酒店司機(jī)崗位職責(zé)

Roomtohaveagreatstart成的開Driver司機(jī)HotelLevel:店級(jí)JobBand:位級(jí)

IV99

Department:門ReportsTo:屬級(jí)

Division務(wù)BellCaptain,Concierge,FrontOfficeManager李班禮主，廳經(jīng)OVERVIEW職位概述

Provideefficienttransportservicesforguestsandhotelexecutives.為客人酒店高提供交服務(wù)。AtInterContinentalHotels&Resortswewantourgueststofeelspecial,cosmopolitanandInKnowwhichmeansweyouto:

Becharmingbybeingapproachable,havingconfidenceandshowingrespect.Stayinthemomentbyunderstandingandanticipatingguests’needs,attentivetakingownershipofgettingdone.Makeitmemorablebybeingknowledgeable,sharingstoriesandshowingyourstyletocreatemomentsthatmakepeoplefeelspecial.在洲酒及假，我們希望賓客感覺(jué)風(fēng)格獨(dú)特、時(shí)尚現(xiàn)代和入洞悉這意味們需要：

親切、滿自信體現(xiàn)尊來(lái)展現(xiàn)有力你。理解和測(cè)賓客需要、到細(xì)心到、具人翁精、把事辦好，持注下見(jiàn)多識(shí)、分享歷、展你的風(fēng)來(lái)創(chuàng)造人感覺(jué)別的時(shí)，做到令人難。DUTIESANDRESPONSIBILITIES作職責(zé)

Responsibleforsafetransferofguestsalldeterminedlocations負(fù)責(zé)將人從所指定地安全送Createguestsatisfactionthroughapleasingpersonality,effectivecommunicationskillsandshouldbefirsttogreettheguestaspertimeoftheday憑借令愉快的格和有的溝通巧取得戶的滿，并且要主動(dòng)客人打呼Maintaingoodknowledgeofthecityrouteslocationsandhotelfacilities熟知城路線、點(diǎn)和酒設(shè)施Maintainknowledgeofflighttimingsandassistguestinhandlingandloadingbaggagewheneverrequired知曉航時(shí)間，按客人求協(xié)助處理和載行李

Maintainahighstandardofpersonalhygieneandbewellgroomedandwelldressedalltimes保持個(gè)衛(wèi)生，隨時(shí)保持個(gè)形象和著整潔Doutmosttolearnnamesofguests,especiallyrepeatlongstayingguestsremainingalerttosituationstoofferassistance盡力熟客人的字，特是熟客長(zhǎng)包房客人，意觀察況以向人提供助Assistinvaletparkingwhenassignedanyduty在沒(méi)有作任務(wù)協(xié)助代泊車Maintaindetailedknowledgeoffacilitiesandservicesofthehotelanduseknowledgetopromotethehoteltoguests熟知酒設(shè)施和務(wù)情況并以此客人推酒店Keepabreastofactivitiesyourcitywhichmayaffectdrivingtimesorroutesandrelaythistomanagement了解所城市的動(dòng)，如現(xiàn)可能響駕駛間或路的情況向管理匯報(bào)Responsiblefortheupkeepandcleanlinessthecarusedforguesttransferandassistwithmaintainingvehiclestohotelpresentationstandards負(fù)責(zé)載車輛的養(yǎng)和清，并按酒店形標(biāo)準(zhǔn)對(duì)輛進(jìn)行護(hù)PerformsotherdutiesmaybeassignedbytheRoomsDivisionManager執(zhí)行房部經(jīng)理能分派其它任ACCOUNTABILITY責(zé)任范圍Numberofemployeessupervised管理的員DirectN.A.直接

無(wú)IndirectN.A.間接

無(wú)AnnualOperatingProfit/PayrollBudget–年度經(jīng)營(yíng)潤(rùn)和薪金算

N.A.無(wú)Metrics–主要績(jī)效標(biāo)

Completionofassignedtasks完成分給的工的情況DecisionMakingResponsibilities(DecisionRights)–決策職責(zé)決策)﹣Pageof4第2頁(yè)，4頁(yè)

N.A.無(wú)QUALIFICATIONSANDREQUIREMENTS任職要求RequiredSkills–技能要求

Communicationskillsareutilizedsignificantamountoftimeinteractingwithothers;demonstratedabilitytointeractwithcustomers,employeesandthirdpartiesthatreflectshighlyonthehotel,thebrandandtheCompany.擁有在他人交時(shí)大多時(shí)間所用的溝技能；全代表店，品和公司顧客，工和第方交往的能。AbletoreadandwriteEnglish能夠讀英語(yǔ)Validdriver’slicenseforHotelvanand擁有駕酒店面車和汽所需的效駕駛照。Qualifications–學(xué)歷

HighSchool.高中Experience–經(jīng)驗(yàn)

1yearexperienceinguestserviceorasadriver.1年賓客務(wù)或司的經(jīng)驗(yàn)Thestatementsinthisjobdescriptionareintendedtodescribetheessentialnatureandlevelofworkbeingperformed.Theynotintendedtobe