商務(wù)交際英語(yǔ)1-國(guó)家開(kāi)放大學(xué)電大易考通考試題目答案

商務(wù)交際英語(yǔ)(1)Areceiverwillreactfavorablytoamessagethatcontainpositivenews.Favorablymeans .A.風(fēng)味B.急切C.好意地D.粗魯?shù)卣_答案：CNonverbalsymbolsoftenaccompanyverbalsymbols.NonverbalsymbolsmeanA.非動(dòng)詞符號(hào)B.動(dòng)詞符號(hào)C.非語(yǔ)言符號(hào)D.語(yǔ)言符號(hào)正確答案：CWhenyoureceiveamessageisaccurate,easytounderstand,youformapositiveimageofthereceiver.A.whereB.whenC.thereD.that正確答案：D4、Revampyourmessagebecauseitcontainssomeerrors.Revampmeanshere.A.重新找回B.派遣C.改進(jìn)D.退回正確答案：C5、Aclaimisamessagethatrequestsarefund,anexchange,oradiscountonmerchandiseorservices.Discountmeans.A.計(jì)算B.賒賬C.折扣D.柜臺(tái)正確答案：C6、Conditionsoutsidethereceiverandthesenderthatdetractfromthecommunicationprocessarecalledexternalbarriers.Examplesincludeenvironmentalfactorssuchaslighting,heat,humidity,comfort,andnoise.Theappearanceofawrittendocumentalsomaybeanexternalbarriertocommunication.Adocumentcancreateanexternalbarrierifitissmudged;containserrorsincontent,spelling,orgrammar;orisresentedinaninappropriateformat.Youmaybecomesodistractedwiththeappearanceofthedocumentthatyoufai1tocomprehenditscontents.Anotherexternalbarriertocommunicationwithanorganizationisaclosedorauthoritarianclimate.Inthatenvironment,decisionsandpoliciesoftenaremadeandimplementedbycommand.Consequently,workersmaystopofferingsuggestionsbecausetheybelievethatmakingsuggestionsisuseless.Conversely,inanopenclimateinwhichideasandinformationarewelcomed,communicationflowseasily.Workersbelievethatsupervisorsandmanagersarereceptivetoideas,whichfacilitatescommunication.Manymanagersinprogressiveorganizationsrealizetheimportanceofmaintainingopencommunication.Theyknowthatbeingsensitivetoemployees,attitudesandideasencouragescreativityandgrowth.(1)、Conditionsoutsidethereceiverandthesenderthatdetractfromthecommunicationprocessarecalledexternalbarriers.Examplesincludeenvironmentalfactorssuchaslighting,heat,humidity,comfort,andnoise.Theappearanceofawrittendocumentalsomaybeanexternalbarriertocommunication.Adocumentcancreateanexternalbarrierifitissmudged;containserrorsincontent,spelling,orgrammar;orisresentedinaninappropriateformat.Youmaybecomesodistractedwiththeappearanceofthedocumentthatyoufailtocomprehenditscontents.Anotherexternalbarriertocommunicationwithanorganizationisaclosedorauthoritarianclimate.Inthatenvironment,decisionsandpoliciesoftenaremadeandimplementedbycommand.Consequently,workersmaystopofferingsuggestionsbecausetheybelievethatmakingsuggestionsisuseless.Conversely,inanopenclimateinwhichideasandinformationarewelcomed,communicationflowseasily.Workersbelievethatsupervisorsandmanagersarereceptivetoideas,whichfacilitatescommunication.Manymanagersinprogressiveorganizationsrealizetheimportanceofmaintainingopencommunication.Theyknowthatbeingsensitivetoemployees*attitudesandideasencouragescreativityandgrowth.正確答案：(2)、1.Examplesofexternalbarriersincludeenvironmentalfactors.A.是B.