比較員工激勵因素和滿意度演示搞ppt課件

1、 比較分析旅游局和游覽社員工稱心度與鼓勵要素的差別 以揚州市的旅游局和游覽社為例.1、行業(yè)背景旅游局貫徹實施旅游法規(guī)監(jiān)視旅游機構(gòu)和行為培育旅游人才承辦政府交辦事項當(dāng)?shù)芈糜伍_發(fā)與規(guī)劃隸屬于國家.游覽社旅游產(chǎn)品設(shè)計旅游產(chǎn)品開發(fā)旅游產(chǎn)品宣傳推行旅游產(chǎn)品銷售旅游接待效力以盈利為目的的私有企業(yè).2、研討目的透過問卷了解受訪者對員工稱心度與鼓勵要素的評價，分析不同行業(yè)間、職級以及年齡的員工在稱心度與鼓勵要素之間關(guān)系的差別性，從而可以進一步優(yōu)化企業(yè)的員工鼓勵和提高員工的任務(wù)稱心度。 .3、問卷設(shè)計實際根底雙要素實際 鼓勵要素 環(huán)境要素目的設(shè)置實際職位特征實際抽樣方法非隨機抽樣之滾雪球抽樣.問卷丈量工程.問卷

2、設(shè)計回收情況發(fā)放數(shù)量回收數(shù)量回收率旅游局3030100%旅行社3030100%.4、數(shù)據(jù)比較分析游覽社Descriptive StatisticsNMinimumMaximumMeanStd. DeviationQ1.130253.40.855Q1.230153.431.040Q1.330253.50.731Q1.430143.03.809Q1.530153.201.095Q1.630254.001.050Q1.730153.101.029Q1.830152.931.048Q1.930153.601.070Q1.1030152.731.172Q1.1130152.771.278Q1.12301

3、53.301.055Valid N (listwise)30.1、從平均值可以看出，平均值最大的是Q1.6， 企業(yè)給員工提供了學(xué)習(xí)和培訓(xùn)的時機比較大2、Q1.10的平均值最低， 游覽社對員工的生活關(guān)懷的不夠.Descriptive StatisticsNMinimumMaximumMeanStd. DeviationQ2.130143.10.960Q2.230253.301.088Q2.330152.971.129Q2.430253.201.064Q2.530253.83.913Q2.630253.431.165Q2.730153.53.937Q2.830153.87.900Q2.930153

4、.331.061Q2.1030142.57.898Valid N (listwise)30 從第二部分可以看出，游覽社的員工對其任務(wù)的稱心度并不高，主要還是由于企業(yè)在薪金、福利、獎金方面有一定的缺乏。.ReportQ3.2Q1.1Q1.2Q1.3Q1.4Q1.5Q1.6Q1.7Q1.8Q1.9Q1.10Q1.11Q1.1218-29Mean3.153.203.452.953.003.753.002.953.552.502.302.90N202020202020202020202020Std. Deviation.8131.152.759.8871.0761.1181.026.9991.0991

5、.1471.0811.07130-39Mean3.503.753.253.003.504.752.752.504.252.504.004.00N444444444444Std. Deviation1.000.500.957.8161.291.500.9571.000.5001.000.816.00040-49Mean4.204.003.803.403.604.603.603.403.403.603.804.20N555555555555Std. Deviation.447.707.447.5481.140.5481.1401.3421.3421.1401.304.44750以上Mean4.00

6、4.004.003.004.003.004.002.003.004.002.004.00N111111111111Std. Deviation.TotalMean3.403.433.503.033.204.003.102.933.602.732.773.30N303030303030303030303030Std. Deviation.8551.040.731.8091.0951.0501.0291.0481.0701.1721.2781.055.ReportQ3.2Q2.1Q2.2Q2.3Q2.4Q2.5Q2.6Q2.7Q2.8Q2.9Q2.1018-29Mean3.003.302.602.

7、853.703.303.503.753.202.60N20202020202020202020Std. Deviation.9731.129.995.875.9231.1291.000.9671.105.94030-39Mean3.503.253.253.754.253.753.504.253.753.00N4444444444Std. Deviation1.000.957.9571.258.5001.2581.000.9571.258.81640-49Mean3.203.404.004.404.404.003.804.003.402.00N5555555555Std. Deviation1.

