新編劍橋商務(wù)英語unit-1課件

SuccesswithBEC新編劍橋商務(wù)英語（中級(jí)）教學(xué)大綱課程編號(hào)CourseNumber:課程名稱CourseName:商務(wù)英語課程教材Textbook:《新編劍橋商務(wù)英語》（第三版）經(jīng)濟(jì)科學(xué)出版社學(xué)時(shí)學(xué)分StudyingHour&Credit:64/4新編劍橋商務(wù)英語（中級(jí)）教學(xué)大綱一、課程描述CourseDescription：

《商務(wù)英語》是為MBA學(xué)員開設(shè)的一門英語必修課程，旨在把國際商務(wù)活動(dòng)和系統(tǒng)的英語語言知識(shí)以及技能培養(yǎng)密切結(jié)合在一起，培養(yǎng)適應(yīng)經(jīng)濟(jì)全球化的高級(jí)工商管理人才。本課程的設(shè)置是為了讓學(xué)員通過學(xué)習(xí)商務(wù)英語能夠適應(yīng)并勝任與外貿(mào)、合資及外資相關(guān)的工作,從而提高他們的英語聽、說、讀、寫、譯的實(shí)際運(yùn)用能力與跨文化交際能力。新編劍橋商務(wù)英語（初級(jí)）教學(xué)大綱三、教學(xué)安排CourseArrangements:

本學(xué)期計(jì)劃學(xué)習(xí)8個(gè)單元，每個(gè)單元包括2個(gè)部分，共64個(gè)學(xué)時(shí)。四、教學(xué)方法與手段TeachingMethod:

采用多媒體教學(xué)，課堂講授。新編劍橋商務(wù)英語（中級(jí)）教學(xué)大綱五、教學(xué)要求Requirements:1.出勤20%2.平時(shí)作業(yè)與隨堂測(cè)試40%3.期末考試40%4.考試形式閉卷考試注：缺課1/3以上者不得參加期末考試。新編劍橋商務(wù)英語（中級(jí)）教學(xué)大綱六、教材與參考書Textbook&Reference:教學(xué)用書TEXTBOOK:《新編劍橋商務(wù)英語》（中級(jí)）學(xué)生用書（第三版）經(jīng)濟(jì)科學(xué)出版社2008.10參考書目REFERENCE:《新編劍橋商務(wù)英語》（中級(jí)）教師用書（第三版）經(jīng)濟(jì)科學(xué)出版社2009.1《新編劍橋商務(wù)英語》（中級(jí)）同步輔導(dǎo)（第三版）經(jīng)濟(jì)科學(xué)出版社2009.6《新編劍橋商務(wù)英語》（中級(jí)）練習(xí)冊(cè)（第三版）經(jīng)濟(jì)科學(xué)出版社2009.2新編劍橋商務(wù)英語（中級(jí)）教學(xué)大綱七、推薦瀏覽網(wǎng)站W(wǎng)ebsites:1.商務(wù)英語學(xué)習(xí)相關(guān)網(wǎng)站商業(yè)周刊/金融時(shí)報(bào)

財(cái)富/哈佛商業(yè)評(píng)論福布斯企業(yè)家

Wayofcontact:Mobilephone-mail:45878550@VocabularyListeningSpeakingDifferentwaysofworkingAmini-presentation1.1WaysofworkingReadingHowtojob-shareWorkingfromhome1.1Waysofworking1.freelance2.teleworking3.job-sharing4.shift-work5.part-time6.temping7.consultancy8.flexitime9.hot-deskingfreelancerteleworker在家中上班自由職業(yè)job-sharershift-workerpart-timertempconsultantflexitimerhot-desker一工分做制輪班制（兩班制；三班制）兼職臨時(shí)工作咨詢工作；顧問彈性工作時(shí)間制辦公桌輪用

