence activities to assess technical pipelines and engineering processes with external development partners. - Review and provide feedback to the company's Producers on all product Technical - Design Documents (TDDs) and ongoing technical deliverables for all milestones from deve

13、lopment partners. - Collaborates across internal divisions to ensure our development partners are implementing the optimal technical vision for each product. - Define and spearheads the creation of engineering services used for development support such as contracting assistance and outsourcing. - An

14、alyze technical pipelines, processes, budgets, personnel plans and engineering staff through on-site visits to potential development partners and through the assessment of builds and documentation. - Assess technical pros and cons and complete due diligence reports with clear written recommendations

15、. - Regularly review all product milestone drops including builds, schedules, documentation, tools, assets, etc. as required to provide clear recommendations to the company's Executive staff. - Represent engineering concerns for all projects during milestone review meetings and ongoing "gre

16、en-light" meetings (as necessary). - Identify tools, programs, 3rd party software and/or hardware that could be helpful to our development partners and make recommendations as necessary to assist them in achieving success. - Coordinate with the company's Producers to ensure that products ad

17、here to the company's technical specifications (as necessary). - Assist development partners in selecting engineering subcontractors and approve engineering subcontractors on the company's behalf as required per project. - Mentor internal staff and act as a role-model for all development par

18、tner engineers by emphasizing project goals and maintaining core focus. What's in it for you:- Ground floor opportunity for an emerging Technology Firm- Great compensation structure- Additional room for growth as the company grows!So, if you are a Technical Director with 10+ years of professiona

19、l engineering experience with 5+ years as team lead or technical manager, please apply today! Required SkillsDirector of Engineering, Software Manager, Technical Director, C/C+, Generation Consoles, 3D-engines, SDK development, OS architecture, OS Development, Video Game Development, Linux, Unreal,

20、Unity If you are a good fit for the Technical Director - Director of Engineering - Software Manager position, and have a background that includes:Director of Engineering, Software Manager, Technical Director, C/C+, Generation Consoles, 3D-engines, SDK development, OS architecture, OS Development, Vi

21、deo Game Development, Linux, Unreal, Unity and you are interested in working the following job types:Information Technology, Engineering, Professional ServicesWithin the following industries:Electronics, Automotive - Motor Vehicles - Parts, Computer HardwareOur privacy policy: Your resume and inform

22、ation will be kept completely confidential.Looking forward to receiving your resume through our website and going over the job in more detail with you!CyberCoders, Inc is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, s

23、ex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.2.2 項目經理-Project Manager2.2.1 職責（適用于中國）1、 計劃：a)項目范圍、項目質量、項目時間、項目成本的確認。b)項目過程/活動的標準化、規(guī)范化。c)根據(jù)項目范圍、質量、時間與成本的綜合因素的考慮，進行項目的總體規(guī)劃與階段計劃。d)各項計劃得到上級領導、客戶方及項目組成員認可。2、 組織：a)組織項目所需的各項資源。b)設置項目組中的各種角色，并分配好各角色的責任與權限。c)定制

24、項目組內外的溝通計劃。（必要時可按配置管理要求寫項目策劃目錄中的項目溝通計劃）d)安排組內需求分析師、客戶聯(lián)系人等角色與客戶的溝通與交流。e)處理項目組與其它項目干系人之間的關系。f)處理項目組內各角色之間的關系、處理項目組內各成員之間的關系。g)安排客戶培訓工作。3、 領導：a)保證項目組目標明確且理解一致。b)創(chuàng)建項目組的開發(fā)環(huán)境及氛圍，在項目范圍內保證項目組成員不受項目其它方面的影響。c)提升項目組士氣，加強項目組凝聚力。d)合理安排項目組各成員的工作，使各成員工作都能達到一定的飽滿度。e)制定項目組需要的招聘或培訓人員的計劃。f)定期組織項目組成員進行相關技術培訓以及與項目相關的行業(yè)培

