售后服務(wù)相關(guān)中英文翻譯

九、設(shè)制作周期：

Manufacturecycle:設(shè)備制作周期：收到定金之日起天完工（制作時間、安裝調(diào)試時間50天Completein150workingdaysafterreceivedownpayment(manufacturetime:100days,installationandcommissioningtime:50days)十、售服務(wù)及質(zhì)量證：

AfterSalesService&Warranty1、售后服務(wù)保證：AfterSalesService&Warranty：A、設(shè)計圖紙：

DesignDrawing乙方在設(shè)備驗收前向甲方交付字版或電子版技術(shù)資料一套括：設(shè)備主要性能、技術(shù)參數(shù)、主要機(jī)械結(jié)構(gòu)圖、網(wǎng)管圖、電器原理圖及接線圖。Beforeacceptanceoftheequipment,HEKEDAwillsupplythefollowingdocumentstothecustomer:1setEnglishtextversionandChineseversionoranelectronicversionofthetechnicalinformation,including:majorequipmentperformancedata,technicalparameters,themainmechanicalstructuredrawings,pipingdiagrams,electricalschematicsandwiringdiagramB、使用說明書

Operationinstruction乙方在設(shè)備驗收前甲方交付使用手冊及維護(hù)保養(yǎng)手冊各一套。Beforeacceptanceoftheequipment,HEKEDAwillsupply1setofequipmentoperationmanualandmaintenancemanualinEnglishversiontothecustomer.C、易損件、關(guān)鍵部件

ConsumablePartsandmainparts:乙方在設(shè)備驗收前，向甲方交付一套易損件、關(guān)鍵部件的清單。Beforeacceptanceofequipment,HEKEDAwillsupplytheconsumableandmainpartstocustomerD、技術(shù)培訓(xùn)

TechnicalTraining技術(shù)培訓(xùn)人員為機(jī)電工程師和現(xiàn)場操作工人訓(xùn)內(nèi)容為機(jī)械及電氣維修、保養(yǎng)和生產(chǎn)線操作。Providedtechnicaltrainingfortheoperators,trainingcontentincludingmechanicalandelectricalrepair,maintenanceandplatinglineoperation.E、質(zhì)保期及服務(wù)方法

WarrantyPeriod&Service乙方所提供的設(shè)備保修期為一年保修期內(nèi)凡該生產(chǎn)線所出現(xiàn)的非人

為因素?fù)p壞故障乙方都將負(fù)責(zé)免費維修對其它原因造成的損壞以及保修期結(jié)束后，乙方仍將以優(yōu)惠的價格為需方提供服務(wù)。Warrantyperiodoftheequipmentis1year.Duringthewarrantyperiod,thedamagecausedbyfactor,HEKEDAwillberesponsibleforthefreerepairorreplacement.Damagesbyotherfactorsorafterthewarrantyperiod,HEKEDAwillcontinuetoprovideserviceswithreasonablepricetothecustomer.F、應(yīng)急響應(yīng)時間

EmergencyRespondTime乙方在接到甲方通知后2個工作小時內(nèi)給予明確答復(fù)24個工作小時趕到現(xiàn)場。Afterreceivingthenoticefromthecustomer,HEKEDArespondtothecustomerwithin2.HEKEDAserviceengineerwillarrivethesitewithin24hours2、生產(chǎn)線的設(shè)計使用壽命≥12年。LifetimeofDesignedMachine≥12years售服saleservicea、裝置（RO反滲透膜及其它有規(guī)定的除外）質(zhì)保期為現(xiàn)場安裝結(jié)束后個。質(zhì)保期內(nèi)凡因買方原因造成本裝置出力不夠不合格及其它與本技術(shù)規(guī)范約定不相符合的情況，賣方負(fù)責(zé)免費處理或更換相應(yīng)的設(shè)備或部件；Guaranteeperiodthemachineis12months(exclude:ROreverseosmosismembraneandmentioned)afterfinishedtheinstallation.ifunusualphenomenonoccurslikewaterdisqualificationandothertechnologyarenotaccordingwiththeagreementsupplierwillberesponsibleforfreerepairorreplacement.b、質(zhì)保期內(nèi)，在正常使用、維護(hù)保養(yǎng)的情況下，主要設(shè)備部件出現(xiàn)兩次以上故障，買方有權(quán)要求退貨；所產(chǎn)生的相關(guān)的一切費用由賣方承擔(dān)；Underthenormaloperationandmaintenancecondition,ifthepartsoccurtimesstoppage,thebuyershouldhasrightreturngoodsandrelatedcostsfromsupplier.c.我司對所提供的設(shè)備負(fù)責(zé)終身維護(hù)，對保修期外的服務(wù)可協(xié)議收取件成本費及服務(wù)費；Supplierresponsibleformaintenancethemachinelifetime,afterthewarrantyperiod,suppliercontinuestoofferthetechnicalservice,butreplacingthespareparts,supplieronlychargeformaterialandservicefee.a.我司將每六個月一次對客戶進(jìn)行一次回訪解并處理工程運行過程中出現(xiàn)的各問題；Supplierwilleverythreemonthscheckthemachinewhetherisrunninggoodor