2.Matchthesewaysofworking1-8todefinitionsA-I.Doyouworkinanyoftheseways?0freelance1teleworking2job-sharing3shift-work4part-time5temping6consultancy7flexitime8hot-deskingAYouworkduringdifferentpartsoftheday(eg.nights).BYousellyourworkorservicestoanumberofdifferentcompanies.CYouworkfordifferentcompaniesforashorttimewithoutapermanentcontract.DYouworkanumberofhoursperweekormonthbutyoudecidewhenyoustartorfinish.EYoudon’thaveapermanentplaceorofficetoworkat,butyoufindaplacetoworkwhenyouarrive.FYouworkforacompanyfromhomeviaemail,phoneortheInternet.GYouonlyworkforsomeoftheweek(notfull-time).HYoudoyourjobforpartoftheweekandanotherpersondoesitfortheotherpart.IYouaren’temployedbyacompany,butarepaidtogivespecialistadvice.Let’stalkMoreadvantagesanddisadvantagesofdifferentwaysofworking.Tips:Whatshouldyoutakeintoconsideration?freetime;Work&lifebalance;pay;yourcareer;job-security;job-organizationPossibleadvantagesPossibledisadvantagesfreelanceteleworkingjob-sharingshift-workpart-timetempingconsultancyflexitimehot-deskingyouchoosethejobnojobsecurityorganizeyourworktimeyouneedtobeself-organizedmorefree-timeneedtocoordinatewiththeotherpersonmayhavedaysfreetiringmorefreetimelessmoneylotsofvarietyhardtobuildyoucareerwell-paidnojob-securitywork-lifebalancenotroutinesavesthecompanymoneybadtotheemployees3.Workinpairs.Thinkofsomeadvantagesordisadvantagesforeachwayofworkinginexercise2.4.Readaboutjob-sharing.Writetheseheadingsintoeachparagraph.GetorganizedSetyourlimitsPutpentopaperTwobecomeoneOpenyourmindPlanfordisasterFindtheperfectpartnerDon’tfeelguiltyHowtojob-shareWouldn’titbeniceiftheworkingweekfinishedonWednesday?Withajob-shareitcan.Here’stheessentialguidetomakingitwork.(0)Findtheperfectpartner.

Findsomeoneyoulike.‘Bepreparedtocommunicateandsharecreditandblame,’saysCarolSavage,themanagingdirectorofFlexecutive,aflexibleworkingconsultancy.(1)____________________Bossesshouldconsiderrequestsforflexibleworkingfromemployeeswithchildrenundersix.Soembracethebenefits:‘Twiceasmuchexperience,skills,brainpowerandenergy,’Savagesays.(2)____________________Alwaysdiscusstheworst-casescenarios.WhenMargaretMills,ateacher,lostherjob-sharepartnerbecauseofafamilyillness,areturntofull-timeworkseemedinevitable.‘Wehadbeenover-optimistic.Ididmanagetofindsomeoneelsewhofittedinwithme,butIwasverylucky.ReadingOpenyourmindPlanfordisasterputpentopaper:towritesthcreditn.1信用；creditcard

2稱贊；榮譽(yù)；～forsth e.g.－Ican’ttakeallthecredit;itwasateamwork.

－ShewasgiventhecreditforwhatIhaddone.

－Atleastgivehimcreditfortrying.flexibleadj.beabletochangeaccordingtodifferentsituations

靈活的；可變通的；能隨機(jī)應(yīng)變的；

e.g.－Ourplansarequiteflexible. flexibilityn.靈活性Reading:scenarion.situation情形；情況inevitableadj.thatcannotbeavoided;不可避免的；必然的 e.g.－Whataretwothingsinevitable,accordingtowesterners?handover:transfersthtosbelse;移交

hand(sth)over(tosb)

e.g.－Iamretiringandhandingmyjobovertomy successor.delegaten.代表

v.將（工作，權(quán)力等）委托給下級(jí)

e.g.－Abossmustknowhowtodelegate(work).Listening:have/take~off off:awayfromworkorduty不工作；不上班

e.g. －She’sofftoday. －IthinkI’lltaketheafternoonoff.

－DuringtheNationalDaythisyear,wehadeightdaysoff.client&customer

commute:travelbybusortrainbetweenone’shomeandone’s placeofwork通勤

e.g.－Howmuchtimedoyouspendcommutingonthe buseveryday？Listening1.YouwillhearawomancalledMichelatalkingaboutworkingfromhome.

