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02

FOODPREPARATION

JOBCATEGORIES:

CHEFDEPARTIE

BAKER

EX.OUSCHEF

CHEFPATISSIER

SOUSCHEF

POISONNER

ASST.BUTCHER&FISHMONGER

ALLKITCHENSTAFF

COMMISCHEF

STEWARD

ASSISTANTCHERSTEWARD

STEWARDSUPERVISOR

CHEFSTEWARD

KITCHEN

FOODPREPARATION

JOBCATEGORY

WINNER

CHEFDEPARTIE

SHERATONFIJIRESORT

TASKS

PURCHASINGANDRECEIVINGPROCEDURE

STAFFWORKASSIGNMENTS

CHECKSTAFFWORKSCHEDULES&TIMESHEETS

GIVINGEFFECTIVEINSTRUCTIONS

BREAKAGEREPORTS

CONDUCTINGAPERFORMANCEAPPRAISAL

READINGANDUNDERSTANDINGDAILYOCCUPANCYCHARTSANDFORECASTS

INTERDEPARTMENTALLIAISON

BOSSSEMINAR

STANDARDSANDPROCEDURES

DEPARTMENT:FOODPREPARATION JOBCATEGORY:CHEFDEPARTIE

HEAD: G.M.APPROVAL: DATE:

TASK:PURCHASINGANDRECEIVINGPROCEDURE

STANDARD:ALLITEMS(APARTFROMFOOD)WILLHAVEAPURCHASEORDERAUTHORISEDBYTHEGENERALMANAGERANDFINANCIALCONTROLLER

PROCEDURE:

AttendpurchasingandReceivingTrainingsessionheldbyController,sDepartment.

FindattachedController,sPolicyandprocedure.

STA

ND

ARDSA

ND

PROCEDURES

DEPARTMENT:FOODPREPARATION

JOBCATEGORY:CHEFDEPARTIE

HEAD: G.M.APPROVAL: DATE:

TASK:STAFFWORKASSIGNMENTS

STANDARD:NOSTAFFMEMBERWILLHA/ENOTHINGTODOATANYTIME

DURINGHIS/HERWORKDAY.

PROCEDURE:

Scheduleallstaffworkdayssothatthereare:

a)Setbreaktimesformealsandcoffee.

b)Makesurethattimesinbetweenbreaksareadequatelyfilledinwithworkassignments.

c)Keepaconstantcheckonstaffinbetweenbreaktimestoascertaintheyarenotunder-workedorgetintodifficultieswithabackupofwork..

d)Beflexibleenoughtoswapworkassignmentsbetweenstaffandbepreparedtohelpoutwhereabackupofworkoccurs.

e)BefamiliarwiththememorandumofagreementbetweenFijihotelAssociationandNationalUnionofHotelandCateringEmployees.

STA

ND

ARDSA

ND

PROCEDURES

DEPARTMENT:FOODPREPARATION

JOBCATEGORY:CHEFDEPARTIE

HEAD: G.M.APPROVAL: DATE:

TASK:CHECKSTAFFWORKSCHEDULES&TIMESHEETS

STANDARD:ALLSTAFFWILLWORKTOTHESETROSTERSANDRECORDTHEWORKONTIMESHEET.

PROCEDURE:

Checkrosterforamountofstaffonshift.

Checkthatstaffsarrivetosetrostertime.

Checkthatstaffrecordtimeworkedontimesheetandsignoffonthattime.

CheckwithDepartmentHeadthatanydiscrepanciesarerecordedinLogBookforfurtheractione.g.C&Aorabsenteeform.

Checkthatstaffstakescheduledbreaksonly.

STA

ND

ARDSA

ND

PROCEDURES

DEPARTMENT:FOODPREPARATION

JOBCATEGORY:CHEFDEPARTIE

HEAD: G.M.APPROVAL: DATE:

TASK:GIVINGEFFECTIVEINSTRUCTIONS

STANDARD:EVERYWUPERVISORWILLGIVEGLEARCONCISEINSTRUCTIONS.

