表現(xiàn)評估表 主管級

1、PRIVATE AND CONFIDENTIAL 保密LOGOPERFORMANCE APPRAISAL表現(xiàn)評估表For Supervisory Positions主管級Ref: PT009Name姓名：Position 職位：Date of Appraisal 日期：Date Joined入職日期：Period Covered 評估期：Appraiser 評估人：口 3rd month口 Semi-annual 口 Annual（試用期的 半年度評估年度評估Purpose of this Appraisal 口 1st month 口 2ed month評估目的（試用期的（試用期的第1個月）

2、 第2個月） 第3個月）PERFORMANCE RATING SCALE 表現(xiàn)評分范圍-Outstanding 杰出-Exceeds Requirements 超出要求-Meets Requirements 符合要求-Needs Improvement 需要提高-Does Not Meet Requirements 不符合要求Note： See CONDITIONS FOR THE FIVE RATING SCALE to define and justify employees rating per dimension.注：見后頁的評估要點描述以便確定和判斷員工每個方面的評估分數(shù)SELF A

3、SSESSMENT / 自我評估1. List significant tasks that you accomplished and rate according to performance.列出你在職期間的主要貢獻或職責，并自我評估SIGNIFICANT ACCOMPLISHMENTS 主要貢獻/職責PERFORMANCE RATING 得分2. How would you rate your overall performance during the period in review?你是如何評價自己的這段期間總體表現(xiàn)的？Outstanding 杰出Exceeds Requireme

4、nts 超出要求Needs Improvement 需要提高Does Not Meet Requirements 不符合要求Meets Requirements 符合要求3. What on-the-job problems and difficulties have you encountered during this rating period? What were the consequences of these problems to the performance of your job?你認為你在工作中遇到的最大的困難和問題是什么？這些對你的工作表現(xiàn)有什么影響？On-the j

5、ob difficulties encountered 工作中遇到的困難Outcome/Result導致的結(jié)果EVALUATION OF KEY PERFORMANCE FACTORS 評估要點描述Check the appropriate box that best describes the performance of the employee.細閱如下內(nèi)容并找選出最符合該員工表現(xiàn)的一項Page 1 of 5PERFORMANCE APPRAISAL 表現(xiàn)評估FACTORS評估要點OUTSTANDING杰出EXCEEDS REQUIREMENTS超出要求MEETS REQUIREMENT

6、S符合要求NEEDS IMPROVEMENT需要提高DOES NOT MEET REQUIREMENTS不符合要求1. PLANNING AND ORGANIZATION ABILITY計劃和組織能力, Habitually able to anticipate, maintains very high efficiency and effectiveness level in the department.總是能夠參與和保持部 門很高的效率和效益。Meets efficiency and effectiveness level in the department.能夠滿足部門高效率和 效益的

7、要求。Meets efficiency and effectiveness level 基本達到效率和效益的 要求曰 Efficiency and effectiveness sometimes fall short of job demands.有效率和效益，但有時 候達不到工作需求 T i 甲 t Totally inefficient and ineffective.完全沒有效率和效益COMMENTS 評語：2. DELEGATION授權Has a high trust in staff capability; always delegates as much as possible w

8、ith good follow-up .非常信任員工 的能力；總是盡可能多 的授權給員工，并跟蹤Delegates most work that can be handled by subordinates .將大多數(shù) 可以完成的工作授權給 下級口Delegates sufficiently. 較充分的授權 n . Occasionally prefers to do work which can be delegated to subordinates.偶爾做一些本來可以授 權給下級的工作口一Has low trust in staff, handles all details himsel

9、f/herself.對員工有很低的信任 度，個人處理所有的細 節(jié)COMMENTS 評語：3. ROLE MODELLING模范作用Excellent selfdiscipline; gains respect from all and inspires good teamwork. 非常優(yōu)秀的自我約束； 尊重所有人，并善于激 勵團隊成員一 Sets good examples for staff and peers.為員工樹立好的榜樣 5，Meets standards required for the function.達到要求的標準Occasionally fails to meet st

10、andards required for the function.偶爾達不到要求的標準口Sets bad examples. 樹立壞的榜樣COMMENTS 評語：4. ADHERENCE TO COMPANY POLICIES, RULES & REGULATIONS 加強和遵守公館的規(guī) 章制度口Outstanding support and compliance for company policies, rules and regulations and code of ethics 非常支持并能執(zhí)行公館 的規(guī)章制度,Exceeds requirement on policies, ru

11、les and regulations and code of ethics. 超出公館規(guī)章制度的要 求Meets requirements on company policies, rules and regulations and code of ethics.能夠達到公館的規(guī)章制 度的要求口5Needs guidance to obey company policies, rules and regulations and code of ethics.需要人管理才可以遵守 公館的規(guī)章制度口Despite guidance rendered, shows little attempt t

12、o obey hotel policies, rules & regulations & code of ethics. 不管如何引導，顯示很 少的努力去服從公館的 規(guī)章制度COMMENTS 評語：5. JUDGEMENT/ DECISION MAKING判斷力/決策能力l Exceptionally good decisions based on thorough analysis of problems; able to handle new situations and challenges.能夠徹底的分析問題并 能做出非常好的決定； 能夠處理新的情形和挑 戰(zhàn) nHUses good c