25、訓等。g)及時發(fā)現(xiàn)項目組中出現(xiàn)的問題。h)及時處理項目組中出現(xiàn)的問題。4、 控制a)保證項目在預算成本范圍內按規(guī)定的質量和進度達到項目目標。b)在項目生命周期的各個階段，跟蹤、檢查項目組成員的工作質量；c)定期向領導匯報項目工作進度以及項目開發(fā)過程中的難題。d)對項目進行配置管理與規(guī)劃。e)控制項目組各成員的工作進度，即時了解項目組成員的工作情況，并能快速的解決項目組成員所碰到的難題。f)不定期組織項目組成員進行項目以外的短期活動，以培養(yǎng)團隊精神。結語：項目經理是在整個項目開發(fā)過程中項目組內對所有非技術性重要事情做出最終決定的人。2.2.2 職責（適用于國外）· Drives PMO

26、 sponsored PDP initiatives and projects to establish metrics, continuously improve cycle time, efficiencies, and compliance in medical device product development such as but not limited to:  · Training Core Team leaders and core teams on the PDP, and in Standardizing project management too

27、ls, techniques and best practices · Leaning out the design control process and documentation · Supporting the Portfolio planning and roadmap process · Tracking and analysis of key product development and R&D metrics · Works with Core team leaders and functional managers to su

28、pport PMOs resource allocation and planning process · Increase the level of compliance and enforce quality practices within core teams (e.g. facilitate Design Reviews, Key Learnings, etc.) · Assisting core teams with creating work breakdowns, schedule development and critical chain analysi

29、s   · Provides project management expertise for a small to medium sized projects. Leads a multi-functional core team from Concept through Commercialization; establishes project plans and objectives, develops cost analysis, creates and manages the project schedule and budget; tracks pr

30、ogress and updates key stakeholders on project status. Resolves resource allocation issues, conflicts, and priorities to ensure projects are staffed appropriately, completed on time, and within budget constraints. Ensures efficient transfer of product from R&D to manufacturing and external marke

31、ting.    · Facilitates and drives the core team to successful completion of design control processes such as design and development planning, FMEAs, requirements development and management, design reviews, verification, validation, and post market monitoring. · As necessary, perf

32、orms other duties as required.Qualifications: Education:  · Requires a bachelors degree in Engineering or equivalent training · Masters degree is a plusKnowledge and Experience:  · 5+ years experience in the medical device industry, intravascular medical devices preferr

33、ed   · Requires 2-5 years project management experience in an FDA-regulated and/or ISO 14971 certified industry, managing 20-30 team members · Knowledge and experience with various software lifecycles, such as Waterfall, Agile environment a plus · Experience in a multi-platform (

34、Windows/LINUX) and/or distributed computing environment; · Experience in a geographically distributed environment · Knowledge and experience with CaliberRM, Siemens PLM · Knowledge of 21CFR Part 820 on Design Controls and experience in the practical application of these regulations on

35、 engineering processes and documentation · Knowledge and understanding of ISO standards on Medical Devices and Risk Management · Experience with the application of six sigma tools on design processes and/or projects · Experience with application Design of Experiments (DOE) on design o

36、ptimization, verification, and validation · Experience in managing projects from inception to post-market sustaining using a phase-gate methodology · Strong understanding of engineering principles, theories and Additional Desirable Qualifications: · Certificate in Project Management,

37、preferred · Six Sigma Green Belt certification preferred, Black Belt certification a plusSkills and Abilities: · Proficient in the use of Project Management Tools for planning, scheduling, task estimation · Advanced Microsoft Office skills in the following applications: o MS-Project:&

38、#160; Resource loading, tracking o Excel:  Forms, Formulas, Functions, Pivot Tables, & Graphs o PowerPoint:  Graphics & Animation o ECO writing/review using Agile software· Ability to communicate effectively both orally and in writing and to establish and maintain cooperative

39、working relationships with persons contacted in the course of performing assigned duties including Company management and outside business associates · Ability to interact with senior management on a regular basis · Ability to represent the Company at professional and business functions in

40、 a competent manner · Excellent advocacy and persuasive skills · Ability to maintain confidentiality · Ability to organize and prioritize workflow and to meet established timeframes · Ability to work under pressure · Ability to maintain updated knowledge of products, procedu

