持續(xù)改進(jìn)程序中英文版

LOGOQUALITYSYSTEMPROCEDURE質(zhì)量體系程序Number文件編號(hào)：PD-M4-01Department部門：QA質(zhì)量部Subject文件名稱：ContinualImprovementProcedure持續(xù)改進(jìn)程序Revision版本：1.0EffectiveDate生效日期：2012-01-01Page1of4批準(zhǔn)：審核：作成：Change變更］History，己錄Revision版本EffectiveDate生效日期Originator編寫人ReasonsforChange修改原因1.0PURPOSE目的Thisdocumentdefinestheopportunityandprocessforcontinualimprovementtoimprovetheeffectivenessandefficiencyofproducts,serviceandprocess,continuallymeetcustomerrequirements.定義開展持續(xù)改進(jìn)活動(dòng)的時(shí)機(jī)和流程，提高產(chǎn)品、服務(wù)和過程的有效性，不斷滿足客戶的要求。2.0SCOPE范圍ApplytotheContinuousImprovementforqualityandenvironmentalactivitiesandoperation.適用于對(duì)質(zhì)量和環(huán)境的相關(guān)管理活動(dòng)與運(yùn)作的持續(xù)改進(jìn)控制。3.0DEFINITIONS定義ContinualImprovement:recurringactivitytoincreasetheabilitytofulfillrequirements.持續(xù)改進(jìn)：增強(qiáng)滿足要求的能力的循環(huán)活動(dòng)。4.0REFERENCEDOCUMENTS參考文件ISO/TS16949Clause8.5Improvement改進(jìn)GEARmanagement合理化建議實(shí)施規(guī)范5.0RECORDS記錄FN-QA-047ProgramofImprovementProject改進(jìn)項(xiàng)目管理方案6.0RESPONSIBILITY職責(zé)Themanagementteamdefinestheimprovingprogram.管理層確定持續(xù)改進(jìn)項(xiàng)目。Theprojectteamlaunchesandimplementimprovingprogram.持續(xù)改進(jìn)小組負(fù)責(zé)改進(jìn)項(xiàng)目的開展和實(shí)施。LOGOQUALITYSYSTEMPROCEDURE質(zhì)量體系程序Number文件編號(hào)：PD-M4-01Department部門：QA質(zhì)量部Subject文件名稱：ContinualImprovementProcedure持續(xù)改進(jìn)程序Revision版本：1.0EffectiveDate生效日期：2012-01-01Page2of47.0PROCESS流程IdentifythecontinualimprovementrequirementsforQMSandEMSthroughthebelowsource,butnotbelimitedto:通過下列資訊分析和運(yùn)用，識(shí)別持續(xù)改善質(zhì)量和環(huán)境管理系統(tǒng)的要求，確定持續(xù)改進(jìn)項(xiàng)目來源：InaccordancewithQualityandenvironmentalpolicyandobjects.根據(jù)公司質(zhì)量和環(huán)境方針、發(fā)展目標(biāo)確定的改進(jìn)項(xiàng)目；Determinetheimproveprojectsinyearlybusinessplan.公司年度計(jì)劃確定的改進(jìn)項(xiàng)目；IdentifythecontinualimprovementrequirementsforQMSandEMSfromauditresult.內(nèi)、外部審核結(jié)果確定的質(zhì)量和環(huán)境管理體系有效性的持續(xù)改進(jìn)要求；Identifythecontinualimprovementrequirementsfromanalysisofdata.數(shù)據(jù)資訊的分析結(jié)果確定的質(zhì)量管理體系有效性的持續(xù)改進(jìn)要求ThroughQMSandEMSmanagementreviewtoidentifytheimprovementprojectsandarea.通過質(zhì)量和環(huán)境管理體系的管理評(píng)審提供的持續(xù)改進(jìn)項(xiàng)目，或識(shí)別的改善區(qū)域；Suggestionsfromemployees.MMKestablishthe<GEARmanagement>doctoregulatethesuggestion.員工的合理化建議。公司建立《合理化建議實(shí)施規(guī)范》文件規(guī)范建議的管理過程。