PROCEDURE:

Attend“GivingEffectiveInstructions”seminarheldbyHumanResources.

STA

ND

ARDSA

ND

PROCEDURES

DEPARTMENT:FOODPREPARATION

JOBCATEGORY:CHEFDEPARTIE

HEAD: G.M.APPROVAL: DATE:

TASK:BREAKAGEREPORTS

STANDARD:ALLITEMSBROKEN(CHINA,GLASSWARE)WILLBERECORDEDANDCOSTEDMONTHLY,AREPORTWILLBEWRITTENTOTHEFOOD&BEVERAGESERVICEMANAGERANDEXECUTIVECHEFWILLBECOPIED.ONHANDOFTHESECOPIESNEWITEMSWILLBEORDEREDFROMTHEGENERALSTORE.

PROCEDURE:

Allbrokenglassandchinawarewillbekeptinonecontaineruntiltheendofthemonth.

Atallywillbekeptofallitemsbroken.Whenpossiblerecordstraightaway.

Attheendofthemonththebreakageswillbeaddedupandcosted.CopiesofthiswillbegiventoF&BServiceManagerandExecutiveChef.

AgeneralstoresrequisitioncanthebewrittenandgiventotheExecutiveCheftosign,whowillthenpassitontotheResidentManager.

Afterthetallyhasbeencheckedagainstthebreakagesthebrokenpiecesofchinaandglasswarearetobedisposedofsafely.

STA

ND

ARDSA

ND

PROCEDURES

DEPARTMENT:FOODPREPARATION

JOBCATEGORY:CHEFDEPARTIE

HEAD: G.M.APPROVAL: DATE:

TASK:CONDUCTINGAPERFORMANCEAPPRAISAL

STANDARD:THEEXECUTIVESOUSCHEF(ANDTHECHIEFSTEWARD)WILLBEFULLYCONVERSANYWITHAPERFORMANCEAPPRAISALANDBEABLETOCONDUCTANDRECORDTHEMOBJECTIVELY.

PROCEDURE:

Attend“CONDUCTINGAPERFORMANCEAPPRAISAL'SeminarheldbyHumanResources.

STA

ND

ARDSA

ND

PROCEDURES

DEPARTMENT:FOODPREPARATION

JOBCATEGORY:CHEFDEPARTIE

HEAD: G.M.APPROVAL: DATE:

TASK:READINGANDUNDERSTANDINGDAILYOCCUPANCYCHARYSAND

FORECASTS

STANDARD:EVERYONEATSUPERVISORYLEVELWILLFULLYUNDERSTANDANDKNOWHOWTOACTRPONDAILYOCCRPANCYFIGURES.

PROCEDURE:

ReadtheoccupancyforecastonthewalloutsidetheChef'sOfficetakingspecialcareoverthecolumnthatshowsamountofpersonsinhouse.

Onhandofthiscolumnyouwillknowoccupancyfigures.

Withthesefiguresfiguresknowntoyou,youcancalculatetheamountofmise-en-placeneedede.g.,300peopleinHouse,approximately300breadrolls,150croissantsforbreakfast,100Danishpastries,howmanyplates,crockeryandcutleryneedonthedayandhowmuchfoodistoberequisitionedandprepared.

Thisnumberwillalsohaveaneffectontherosteringforthedaye.g.,ifsomeonecallsinsickisitreallynecessarytoreplacethem?Checkoccupancy!

STA

ND

ARDSA

ND

PROCEDURES

DEPARTMENT:FOODPREPARATION

JOBCATEGORY:CHEFDEPARTIE

HEAD: G.M.APPROVAL: DATE:

TASK:INTERDEPARTMENTALLIAISON

STANDARD:EVERYPOSSIBLEEFFORYTWILLBEMADETOWORKCLOSELYTOGETHERWITHOTHERHOTELDEPARTMENTS.

PROCEDURE:

Tostopanyproblemsoccurringdeepotherdepartment

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