否正確答案：A(3)、2?Asmudgeddocumentcancreateexternalbarriertocommunication.A.是B.否正確答案：A(4)、3.Theappearanceofawrittendocumentmaybeinternalbarriertocommunication.A.是B.否正確答案：B⑸、4.Inanopenclimate,decisionsandpoliciesoftenaremadeandimplementedbyorder.A.是B.否正確答案：B、5.Aclosedorauthoritarianclimatemaycreateexternalbarriertocommunicationwithinanorganization.A.是B.否正確答案；A7、Youmaywriteanemailtothankallthecommitteememberswho theresearchanddesignofthenewleavepolicy.A.contributedtoB.consistofC.congratulateD.communicate正確答案：AOksignhasdifferentmeaningsindifferentcultures.A.是B.否正確答案：A9、Ineffectivemessageswithneutral,positive,orroutinenews,themainideaappearsclearlyandconciselyinthefirstorsecondsentence.A.是B.否正確答案：A10Aformalreportoftencontainspreliminaryparts atitlepage,anexecutivesummary,andatableofcontents,aswellassupplementarypartssuchasabibliographyandanappendix.A.forexampleB.suchC.suchasD./正確答案：CReceivefeedbackmeansinChinese.A.拒絕反饋B.接收反饋C.書(shū)寫(xiě)反饋D.改寫(xiě)反饋正確答案：B12、In,alllinesbeginattheleftmargin.A.blockformatB.modifiedblockformatC.simplifiedblockformatD.simplifiedformat正確答案：Aistheoralversionofe-mai1andreplacesansweringmachine.A.TeleconferenceB.VideoconferenceC.PagerD.Voicemail正確答案：D14、Thepartsofanemai1containtoline,fromline,dateline,subjectline,body.Bodyheremeans.A.樹(shù)干B.枝干C.身體D.正文部分正確答案：D15、Theclosingparagraphcontainsimportantinformationorexplanationsaboutthemainideaofthemessage.A,是B.否正確答案：B16、Subordinatesmean inChinese.A.地鐵B.上級(jí)主管C.下屬D.同事正確答案：C17、Secondaryresearchinvolveslocatedatathatalreadyhasbeengatheredandreported.A.是B.否正確答案：B18、Acompany，sannualreporttostockholdersorareporttoagovernmentagencyisanexampleofaformalreport.A.是B.否正確答案：ASubjectlineisa/an descriptionofthemainideaofthemessage.A.detailedB.importantC.briefD.meaningless正確答案：CGlobalizationmeans inChinese.A.信息化B.科技化C.全球化D.交際化正確答案：C21、Developmentalparagraphcansupportthemainideabyprovidingand.A.openingremark,closingremarkB.topicsentence,openingremarkC.specificfacts,detailsD.endingandexamples正確答案：C22PersonalspacemeansinChinese.A.個(gè)人空間B.外太空C.虛擬空間D.剩余空間正確答案：A23、Analyticalreportspresentinformation,sotheyincludeverylittleanalysis.A.是B.否正確答案：B24、ThelessEnglishpeopleunderstand,themoretheyrely bodylanguage.A.toB.againstC.onD.from正確答案：C25、Ifthefactsyouneedarenotavailablyinbooks,magazines,orothersources,youmayneedtoconductprimaryresearch.A.是B.否正確答案：B26、OurislocatedinShanghai.A.headquartersB.headquarterC.quarterD.quake正確答案：A27、Thesymbolscontainedinamessagecanbe or .A.verbal,nonverbalB.oral,verbalC.written,nonverbalD.oral,electronic正確答案：A28、Internaldocumentsalsoare1toadvise,direct,orstatepolicy.Employeeswriteemailsandmemos2advisesupervisorsorcoworkers3particulartopicsorprocedures.Forexample,supposethe4ofyourdepartment5requestedyourinputonthechangesinthenewfamilyleavepolicy.After6investigation,yousendyoursupervisoramemowithrecommendedchanges.Supervisors7useemailand8todirect.Forexample,asasupervisor,youmightwrite9emai1todirectthehumanresourcesdepartmenttodrawuplegaland10guidelinesforthenewleavepolicy.A.commonlyB.anC.administrativeD.memosE.usedF.onG.toH.yourI.hasJ.supervisor正確答案：一begin-Emailiswriting,sent,andreceivedonacomputer.A.