cultureshock跨文化交際ppt課件

1、Surviving among aliens: Managing Culture Shock-Culture ShockWho am I? How to adapt to an international exchange experience successfully?-Purpose: What is culture Shock? SymptomsStages CausesHow to cope with it? General strategiesObserve & modify your own ways of doing thingsVerbal & non-verbal commu

2、nication styleTips for Finland-What is culture Shock? “Cultural shock is caused by the anxiety resulting from losing all our familiar signs and symbols when we move to a new environment” (Oberg, 1958). Lack of direction Not knowing: What to do? How to do things? When to do things? -What is culture S

3、hock?Physical symptoms headaches, fatigue, loss of appetite, diarrheaBehaviour towards people Dont speak the language impatient, exasperatedSystems of work (Differ/Wrong) anger, frustrationAggression/ Racism towards locals rude, dirty, lazy“ However Opportunities! Learn new perspectives Develop bett

4、er understanding of yourself -Cause of Culture Shock?BUT: Appropriate behaviour can be learned observation, asking locals and other foreigners Conflict and uncertainty between our values/rules and those of the new culture anxiety cultural shock-Stages of Culture shock StageSignsCoping StrategiesHone

5、ymoon(2-8 weeks)Disintegration(2-3 months) new experiences are excitingbe a touristfeel fortunate for having the opportunity to move abroad.send postcards homepeople are friendly and you smile a lot, youre in controlmake contacts in clubs and associations, sign up for some activitiesyour own sense o

6、f culture is not threatenedjoin a language coursedaily frustrations can build into disillusionmentlook after yourself, exercise, avoid alcoholthe good things of home loom largeget out, be with peoplecontinue language practicekeep busy set daily goals and make the effort to achieve them.-Stages of Cu

7、lture shock StageSignsCoping StrategiesReintegration(3-6 months)Becoming Functional(6 months) a sense of standing up to the things and people that are frustrating youbuild your network of friendstake that holiday you booked continue language studydetermination to work things out and get things dones

8、pend time with people who enjoy being there keep writing to people back homefeel in control and positive again about where you aretry new things, and explore the cultureself-understanding and more tolerance of otherspractice the languagea sense of comfort operating in the host culture youre helping

9、others get through their adjustmentsdo things you intended to do while in this country before its time to leave-Final Stage of Culture shockStageSignsCoping StrategiesAcceptance(9 months) youre more successful in communications with localsenjoying being where you are adept at finding thingsno longer

10、 stereotyping understanding local customsmaintain key relationships-How to cope with it?Remember that despite being different, the others are probably being friendly to you in their own way.Understand that you will have to change your familiar ways in order to integrate. learning about how to commun

11、icate is important -Differences in Communication StylesVERBAL COMMUNICATIONNON-VERBAL COMMUNICATIONStart observing how locals act. ”When in Rome, do as the Romans do.”-Differences in Communication StylesWays of Speaking: expressiveness, emotion, animation, intimacy in address, volumeWho speaks? mono

12、logue vs. dialogue, female vs. male, superior vs. subordinate Structuring interaction: starting a conversation, appropriate topic, taking turns, ending a conversationMaintaining a conversation: opinions, questioning, jokingCommunication Styles: direct vs. indirectVERBAL COMMUNICATION-Differences in

13、Communication StylesBody language: gesturing, dressEye contact: when appropriate / inappropriateSpace: personal space, homesTouch: who can touch whom, whereParalanguage: tone, pitch, stress, speed, superiority/inferiority, sarcasmAttitudes towards timePreparation for talking, amount of time talked,s

14、ilenceHow much is enough or too much? NON-VERBAL COMMUNICATION-Cultural Tips for Finland (from Lewis, R. When Cultures Collide)Be frank and open. Get to the point.Be modest and low key. Do not talk too fast or interrupt.Use first names, dress casually and be relaxed about protocol and hierarchy. Eat lunch quickly. -Cultural Tips for Finland (from Lewis, R. When Cultures Collide)Give Finns physical and mental space.Be punctual.Comply with promises.Listen carefully to what Finns say its not much, but they mean it.E