8、0951.3421.225.548.5481.225.837.707.894.70750以上Mean3.003.004.002.002.002.003.004.004.003.00N1111111111Std. Deviation.TotalMean3.103.302.973.203.833.433.533.873.332.57N30303030303030303030Std. Deviation.9601.0881.1291.064.9131.165.937.9001.061.898.1、18-29歲的員工以為管理制度不夠完善，本人不能參 與到制度的制定中去，企業(yè)的關(guān)懷較弱2、30-49歲的

9、員工以為企業(yè)的鼓勵性比較高，因此對工 作的稱心度也較高，但同樣他們也以為在生活與任務(wù) 中不能到達完美的平衡，對未來較為樂觀3、50歲以上的員工，面臨退休，企業(yè)管理制度的參與度 下降，薪金、福利等也有所下降，以為企業(yè)沒有給員 工一個非常好的未來規(guī)劃.ReportQ3.4Q1.1Q1.2Q1.3Q1.4Q1.5Q1.6Q1.7Q1.8Q1.9Q1.10Q1.11Q1.12基層員工Mean3.393.393.332.893.063.783.002.613.332.502.063.22N181818181818181818181818Std. Deviation.850.916.767.900.873

10、1.114.767.6081.2371.150.8021.003中層管理Mean3.253.383.753.133.254.252.752.883.882.753.503.00N888888888888Std. Deviation.7071.408.707.6411.4881.0351.3891.356.6411.0351.1951.195高層領(lǐng)導(dǎo)Mean3.753.753.753.503.754.504.254.504.253.754.504.25N444444444444Std. Deviation1.258.957.500.5771.258.577.500.577.5001.258.57

11、7.500TotalMean3.403.433.503.033.204.003.102.933.602.732.773.30N303030303030303030303030Std. Deviation.8551.040.731.8091.0951.0501.0291.0481.0701.1721.2781.055.ReportQ3.4Q2.1Q2.2Q2.3Q2.4Q2.5Q2.6Q2.7Q2.8Q2.9Q2.10基層員工Mean2.613.062.832.943.833.393.333.832.942.78N18181818181818181818Std. Deviation.9161.0

12、561.098.998.9241.195.907.786.938.808中層管理Mean3.753.632.883.503.873.133.633.753.752.38N8888888888Std. Deviation.4631.0611.1261.069.8351.2461.0611.2821.1651.061高層領(lǐng)導(dǎo)Mean4.003.753.753.753.754.254.254.254.252.00N4444444444Std. Deviation.0001.2581.2581.2581.258.500.500.500.500.816TotalMean3.103.302.973.203

13、.833.433.533.873.332.57N30303030303030303030Std. Deviation.9601.0881.1291.064.9131.165.937.9001.061.898.1、不論層級高低，員工對企業(yè)的管理制度 都有一定的不滿2、層級越高，企業(yè)給予的鼓勵要素越多， 員工的稱心度越高3、層級越高，其對未來的開展前景越樂觀.Descriptive StatisticsNMinimumMaximumMeanStd. DeviationVarianceQ1.130254.00.871.759Q1.230354.07.640.409Q1.330343.60.498.2

14、48Q1.430354.07.450.202Q1.530243.67.711.506Q1.630254.13.629.395Q1.730353.93.521.271Q1.830242.73.740.547Q1.930243.83.531.282Q1.1030253.83.531.282Q1.1130153.13.937.878Q1.1230243.90.403.162Q2.130253.77.898.806Q2.230254.07.583.340Q2.330353.57.626.392Q2.430253.77.626.392Q2.530253.83.531.282Q2.630243.37.80

15、9.654Q2.730253.57.728.530Q2.830253.93.521.271Q2.930354.00.371.138Q2.1030153.10.960.921Q3.130121.50.509.259Q3.230142.171.1171.247Q3.330253.27.740.547Q3.430131.53.681.464Q3.530142.93.907.823Valid N (listwise)30旅游局.鼓勵要素1、總體來講，旅游局在鼓勵要素方面 數(shù)值略高于游覽社2、從平均值來看，平均值最大也是Q1.6 3、Q1.8的平均值最低，闡明旅游局在員 工職業(yè)開展與規(guī)劃方面做得還不夠稱

16、心度旅游局在稱心度方面的數(shù)值也高于游覽社，尤其表達在薪金、福利、獎金方面.ReportQ3.2Q1.1Q1.2Q1.3Q1.4Q1.5Q1.6Q1.7Q1.8Q1.9Q1.10Q1.11Q1.1218-29Mean3.823.913.273.823.364.093.912.733.733.732.914.00N111111111111111111111111Std. Deviation.982.539.467.405.924.539.701.647.647.467.831.00030-39Mean3.884.003.874.253.634.003.752.753.753.633.003.75N

17、888888888888Std. Deviation.991.756.354.463.744.000.463.707.707.744.756.70740-49Mean4.504.173.674.174.004.504.002.334.004.003.504.00N666666666666Std. Deviation.548.753.516.408.000.548.000.816.000.000.837.00050以上Mean4.004.403.804.204.004.004.203.204.004.203.403.80N555555555555Std. Deviation.707.548.44