1)Whatdoesshesayisimportantwhenworkingfromhome?2)Whatdoesshethinkaresomeoftheadvantagesanddisadvantagesofthiswayofworking?Haveatimetableandsticktoit.Advantages:-youspendmoretimewiththechildren-moreflexibility-thecompanysavesmoneyonofficespacenocommutingDisadvantages:sometimesyouworkintheeveningyoumisspeopleandofficenewsListeningscriptI=InterviewerM=MichelaI:OK,Michela.Youworkfromhomenow.Canyoutellmeaboutatypicalday?M:Sure,IalwaysgetuparoundsevenandthefirstthingIdoisgetthekidsreadyforschool.ItakethemateightthirtyandthenIalwaysstartworkathome.I:Doyoueverhaveadaywhereyoudecidetohavethemorningoffandstartworklater?M:No,youcan’tdothat.It’simportantwithhome-workingtohaveatimetableandsticktoit.IfyouendupwatchingTVordoingthecleaningthenitisn’tforyou.SoIhavelunchattwelveandfinishworkattwothirtytogetthechildren.I:Wasthatwhyyougaveupyouofficejob?M:Yes,Iwantedtospendmoretimewiththechildren.Itgivesmemoreflexibility.SometimesIneedtoworkintheeveningbutusuallyitisn’taproblem.I:Sohowlonghaveyoubeendoingthiskindofwork?M:Foraboutfiveyears.I’vebeenwiththesamecompanysinceIleftschool,butwiththeInternetandtechnologyit’seasynowtobeathome.I:Soyouremployerdoesn’tmind.M:No.ItmeansthecompanysavesmoneyonofficespaceandaslongasIgettheworkdone,they’rehappy.SometimesIstillgointoworktomeetclientsandsoon.Forexample,I’mgoinginnearlyeverydaythisweekbecausewehavevisitorsfromanothercompanyandIcan’treallyinvitethemovertomyhouse.Besides,it’snicetogoineverysooften.Iliketoseepeopleandcatchuponthegossipandthenewswithmycolleagues.Imissthatsideofgoingintoworkeveryday.I:Isthereanythingelseyoumiss?M:Ermm.No,notreally.AndI’lltellyouwhatIreallydon’tmissandthat’shavingtospendtwohourscommutingonthebusandtraineveryday…1.2MakingcontactsDevelopingaconversationVocabularyReadingListeningSpeakingLife’sallaboutmakingconnectionsStartingaconversationJobresponsibilitiesWritingBusinesscorrespondenceReadingfairn.展會(huì)

ChinaImportandExportCommoditiesFair CantonFair

senior/junior ajuniorclerkinanoffice辦公室普通職員

maximize/minimize e.g.－Wemustmaximizeprofits. －We'vetakenstepstominimizethelosses.

maximum/minimumthough1

conj.=although

2

adv.inspiteofthis;however但是；不過

e.g.－Shepromisedtocallme.Iheardnothing,though.potential1adj.可能的,潛在的

e.g.－potentialcustomers/investors

2n.潛力,潛能

e.g.－Shehasactingpotential,butsheneedstraining.priorityn.優(yōu)先權(quán)；優(yōu)先順序 e.g.－Chinagives(top)prioritytothepolicyofreformand openingup.PriceWaterhouseCoopers普華永道會(huì)計(jì)師事務(wù)所，英文縮寫PWC,國際四大會(huì)計(jì)師事務(wù)所之一。“國際四大會(huì)計(jì)師事務(wù)所”是指：普華永道(PWC)、畢馬威(KPMG)、德勤(DTT)（DeloitteToucheTohmatsu）和安永(EY)（Ernst&Young)。TheCityGirl’sNetwork(CGN),年輕職業(yè)女性網(wǎng)絡(luò)，是倫敦一家專門為剛走上職場(chǎng)的年輕職業(yè)女性提供人脈資源的公司。