是B.否正確答案：B30Personalethicsderivefromtheperson，supbringing.Derivefrommeans.A.removingfromB.returningfromC.comingfromD.protectingfrom正確答案：C,emai1isbeingusedinsteadofletterstosendcertaintypesofroutinepositiveorneutralmessages.A.IncreasinglyB.IncreasingC.IncreaseD.Increased正確答案：A32、Whenamanagercommunicateshisorherrecommendationtocompanyofficers,thecommunicationisregardedas .A.lateralcommunicationB.downwardcommunicationC.informalcommunicationD.upwardcommunication正確答案：D33、Communicationamongpeers-peopleofthesamestatus islateralcommunication.Lateralcommunicationmeans.A.下行交際B.上行交際C.平行交際D.非正式交際正確答案：C34>Verbalsymbolsarewordsusedinspeakingandwriting.Verbalsymbolsmean.A.動(dòng)詞符號(hào)B.非動(dòng)詞符號(hào)C.語(yǔ)言符號(hào)D.非語(yǔ)言符號(hào)正確答案：C35、Communicationamongpeersiscalledlateralcommunication.Peersmeans A.outsidersB.communicatorsC.peopleofthesamestatusD.supervisors正確答案：c36、Mostemailsoftwareiscompatible.Compatiblemeans.A.公司的B.組成的C.競(jìng)爭(zhēng)性的D.兼容的正確答案：DReferenceinitialsindicate keyedaletter.A.toB.whoC.towhomD.towho正確答案：B38、Accommodatingandbenefitingfromthediversityofemployeesandcustomersoneofthegreatestchallengesintheworkplacetoday.A.beingB.areC.isD.was正確答案：C39、Jargonmeans.A.龍B.喬治C.行話D.大寫(xiě)正確答案：C40>1.Communicationistheprocess1tosendandinterpretmessagessotheyareunderstood.When2withothers,youdoitsoquicklyandnaturally3youdon'trealizeaprocessis4used.Inthebusinessenvironment,that5iscalledbusinesscommunication.Thinkaboutthisquestion:isbeinganeffectivecommunicationimportanttoyou?Whenresponding6thatquestion-7youthought8yourpersonal,academic,or9life theanswershouldhavebeen"yes".Beingan10communicatorshouldbeimportanttoeveryone.A.thatB.usedC.beingD.communicatingE.professionalF.effectiveG.processH.whetherI.toJ.About正確答案：一begin一Whatarethethreeparagraphsincludedinparagraphstructureinbusinesscommunication?A.Introductionparagraph,supportingparagraph,beginningparagraphB.Openingparagraph,developmentalparagraph,closingparagraphC.Informalparagraph,formalparagraph,developmentalparagraphD.Supportingparagraph,closingparagraph,informalparagraph.正確答案：BGlobalizationmeans inChinese.A.溝通化B.全球化C.復(fù)雜化D.傳播正確答案：BThepopulationoftheUnitedStatesisbecomingculturallydiverse.A.是B.否正確答案：A44、Sinceyouworkinadiverseworkplace,youneedtobeabletogetalongmanydifferentkindsofpeople.A.toB.fromC.withD.against正確答案：C45、Companiesusuallyplaceanorderbyusingaformcalledapurchaseorder.Placeanordermeans.A.放置命令B.下達(dá)命令C.排列順序D.下單正確答案：DCourteouswordsarepassive,considerableandbias-free.A.是B.否正確答案：B47、Agoodwillmessagecanbeanacknowledgmentorafriendlymessagetobuildrelationships.A.designedB.designC.designingD.todesign正確答案：AProofreaders1marksareatypeofshorthandforeditors.A.是B.