彩色激光打印機培訓教材(部分)-8

1、HP Color LaserJet 3000/3600/3800 系列打印機服務和支持培訓HP Restricted2010-6-9HP Color LaserJet 3000/3600/3800 系列打印機產品介紹HP Color LaserJet 3000 seriesHP Color LaserJet 3600 seriesHP Color LaserJet 3800 seriesUp to 30/29 ppm black and white (letter/A4)Up to 17 ppm black and white (letter and A4)Up to 22/21 ppm bl

2、ack and white (letter/A4)Up to 15 ppm color (letter and A4)Up to 17 ppm color (letter and A4)Up to 22/21 ppm color (letter/A4)PCL 5, PCL 6, PS 3 emulationHost basedPCL 5, PCL 6, PS 3 emulationHP formatterI controller (limited-feature formatter)HP formatterFull-featured HP Jetdirect embedded print se

3、rverValue-featured HP Jetdirect embedded print serverFull-featured HP Jetdirect embedded print serverHost USB port (for third-party solutions)n/aHost USB port (for third-party solutions)CompactFlash slot (for firmware)n/aCompactFlash slot (for firmware)2022/7/132Major components 主視圖Output bin extend

4、er250-sheet output binTop coverControl panelBacklit, two-line displayFront doorTray 1 (100 sheets)Tray 2 (250 sheets)Tray 3 (500 sheets; standard t bundles, optional all other bundles)HP Color LaserJet 3800dtn shown2022/7/133Major components 側視圖On/off switchPower connectionEIO slot (all 3000/3800 bu

5、ndles except 3000 base)Hi-Speed USB 2.0 portNetwork port (all n bundles)Host USB port HP Color LaserJet 3800dtn shown2022/7/134主要備件 ETB（電子轉印皮帶） 單面打印的ETB與雙面打印的ETB硬件區(qū)別： 單面打印的ETB背面是空的。 雙面打印的ETB背面有紙張回路的紙道和搓紙輪。 雙面打印的ETB背面有一個小片子，不要拆掉它。Simplex ETBDuplex ETB2022/7/135產品介紹 HP Color LaserJet 3000 series print

6、erHP Color LaserJet 3000 (base) Q7533A-基礎型100-sheet multipurpose tray (tray 1) and 250-sheet (tray 2)Hi-Speed USB 2.0 port64MB RAM (on board), expandable to 512MBOne open 200-pin DDR DIMM slotOne open EIO slot (can accommodate hard drive)HP PCL 5, HP PCL 6, PS 3 emulationHP Color LaserJet 3000n Q753

7、4A-網(wǎng)絡型base, plus:Additional 64MB RAM (on board), 128MB totalHP Jetdirect full-featured embedded print serverHP Color LaserJet 3000dn Q7535A-雙面打印網(wǎng)絡型n, plus:Additional 128MB RAM, 256MB totalBuilt-in automatic duplexerHP Color LaserJet 3000dtn Q7536A-雙面打印大容量紙盒網(wǎng)絡型 dn, plus: 500-sheet input tray (tray 3)

8、2022/7/136產品介紹 HP Color LaserJet 3600 series printerHP Color LaserJet 3600 (base) Q5986A100-sheet multipurpose tray (tray 1) and 250-sheet (tray 2)Hi-Speed USB 2.0 port64MB RAM (on board), not expandableHost basedHP Color LaserJet 3600n Q5987Abase, plus:HP Jetdirect value-featured embedded print ser

9、verHP Color LaserJet 3600dn Q5988An, plus:Additional 64MB RAM (on board), 128MB totalBuilt-in automatic duplexerNote: The HP Color LaserJet 3600 series printer does not have Job Retention capabilities. 2022/7/137產品介紹 HP Color LaserJet 3800 series printerHP Color LaserJet 3800 (base) Q5981A100-sheet

10、multipurpose tray (tray 1) and 250-sheet (tray 2)Hi-Speed USB 2.0 port96MB RAM (on board), expandable to 544MBOne open 200-pin DDR DIMM slotOne open EIO slot (can accommodate hard drive)HP PCL 5, HP PCL 6, PS 3 emulationHP Color LaserJet 3800n Q5982Abase, plus:Additional 64MB RAM (on board), 160MB t

11、otalHP Jetdirect full-featured embedded print serverHP Color LaserJet 3800dn Q5983An, plus:Additional 128MB RAM, 288MB totalBuilt-in automatic duplexerHP Color LaserJet 3800dtn Q5984Adn, plus: 500-sheet input tray (tray 3)2022/7/138Image format-成像系統(tǒng)2022/7/139新技術和特性 硬件Ship cartridges in printer (SCIP

