回顧2022展望2023：深入學(xué)習(xí)的重要性+Lean+into+Learning：A+Look+Back+on+the+State+of+Learning+in+2022

LEANLEANINTOLEARNINGREPORT202202WHATMAKESASTRONGSOCIALCOMPACT002WHATMAKESASTRONGSOCIALCOMPACT04THEFUTUREOFLEARNING05RESOURCESTHESTATEOFSKILLING03HOWTOGETSTARTEDLEANINTOLEARNINGSECTION03BuildingaLearningTaxonomy49BenchmarkAssessmentsSECTION03BuildingaLearningTaxonomy49BenchmarkAssessments51roSECTION04ns2LEANINTOLEARNINGREPORT202202WHATMAKESASTRONGSOCIALCOMPACT03HOWTOGETSTARTED04THEFUTUREOFLEARNING05RESOURCESTHESTATEOFSKILLINGWelcome03ExecutiveSummary04SECTION01SECTION02HybridWorkin202310BuildinganInclusiveWorkEnvironment12rt2022LearningConsumption19CodecademyLearnerSpotlights31CustomerStory:BostonBeerCompany32WhatMakesaStrongSocialCompactLeadingandGrowingThroughChange34ITForgingNewPathwaysforWomen38nceCustomerStory:CVSHealth46THESTATEOFSKILLING02WHATMAKESTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04nJEFFREYR.TARRLEANINTOLEARNINGREPORT20223 03GETTHEFUTUREOFLEARNING05RESOURCESTHESTATEOFSKILLING02WHATTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04AYEAROFREFLECTIONANDRECKONINGerWHATEMPLOYEESWANTWHATEMPLOYERSNEEDLEANINTOLEARNINGREPORT20224 03GETTHEFUTUREOFLEARNING05RESOURCESTHESTATEOFSKILLING02WHATMAKESTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04WORKFORCEDEMOGRAPHICSARECHANGING.THELIFECYCLEOFSKILLSHASSHORTENED.THENEWSOCIALCOMPACTBUILTONGROWTHCLOSINGSKILLSGAPSEVERYEVERYCOMPANYISATECHNOLOGYCOMPANY.LEANINTOLEARNINGREPORT20225 03GETTHEFUTUREOFLEARNING05RESOURCESTHESTATEOFSKILLING02WHATMAKESTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04INVESTINGINASUSTAINABLEWORKFORCEyBUILDINGIN-DEMANDTECHNOLOGYSKILLSLEANINTOLEARNINGREPORT20226 03GETTHEFUTUREOFLEARNING05RESOURCESTHESTATEOFSKILLING02WHATMAKESATHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04WorkplaceandInclusioninActionINCLUDE:REACHINGTHENEXTLEVELWITHPOWERSKILLSonrLEVERAGINGTHEPOWEROFDIVERSITYhTOPDEI-RELATEDCOURSESFOR2022UUnderstandingUnconsciousBecomingaBecomingayandChangeLEANINTOLEARNINGREPORT20227 03GETTHEFUTUREOFLEARNING05RESOURCESTHESTATEOFSKILLING02WHATMAKESATHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04TRANSFORMATIVELEARNINGEXPERIENCESseymtowheretheywanttobetomorrow.TRUSTEDTRUSTEDCompellingcontentcommandsCONNECTEDEXPONENTIALCONNECTED8LEANINTOLEARNINGREPORT20228 03GETTHEFUTUREOFLEARNING05RESOURCES9LEAN9LEANINTOLEARNINGREPORT202202WHATMAKESASTRONGSOCIALCOMPACT04THEFUTUREOFLEARNING02WHATMAKESASTRONGSOCIALCOMPACT04THEFUTUREOFLEARNING05RESOURCESTHESTATEOFSKILLING03HOWTOGETSTARTEDTHESTATEOFSKILLINGTHESTATEOFSKTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04CONSTELLATIONRESEARCHWhatPeopleLeadersNeedtoPayAttentiontoWhenManagingHybridTeamsBYHOLGERMUELLER,VP&PRINCIPALANALYST,CONSTELLATIONRESEARCHomWHATWILLCHANGEFORHYBRIDWORKIN2023????g???Peoplemanagementremainsintheexperimentalphase.ntwillSalesforceCEOMarkBenioffdiscussedtheproductivityofnewhiresinthework-from-homeera.JordanNovet,“MarcBeniofftellsSalesforceworkersthatnewemployeesare‘facinglowerproductivity,’”CNBC,December16,2022./2022/12/16/marc-benioff-says-newer-salesforce-employees-are-less-productive.htmlLEANINTOLEARNINGREPORT202 