CUCM 常用功能配置手冊

1、CUCMAdminGuideTOC o 1-5 h z HYPERLINK l bookmark0 o Current Document 1、文檔背景3 HYPERLINK l bookmark2 o Current Document 2、CUCM系統(tǒng)指南3 HYPERLINK l bookmark4 o Current Document 登陸CUCM3 HYPERLINK l bookmark8 o Current Document 添加話機4搜索話機6 HYPERLINK l bookmark10 o Current Document Meet-Me（會議）7 HYPERLINK l bo

2、okmark12 o Current Document LineGroup（尋線組）8 HYPERLINK l bookmark14 o Current Document CallPickupGroup（搶線）13RoutePattern1.4 HYPERLINK l bookmark18 o Current Document 配置撥外線密碼FAC15 HYPERLINK l bookmark34 o Current Document 維護電話本17 HYPERLINK l bookmark36 o Current Document 查找通話記錄CDR18 HYPERLINK l bookma

3、rk42 o Current Document 系統(tǒng)備份與恢復(fù)181、文檔背景本文檔宗旨為幫助CUCM系統(tǒng)維護人員能夠快速查找日常操作應(yīng)用指南，方便CUCM系統(tǒng)維護人員能夠快速進行維護調(diào)試工作。2、CUCM系統(tǒng)指南2.1登陸CUCM通過web登陸CUCM，點擊CiscoUnifiedCommunicationsManager進入登陸界面。CISCOInstalledApplicationsCiscoUnifiedCommunicationsManagerCiscoEnterpriseLicenseManagerCryptographicFeaturesThisproductcontainscr

4、yptographicfeaturesandissubjecttoUnitedStatesandlocalcountrylawsgoverningimport,export,transferanduse.DeliveryofCiscocryptographicproductsdoesnotimplythird-partyauthoritytoimport,export,distributeoruseencryptioriImporters,exporters,distributorsandusersareresponsibleforcompliancewithU.S.andlocalcount

5、rylaws.Byusingthisproductyouagreetocomplywithapplicablelawsandregulations.IfyouareunabletocomplywithU.S.andlocallaws,returnthisproductimmediately.然后顯示下面登陸窗口：AsummaryofUSlawsgoverningCiscocryptographicproductsmaybefoundat: HYPERLINK /legal/export/pepd/Search.do /legal/export/pepd/Search.dousbysending

6、emailtoexportciscocomCiscoUnifiedCMAdministrationNavigationUsernameCISCOCiscoUnifiedCMAdministration匚oUnifiedCommunicationsSolutionsCiscoUnifiedCMAdministrationPassword當(dāng)你看到該頁面后，證明你已經(jīng)登陸到CCM系統(tǒng)。2.2添加話機1.首先登陸CCM，在Device選項選擇Phone3.選擇話機型號4.選擇話機使用的協(xié)議5.填寫電話MAC地址和其他必要選項PhoneConfigurationRel-StatusStatus:Read

7、yPhonE1卩電ProductType:Cisco7942DeviceProtocol:SCCP匸JSaveDelete|QCopy汐ApplyConfigAddNew-StatusAddsue匚亡ssfiilrAssociationInfomation2HiriE21-Qdda仃已訓(xùn)DMUnassignedAssociatedItemsAddanewSURL窄Addane科BLFSDAddanm5D；：Adda口曰占ELFDi亡匚t亡dfallPalcCalIBackCallParkCallPickupConferenceListConference-PhoneTypeProductTyp

8、e:Cisco7942DeviceProtocol:SCCPrDeviceInformatiGnRegistrationIPAddressEDeviceisActive日DeviceistrustedMACAddress*DescnptionDevicePool*CommonDeviceConfigurationPhoneButtonTemplate*SoftkeyTemplateCommonPhoneProfile*UnknernnUnknemnAAAABBBBCCCCDefault7ViewDe-ViewDeStandard7942GSCCP-StandardCommonPhoneProf

9、ile7SEPAAAABBBBCCCC5.點擊左邊AddanewDN為此話機分配一個分機號碼2.3搜索話機1.首先登陸CUCM，在Device選項選擇Phone3.選擇搜索類型，點擊FindMeet-Me（會議）步驟1：配置Meet-Me.CallRoutingMeet-MeNumber/PatternForCiscoUnifiedCommunicationsSolutionsRoute.-HuntMeet-MSPRoutePatternFind何已eitCassofControntercomChantMatterCodesForc&dMutharizationCodesTransationP

10、atternCaParkDirectedCaParkCiaPannstaer個MeetMeCiscoUnifiedCMAdministrationCISCOCallPickupGroupDirectoryrJumber擊AddNew，添力口Meet-MeNumber.-Pattern步驟3：根據(jù)需求，輸入一個Meet-Me號碼，點擊Save.RjoutftftiunlRouteGraupSIPRoutsPatternRjduteListCtasaofControlmt*rccinRoutftPatternClientletterCodesLineGroupForcedAirtrorizatiD