18、7.447.0001.225.447.837.000.4471.517.447TotalMean4.004.073.604.073.674.133.932.733.833.833.133.90N303030303030303030303030Std. Deviation.871.640.498.450.711.629.521.740.531.531.937.403.ReportQ3.2Q2.1Q2.2Q2.3Q2.4Q2.5Q2.6Q2.7Q2.8Q2.9Q2.1018-29Mean3.644.003.453.643.733.093.643.643.912.73N111111111111111

19、11111Std. Deviation1.027.775.522.674.647.944.505.674.539.78630-39Mean3.504.133.383.753.753.503.254.004.003.50N8888888888Std. Deviation.926.354.518.463.463.756.886.000.000.92640-49Mean4.004.003.504.004.003.833.674.174.003.50N6666666666Std. Deviation.632.000.837.000.000.408.516.408.0001.04950以上Mean4.2

20、04.204.203.804.003.203.804.204.202.80N5555555555Std. Deviation.837.837.4471.095.707.8371.095.447.4471.095TotalMean3.774.073.573.773.833.373.573.934.003.10N30303030303030303030Std. Deviation.898.583.626.626.531.809.728.521.371.960.1、年齡越高其稱心度越高，而對鼓勵要素的評價略低于40-49歲的員工2、旅游局的員工也以為該單位并沒有為員工提供較好的職業(yè)開展規(guī)劃，對于本人

21、未來的開展前景也不甚明了3、旅游局的40-49歲的員工以為本人遭到的鼓勵較多，稱心度也較高.ReportQ3.4Q1.1Q1.2Q1.3Q1.4Q1.5Q1.6Q1.7Q1.8Q1.9Q1.10Q1.11Q1.12基層員工Mean3.823.883.413.943.594.063.942.943.823.823.064.00N171717171717171717171717Std. Deviation.809.485.507.429.795.429.556.748.529.393.827.000中層管理Mean4.004.103.804.303.704.103.902.603.803.803.

22、103.70N101010101010101010101010Std. Deviation.943.738.422.483.675.876.568.699.632.7891.197.675高層領(lǐng)導(dǎo)Mean5.005.004.004.004.004.674.002.004.004.003.674.00N333333333333Std. Deviation.000.000.000.000.000.577.000.000.000.000.577.000TotalMean4.004.073.604.073.674.133.932.733.833.833.133.90N30303030303030303

23、0303030Std. Deviation.871.640.498.450.711.629.521.740.531.531.937.403.ReportQ3.4Q2.1Q2.2Q2.3Q2.4Q2.5Q2.6Q2.7Q2.8Q2.9Q2.10基層員工Mean3.824.063.473.763.823.243.653.763.942.94N17171717171717171717Std. Deviation.883.659.514.562.529.831.493.562.429.899中層管理Mean3.604.003.703.703.803.403.304.104.103.00N1010101

24、0101010101010Std. Deviation.966.471.675.823.632.8431.059.316.316.943高層領(lǐng)導(dǎo)Mean4.004.333.674.004.004.004.004.334.004.33N3333333333Std. Deviation1.000.5771.155.000.000.000.000.577.000.577TotalMean3.774.073.573.773.833.373.573.934.003.10N30303030303030303030Std. Deviation.898.583.626.626.531.809.728.521.

25、371.960.1、高層指點以為旅游局的任務(wù)鼓勵方面做的很好，稱心度也較高，但以為企業(yè)并沒有為員工提供職業(yè)開展規(guī)劃2、基層員工和中層管理者在稱心度方面評價相當(dāng)，但在鼓勵要素方面，相差較大的是與上司和同事的關(guān)系.旅游局、游覽社對比分析1、在旅游局的員工可以獲得較為頻繁的反響，而游覽社在該方面較弱2、在與上司、同事間的關(guān)系中，旅游局的員工與同事的關(guān)系比較親近，而游覽社的員工那么與同事的關(guān)系普通，與上司關(guān)系較好3、政府機關(guān)比私人企業(yè)更注重與員工的交流、溝通及生活上的關(guān)懷4、游覽社的員工比旅游局的員工更以為他們的任務(wù)具有挑戰(zhàn)性.Group StatisticsSourceNMeanStd. Devia

26、tionStd. Error MeanQ1.1旅游局304.00.871.159旅行社303.40.855.156Q1.2旅游局304.07.640.117旅行社303.431.040.190Q1.3旅游局303.60.498.091旅行社303.50.731.133Q1.4旅游局304.07.450.082旅行社303.03.809.148Q1.5旅游局303.67.711.130旅行社303.201.095.200Q1.6旅游局304.13.629.115旅行社304.001.050.192Q1.7旅游局303.93.521.095旅行社303.101.029.188Q1.8旅游局302.73.740.135旅行社302.931.048.191Q1.9旅游局303.83.531.097旅行社303.601.070.195Q1.10旅游局303.83.531.097旅行社302.731.172.214Q1.11旅游局303.13.937.171旅行社302.771.