ABNAMRO荷蘭銀行，成立于1824年，總部位于荷蘭首都阿姆斯特丹，是當(dāng)今全球最大的跨國銀行之一。ReadingLife’sallaboutmakingconnectionsReadthearticlebelowaboutsomenewnetworkinggroupsspecificallyforbusinesswomen.ChoosethebestwordA,BorCtofillthegaps1-10.1.A.attendingB.goingC.meeting2.A.ideasB.sugarC.money3.A.departmentB.companyC.group4.A.workB.chargeC.responsible5.A.toB.inC.aboutToyou,networkingmightmean(1)____aconferenceortradefaireventtomeetnewclientsorpartners.Oritcouldbethecoffeebreakatworkwhereyoushare(2)_____withcolleaguesinotherdepartments.Butnowadaysnetworkinghasbecomeaneventinitself.Forexample,PricewaterhouseCoopersofferitsfemalestaffaformalnetworking(3)_____calledPwCwomen.With900members,itorganizeseventsrangingfrominformaldrinkseveningstocoachingevents.TinaHallet,whois(4)_______forthegroup,saysthatshegotinvolved(5)________networking6.A.runB.controlC.produce7.A.speakB.knowC.be8.A.doB.seeC.make9.A.socializingB.workC.extra10.A.talkB.withC.successBecause‘I’dgottoareasonablyseniorlevelandIwantedtohelpotherpeopletomaximizetheirpotential.’Youdon’thavetobeseniorto(6)_____anetworkthough.VickyWoodandSallyHopkinshadtheideafortheCityGirlsNetworkwhentheyfirstmovedintoLondon’scorporateworldandwonderedhowtogetto(7)______otherwomen.‘Wecouldn’tfindanythingforpeoplewithnoexperience.Sowethoughtwe’dstartourown.’Fromtwelvefriendsmeetingregularly,itrapidlygrewto250membersfrommanydifferentorganizations.It’sagreatwayto(8)_____usefulcontactsandbringinpotentialbusiness.FionaClutterbuckisco-chairofanetworkforthebankABNAMRO.‘Womentendtothinkofnetworkingas(9)_______andgiveitlowpriority.’butgiventhechance,womenwillnetwork–asthebank’slast‘speednetworking’eventdemonstrated.‘Withover100womenandmen,itwasagreat(10)_____.Itisamazinghowmanypeopleyougettomeetfromdifferentpartsoftheorganization.’ListeningStartingaconversationListentofourpeoplestartingconversations.Ineachconversationdecidewherethespeakersaremakingcontact.Conversation1:__________A.AtaconferenceConversation2:__________B.OverdinnerConversation3:__________C.Insomeone’sofficeConversation4:__________D.OnatrainingcourseCADBMatchtheexpressionsonthelefttotheresponsesontheright.0.I’dliketointroduceyoutoMark.1.Nicetomeetyouatlast.2.Doyoutwoknoweachotheralready?3.Wouldyoulikeacoffee?4.Sohaveyouenjoyedthismorning?5.Isthisyourfirsttimeatoneoftheseevents?6.MayIjoinyou?7.You’reacolleagueofMartinObach,aren’tyou?8.Howdoyouknowhim?9.Howmanychildrendoyouhave?10.HaveyoualwayslivedinLille?11.IknowyourcompanyislookingforapartneronthisThaiproject.A.Yes,itis.Andyou?B.Hello,Marek.Howdoyoudo?C.Thanks.D.Pleasedtomeetyoutoo.E.Sure.F.Two.Twins.G.Yes,mostofmylife.H.Yes.Isthatsomethingyoumightbeinterestedin…?I.Well,we’vespokenonthephoneafewtimes.J.Yes,itwasveryinteresting.K.That’sright.HeworksinourBarcelonaoffice.L.WewerebothatElcotiltogether.WritingBusinesscorrespondence備忘錄（memo)，電子郵件（email），普通信件（letter）和便條（post-itnote）備忘錄：是商務(wù)信函中的一種，主要用于公司內(nèi)部對(duì)公司的職員、部門通報(bào)信息，如會(huì)議安排、情況報(bào)告、問題處理等。在英語中稱之為interofficememorandum，其復(fù)數(shù)為memoranda，簡(jiǎn)稱memo。除了可以采用書面形式之外，備忘錄也可以通過email發(fā)出。英文備忘錄的一般格式如下：Body即內(nèi)容是備忘錄的主要部分，寫作應(yīng)該力求簡(jiǎn)明、確切。首先應(yīng)直入主題，列出最重要的信息，然后可以具體說明事由、情況，提出意見和建議等，最后可以根據(jù)具體情況或重申主題或表示意愿或感謝。需要指出的是，備忘錄得末尾不需要簽名。To:From:Date:Subject:Body1.ReadthecorrespondenceonEvelyn’sdeskandanswerthesequestions.1)Isitallrelatedtoherwork?2)Whichisformal?Whatisitaboutthecontentandlanguagewhichtellsyouthis?3)Whichis‘internalcommunication’?Didanyoneelsereceiveit?4)Howisthememodifferenttotheletterandtheemail?Thinkaboutthefollowing:-thelayout-thebeginningandtheend-theparagraphs5)Findabbreviationswhichmeanthefollowing?-telephonenumber-assoonaspossible-at-Subject(or)WithreferencetoAnswerTo:AllStaffFrom:RayBonnerDate:24thJuneSubject:TrialofflexitimesystemFurthertoourpreviousmeeting,wearepleasedtobeabletoconfirmthatthenewflexitimesystemwillcomeintooperationasfrom1stAugust.Thesystemappliestoalladministrativeandofficestaff.MayIremindyouthatanyproductionstaffonthecurrentshiftsystemremainunaffectedbythesechanges.From:evelyn@Hi,RonaHowareyou?Igotanotetosayyoucalled.Greatnewsthatyoupassedyourfinalexam!I’msorrythatIdidn’tgetbacktoyoubutit’sbeencrazyhere.Thenetworkwasdownforthreedayssoallourcustomerswerereceivingthewrongorders!Anyway,howaboutmeetingforlunchthisweek?Ifyoucan’tmakeit,don’tforgetthepartythisweekend.Doyouwantmetopickyouupat8?Seeyousoon,EveDearMr.Hynes:RE:Replacementofitem00-A104Withregardtoyourletterdated12thJune,Iamwritingtoconfirmthatwecanofferyouareplacementitemandthiswillbesentouttoday.Iwouldliketoapologizeforthedelaywiththis.Unfortunately,thiswasduetorecentchangestoournetwork.OnbehalfofLarBonnerIwouldliketothankyouforyourcustom.Welookforwardtoworkingwithyouagaininthefuture.YourssincerelyEvelynBoerCustomerServicesTel:0207865849Eve-canyoucallsomeonecalledRonabackasap?Shepassed.BACKAnswers:Theemailandpost-itnotearenotrelatedtoherwork.Thememoandtheletterareformalbecausetheyaregivinginformationandreplyingtoacustomerwithacomplaint.Thelanguageusesquitelongandfixedexpressions.Thememois‘internationalcommunication’becauseitwassentwithinthecompany.Everyoneinthecompanyreceivedacopyofit.ThememousestheTo/From/Date/Subjectheadings.Itdoesn’trequireanopeningsalutationline(Dear…)orclosingsalutation(Best…Yours…).Memosoftenhaveonlyoneparagraph.Tel./asap/@/RE2.Completethistableofphrasesforwritingemails,letters,notesandmemoswiththeunderlinedwordsinEvelyn’scorrespondence.OpeningsalutationGivereasonforwritingRefertopreviouscontactMakeasuggestionApologizeGivegoodnewsGivebadnewsRequestOfferhelpRemindRefertofuturecontactClosingsalutationMoreformalDear…(1)__________________(2)__________________(3)__________________Iwouldliketosuggestthat…(5)__________________Weapologizeforanyinconveniencecausedby…Wearedelightedto…(7)__________________(8)__________________Weregrettotellyouthat…Iwouldbegratefulifyoucould…Ifyouhaveanyfurtherqueries/problems,pleasedonothesitatetocontactme…(11)__________________(13)__________________Ilookforwardtomeetingyouagainsoon.Yoursfaithfully(whentheletterbeginsDearSir/Madam)(15)_____________(whentheletterbeginsDearMr./Ms./Mrs.)LessformalHi…Justaquicknotetosay…Thanksforyouremail…Itwasgoodtoseeyoulastweek…(4)______________Whatabout…I’mafraidthat…(6)_______________Greatnews!Thebadnewsis…(9)___________(10)___________(12)_____________(14)______________