11、nCtKiesHuntLi&tTranslationPatternHuntPflotCallParkLineGroup（尋線組）步驟1:選擇CallRoutingRoute/Hunt步驟2:點擊LineGroupCaIIRouting*MediaRes&urttsVoiceMailDeviceApplicationUsAARGroupOtalRulesRouteFilter步驟3:點擊AddNew步驟4:輸入LineGroupName,并且在DistributionAlgorithm里選擇來電后分配到哪個號碼接聽這里我們可以選擇由上到下,輪詢,最長的初始時間,或廣播的方式.步驟5:在LineG

12、roupMemberInformation下的AvailableDN/RoutePartition里選擇需要將哪些號碼放入該Group里。步驟6:選擇CallRoutingRoute/Hunt步驟7:點擊HuntList步驟8:點擊AddNew步驟9:在HuntListInformation下的Name里輸入名字,選擇合適的CUCMGroup并點選EnablethisHuntList.然后點擊Save.步驟10:在HuntListMemberInformation里選擇AddLineGroup,將我們事先創(chuàng)建好的LineGroup添加進來。最后點擊Save步驟11:選擇CallRoutingR

13、oute/Hunt步驟12:點擊HuntPilots步驟13:點擊AddNew步驟14:在PatternDefinition下的HuntPilot里輸入需要使用的Group號碼,選擇合適的RouterPartition,在HuntList下選擇事先創(chuàng)建好的HuntList,然后點擊Save.步驟15:此時配置完成該功能.CallPickupGroup（搶線）當(dāng)組內(nèi)成員的座機響鈴時，其余組員可以按話機的NewCall弓Pickup按鍵（或直接拿起話筒然后按Pickup）,將該呼叫搶過來。步驟1:選擇CallRouting-CallPickupGroup步驟2:點擊AddNew步驟3:輸入唯一的G

14、roup名字及PickupNumber.步驟4:將該PickupGroup分配給特定的RoutePartition然后按Save.步驟5:將該PickupGroup分配給你所需要在同一個Group里的分機號碼.在菜單中依次選擇Device-Phone查找號碼1001，點擊號碼1001進入分機號碼配置頁面將該PickupGroup分配給該號碼步驟6:按Save完成該功能的在一臺話機上的配置,其余話機同理.2.7RoutePatternCiscoUnifiedCallManager使用RoutePatterns來控制你內(nèi)網(wǎng)電話呼叫路由模式。你可以通過修改呼叫路由表，使得呼叫更加靈活便于操控。CIS

15、COCiscoUnifiedCMAdministrationForCiscoUnifiedCommunicationsSolutionisSystemFindandDeviceApplicationUserManagementBulkAdminislratianHelpCallRoutingMediaResourcesAdvancedFeaturesAARGroupDialRulesRouteFilterRoute/HuntSIPRoutePatternClassofConlrolIntercomClientMatterCodesForcedAuthorizationCodesTranslat

16、ionPatternCallParkactlvquery.Pleaseenteryaursearchcriiteriausingtheoptionsabove.LineGroupHiuntLisiHuntPilot2.8配置撥外線密碼FAC登陸CUCM，在CallRouting菜單選擇ForcedAuthorizationCode(FAC/password)CiscoUnifiedCMAdmForCiscoUnifiedCommunicationsECallRoutingMediaResources寸AdAARGroupDialRulesRouteFilterRoute/HuntbSIPRou

17、tePatternClassofControlIntercomClientMatterCodesForcedAuthorizationCodesTranslaticnPattern1.點擊AddNewAutorizationCodeName*填寫員工姓名AutoricationCode*填寫撥外線密碼AutoricationLevel*填寫102.在相應(yīng)的RoutePattern下開啟FACrPatternDefinition)(Edit)BlockthispatternNoErrorCallClassification*|OffhlEtHRequireForcedAuthorizationC

18、odeAuthorizationLevel*100ProvideOutsideDialToriEAllowOverllapSendingEZIUrgentPriorityEZIAllowDeviceOverride2.9維護電話本1.Web登錄CUCM，UserManager-EndUser3.在話機上按查找電話號碼SystemReportsCiscoUnitedCommimicationsManagerCDRAnalysisandReportingCDRAnalysisandReportin.SystemUser/ExtensiionI2.10查找通話記錄CDRWeb登錄 HYPERLINK https:/cucmip:8443/car https:/cucmip:8443/car1.根據(jù)分機號碼查找呼叫記錄iBGBSBWapByGaieforCallTerminationByCallPrecedMaJiciousGalls2.查找長途電話撥打信息，F(xiàn)AC/CMCAuthorizationLevelSystemiRepor