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2015年山東省職業(yè)院校技能大賽(高職組)【客房服務(wù)譯Whattimewouldyoulikeustocleanyourroom?Thisisaroomofsea/ocean2Ifyouareinahurry,weprovideatwo-hourexpresslaundry我們提供不同種類的服務(wù),洗、干洗、熨和縫補(bǔ)Weprovidevariousservicessuchaswashing,dry-cleaning,ironingandmending.Pleaseacceptmyapologyonbehalfoftheho6.Couldyougetarepairmantofixthe7.2135ThebathtubinRoom2135isoutoforder/service,Couldyoupleasesendsomeonetorepair/fixit?450%Wecandeliveryourlaundrywithin4hoursata50%extracharge./Wecandeliveryourlaundrywithin4hours,butwecharge50%more.ThewatertapwasdripallnightThehoprovidesshoeshiningserviceforitsguests.Thepillowcasesaredirty.CouldIchangethemfor1105ThisisRoom1105,Canyousendmeaniron,TheTVsetinmyroomdoesn’tgiveclearWhenwouldyoulikemetocleanyourInternetis of這是您房間的。我們的行李員會(huì)帶您去房間Thisisyourroomkey.OurbellboywillshowyoutoyourIwouldliketohaveanadaptor/Ineedan這項(xiàng)服務(wù)怎么What’stherateofthis托兒服務(wù)每小時(shí)20元,最低從4小時(shí)開(kāi)始計(jì)費(fèi)Thebaby-sittingservicecharges20yuanperhour,withaminimumof4Herearethreekindsofmedicinesforstomachache.Wouldyoulikemetoreadtheinstructionstoyou?譯I’vejusthadabathanditisamessinthebathroom.Couldyoucleanthebathroomalittle?MayIremovethethingsonyourdesksothatIcandustCanIhavesomemorejuiceforthemini-DoyoupreferyourlaundrybyexpressserviceorreturnedonthesameTheindemnityshallnotexceedtentimesofthelaundryWhenwouldyoulikemetoturnonthelightsforIttakestimetorepairtheair-conditionerinyourroom.I’mafraidyouhavetochangeforanotherroom.I’llhaveamaintenancemancomeinandlookintoIamsorrytodisturbyou.I’mheretofixthePleasedeposityourmoney,jewelsandothervaluablesinthe 請(qǐng)將您的現(xiàn)金、珠寶和其他貴重物品寄存在酒店的箱內(nèi)Pleasekeepyourroomkeywithyouallthetimeincaseyouneeditwhenyousignyourbills.請(qǐng)將房間隨時(shí)帶在身邊,以防簽單時(shí)要用SorrytohavecausedyousomuchIassureyouitwillneverhappenIfyouhaveanyproblemsorrequests,pleasedon’thesitatetoletusWishyouapleasantstaywithThisisLostandFound.We’vefoundyourcell這里是失物招領(lǐng)處,我們找到了您的MyhusbandandIwanttogooutthisevening.CanyoulookafterourbabyIftheguestwantstomakeaninternationalcall,howwouldyoulDial9(orothernumber)firstandthenyourcountrycode,citycodeandthenumberyouwant.Andthecallwillbecharged.Iftheguestcomestoyouandsayshe/shecannotopenthedoor,whatwouldyoudo?Iwouldchecktheguest’sID,andconfirmitwiththefrontoffice.Ifheistherightguestoftheroom,Iwillchangehiskeyforanewone,oropenthedoorforhim.Ifthereissomethingwrongwiththedoor,Iwillaskforamaintenancetechniciantofixit.Iftheguestasksforanextrabedinhis/herroom.WhatwouldyouCertainly,sir/madam.ButI’llhavetogetpermissionoftheFrontOffice./ButI’llhavetocontacttheFrontOfficefirst.Whenyouaregoingtocleantheroomfortheguest,andtheguest lsyouitisnotconvenientforhimnow,whatwouldyoudo?I’llasktheguestwhenitwillbeconvenientandnoteitdownintheIftheguestcominsthathislaundryhasbeendelayed.Whatwouldyousaytohim?Iwouldcheckitrightaway./“We’llcheckifyourlaundryhascomeback.”