03GETTHEFUTUREOFLEARNING05RESOURCESWHATWILLPEOPLELEADERSHAVETODOIN2023??ForgetMBWA—itisnowallMBTA.Rememberhow“managingbywalkingaround”s????t?MyPOV LEANINTOLEARNINGREPORT2022MuellerusesthetermEnterpriseAccelerationtorefer LEANINTOLEARNINGREPORT2022movefasterandbecomemoreagile.Formore,see:HolgerMueller,“WhytheC-SuiteMustEmbraceEnterpriseAcceleration,”May2,2019./research/why-c-suite-must-embrace-enterprise-accelerationTHEFUTUREOFLEARNINGTHEFUTUREOFLEARNING03GET0405RESOURCESTHESTATEOFSKILLINGWHATMAKESASTRONGSOCIALCOMPACTTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04TOPTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04TOP#2#3#4#5#6#7#8#9#10TOP#2#3#4#5#6#7#8#9#10DEICOURSES2022WorkplaceDiversity,Equity,andInclusioninActionBecomingaDEIAllyandAgentforChangeUnderstandingUnconsciousBiasMovingfromBiastoInclusioninaDEIJourneyAdoptinganInclusionMindsetatWorkHowCultureImpactsCommunicationUsingCommunicationStrategiestoBridgeCulturalDividesOvercomingYourOwnUnconsciousBiasesYourRoleinWorkplaceDiversityExpertInsightsonCommunicationEssentialsDEICOURSES2021UnderstandingUnconsciousBiasOvercomingyourOwnUnconsciousBiasHowCultureImpactsCommunicationTakeaDeepBreathandManageYourStressYourRoleinWorkplaceDiversityOvercomingUnconsciousBiasintheWorkplaceExpertInsightsonUnconsciousBiasUsingCommunicationEssentialsExpertInsightonCommunicationEssentialsBridgingtheDiversityGapWorkEnvironmentEveryindividualbringsuniquestrengthsandtalentstotheworkplace.Toempoweremployeesanddrivesuccessfororganizations,leadersarebuilding,advancing,andsustainingculturesthatpromoteemployeerespect,diversity,andequity.And,learningplaysapivotalroleinthis.ENCOURAGINGINCLUSIVITYDEIDEIoftenbringsupmorequestionsthananswers.LEANINTOLEARNINGREPORT2022 03GETTHEFUTUREOFLEARNING05RESOURCESTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04WOMEN’SCOURSES2022WomeninLeadership:MovingBeyondGenderRolesasaLeaderLeadershipInsightsonDevelopingWomenLeadersWomeninLeadership:BuildingyourInfrastructureforLeadershipExpertInsightsonWomeninLeadershipWomeninLeadership:MasteringKeyLeadershipCompetenciesWomen’sCareerDevelopmentAmidstthePinkPandemicINVITINGWOMENTOTHETABLETOPWOMEN’SCOURSES2021TOPWomeninLeadership:MovingBeyondGenderRolesasaLeader#2WomeninLeadership:BuildingyourInfrastructureforLeadership#2#3WomeninLeadership:MasteringKeyLeadershipCompetencies#3#4LeadershipInsightsonDevelopingWomenLeaders#4#5ExpertInsightsonWomeninLeadership#5#6DevelopingWomenLeaders#6LEANINTOLEARNINGREPORT2022 