12、)-硒鼓在機器內運輸Full-speed two-sided printing (letter/A4)-全速雙面打印ETB alienation-ETB分離Automatic fuser pressure release自動加熱組件壓力釋放系統(tǒng)Automatic media type sensor (HP Color LaserJet 3600 and 3800 only)自動介質種類傳感器（只有CLJ3600和3800上面有）Dual beam laser scanner-激光器雙光線照射Real-time clock-報錯日志時間記錄Cleaning 清潔頁Separate Configu

13、ration and Print Quality Diagnostics pagessettings-把配置頁和打印質量診斷頁分開來REPLACE SUPPLIES and COLOR SUPPLY OUT Automatic bias control 更換耗材和耗材不足時自動控制功能Intelligent calibration-智能校準功能2022/7/1310Accessories附件Paper handlingOptional 500-sheet paper feeder (tray 3) Q5958AMemory upgrades (Synchronous DDR SDRAM DIM

14、Ms)(HP Color LaserJet 3000 and 3800 only)128MB Q7721A256MB Q7722AStorage (HP Color LaserJet 3000 and 3800 only)HP Jetdirect high-performance hard disk (20GB) J6073AConnectivityHP 1284B Parallel EIO card J7972GHP Jetdirect 620n internal print server J7934AHP Jetdirect 625n internal print server J7960

15、AHP Jetdirect 170 x external print server J3258CHP Jetdirect 175x external print server J6035DHP bt1300 Bluetooth wireless printer adapter J6072A HP Jetdirect en3700 external print server J7942AHP Jetdirect ew2400 external wired/wireless print server J7951A2022/7/1311打印機解包和安裝 CLJ3000/3600/3800打印機解包和

16、安裝步驟與其他惠普彩色激光打印機一致。 注意點就是四個硒鼓在機架內運輸，而不是單獨包裝的。2022/7/1312Discovery strip-The printers are shipped with an orange discovery strip extending from the printer, between the control panel and the front door. Inside the printer, the strip continues behind the four print cartridges.To remove the discovery s

17、trip:Pull the strip only enough to open the front door and expose the print cartridges.Remove the print cartridges, and then remove the strip.2022/7/1313Ship Cartridges Inside Printer (SCIP)HP Color LaserJet 3000/3600/3800 系列打印機采用在機器內運輸硒鼓，而沒有分離的包裝。 即使在機器內運輸硒鼓，在第一次使用前，用戶需要完成下面的步驟:1-移除外部和內部的橘紅色的運輸帶.2-

18、移除四個硒鼓.3-移除橘紅色運輸卡鎖和墨粉封條.4-移除 the discovery strip from printer.5-重新安裝硒鼓.NOTE: The HP Color LaserJet 4700/4730mfp series SCIP is different.（硒鼓在機架內，直接開機后機器會自動解開硒鼓封條，并走出一張磨砂紙）2022/7/1314Print cartridge locks and toner dam removal-打印機硒鼓鎖和封條解包 打印機硒鼓鎖和封條解包時，把硒鼓拿下來，上下左右搖晃三下后，拆卸下橘紅色硒鼓鎖和封條。如果不拿掉硒鼓鎖和封條，就會報以下的錯

19、誤。2022/7/1315Menu Map-菜單圖The Common Functions are listed on page 1The Administrative Functions are listed on pages 242022/7/1316Configuration 配置頁變化：1-打印質量診斷信息移到了診斷頁2-套印角線移到了診斷頁3-“Printer number” 變成 “DC Controller”4Count 變成 Engine Cycles5-Color Page Count 變成 Color Cycle Count附加：1-時間和日期2-最后一次的 CPR (Co

20、lor Plane Registration) 日期3-最后一次 DMAX/DHalf 日期總內存數(shù)4-條碼 (for lab use only)2022/7/1317Embedded Jetdirect 網(wǎng)絡頁1-僅限于網(wǎng)絡型號和配置頁一起打印出來2-增加了固件版本2022/7/1318Supplies Status 耗材狀態(tài)頁 1-和以前的彩色激光打印機沒有太多區(qū)別2-日期和時間戳可以驗證用戶的使用聲明。2022/7/1319Usage 用戶使用頁歷史覆蓋率使用像素百分比計算。2022/7/1320Color Usage Job Log-彩色使用頁日志1-HP Color LaserJet

21、 3000/3800 series printers only 只有3000/3800才可以打印出來2-Part of the HP Color Access Control solution2022/7/1321Maintenance kit parts-維護套件所有備件和機器壽命相同，因此CLJ300/3600/3800不像其他打印機一樣有維護套件. The printers do, however, have user-replaceable service parts. These parts are covered in the Support section of this tra

22、ining.2022/7/1322Upgrade firmware-升級FW打印機具有 remote firmware upgrade (RFU) 能力. RFU 升級下面的部件或信息:FormatterDC controllerColor emulation tables 可以升級DC的固件解決一些問題，或許這些問題以前的時候需要更換備件.2022/7/1323Printing paths-打印機紙路單面打印紙路雙面打印紙路2022/7/1324Full-speed duplexing and smart duplexing全速雙面打印此打印機可以全速雙面打印 A4/letter-size。