/“Wemadeamistakewhiledeliveringyourshirt.We’reverysorryfortheinconvenience.”/“Wedoapologizeforcausingyousomuchinconvenience.”Iftheguestcallsthehousekeeservicecenter,andsaysitisverycoldin/herroom,howwouldyouI’llltheguestthereisablanketorquiltinthecloset,I’llsendhim/heranextrablanketoraquilt,orIwillinformthemaintenancedepartmenttoseeifthereisanythingwrongwiththeairconditioner.Whenaguestcallstoborrowatransformerforherironbutyoudon’thaveone.Whatwouldyousay?I’msorry,wedon’thavetransformers.Butifyouwanttoironyourclothes,youcancallforthelaundryservice.Iamsuretheywilldoitforyou.IftheguestcallstheservicecenterandsaysthebulbinhisroomiswhatwouldyouI’llapologizetotheguestandlhim/hertheelectricianwillbethereHowwouldyouintroduceyourguestroomtotheIwouldltheguestabouttheequipment,theviews,theserviceguide,andsecurityoftheguestroom.Iftheguestcomesandlyouthathisroomissmokyandhewantstochangeit,butyoudonothaveanotherroomavailable,howdoyousolvetheproblem?Iwouldfirstapologizeforitandexinthesituationtohimandhelphimgetridofsmellbyopeningthewindowandcleaningthe2015年山東省職業(yè)院校技能大賽(高職組)【中餐宴會(huì)擺臺(tái)譯Welookforwardtoseeingyou.Wouldyoupleasecomewithme?/PleasefollowGoodafternoon.ThisisGardenRestaurant.WhatcanIdoforyou,please?There’satableforfouroverthere.Wouldyoulike5.我們給您留了吸煙區(qū)的桌子Wehaveatableinthenon-smokingarea foryou.I’msorry.ThetablesbythewindowareallYourtableisready,thisway,please.Hereisthe,sir.Pleasetakeyourtime.Thewaiter/waitresswillbeheretotakeyourordersoon.20Therestaurantisfullnow.Couldyoupleasewaitforabout20Pleaseenjoyyourmeal.Excuseme,sir.MayItakeyourorderCouldyougiveusabriefdescriptionofthe20Therestaurantisfullnow.Couldyoupleasewaitforabout20Howwouldyouliketopayforthemeal/makethepayment/settletheYourmealwillbereadysoon.Thankyouforwaiting,sir.Hereisyourbill.WouldyouliketocheckThesoupisreadypleaseenjoyit.I’mreallysorry.Pleasewaitamoment.I’llfetchthedish(es)foryouassoonasExcuseme,sir/madam.MayIseparatethedishforThisisthecompletecourse.ThereisdesserttoToexpressourregretforallthetrouble,weofferyouacomplimentarydessert.題型二英譯中Whichwouldyoulikebetter,atableinthehalloraprivateIamverysorry,sir.Allthetablesare until7p.m. Would7o’clockbeallright?Wewillhaveyouseatedassoonaswegetatable一有空桌,我們就安排坐下Wewillshowyoutothenon-smokingWouldyoulikeatablebytheWhatkindofcuisinedoyouserveinyourItlooksgood,smellsgoodandtastesTheminimumchargeforaprivateroomis200Yuan 200Wouldyouliketohavetabled’hote,oralaPleasetakecareofyourExcuseme,sir.WouldyoumindsharingthetablewithotherWouldyoupleaseaddonemorechairtoourHereisyourcardand這是您的和Can