03GETTHEFUTUREOFLEARNING05RESOURCESLEANINTOLEARNINGREPORT2022LEANINTOLEARNINGREPORT2022WHYACHIEVINGMEANINGFULDIVERSITYMATTERSyACULTUREOFINCLUSION—WHATDOESITMEAN?ayWeaskedChristopherWhalen,Skillsoft’sCultureandInclusionSpecialist,forhisadviceoncreatinganinclusiveenvironment.ORGANIZATIONALAWARENESSINCLUSIVELEADERSHIPCOURAGECULTURE 020304 02030405RESOURCESTHESTATEOFSKILLINGWHATMAKESASTRONGSOCIALCOMPACTHOWTOGETSTARTEDOFLEARNINGTHESTATEOFSKILLING02WHATMAKESATHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04Skillsoftpublishedthe17theditionoftheITSkillsandSalaryReport,illuminatingthemostin-demandskills;currentsalariesandcompensation;training;leadershipdevelopmentandcertifications;overallcareersatisfaction;andhowtheITindustryishandlingtoday’smostpressingdisruptions.yerLEANINTOLEARNINGREPORT2022 03GETTHEFUTUREOFLEARNING05RESOURCESTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04REGIONALTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04REGIONALSALARYBYLEVEL$127,676$108,165$57,258$57,710$94,302$40,886NORTHAMERICALATINAMERICAITDecision-makerITStaffOverall$73,207$67,711$59,538$48,771ASIA-PACIFIC$64,097$58,336EMEACERTIFIEDPROFESSIONALSBYREGIONML4AETRIINCAMEARAS13%87%4%96%9%91%6%94%9%91%CertifiedNon-certifiedSALARIESSALARIESCERTIFICATIONStLEANINTOLEARNINGREPORT2022 03GETTHEFUTUREOFLEARNING05RESOURCESTHESTATEOFSKILLING02WHATTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04ITDECISION-MAKERINSIGHTSsPROFESSIONALDEVELOPMENTTYPESOFTRAININGOFFEREDBYCOMPANYFormal(instructor-led,structured)Informal(peer-to-peer,impromptu,unstructured)Noneandevents50%Other1%(e.g.,digital,on-demand,etc.)69%Liveinstructor-ledtraining61%Internally-ledITtraining(e.g.,trainingstaff,supervisors)58%EmployeesattendconferencesFORMALTRAININGOFFEREDBYCOMPANYOnlinethird-partytraining54%66%LEANINTOLEANINTOLEARNINGREPORT2022 03GETTHEFUTUREOFLEARNING05RESOURCESLEANINTOLEARNINGREPORT2022JOBSATISFACTIONMANAGINGDISRUPTIONWHATARETHENEXTSTEPS02THESTATEOFSKILLINGWHATMAKESASTRONGSOCIALCOMPACT02THESTATEOFSKILLINGWHATMAKESASTRONGSOCIALCOMPACTJOBSATISFACTION 27%46ExtremelysatisfiedSomewhatsatisfiedNeithersatisfiednordissatisfiedSomewhatdissatisfiedExtremelydissatisfiedLEANINTOLEARNINGREPORT202THEFUTURETHEFUTUREOFLEARNING05RESOURCESTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04THESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04If2021wascenteredaroundsettlingintoanewnormal,2022hasbeenaboutforgingnewpathways.There’snotimetostepbackandseewhat’scomingatyou.Thetimetoactisnow.EMBRACINGCHANGEYear-Over-YearLearningConsumptionviaSkillsoftPercipioPlatformYear-Over-YearLearningConsumptionviaSkillsoftPercipioPlatform37%26%ursAspireJourneyscompletedBadgesearnedursAspireJourneyscompletedBadgesearneddsinDEI,ESG,&WomenSKILLSOFTLEARNINGCONSUMPTIONLEARNING:WHAT’SNOW?SKILLSOFTLEARNINGCONSUMPTIONThisincluded:TechnologyTechnologyComplianceComplianceLEANINTOLEARNINGREPORT2022 