Bestregards/wishesAllthebestprevious1.Iamwritingto…2/3.Furthertoourpreviousmeeting/Withregardtoyourletterdated…4.howabout5.Iwouldliketoapologizefor6.I’msorrythat…7.wearepleasedto8.Unfortunately9.Canyou10.Doyouwantmeto11.MayIremindyou…12.Don’tforget13.welookforwardtoworkingwithyou…14.Seeyousoon15.YourssincerelyReferenceanswerConverttheseshortmessagesfromaninformaltoaformalstyle.Pleasedon’tforgettocallKate.She’swantsyouranswer.Jutaquicknotetosaythatwehavegotyourorderanditwillbewithyousoon.Iamsorryforthemistakewiththeinvoice.Hereisthecorrectone.Wemetearlierintheweek.I’mnowsendingyoutheinformationyouaskedfor.Reference:1.MayIremindyoutocontactKate.Shewouldliketoknowyouranswer.2.Iamwritingtoinformyouthatwehavereceivedyourorderanditshouldarriveshortly.3.Iapologizeforsendinganincorrectinvoice.Iamnowattachingthecorrectversion.4.Furthertoourmeetinglastweek,pleasefindattachedtheinformationyourequested.Converttheseshortmessagesfromanformaltoaninformalstyle.IamafraidIwillbeunabletoattendthemeetingthisafternoon.Iwouldbegratefulifyoucouldtellmetheresults.Iwouldliketosuggestthatwemeetattherestaurant.Unfortunately,Iwillonlyhaveanhour.ItwasapleasuretoseeyoulastweekandIamlookingforwardtoournextmeeting.Reference:I’msorrybutIcan’