23、智能雙面打印因為有了智能雙面打印技術，不會在單頁作業(yè)或奇數(shù)頁作業(yè)最后加上一個空白頁，而是像單面一樣直接通過紙路。2022/7/1325DC controller PCB紙張種類傳感器紙盒1紙張傳感器首頁傳感器加熱組件紙張傳感器紙頭傳感器單頁紙張傳感器顯影分離傳感器感光鼓初始位置傳感器加熱組件壓力釋放傳感器硒鼓設置錯誤傳感器Multi-purpose tray media position sensorMulti-purpose tray media sensor Cassette media sensor 紙盒1搓紙繼電器紙盒2搓紙繼電器顯影分離繼電器轉印滾軸分離繼電器Cassette pre

24、sence sensorDoor open switch(CLJ3800 and CLJ3600 only)色彩濃度傳感器粉倉容量傳感器IC1001CPULow-voltagepower supply circuitFusing control circuitFusing unitSLSWAC input2022/7/1326Tray 1 media sensing- Tray 1 介質傳感器Tray 1 介質傳感器測量介質的兩個特征:厚度 (transmission)粗糙程度 (reflection)Media types detected in tray 1:Plain paperTran

25、sparenciesGloss paperGloss filmThick paperThin paper2022/7/1327Tray 2 media sensing- Tray 2 介質傳感器Tray 2 介質傳感器只感應粗糙度。Media types detected in tray 2:Plain paperTransparenciesGloss paperGloss film2022/7/1328Front-side illuminationBack-side illuminationPrismTransparent dust shieldSensorLensPrint mediumT

26、ransmission and reflectionReflectionTransmission2022/7/1329 Laser scanner-激光器工作原理 一個激光器備件，有兩組激光頭發(fā)射KYCM信號到相應感光鼓上成象，每組激光頭控制兩種顏色的曝光KY和CM。 每組激光頭同時工作，不影響曝光速度。 思考并討論：四個鼓能不能換位置？什么情況下要考慮換四個鼓的位置？換位置后打印樣張代表什么？2022/7/1330Print cartridgealienationFusing2022/7/1331Automatic bias control目的：穩(wěn)定轉印過程，無論紙張變化，轉印滾軸，ETB老

27、化，環(huán)境變化等.2022/7/1332重要：ITB和ETB的打印成象區(qū)別ETBITBITB：ETB：2022/7/1333ETB alienationETB feed rollerPhotosensitive drumsETB engagedrollerTransferrollersETB2022/7/1334ETB cleaning-ETB清潔目的：當下面情況發(fā)生時，防止紙張背面有殘留墨粉:1-卡紙2-校正彩色套印不準確3-階調校正4-進入窄小紙張 紅色為正電 藍色為負電2022/7/1335Automatic fuser pressure release-加熱組件壓力自動釋放裝置2022/

28、7/1336Throughput down controlNote: Fuser changes based on size of media.It will cool down if printing repeatedly on narrow media.2022/7/1337Sensors-傳感器分布EDBFJANI145322022/7/1338Sensors-傳感器控制電路2022/7/1339Sensors-傳感器分布14322022/7/1340Motors, fans, and solenoids23415679810131112Duplex bundle2022/7/1341I

29、ntelligent calibration-內部色彩校準打印機使用智能的顏色校準技術，來提供一致的彩色打印，無論打印的時間和打印環(huán)境。校準被設計成自動發(fā)生，以將打印機的可用性最大化。2022/7/1342Real-time clock打印機有板載的時鐘，提供了下面的特性:事件日志的每一個事件都有時間標記。信息頁和診斷頁上有日期和時間。*The Embedded Jetdirect Page does not have a date and time stamp.2022/7/1343REPLACE SUPPLIES andCOLOR SUPPLY OUT settings (control

30、panel)更換耗材和耗材用盡設定（控制面板）REPLACE SUPPLIES allows customers to continue printing beyond the point the printer detects toner is out in at least one print cartridge.CONFIGURE DEVICE配置設備 SYSTEM SETUP系統(tǒng)設定 REPLACE SUPPLIES更換耗材 STOP AT OUT 耗材用盡時停止/OVERRIDE AT OUT繼續(xù)用別的顏色打印COLOR SUPPLY OUT allows customers to

31、continue printing black only beyond the point the printer detects toner is out in at least one color print cartridge.CONFIGURE DEVICE 配置設備 SYSTEM SETUP系統(tǒng)設定 COLOR SUPPLY OUT彩色用盡 STOP停止/AUTO CONTINUE BLACK自動打印黑色2022/7/1344Event Log-系統(tǒng)日志Events are now recorded with date and time stamps on each event.系統(tǒng)

