企業(yè)應(yīng)用整合異構(gòu)應(yīng)用的業(yè)務(wù)流程自動(dòng)化

企業(yè)應(yīng)用整合---異構(gòu)應(yīng)用的業(yè)務(wù)流程自動(dòng)化第一頁，共十八頁。遺留應(yīng)用的整合企業(yè)中還有大量的遺留應(yīng)用系統(tǒng)，如何將它們與新開發(fā)的應(yīng)用整合起來。通過異構(gòu)系統(tǒng)的整合，保護(hù)現(xiàn)有的投資，還可以方便地產(chǎn)生新的商務(wù)流程從而帶來新的利潤(rùn)！第二頁，共十八頁。應(yīng)用的整合為什么重要?是為了:把事情做得更好AutomateExistingProcesses做一些新的事情ProvideNewServices最終目的是:節(jié)約費(fèi)用TakemanualInterventionoutofaProcess(OrderFulfillment,Inventorymanagement,etc.)CoordinatebetterwithSuppliers,BusinessPartners,orCustomers賺取新的利潤(rùn)ProvideNewProductsorServices(WebEnabled,(NewcombinationsofProducts,Services)ProvideBetterService(CompleteOn-lineLoanApproval,PurchasePCandOn-lineServicewithsingletransaction第三頁，共十八頁。應(yīng)用集成的“噩夢(mèng)”InternalUsersCustomersSuppliersPartners第四頁，共十八頁?！柏瑝?mèng)”的解決方案

EAI”涅磐”InternalUsersCustomersSuppliersPartnersEnterpriseApplicationIntegrationEnvironment第五頁，共十八頁。流程驅(qū)動(dòng)整合！InternalUsersCustomersSuppliersPartnersEnterpriseApplicationIntegration第六頁，共十八頁。EAI解決的五個(gè)問題基礎(chǔ)構(gòu)造:1.消息傳遞(Middleware)2.已有應(yīng)用系統(tǒng)的接口(AdaptersorConnectors)3.將所有數(shù)據(jù)轉(zhuǎn)換為“世界語”（共同的語言）4.翻譯“世界語”，解決方言問題。真正的商務(wù)價(jià)值產(chǎn)生在業(yè)務(wù)流程自動(dòng)化以后。5.協(xié)調(diào)多個(gè)系統(tǒng)–做什么？什么時(shí)候做？誰來做？等等。(管理異構(gòu)系統(tǒng)之間的業(yè)務(wù)流成)第七頁，共十八頁。iPlanetIntegrationServer特性由業(yè)界最好的技術(shù)組成：流程引擎AwardWinning-CrossRoads‘A’List基于業(yè)界標(biāo)準(zhǔn)-XMLandXSLTSunJavaMessageQueue–我們最好的消息中間件與OS/390主機(jī)系統(tǒng)由杰出的集成能力流程引擎具有非常好的處理能力–單隔引擎處理超過一百萬的商務(wù)流程！輕量的適配器簡(jiǎn)單的適配器生成技術(shù)第八頁，共十八頁。四種工作流（Workflow）Document/ImageWorkflow

ContractdevelopmentInformationfulfillmentChangemanagementEmbeddedWorkflow

ERPHRDesktopappsCollaborativeWorkflowMessagingbasedNewproductdevelopmentIssueresolutionSchedulingProductionProcessManagementReal-time,inProductionExtremeHighScalabilityZeroLatencyandStraight-ThroughProcessing第九頁，共十八頁。工作流類型Document/ImageWorkflow

PlexusFloWareTibcoInConcertIBMMQSeriesIntegrator(formerlyFlowmark)EmbeddedWorkflow

iPlanetProcessManagerSAPembeddedWorkflowBEAProcessIntegratorWebMethodsCollaborativeWorkflowLotusNotesMSOutlookProductionProcessManagementiPlanetIntegrationServer第十頁，共十八頁。BTCellnet英國(guó)第二大移動(dòng)運(yùn)營(yíng)商六百萬注冊(cè)用戶隸屬于英國(guó)電信（BT）

面臨的問題:通過識(shí)別有價(jià)值的用戶（可能帶來更多的利潤(rùn)的客戶），銷售可以在電話商提供跟好的服務(wù)吸引消費(fèi)者，降低“叛逃率”第十一頁，共十八頁。