否正確答案：A49、Neverpatronizeyourclient,thewordpatronizemeans.A.talkingdowntoB.respectingC.lookingintoD.lookingthrough正確答案：A50、Toestablishrapport,themessageswithnegativenewsshouldcontainnegativeopening.A.是B.否正確答案：B51>ExternalbarriermeansinChinese.A.外在障礙B.內(nèi)部障礙C.語(yǔ)言障礙D.文化障礙正確答案；A52、Mostpeoplewanttodowhattheircustomers,coworkers,andemployersexpectthem.A.toB.againstC.ofD.as正確答案：C53>Asmileisuniversalandmeansthesameinanyculture.A.是B.否正確答案：BAlllinesmustbeginattheinblockformat.A.middleB.rightmarginC.leftmarginD.theabove正確答案：C55、ShehasbeentransferredfromcompanyheadquartersinBeijing,transfermeanshere.A.傳播B.指導(dǎo)C.調(diào)動(dòng)D.透明正確答案：CInformalcommunicationdoesnotfollow.A.informalreportB.formalreportC.establishedlinesofauthorityD.lateralcommunication正確答案：C57>Mostbusinessreportsareinformalreports haveoneoftwopurposes.A.whoB.fromC.thatD.when正確答案：cSecondaryresearchinvolvesgatheringfresh,newdata.A.是B.否正確答案：B59、Amultinationalcompanysimplyandsolelysellsproductsorpurchasesgoodsfromanothercountry.A.是B.否正確答案：B60、Afteryouhaveanalyzedthedata,youmayarriveataconclusion,anopinionbasedoninterpretationofdata.A.是B.否正確答案：A61>Thetwomostcommoninternaldocuments-thosewrittenforusewithinanorganizationare.A.adviseandinformationB.memosandemailsC.requestsandinformationD.memosandpolicy正確答案：BThedatelinethedatewhentheletterwaskeyed.A.showingB.showC.showsD.beingshown正確答案：c63、Theclosingofamessagecontainingnegativenewsshouldbecourteousandhelpful.Thepurposeoftheclosingistomaintainorrebuildgoodwill.Afterpresentingorimplyingthenegativenews,changetheemphasisandcloseonapositivetone.Tomaintainapositivetone,(1)donotmentionorremindthereceiverofthenegativenewsagainand(2)donotapologizebecauseyoucannotaccommodatethereceiver.Ifamistakehasnotbeenmade,anapologyisnotappropriate.Ifyoudidmakeamistake,youowethereceiveranapology.However,placetheapologyinthemiddleparagraphs-notintheclosing.Theclosingshouldhaveasinceretone.Avoidoverusedclosingssuchas“ifyouhaveanyquestions,pleasedon,thesitatetocall."Useasimilarstatementbutwithapositivetone:ifyouhaveanyquestion,pleasecall.Avoidusingconditionalwordssuchashope,thinkandmaybe.Offerthereceiveranotheroption.Mostproblemsituationshavemorethanonesolution.Presentinganotheroptionshiftstheemphasisfromthenegativenewstoapositivesolution.(1)、Theclosingofamessagecontainingnegativenewsshouldbecourteousandhelpful.Thepurposeoftheclosingistomaintainorrebuildgoodwill.Afterpresentingorimplyingthenegativenews,changetheemphasisandcloseonapositivetone.Tomaintainapositivetone,(1)donotmentionorremindthereceiverofthenegativenewsagainand(2)donotapologizebecauseyoucannotaccommodatethereceiver.Ifamistakehasnotbeenmade,anapologyisnotappropriate.Ifyoudidmakeamistake,youowethereceiveranapology.However,placetheapologyinthemiddleparagraphs-notintheclosing.Theclosingshouldhaveasinceretone.Avoidoverusedclosingssuchas"ifyouhaveanyquestions,pleasedon'thesitatetocall."Useasimilarstatementbutwithapositivetone:ifyouhaveanyquestion,pleasecall.Avoidusingconditionalwordssuchashope,thinkandmaybe.Offerthereceiveranotheroption.Mostproblemsituationshavemorethanonesolution.Presentinganotheroptionshiftstheemphasisfromthenegativenewstoapositivesolution.