13、ommon sense and sound reasoning; usually makes good decisions.有好的判斷力并聽起來 合理；通常能夠做出好 的決定Judgment usually good in routine situations; needs direction in a new situations.在日常情況下有好的判 斷力；但在新的環(huán)境下 需要指導Judgment sometimes not based on facts and sound reasoning.有時不根據(jù)事實判斷且 聽起來合理 c .Consistently poor judgement;

14、 jumps into conclusions without sufficient knowledge; confused by new situations.一直保持差的判斷力； 沒有充分的了解便做出 決定；被新環(huán)境所混淆COMMENTS 評語：6. CONTROL控制力Consistently meets targets set even under unfavorable climate; able to maximize utilization of resources.即使在不愉快的條件下 也一直能夠達到目標要 求；能夠最大化的利用 資源 fllAlways meets set t

15、argets and has good control over utilization of resources.總是能夠達到目標要求 并在資源的利用上有好 的控制口八“， Generally meets targets set and have control over utilization of resources.通常能夠 滿足目標要求并能控制 資源的利用 h 仆 K - Has difficulty in meeting some targets. 在一些目標上有困難Always unable to meet targets set.總是不能夠達到目標要 求COMMENTS 評語：

16、7. PERSONALITY AND RELATIONS WITH OTHERS.性格及和他人關系 Aln Always works in harmony with others;excellent team player.總是和同事和睦的工 作；優(yōu)秀的團隊合作者HFriendly and helpful; works well with others.友好的，有幫助的；和 同事合作愉快 u.Most relationships are generally harmonious under normal circumstances.在正常 的情況下和大多數(shù)的同 事合作愉快 n.ff. Ittk

17、Difficult to work with at times; sometimes antagonize others.有時很難合作；有時因 為憤怒和人起爭執(zhí)Quarrelsome and causes friction, very difficult to work with. 容易和人爭執(zhí)而引起摩 擦，和其合作非常困難COMMENTS 評語：8. CUSTOMER SERVICE ORIENTATION對客的服務意識口Goes beyond call of duty to be courteous, helpful and accommodating. Pleasant disposit

18、ion.超出禮貌的、要幫助的 和隨和的要求。有令人 愉快的性格 fllAlways courteous and helpful even when under pressure.總是有禮貌和有幫助 的，即使是在壓力之下Generally courteous and helpful except when under pressure.通常是有禮貌并有幫助 的，除非在壓力之下 n . Occasionally discourteous and unhelpful.偶爾有不恭敬和拒絕的 行為-Discourteous and unhelpful. Lacks tact and diplomacy

19、resulting in varied complaints. 沒有禮貌，沒有幫助 性。缺乏機敏和交際能 力以導致各種投宿COMMENTS 評語：9. TECHNICALSKILLS專業(yè)技術頃 HH.hSkills exceeded job requirement; always willing to try out new ideas.要超出工作需求的專業(yè) 知識；總是樂意嘗試新 的主意 Skillful in all aspects of the job.熟知工作各方面的專業(yè) 知識 Qk. h . Skills basically match almost all job requireme

20、nts.差不多熟知工作要求的 基本知識Insufficient skills in some aspects. 在一些方面不夠熟練Insufficient skills in all aspects.在各方面都不太熟練COMMENTS 評語：10. TRAINING ANDDEVELOPMENT培訓和發(fā)展口Active member of the Training Council. Personally involved in the development of every potential staff. Ensures OJT is carried out in needed areas

21、. 在 培訓小組中很活躍。個 人參與每個有潛力員工 的發(fā)展。確保在所需方 面做好目標培訓 T Trains and act as mentor to own staff; consistently looking after development of department.培訓并是員 工的良師。不斷的照顧 部門的發(fā)展 Qff. t th ,h Sufficient on-the-jobtraining is conducted within the department without being asked.在沒有被要求的情況下 給員工做足夠的在職培 訓Occasionally cond

22、ucts training. Does not plan ahead nor consistently develop employees with potential.偶爾舉辦一些 培訓，但沒有提前計 戈U，也沒有發(fā)展有潛力 的員工 c-Does not have training skills. Has no interest in training and staff development. Conducts training only when requested. 沒有任何培訓的技巧。 在培訓和員工的發(fā)展方 面沒有任何興趣。只有 在要求時才給員工培訓COMMENTS:STRENGT

23、HS AND DEVELOPMENT 長處和發(fā)展1. STRENGTHS 長處Indicate what favorable qualities or attitude does the employee have that can help him excel in the performance of his job.指出員工對他個人發(fā)展有幫助的長處和態(tài)度COMMENTS 評估SUPERVISORS COMMENTS ON EMPLOYEES OVERALL PERFORMANCE上級主管對員工整體表現(xiàn)的評估Please provide additional sheets if neces

24、sary.如果需要請加紙EMPLOYEE COMMENTS員工自我評估Please provide additional sheets if necessary.如果需要請加紙PERFORMANCE APPRAISAL SUMMARY 表現(xiàn)評估總結(jié)口 Meets Requirements 符合要求曰 Needs Improvement 需要提高口 Does Not Meet Requirements不符合要求Select the overall performance rating that best describes the employees performance for this appraisal period. 選擇最符合該員工的評估 口 Outstanding 杰出曰 Exceeds Requirements 超出要求SIGNATURES 簽名I have reviewed my performance appraisal and have discussed it with my supervisor. 我巳理解并和主管討論過以上評估內(nèi)容Employees Signature 員工簽名Date 日期Supervisors Signature 主管簽名Date 日期POTENTIAL IDENTIFICATION 潛力識別（To be comp