03GETTHEFUTUREOFLEARNING05RESOURCESBusinessServices/ConsultingTelecommunicationsGovernment/MilitaryBusinessServices/ConsultingTelecommunicationsGovernment/MilitaryManufacturingRetailBanking/FinanceEducationMedicalInsuranceTechnology(e.g.,computers,software,ISP,etc.)TransportationTrainingandDevelopment:Non-ProfitHealthCarePharmaceuticalsMiningConstructionOil&GasLegalAerospaceTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04TOP20INDUSTRIESTHATLEVERAGEDLEARNINGpdTOPINDUSTRIES2021TOPINDUSTRIES2022BusinessServices/Consulting#2Manufacturing#2#3Banking/Finance#3#4Medical#4#5Technology(e.g.,computers,software,ISP,etc.)#5#6Insurance#6#7Education#7#8Retail#8#9Pharmaceuticals#9#10Telecommunications#10Aerospace#12Healthcare#12#13Transportation#13#14Government/Military#14#15Oil&Gas#15#16Non-Profit#16#17Training&Development#17#18Legal#18#19Mining#19#20Media/Entertainment#20LEANINTOLEARNINGREPORT202220 03GETTHEFUTUREOFLEARNING05RESOURCESTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04TOP20TRENDINGTOPICSACROSSDISCIPLINESVIASKILLSOFTPERCIPIOTOPTOPTRENDINGTOPICS2021TOPTOPTRENDINGTOPICS2022LEANINTOLEARNINGREPORT2022 03GETTHEFUTUREOFLEARNING05RESOURCESTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04#2THESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04#2LeadershipDevelopmentCoreJourneyTOP20MOSTCOMPLETEDSKILLSOFTASPIREJOURNEYSTOPASPIREJOURNEYS2021TOPASPIREJOURNEYS2022#1FirstTimeManagerJourney#2Leadership#1FirstTimeManagerJourney#2LeadershipDevelopmentCoreJourney#3#3FirstTimeManagerJourney#3#4ProductManagementJourney#4#5DelightingCustomerswithDesignThinking#5#6BuildingResilienceinYourPersonalandProfessionalLife#6#7AutomatedTestingwithSelenium#7#8NetworkSecuritySpecialisttoCloudOpsSecurityArchitect#8#9PythonNovicetoPythonista#9#10AgileforSoftwareDevelopment#10ForgingNewPaths:Women’sAdvancementinLifeandWork#12SoftwareProjectLeadtoAdvancedScrumMaster#12#135GTechnologiesandPractices#13#14InspiringEngagementandResilience#14#15SustainabilityandRestoringOurEarth–EarthDay2021#15#16Mid-LevelManagerJourney#16#17EnrichedWebDevelopmentwithAngular11#17#18ProgrammertoSecureAgileProgrammer#18#19BeyondStatusQuo:DEIandtheFutureofWork#19#20HumanResourcesJourney#20AgileforSoftwareDevelopmentDelightingCustomerswithDesignThinkingMid-LevelManagerJourney5GTechnologiesandPracticesVirtualWorkintheNewNormalCustomerServiceRepresentativeJourneyCorporateTrainerJourneyAgileforAllCreatinganInclusiveCultureofTrustandBelongingBuildingResilienceinYourPersonalandProfessionalLifeSustainabilityandRestoringourEarthAutomatedTestingwithSeleniumEnrichedWebDevelopmentwithAngular11FinanceforNon-FinancialProfessionalsJourneyAdministrativeAssistantJourneyForgingNewPaths:Women’sAdvancementinLifeandWorkProductManagementJourneyLeaderofLeadersJourneyLEANINTOLEARNINGREPORT202222 