正確答案：(2)、1.Amessagecontainingnegativenewsshouldhaveacourteousandhelpfulclosing.A.是B.否正確答案：A(3)、2.Thecourteousclosingofanegativemessagemayrebuildgoodwi11.A.是B.否正確答案：A(4)、3.Anapologyshouldbeplacedintheclosingofamessagecontainingnegativenews.A.是B.否正確答案：B(5)、4.Thesendershouldapologizeifheorshecan,taccommodatethereceiver.A.是B.否正確答案：B(6)、5.Offeranotheroptionintheclosingcanshifttheemphasisofthereceiverfromnegativenewstoapositivesolution.A.是B.否正確答案：AWhatistheoppositephraseofformalcommunication?A.writtencommunicationB.oralcommunicationC.electroniccommunicationD.informalcommunication正確答案：DWhatistheoppositephraseofexternalcommunication?A.informalcommunicationB.formalcommunicationC.internalcommunicationD.oralcommunication正確答案：CTheassessmentdeterminestheorderandtimingofyourmessage.A.是B.否正確答案：ASupervisorsmean inChinese.A.超級(jí)明星B.迷信C.下屬D.上級(jí)主管正確答案：DIncorrectspacingbelongsto errorswhenthefinaldraftofawrittenmessageisbeingproofread.A.generalB.mechanicalC.meaninglessD.unimportant正確答案：B69>Businesslettersareusedtocommunicatingwrittenmessagestopeopleoutsideanorganization.A.是B.否正確答案：BUseactivevoicehelpsonebedirectandkeepone,ssentencesfrombeingtoowordy.A.是B.否正確答案：B71、Menandwomencanbehiredforanyjobforwhichtheyarequalifyintoday,sworkplace.A.是B.否正確答案：BTheapplicantisaboutthejobrequirementsandthecompany.A.knowB.knewC.knowledgeableD.haveknown正確答案：C73^IntrovertsmeaninChinese.A.內(nèi)向者B.旁觀者C.輔助者D.外向者正確答案：AAdevelopmentalparagraphendsacommunicationwithasummationorareferencetothemainideastatedintheopeningparagraph.A.是B.否正確答案：BCulturaldiversitymeansinChinese.A.文化種類(lèi)B.文化障礙C.文化多元性D.文化交際正確答案：C76^Headquartersmean inChinese.A.總部B.四分之一C.第一段D.秋季正確答案：A77、Thecommunicationprocessissoautomaticandnaturalthatyouevenmaynotrealizeyouareusingit.Automaticmeans here.A.感激的B.不假思索的C.流利的D.人為的正確答案：BAnegative-newsmessageconveysnewsthatwill thereceiver.A.satisfyB.reflectC.supportD.disappoint正確答案：D79、“ComeinanduseyourTechcreditcardsoon."Thesentencecontainsthemessagefocusingonthereceiver,itcanberegardedas .A.I-orientedB.Business-orientedC.Communication-orientedD.You-oriented正確答案：D80>andbenefitingfromthediversityofemployeesandcustomersisoneofthegreatestchallengesintheworkplacetoday.A.DevelopingB.Fai1ingC.AccommodatingD.Needing正確答案：C81、MostAmericansprefertostandwhentalkingtoothers.A.lessthan18inchesB.morethan3feetC.18inchesto3feetD.closerthanacoupleoffeet正確答案：c82、Anotherexternalbarriertocommunicationwithinanorganizationisaclosedandauthoritarianclimate.AclosedandauthoritarianclimatemeansA.封閉和煩悶的天氣B.封閉和狹隘的空間C.封閉和專(zhuān)制的氛圍D.狹隘和壓抑的氛圍正確答案：CCulturaldifferencescanbecommunicationbarriers.A.是B.