b.對戶在日常使用過程中出現(xiàn)的設(shè)備質(zhì)量投訴做出快速反應(yīng)，最遲不得超過24小時到達(dá)現(xiàn)場予以解決。Afterreceivingnoticefromthebuyer,supplierwillrespondtothecustomerwithin24hoursonthespottosolvetheproblems.一、Quotationof：30days報價的有效期：30天二、TimeofFinished：15weeks交貨期：15weeks三、Delivery、Installation、Training、Maintenance：交貨，安裝，培訓(xùn)，維護(hù)A、Delivery:交貨OurfactoryisinchargeoftransportfromShenzhentoXiamen’sfactory.CustomerneedtopreparetheLifthoistingforloadingandunloading;我們公司負(fù)責(zé)從深圳到廈門工廠的運輸費，客戶需自提裝卸貨費用。B、Installation:安裝Afterinspectedtherunningofequipmentatourfactory.Thenwillbefinishedtheinstallationandcommissionatcustomerfactory,裝置在我司驗收結(jié)束后將會完成安裝并提供安裝說明書。C、Training:培訓(xùn)Trainingcoursetooperatorandmaintainer,includingnormaloperating,培訓(xùn)針針對操作和維護(hù)人員包括正常操作，維護(hù)，故障解決等等。DTimeofGuarantee:Oneyear(Heaterissixmonth)保修期一（加熱器六個月）However,andthedamagecausedbynaturaldisastersnotwithinthewarranty.人為損害和自然災(zāi)害不在保修范圍內(nèi)。I.WarrantyandService保修服Awarrantyof24monthson“InsertSupplierNametcomponentsisincludedwiththepurchaseoftheequipment.Purchasedcomponentswillbewarrantedperthemanufacturer’swarranty.Thewarrantyperiodstartsaftersuccessfulstart-upinthePurchaser’splantandafterfinalacceptancehasbeensignedoff.

“入供應(yīng)商名稱“造的設(shè)備組件包含購買的設(shè)備，保修期為個月。購買的組件將通過制造商的質(zhì)量保證審核質(zhì)保期從設(shè)備使用以及在買方的工廠驗收完成后簽字確認(rèn)后開始算起。Ifequipmentbreakdownoccursduringweekdays(MondaytoSaturday)whichwouldresultinthelossofproduction,andtheequipmentmanufacturerisnotifiedby3PM,servicetechnicianfromthemanufacturermustarriveinFederal-Mogulfacilitywithin24hoursfromnotificationforanalysisandrepair.Therepairmusttakeplaceimmediatelyafterprocurementofthenecessaryspareparts.Anypartsthatwilltakemorethantwo(2)daystoprocuremustbeincludedinrecommendedsparepartslistprovidedbytheequipmentmanufacturer.如果設(shè)備在工作日（周一到周六）發(fā)生故障，導(dǎo)致對生產(chǎn)造成損失，并且在下午三點前已經(jīng)通知設(shè)備制造商，制造商的服務(wù)技術(shù)員必須在接到通知后小時內(nèi)到達(dá)Federal-Mogul公司工廠進(jìn)對設(shè)備行分析和維修到必要的備用零件后必須馬上進(jìn)行維修過兩天后還沒買到的任何零件必須包含在設(shè)備供應(yīng)商的建議備用清單里面。II.Termsofpayment付款條AllcapitalexpendituresfallundertheresponsibilityofGlobalPurchasingwhowillnegotiatecontracttermsandconditionswithprospectivevendors.所有資金支出都屬于與潛在供應(yīng)商協(xié)商合同條款和條件的全球采購員的責(zé)任。Thefollowingstandardpaymenttermsaremandatoryforcapitalequipmentpurchasesregardlessofthevalue:以下付款條件標(biāo)準(zhǔn)不管價格是多少都由固定設(shè)備采購員強制執(zhí)行：up-frontpaymentwithorder訂單禁止預(yù)付款。80%paymentuponshipment,withtermsofnet,60daysfromthedateofinvoice.出貨時，從發(fā)票日起60天內(nèi)以網(wǎng)上轉(zhuǎn)賬的方式支付的貨款。20%paidaftersuccessfulfinalrun-offandconfirmedacceptanceoftheequipmentatF-Mfacility,withtermsofnet,60daysfromthedateoffinalacceptance.