41、res and of changes within the medical device industry. · Ability to provide feedback and suggestions for improvement on the Product Development Process.2.3 測試經理-Test Manager2.3.1 職責（適用于中國）1.獨立編寫測試計劃；2.獨立編寫測試用例；3.協(xié)調測試團隊內部的工作以及與開發(fā)團隊之間的工作；4.完成“執(zhí)行測試”的工作；5.掌握較深層次的測試方法、測試技術和較復雜的業(yè)務流程；6.負責測試過程工具的研究、推廣與

42、維護，負責測試數(shù)據(jù)庫維護工作；7.負責編寫用戶手冊、操作手冊和相關培訓教材；8.負責項目的質量審查。結語：測試經理其實應該是整個項目中最關心項目質量的人，他的主要工作就是找到項目中存在的不合理、不合格的部份，并要求項目其它成員按其給定的項目質量完成項目。2.4 系統(tǒng)架構師System Architect2.4.1 職責（適用于中國）系統(tǒng)架構師的職責就是設計一個公司的基礎架構，并提供關于怎樣建立和維護系統(tǒng)的指導方針。具體來講，系統(tǒng)架構師的職責主要體現(xiàn)在以下幾方面： 1 負責公司系統(tǒng)的架構設計、研發(fā)工作； 2 承擔從業(yè)務向技術轉換的橋梁作用； 3 協(xié)助項目經理制定項目計劃和控制項目進度； 4 負責

43、輔助并指導 SA 開展設計工作； 5 負責組織技術研究和攻關工作； 6 負責組織和管理公司內部的技術培訓工作； 7 負責組織及帶領公司內部員工研究與項目相關的新技術。 8 管理技術支撐團隊并給項目、產品開發(fā)實施團隊提供技術保障。 9 理解系統(tǒng)的業(yè)務需求，制定系統(tǒng)的整體框架（包括：技術框架和業(yè) 系統(tǒng)架構務框架） 10 對系統(tǒng)框架相關技術和業(yè)務進行培訓，指導開發(fā)人員開發(fā)。并解決系統(tǒng)開發(fā)、運行中出現(xiàn)的各種問題。 系統(tǒng)架構師的目的： 11 對系統(tǒng)的重用、擴展、安全、性能、伸縮性、簡潔等做系統(tǒng)級的把握。 系統(tǒng)架構師的工作在于針對不同的情況篩選出最優(yōu)的技術解決方案，而不是沉在具體實現(xiàn)細節(jié)上。此外系統(tǒng)架構師

44、是不可培養(yǎng)的，好的系統(tǒng)架構師也許不是一個優(yōu)秀的程序員，但是不能不懂技術之間的差別，技術的發(fā)展趨勢，采用該技術的當前成本和后繼成本，該技術與具體應用的偶合程度，自己可以調配的資源狀況，研發(fā)中可能會遇到的風險，如何回避風險。這些才是架構師需要考慮的主要內容。2.4.2 職責（適用于國外）Summary:· Control performance modeling & examination on systems under several execution environments · Identify/model applications & systems

45、 software across a range of activities spanning the domains of OS, security, compiler, bus traffic, memory bandwidth, power management, inter-process communications, & real-time task behaviors. · Cooperate with technical marketing & cross-functional teams to outline necessities, perform

46、ance targets, & improve software architecture qualifications· Enhance the applications software offering comprising multiple software packages & structures across several platforms & operating systems (Windows Mobile, Android, Linux, RTOS, , etc.).  Requirements:· Twenty y

47、ears of related industrial experience in software architecture & micro-architecture development · Understanding in software system performance modeling, simulation, profiling, & trade-off analysis· A software architecture practitioner with good skills in planning & supplying va

48、rious high value system software designs & exposure to large scale software build, integration & test settings for mobile  handsets· Capability to work in a team environment with good self-direction & time management skills· Solid C/C+ programming abilities with hands-on e

49、xperience in debugging & benchmark examination & tuning · Strong background in Operating Systems (Android, Windows Mobile etc.) & mobile applications frameworks· Computer architecture domain general knowledge & experience in software testing methodology required.· Exce