否正確答案：A84、Bodylanguagemayincludefacialexpressions, orposturesthataccompanyaperson'swords.A.gesturesB.expressionC.expressionsD.oralsymbols正確答案：AYourabilitytoestablishandbuildrelationships1everyaspectofyour2.Whetherinyoursocial,academic,orprofessionallife,thisabi1itydeterminesthedepthof3relationships4friends,familymembers,classmates,andcoworkers.Goodrelationships5ingoodwill-the6reputationthat7individualorabusinesshaswithitscustomers.Anycommunication8helpstodevelopa9relationshipsbetweenyoulOyourreceiverbuildsgoodwill.A.yourB.affectsC.lifeD.favorableE.withF.resultG.anH.thatI.andJ.better正確答案：一begin一Oneofthebitterestandmosttime-wormdebatesinstudentunionbarsupanddownthecountryisresolvedasacademicresearchconfirmsthatinfinancialtermsatleast,artsdegreesareacompletewasteoftime.Gettingthroughuniversityboostsstudents,earningsby25%,onaweightedaverage,or$220,000overtheirlifetime,accordingtoProfessorIanWalkerofWarwickUniversity-butiftheystudyShakespeareorthepeasants'revoltinsteadofanatomyofcontractlaw,thosegainsarelikelytobecompletelywipedout.Thegovernmentisabouttoallowuniversitiestochargestudentsupto$3,000ayearfortheirdegrees,arguingthatit'sasmallpricetopaycomparedwiththefinancialrewardsgraduatesreaplaterinlife.ButProf.WalkerJsresearchshowstherearesharpvariationsinreturnsaccordingtowhichsubjectastudenttakes.Law,medicineandeconomicsorbusinessarethemostlucrativechoices,makingtheiraverageearnings25%higher,accordingtothearticle,publishedintheofficefornationalstatistics*monthlyjournal.Scientistsget10-15%extra.Atthebottomofthelistareartssubjects,whichmakeonlyaasmall”differencetoearnings-asmallnegativeone,infact.Justaheadaredegreesineducation-whichleavehardpressedteachersanaverageof5%betteroffayearthaniftheyhadleftschoolat18."It'shardtoresisttheconclusionthatwhatstudentslearndoesmatteralot;andsomesubjectareasgivemoremodestfinancialreturnsthanothers,"Prof.Walkersaid.Asaneconomist,hewasquicktopointoutthatstudentsmightgainnon-finaneialreturnsfromartsdegrees:wStudyingeconomicsmightbeverydull,forexample,andstudyingpost-modernismmightbealotoffun.”(1)、Oneofthebitterestandmosttime-wormdebatesinstudentunionbarsupanddownthecountryisresolvedasacademicresearchconfirmsthatinfinancialtermsatleast,artsdegreesareacompletewasteoftime.Gettingthroughuniversityboostsstudentstearningsby25%,onaweightedaverage,or$220,000overtheirlifetime,accordingtoProfessorIanWalkerofWarwickUniversity-butiftheystudyShakespeareorthepeasants'revoltinsteadofanatomyofcontractlaw,thosegainsare1ikelytobecompletelywipedout.Thegovernmentisabouttoallowuniversitiestochargestudentsupto$3,000ayearfortheirdegrees,arguingthatit'sasmallpricetopaycomparedwiththefinancialrewardsgraduatesreaplaterinlife.ButProf.Walker*sresearchshowstherearesharpvariationsinreturnsaccordingtowhichsubjectastudenttakes.Law,medicineandeconomicsorbusinessarethemostlucrativechoices,makingtheiraverageearnings25%higher,accordingtothearticle,publishedintheofficefornationalstatistics，monthlyjournal.Scientistsget10-15%extra.Atthebottomofthelistareartssubjects,whichmakeonlyaasmall”differencetoearnings-asmallnegativeone,infact.Justaheadaredegreesineducation-whichleavehardpressedteachersanaverageof5%betteroffayearthaniftheyhadleftschoolat18."It'shardtoresisttheconclusionthatwhatstudentslearndoesmatteralot;andsomesubjectareasgivemoremodestfinancialreturnsthanothers,"Prof.Walkersaid.Asaneconomist,hewasquicktopointoutthatstudentsmightgainnon-finaneialreturnsfromartsdegrees:wStudyingeconomicsmightbeverydull,forexample,andstudyingpost-modernismmightbealotoffun.”