電話咨詢-情景對(duì)話

TicketService訂票服務(wù)

TelephoneInquiry電話咨詢——情景對(duì)話A:Hello!AirChinaBookingOffice.CanIhelpyou?P:Yes,please.I'dliketolearnsomeinformationabouttheflightfromBeijingtoSanya.A:Holdonforasecond,please.Letmechecktheavailability.Thereare3flightsflyingtoSanyaeveryday.It'sveryconvenientforyoutoflythere.P:Yes,Ithinkso.CouldyoutellmetheflightnumberonThursdayafternoon?Situation

1MissSmithisplanningatriptoSanya.Sheisnowenquiringfortheticketfarebytelephone.(P:passengerMrSmithA:Ticketagent)A:TheflightisCA1345thatdepartsat

2:35pmonThursdayafternoon.Willthisbeasingleticket?Andwillyoubetravelingfirstclassoreconomyclass?P:Howmuchistheeconomyclassfare?A:RMB1350forone-wayticket.P:It'salittleexpensive.A:Yes,thefareisalittlehigherthanusual,becauseitisnowthepeakseason.Wouldyouliketobuyaticketnow?P:Notnow.Mytravelplansarenotfinalized.Thankyoufortheinformation.A:Whenyouarereadytobookyourflight,pleaserememberAirChina.We’llbehappytoserveyou.Good-bye.1.I'dliketolearnsomeinformationabouttheflightfromBeijingtoSanya.我想了解一下從北京到三亞的航班信息。I'dliketo是固定句型，表示我想/愿意做某事informationabout關(guān)于某人/某事的信息，用介詞aboutflight表示航班IneedsomeinformationaboutyourflighttoLodon.我想了解一下你們飛倫敦的航班信息。要點(diǎn)解析：2.Letmechecktheavailability.讓我看看還有沒(méi)有座位。availability:n.可用性；有效性；實(shí)用性available：adj.可獲得的；可購(gòu)得的；可找到的；有空的Seatsareavailable.還有座位。要點(diǎn)解析：3.Willthisbeasingleticket?這是單程票嗎？singleticket:單程票single可以作為名詞和形容詞，表示單身，一個(gè)；單身的、一個(gè)的；所以singleticket就是單程票的意思。roundtripticket往返票Thereisalsoaroundtripdiscountwhichisdesignedtoattractpassengerstobuyaroundtripticket.要點(diǎn)解析：4.Willyoubetravelingfirstclassoreconomyclass?

你是選擇頭等艙還是經(jīng)濟(jì)艙？firstclass頭等艙economyclass經(jīng)濟(jì)艙businessclass商務(wù)艙

Howmuchistheeconomyclassfare?經(jīng)濟(jì)艙的票價(jià)是多少？要點(diǎn)解析：6.Thefareisalittlehigherthanusual,becauseitisnowthepeakseason.thepeakseason旺季peakn,山峰；最高點(diǎn)，頂點(diǎn)thelowseason淡季Manyairlines,forinstance,

havehighseasonandlowseasonfares.Faresarehigherandserviceismorefrequentduringthesummerthanthewinter,thelowseasonwhentherearefewertourists.要點(diǎn)解析：ReferenceMaterials李瑛、戰(zhàn)海林、孫卓夫編著，《民航地勤英語(yǔ)》，航空工業(yè)出版社，2020蔣煥新編著，《民航地勤服務(wù)英語(yǔ)》，科學(xué)出版社，2017林揚(yáng)、程茜、余明洋、鄧彥東編著，《民航乘務(wù)英語(yǔ)會(huì)話》（第四版），旅游