50、llent verbal & written communication skills· Practice in task & priority management across several software functions & cross-functional teams· Knowledge & understanding in queuing simulation & modeling preferred2.5 需求分析師Requirements Analys2.5.1 職責（適用于中國）1、在項目前期根據(jù)需求調研計劃

51、對客戶進行需求調研。2、收集整理客戶需求，負責編寫用戶需求說明書。3、代表項目組與用戶溝通與項目需求有關的所有事項。4、代表客戶與項目組成員溝通項目需求有關的所有事項。5、負責用戶需求說明書得到用戶的認可與簽字。6、負責將完成的項目模塊給客戶做演示，并收集對完成模塊的意見。7、完成需求變更說明書，并得到用戶的認可與簽字。8、并協(xié)助系統(tǒng)架構師、系統(tǒng)分析師對需求進行理解。結語：需求分析師是項目前期與客戶方打交道最多的人，對于客戶來說，他可以代表整個項目組，對與項目組成員來說他的意見可以代表客戶方的意見，項目組內所有與客戶需求相關的事情必需得到他的認可。2.5.2 職責（適用于國外）The role

52、 of the Security Analyst includes the following responsibilities:Software development RA for web applications. Experience REQUIRED in gathering requirements for software development. Manage the initial completion and ongoing maintenance of detailed written business requirements. Collect, analyze, do

53、cument and communicate business requirements. Produce documents using templates, following writing standards for documents and use cases. Facilitate requirement meetings. Participate in the definition and documentation of templates, writing standards for documents, use cases and software requirement

54、s specifications.Other Qualifications Bachelors Degree, preferably in Computer Information Systems or related field (or equivalent related work experience). Technical Skills:  Proficient in Sharepoint, MS Excel and MS Word.  Familiarity with Project, PowerPoint and Visio. Effective interpe

55、rsonal skills - Strong communication (oral and written) and client interface skills. Solid organizational and analytical abilities. High degree of attention to detail. Ability to quickly take on new tasks and handle multiple concurrent tasks. Good technical knowledge of usability of web-based applic

56、ations. Ability to efficiently work and communicate with project team members. Experience in defining requirements related to software applications (web-based or otherwise). Experience developing and using Use Cases. Ability to analyze and document process flow and workflow. Knowledge of software de

57、velopment lifecycles and methodologies. Knowledge of requirements documentation techniques.2.6 數(shù)據(jù)庫設計師-Project Manager2.6.1 職責（適用于中國）1、根據(jù)系統(tǒng)架構說明書與系統(tǒng)架構師、系統(tǒng)分析師一同進行數(shù)據(jù)庫建模。2、根據(jù)數(shù)據(jù)庫建模結果，繪制數(shù)據(jù)庫CDM與PDM圖。3、 根據(jù)數(shù)據(jù)庫PDM圖進行數(shù)據(jù)庫建庫。4、 對數(shù)據(jù)庫進行維護、備份、恢復、同步。5、 負責客戶數(shù)據(jù)的導入導出。6、 對數(shù)據(jù)庫進行初始化操作。7、協(xié)助軟件設計師完成系統(tǒng)詳細設計說明書中與數(shù)據(jù)庫相關的部分。8、根據(jù)系統(tǒng)詳

58、細設計說明書編寫對應的視圖、存儲過程、函數(shù)、觸發(fā)器等。9、對項目組其它成員進行SQL方面的指導。10、定期對項目組其它成員進行數(shù)據(jù)庫方面知識的培訓。11、為測試經理及測試工程師建立測試數(shù)據(jù)。結語：數(shù)據(jù)庫設計師又稱DBA，是項目組中唯一能對數(shù)據(jù)庫進行直接的操作的人。對項目中與數(shù)據(jù)庫相關的所有重要的事做最終決定的人。2.6.2 職責（適用于國外）TASC currently has an opening for a mid-level Software Engineer/Database developer supporting the Information Assurance Branch task at the Joint Interoperability Test Command (JITC) in Indian Head, Md. In this role, the Software Engineer will develop databases and database applications to support collection