正確答案：⑵、1.Whatisthebesttitleforthepassage?A.ProfessorWalker*sResearchB.HowtoMakeBigMoney.C.DifferencesBetweenScienceandArtsDegrees.D.StudyingArtsHasNegativeFinancialOutcome.正確答案：D(3)、2.Universitieschargestudentsaratherhightuitionmainlybecause.A.theyprovidethestudentswithveryprosperoussubjectstolearnB.theyassumethattheirgraduatescanearnmuchmorethantheyhadpaidC.theydon,tgetfinancialsupportfromthegovernmentD.theyneedmuchrevenuetosupporttheeducationalexpenses正確答案：B⑷、3.Theword“l(fā)ucrative”(Line1,Para.4)mostprobablymeansA.sensibleB.creativeC.profitableD.reliable正確答案：C⑸、4.Law,medicalandbusinessgraduatescouldearn25%morethanA.educationgraduatesB.artsgraduatesC.thosewhohadnotstudiedattheuniversityD.theaverageincome正確答案：C⑹、5.Wecansafelyconcludethattheauthor.A.regardsartsdegreesasmeaninglessB.findsthisresultdisappointingandunfairC.wantsthestudentstothinktwicebeforetheydecidewhattolearnincollegeD.holdsthatartsdegreesarestillrewardingdespiteitsscarcefinancialreturns正確答案：DMembersofeffectiveworkteamshaveastronggroupidentityandfosterimprovementbyreviewingbothsuccessesandfailures.A.是B.否正確答案：A88、Youmustcommunicatetoobtaintheinformationyouneed.ObtainheremeansA.發(fā)出B.建立C.設(shè)置D.獲取正確答案：DLikingbusinesslettersandmemos,informalreportsareorganizedaroundamainideaanditssupportinginformation.A.是B.否正確答案：BCompletemessagescontainsavarietyofsentencetypes.A.是B.否正確答案：B91、Thetwostylesofreportsareformalandinformal.Formalreportsgenerallyarelong,analytical,andimpersonal.Aformalreportoftencontainspreliminarypartssuchasatitlepage,anexecutivesummary,andatableofcontents,aswellassupplementarypartssuchasabibliographyandanappendix.Anexampleofaformalreportisacompany*sannualreporttostockholdersorareporttoagovernmentagency.Anotherexampleisanexternalproposal-areportthatanalyzesaproblemandrecommendsasolutiontopeopleoutsidethewriterJscompany.Informalreportsareshorterthanformalreportsandarewritteninalessformalstyle.Unlikeformalreports,informalreportsgenerallyhavenopreliminaryorsupplementarypartsbecausetheyusuallyareconcernedwitheverydaymattersthatrequirelittlebackground.Asalesreportisanexampleofaninformalreport.Inasalesreport,thewritersummarizessalesforaspecificperiod.Anothertypeofinformalreport,aninternalproposal,isusedtoanalyzeaninternalproblemandrecommendasolution.