CallcentreapplicationBilling(VMS)HardwareOrders(informix)OracleDatabaseBTCellnetFastSAVE:

TheBusinessView第十二頁，共十八頁。BTCellnetFastSAVE:BusinessProcessViewFrontOfficeBackOfficeReceivecallRetrieveCustomerdetailsSaveCustomerCustomMiddlewareBillingCustomerStartGet

SubscriberInformationOracleDatabaseHardwareOrderHardwareOrdersUpdateBillingCustomMiddlewareBillingRecordCompletionFinishOracleDatabaseChallenge: ReducecustomerchurnratebyidentifyingprofitablecustomersandempoweringCSR’stoprovisionserviceswhileonthephoneSolution: AnEAIsolutionthatconsolidated12billingsystems,reducedinaccuratecustomerdata,andenabledzerolatencyflowofinformationiISIntegration第十三頁，共十八頁。MCIWorldcomIntegratedOrderManagerRecordsStatusDecomposesOrderSendsComponentstoCOMsOn-goingOrderManagement,StatusandTrackingComponentOrderManagersCOMforeverylineofBusinessSeparateProcessforeachProductOthers...OrderEntry,CSR40+differentEntryPointsSiebel(Future)ProvisioningServiceInitiationExceptionHandlingLocalCOMLDCOMWirelessCOM第十四頁，共十八頁。MCIWorldcom-BusinessBenefitsReusableProcessFrameworkforAllAutomationProjectsLowerDevelopmentCostsHigherLevelsofAutomationinProcessFewerRejectsReducedExceptionHandlingShorterProvisioningTimesSystematizedAddingNewProductsandBundlestoMixNewProducts,BundlesDeliveredinLessTimeLowerTrainingCostsLessRamp-upTimeforNewCSRs第十五頁，共十八頁。競(jìng)爭(zhēng)優(yōu)勢(shì)–給您一些提示我們的核心優(yōu)勢(shì):有實(shí)施大型項(xiàng)目的成功經(jīng)驗(yàn)Open(XML,Java,CORBA,DCOM,JMQ,etc.)Robust,scalableprocessengineIntegrateddevelopmentenvironments(MoreTruewithForte4GLthanForteforJava,butFFJwillbefoldedinovertime)由全面的集成/電子商務(wù)解決方案(SunONE)具有很好的可擴(kuò)充性/性能的流程引擎:流程引擎–我們的傳統(tǒng)財(cái)產(chǎn)請(qǐng)注意:Workflow-Documentor,LowThroughput,emailbased,DBMS-CentricArchitectureversusProductionProcessManagement(Us)-Data-centric,highThroughput,TCP-IPMessages,MemoryResidentArchitecture大多數(shù)產(chǎn)平源自于Workflow(DocumentManagementorCollaborative)–他們的性能被過分夸大了。第十六頁，共十八頁。請(qǐng)記住我們前面所提的領(lǐng)域特點(diǎn);每家公司的技術(shù)源自于一種(Messaging,Transformation,orProcess/Workflow)總體來說，評(píng)價(jià)一個(gè)EAI產(chǎn)品，應(yīng)該看看他的“根”.MostEAIcompaniesstartedwithacoreproductandevolvedintoEAITheirweaknesseswillbefoundintheplaceswheretheyhadto"stretch"theircoretechnologytoencompassadditionalEAIrequirementsWeareOnlyOneswithProcessBackgroundbutwehaveAcquiredExcellentMessaging(JMQ)最為重要的時(shí)---EAI不是僅僅關(guān)于一個(gè)產(chǎn)品，他是在培育一個(gè)解決方案獲勝者將是擁有最全面解決方案的競(jìng)爭(zhēng)優(yōu)勢(shì)–給您一些提示第十七頁，共十八頁。內(nèi)容總結(jié)企業(yè)應(yīng)用整合。企業(yè)中還有大量的遺留應(yīng)用系統(tǒng)，如何將它們與新開發(fā)的應(yīng)用整合起來。通過異構(gòu)系統(tǒng)的整合，保護(hù)現(xiàn)有的投資，還