32、日志記錄著打印機每次報錯的時間和日期。2022/7/1345DIAGNOSTICS PAPER PATH SENSORS-診斷菜單-紙路傳感器測試To check the condition of each sensor during test print.Control panel*0: Absence*1: Presence*Media sensor:0 unknown1 normal paper3 OHT for LBP4 gloss5 gloss film6 heavy7 lightABCDEFG2022/7/1346DIAGNOSTICS MANUAL SENSOR TEST-診斷-

33、手動傳感器測試To check the condition of each sensor during standby period.Control panelABCDEFGHIJKLMN000000 010000*0: Absence*1: Presence*Media sensor:0 unknown1 normal paper3 OHT for LBP4 gloss5 gloss film6 heavy7 light2022/7/1347Print quality diagnostic pages-打印質量診斷頁Color Band Test 色彩條紋測試Diagnostics Page

34、 診斷頁Print Quality Troubleshooting Procedure打印質量故障排除頁2022/7/1348Color Band Test-色彩條紋測試Reveals print quality defects in each individual color2022/7/1349Diagnostics 診斷頁 Color blocksRegistration cornersCalibration information校準信息Color density-色彩濃度NOTE: This information used to be provided on the Configu

35、ration Page.2022/7/1350Print Quality Troubleshooting Procedure -打印質量故障排除頁Use this tool in conjunction with the online print quality troubleshooting tool at:. Click the following link to demonstrate the tool 2022/7/1351Cleaning 清潔頁Printing and using the Cleaning Page differs between non-duplex and du

36、plex bundles2022/7/1352Repetitive defects2022/7/1353Low voltage power supply capacitorIssue 當更換低壓板時，請注意用一個小備件短接此處，為此元器件放電。T31012022/7/1354常見故障及排除：1. clj3000/36003800低版本固件可能導致50.8錯誤 clj3000/3600/3800提示50.8錯誤，重新啟動后，如果可以進入就緒狀態(tài)，打印配置頁檢查DC Controller Number，對于clj3000/3800，如果低于2D，或者對于clj3600低于2D.6E，升級DC固件到

37、最新的版本，目前1.50版本已經發(fā)布。如果重新啟動后，不能就緒狀態(tài)，先更換加熱組件。2. clj3600品紅色偏移 在clj3600打印機上可能會產生品紅色左右偏移，其他顏色套印準確，先做冷復位和校準，如果沒有作用，更換formatter板。2022/7/13553. clj3800沒有顯示或提示55.04錯誤clj3800沒有顯示或提示55.04錯誤，主要針對新的打開包裝的打印機，首先檢查是否有風扇的轉動聲音，如果有，關閉打印機，重新插拔主板，可以明顯聽到入位的聲音和手感，重新開機，如果仍然有問題，關閉打印機，拉出主板，重新插拔FW，如果仍然不能解決，多數(shù)情況下DC故障。 4. color

38、laserjet 3000 套印不準確 color laserjet 3000 拆裝前工作正常，拆裝后，出現(xiàn)套印不準確的現(xiàn)象，校準3-4次無效，更換一個皮帶，校準后仍沒有解決。后發(fā)現(xiàn)使用的是快速校準，而不是完全校準。做完全校準，問題解決，快速校準和完全校準的內容不相同。 2022/7/1356HP Color LaserJet CP2020系列打印機服務和支持培訓HP Restricted2010-6-9打印機參數(shù)性能介紹2022/7/1358打印機類型介紹2022/7/1359機器面板介紹2022/7/1360控制面板和外部接口2022/7/1361附件和選件介紹2022/7/1362Pri

39、nter Positioning-打印機目標定位人群目標人群是非模式化管理的小型辦公領域：少于25人的辦公室18人的小型工作室獨立辦公室或Home Office等打印引擎的報廢壽命為50000頁；推薦月打印量7502000頁之間2022/7/1363重要：Ship Cartridges Inside Printer (SCIP)-SCIP介紹打印機采用在機器內運輸硒鼓，而沒有分離的包裝。即使在機器內運輸硒鼓，在第一次使用前，用戶需要完成下面的步驟:1-移除外部和內部的橘紅色的運輸帶.2-移除四個硒鼓.3-移除橘紅色運輸卡鎖和墨粉封條.4-移除 the discovery strip from printer.5-重新安裝硒鼓.2022/7/1364Internal 內部樣張頁介紹2022/7/1365Internal 內部樣張頁介紹Configuration Page 提供大部分打印機配置信息，包括FW版本，紙張設定等Supplies Status Page 耗材相關的歷史覆蓋率，以及時間戳等信息，提供了用戶使用耗材的時間參考Usage Page 用戶紙張用量方面信息，以及卡紙頻度等Diagnostics Page 在進行色彩問題判斷時候，這個頁面尤為重要2022/7/1366M