備成功運行并且在Federal-Mogul公司工廠確認(rèn)驗收后，從最終驗收日算起60天內(nèi)，通過網(wǎng)上轉(zhuǎn)賬的形式，支付剩下的貨款。Documentation文資

Documentation:

文件資料

2-foldbothinEnglishandChineseprinted,2打印的資料需要是中英文兩種語言版本1-foldbothinEnglishandChinesestoredondisk1磁盤里面的資料也需要是中英文兩種語言Machinelabelling:BothinEnglishandChinese

機(jī)器標(biāo)簽

中英文兩種語言

NCcontrollanguage:inEnglish

NC控制語言

英語AnydocumentinChineselanguagerequiresadditionalcosts!EnglishisOK中文版本的任何文件都需要追加成本英文版本就可以了Weassumethatthelanguageforanodizerlabelling,NCcontrolandalldocumentationsheetsandpapersisgeneralEnglish!Accepted我們假陽極處理標(biāo)，NC控制和有的文表格和文件是英文本可以接操員維員培Duringpreacceptanceinlocalbysupplierpersonnel在當(dāng)?shù)仡A(yù)驗收期間，供應(yīng)商人員對客戶操作員和維護(hù)人員進(jìn)行培訓(xùn)。AftercommissioningandfinalacceptanceinFMDSbysupplierpersonnel在輝門公司試機(jī)和最終驗收結(jié)束后，供應(yīng)商人員對客戶操作員和維護(hù)人員進(jìn)行培訓(xùn)。

收啟綜：Beforedeliveryapprovalthemachineproducerwillcarryoutasuitableinspection/approvalofthemachineinthepresenceofqualifiedpersonnel.Ifnecessaryaninspectioninrelationtosafetywillbecarryoutbyspecialists.在設(shè)備制造商批準(zhǔn)出貨前將在有資質(zhì)的人員面前對設(shè)備進(jìn)行適當(dāng)?shù)尿炇?批準(zhǔn)。如果必要，將由專家對相關(guān)的安全設(shè)備進(jìn)行驗收。/approval預(yù)收交批Takingplaceatmanufacturerwithproductionofapprox.2x300testpistons.在制造商的工廠對大約x300活塞進(jìn)行測試。Forthisprocedurearetwocompletesetsofmasksnecessary!這個步驟必需要兩套成套口罩。WealreadyorderedrequestedmasksfromGrammbefore,thiscanbedoneonoursitewithavailableMASKs.我們已經(jīng)給Gramm下單購買口罩了，可以使用我們公司現(xiàn)有的口罩。

/over//啟/移交/產(chǎn)釋終收Thestartupofthemachinewillbecarriedoutinthepresenceoftheresponsibleoperatingpersonnelandincludesabriefintroduction.設(shè)備的啟動將在負(fù)責(zé)操作的人員面前進(jìn)行，包括簡單的介紹。performance:安全健績ThelinehastobeconformablewithallrelevantChina-guidelines.生產(chǎn)線必須符合中國的相關(guān)指導(dǎo)方針。ThisisonlypossibleincasewegetthedifferencesbetweentheChinaguidelinesandtheCEcompatibilityfromthecustomer!這僅是為了以防萬一中國的指導(dǎo)方針與客戶安全認(rèn)證兼容性發(fā)生沖突。Asrequiredguidelines,weensureCEconformity!

Good按照指導(dǎo)方針要求，我們確保符合安全認(rèn)證好Thelineworksonitsownandthereforehastobefitoutwithaprotectiondevice.生產(chǎn)線是自動操作的，因此，必須配備保護(hù)裝置。ThemanufacturerhavetoissueaCE-certificate(CEsign)fortheline,includingallinterfacedescribeabove.設(shè)備制造商必須給生產(chǎn)線加貼安全認(rèn)證標(biāo)志（“CE上所描述的接口。Noiselevelofequipment<78dB(A)設(shè)備噪聲等級78dB(A)EquipmentDeliveryTiming:設(shè)備交時間：Supplierwillprovidedeliverylead-time.Alldeliverydates,onceagreedupon,

mustbemet.供應(yīng)商提供交付時間。所有的交貨日期，一旦商定就必須滿足要求。Approx.10-12monthafterclarificationofalltechnicalandcontractdetails!大概在闡明所有工藝和合同細(xì)節(jié)后10到12個月內(nèi)。FMrequestleadtimeApprox5-6months.輝門公司要求交付周期大約為5到月內(nèi)。Wecanrealizeadeliverytimeof7to8monthsstartingfromentrance!從下訂日起，我們交貨時可以為到8月。FMrequestleadtimeApprox5-6months.otherwisewehavetospendmorecostforanodizingoutsourcing.輝門公司要求交付周期大約為5到6個月，因此，對陽極氧化設(shè)備的外購我們必須花更多的成本。Warranty:質(zhì)Theequipmentiswarrantedbythemanufacturertobefreeofdefectsinmaterialsandworkmanshipforaperiodof24monthsaftercommissioningoftheequipment.Iftheequipmentisnotinstalledandcommissionedbyrepresentativesofthemanufacturer,theequipmentiswarrantedforaperiod