(1)、Thetwostylesofreportsareformalandinformal.Formalreportsgenerallyarelong,analytical,andimpersonal.Aformalreportoftencontainspreliminarypartssuchasatitlepage,anexecutivesummary,andatableofcontents,aswellassupplementarypartssuchasabibliographyandanappendix.Anexampleofaformalreportisacompany*sannualreporttostockholdersorareporttoagovernmentagency.Anotherexampleisanexternalproposal-areportthatanalyzesaproblemandrecommendsasolutiontopeopleoutsidethewriterJscompany.Informalreportsareshorterthanformalreportsandarewritteninalessformalstyle.Unlikeformalreports,informalreportsgenerallyhavenopreliminaryorsupplementarypartsbecausetheyusuallyareconcernedwitheverydaymattersthatrequirelittlebackground.Asalesreportisanexampleofaninformalreport.Inasalesreport,thewritersummarizessalesforaspecificperiod.Anothertypeofinformalreport,aninternalproposal,isusedtoanalyzeaninternalproblemandrecommendasolution.正確答案：⑵、1.Formalreportsoftenarelong,analyticalandimpersonal.A.是B.否正確答案：A(3)、2.Ananualreporttostockholdersisthepreliminarypartofaninformalreport.A.是B.否正確答案：B(4)、3.Informalreportsoftencontainpreliminarypartssuchasatitlepage,anexecutivesummary.A.是B.否正確答案：B⑸、4.Formalreportsoftenarelongerthaninformalonesandarewritteninformalstyle.A.是B.否正確答案：A(6)、5.Aninternalproposalwhichisanexampleofformalreport,isusedtoanalyzeaninternalproblemandsuggestasolution.A.是B.否正確答案：B92Toavoidbecomingacommunicationbarrier, needtothinkbeforetheyspeakwhileintrovertsneedtomakesuretheyspeak.A.extrovertsB.receiversC.introvertsD.senders正確答案；A93、Specificfactsanddetailsshouldappearin.A.developmentalparagraphsB.closingparagraphC.openingparagraphD.topicsentence正確答案：A94、Whichpartcantelltherecipientthatanotherseparatedocumentisincludedwithamemo?A.DatelineB.FromlineC.AttachmentD.Toline正確答案：CInformalreportsgenerallyhavenopreliminaryorsupplementaryparts.A.是B.否正確答案：ARedundanciescanaddformalityandmeaningtosentences.A.是B.否正確答案：BWhatarethefourstandardcomponentsinamemoheading?A.To,from,enclosed,subjectB.To,from,date,subjectC.To,from,subject,enclosed,signatureD.To,from,enclosed,signature正確答案：B98>Varymeansbeing .A.veryB.differentC.significantD.similar正確答案：B99、AjobapplicationletterandarequestforreplacementofabrokenCDplayerexamplesofpersonalbusinessletters.A.areB.wasC.beD.am正確答案：A100>Insomecultures, andsmilingisawayofshowingrespect.A.nodB.tonodC.noddedD.nodding正確答案：D101>Perspectivemeans .A.繁榮的B.角度C.進(jìn)步的D.猜疑正確答案：B102、Primaryresearchinvolveslocatingdatathatalreadyhasbeengatheredandreported.A.是B.否正確答案：B103>Whencommunicatingwithstrangers, wouldliketostand18inchesto3feet.A.westernpeopleB.AsianpeopleC.mostAmericansD.Japanese正確答案：C104、Longhoursatthescreencancauseachingeyes,blurredvisionandheadaches,expertssay.Infact,eyestrainsurpassesevenwristpainasthetopphysicalcomplaintamongheavycomputerusers.Whenpeeringintothecomputerscreen,theeye'sfocusingmuscleisatconstanttension.Likeanymuscle,itfeelssorewhenoverloaded.Andwhensomeonespendsalotoftimelookingatsomethingclose,theeyemusclecangetstuckonthenear-focussettingandhavedifficultyrelaxing,leavingthepersontemporarilynearsighted,aconditioncalledaccommodativespasm(痙攣)thatcanlastsecondsorhours.Thisiswhyafterlookingatamonitorallday,somecompu