03GETTHEFUTUREOFLEARNING05RESOURCESTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04THESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04TOP20SKILLSOFTDIGITALBADGESEARNEDDIGITALBADGES25%TOP#2#3#4#5#6#7#8#9#10#12#13#14#15#16#17#18#19#20SKILLSOFTDIGITALBADGES2021ApplicationSecurityAwareness&ValidationSecureApplicationArchitecture&IAMAPISecurityTheOpenWebApplicationSecurityProject(OWASP)Top10ListItemsCloudSecurityFundamentals:CloudApplicationSecurityAutomatedSoftwareTestingAgileTest-DrivenDevelopmentAgileSoftwareDevelopment–ScrumCloudComputingFundamentals:IntroductionNeedforDesignPatterns&thePrinciplesGuidingDesignPatternsCommunicatingwithConfidenceDevelopingtheProduct&SprintBacklogsAgilePrinciplesandMethodologiesRelease&SprintPlanningTheLanguageofDevOps:DevOpsTools&ProcessesSoftwareDataAnalysis:ProjectManagementMetricsUsingKanbaninIT&SoftwareDevelopmentTrustBuildingthroughEffectiveCommunicationUnderstandingUnconsciousBiasBecomeaGreatListenerTOP#2#3#4SKILLSOFTDIGITALBADGES2022TheOpenWebApplicationSecurityProject(OWASP)Top10ListItemsCloudSecurityFundamentals:CloudApplicationSecurityAPISecurityApplicationSecurityAwareness&ValidationSecureApplicationArchitecture&IAMBecomeaGreatListenerCommunicatingwithConfidence15.8MILLION#5#6#7#8#9#10#12#13##8#9#10#12#13#14#15#16#17#18#19#20WorkplaceDiversity,Equity,andInclusioninActionBecomingaDEIAllyandAgentforChangeTheArtandScienceofCommunicationWritingEffectiveE-mailsandInstantMessagesAligningGoalsandPrioritiesToManageTimeAgilePrinciplesandMethodologiesDevelopingEmotionalIntelligenceSOLID&GRASPUnderstandingUnconsciousBiasCloudComputingFundamentals:IntroductionMaximizeYourProductivitybyManagingTimeandTasksAutomatedSoftwareTestingThisdatawassourcedfromSkillsoftPercipiofromJanuary2022throughDecember2022.LEANINTOLEARNINGREPORT202223 03GETTHEFUTUREOFLEARNING05RESOURCESTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04CloudSecurityNetworkingCoreConceptsITHardwareTechnicianJavaCloudBasicsScrumSecurityCoreConceptsOracleCertifiedProfessional,JavaSEProgrammerMicrosoftCertifiedAzureFundamentalsLinuxAdministrationTOP10TRENDINGTOPICS:TECHNOLOGYSKILLSchTRENDINGTRENDINGTOPICS2021TRENDINGTOPICS2022CloudSecurity#2TheOpenWebApplicationSecurityProject(OWASP)Top10ListItems#2#3APISecurity#3#4AgileBasics#4#5Scrum#5#6CloudBasics#6#7CompTIAA+CertificationPrep#7#8AgileforSoftwareDevelopment#8#9SoftwareTestingAutomation#9#10ITProjectManagement#10LEANINTOLEARNINGREPORT202224 03GETTHEFUTUREOFLEARNING05RESOURCESTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALTHESTATEOFSKILLING02WHATMAKESASTRONGSOCIALCOMPACT04TOP10TRENDINGTOPICS:LEADERSHIPANDBUSINESSSKILLSTRENDINGTOPICS2021#1TRENDINGTOPICS2021#1CustomerServiceSkills#1WrittenCommunication##2UnconsciousBias#3VirtualWorkintheNewNormal#4WorkingRemotely#5CommunicationEssentials#6EssentialCustomerServiceSkills#7TimeManagement#8LearnAgileFundamentals#9FosteringDiversity,Equity,andInclusion#10InspiringEngagementandResilience#2ITIL?Foundation#3WorkingRemotely#4AgileProjectManagement#5TimeManageme