Customerandinterestedparties’requirements.客戶或相關(guān)方的要求。Accordingtooperationstatus,relativedepartmentshouldidentifytheimproveprojectsinaccordancewith,butnotbelimitedto:依據(jù)公司實(shí)際的生產(chǎn)經(jīng)營(yíng)狀況，各部門根據(jù)以下方面（但不限于）確定持續(xù)改進(jìn)項(xiàng)目：Improveefficiencyandshortentheleadtime.提高生產(chǎn)效率，縮短交貨周期；Reducescrap,rework.減少報(bào)廢、返工、返修；Optimizeprocess.優(yōu)化工藝流程；Reduceinventory降低庫存；Reducelaborandmaterialconsumption.減少人力和材料浪費(fèi)；DecreaseNQC.降低不良質(zhì)量成本；Improvecustomersatisfaction.提高客戶滿意度；Reducepotentialdangerandimprovesafety.提高工作安全性，減少安全隱患；Decreaseenvironmentpollutionandimproveawareness.提高環(huán)保意識(shí)，減少環(huán)境污染。Reduceenergyconsumptionandemission.節(jié)約能源，降低排放。Implementcontinualimplement持續(xù)改進(jìn)實(shí)施過程Relativedepartmentsetupteamandmaketargetinaccordancewiththecompanyimprovementplan.根據(jù)確定的公司改進(jìn)項(xiàng)目，組織成立持續(xù)改進(jìn)小組，根據(jù)現(xiàn)狀確定改善目標(biāo)。Theprojectteamfindtherootcauseandmakeactionplantosolvetheproblemwithtools,suchas5-why,6sigma,controlchart,mistakeproofing,andetc.implement持續(xù)改進(jìn)小組分析根本原因，制定行動(dòng)計(jì)劃，可采用5-why、6西格瑪、控制圖、價(jià)值分析、動(dòng)作/人機(jī)分析、防錯(cuò)等工具。Theprojectteamimplementsactionaccordingtoactionplan,tracktheprogressandreporttomanagement.持續(xù)改進(jìn)小組應(yīng)按改進(jìn)計(jì)劃的要求實(shí)施改善措施，追蹤項(xiàng)目改進(jìn)狀況，定期匯報(bào)給管理層。LOGOQUALITYSYSTEMPROCEDURE質(zhì)量體系程序Number文件編號(hào)：PD-M4-01Department部門：QA質(zhì)量部Subject文件名稱：ContinualImprovementProcedure持續(xù)改進(jìn)程序Revision版本：1.0EffectiveDate生效日期：2012-01-01Page3of47.4ActionVerification改進(jìn)項(xiàng)目的效果驗(yàn)證和評(píng)估Theprojectteamshouldverifytheactionandcheckifthetargethasbeenaccomplished.Iftheactionisvalidatedandreachesthetarget,standardizetheactionandclosetheproject.改進(jìn)項(xiàng)目完成后，項(xiàng)目小組應(yīng)對(duì)其進(jìn)行效果驗(yàn)證，確認(rèn)是否達(dá)成設(shè)定的目標(biāo)。如果措施驗(yàn)證有效且達(dá)成目標(biāo)，改善措施標(biāo)準(zhǔn)化，總結(jié)經(jīng)驗(yàn)教訓(xùn)，關(guān)閉改善項(xiàng)目。Iftheprojectisfailed,theprojectleaderanalysisthecauseandreporttomanagement.Whennecessary,re-launchtheproject.經(jīng)驗(yàn)證無效的項(xiàng)目，由項(xiàng)目負(fù)責(zé)人分析原因，匯報(bào)管理層，必要時(shí)重新開展此項(xiàng)目。Ifcustomerhasspecialrequirements,pleasefollowcustomerrequirements.如客戶對(duì)持續(xù)改進(jìn)有特殊要求，可參照其相應(yīng)的規(guī)定和要求進(jìn)行。8.0FLOWCHART流程圖LOGOQUALITYSYSTEMPROCEDURE質(zhì)量體系程序Number文件編號(hào)：PD-M4-01Department部門：QA質(zhì)量部Subject文件名稱：C