lme/describewhathappenedinLet’sgoDutchthisCouldyoumakeouttwoseparatedbillsforme?Youhavegota10%discountforyourVisa您使用維薩結(jié)賬可以享受9折MayIhaveaprintofyourcredit能不能刷一下您的Sorrytohavingkeptyouwaiting.I’llseetoitrightHerearesomecomplimentaryvouchersforyou.Youcanpaywiththemtimewhenyouhaveamealinour題型三情景Iftheguestwantstohavesomethingthatyourrestaurantdoesn’thave,whatwouldyousaytohim?Sorrysir.Thisisnotavailableinourrestaurant.ButmayIsuggestsomeWhenaguestcallstoreserveaprivateroomfordinner,whatinformationdoyouhavetoget?Ihavetoknowthedateandtimeforthereservation,thenumberofpeople,andanyotherspecialrequirements.Ifaguestcallstoreserveatableat7p.m.,butthereisn’tanyavailable,whatwouldyousay?I’msorry,ourrestaurantisfullybookedatthemoment.Wouldyoumindchangingyourtime?Tableswillbeavailableat7:30.Andweoffer drinksafter8:00p.m.Whatwouldyousaytotheguestifyouwanttoconfirmhis/herMayIconfirmyourreservation,sir/madam?Andthenrepeatthetime,thenumberofpeople,requirementsonthetablesanddishes.Iftheguestcominsthatthedishisnotfresh,howwouldyouIwouldapologizetotheguest,findoutthereason,andchangethedishorgivehimadiscountaccordingtothesituation.Ifaguestwhositsneartheair-conditionerfeelscoldinyourrestaurantandasksyoutoturndowntheair-conditioner,whatwillyoudo?I’llbringhim/herablankettokeepwarm.Oraskhim/herifhe/shecouldchangeforanotherseatfarawayfromtheair-conditioner.Iftheguestwantstoordersomewine,butitseemsthathe/sheisunder18yearsold,whatwillyoudothen?Accordingtothelaw,onlyadultsareallowedtodrinkspiritsordineinthebar,ifIamnotsureabouthis/herage,I’llaskinthisway,“MyIseeyouridentification?”.Ifhe/sheisunder18(yearsofage),I’lladvicehim/hertoordersomesoftdrinksorjuiceinstead.Iftheguestcominsthatthereisamistakeinhisbill.WhatwillyouI’llcheckitwiththedepartmentconcerned.Iwouldsay,“Wouldyoumindwaitingforaminute?/Sorry,I’llaskthecashiertocheckitupagain.Whenhandlingthereservationofabanquet,whatinformationshouldyougetfromtheguests?Ishouldmakesureofthenameofthe ororganization,theexpectednumberofpeopleortablesneeded,thetime, andbudgetforthebanquet,thewayhowtoarrangethetableorseatsandhowtodecoratethebanquethall,theguest’sspecialrequestsandthewayofpayment.Finally,Ishouldasktheguesttohandinsomedeposittosecurethereservationinadvance.Whentheguestfinisheshisdinner,andyouwanttoknowhissuggestion,whatwouldyousay?Iwouldasktheguestwhetherhehasenjoyedthedinnerorwhetherthereisanythingthe candotoimprove.2015【西餐宴會(huì)擺臺(tái)譯Today’sspecialistheroastlegofWouldyouliketotryourbuffetWhatwouldyoulikeforyourmainWhatwouldyouliketogowithyourmainWouldyoulikeyourfriedeggssunny-sideWouldyouliketotryourhouseI’msureyou’lllikeit.ItisWhichsaucewouldyoulikeforyourThisdishisforfourWhichflavorwouldyouprefer,sweetorI’mafraidthevegetablesaladissoldWouldyouliketotrysomethingWouldyouliketochargethistoyourroom,WouldyouliketohavebillsseparatedorasingleYoursteak、saladandwine, PleaseenjoyWouldyoulikesomeI’msorry,sir.DoyoumindtryingsomethingMayIserveittoyouWhatbrandcoffeewouldyouHereisthe ,sir.ThewaiterwillbeheretotakeyourHaveyoudecidedonanything,DoyoufancyaHowwouldyoulikeyourfishI’dliketochangemyreservationfrom6:30p.m.to7:3067Hereis andthewinelist.WouldyouliketoorderanWhatwouldyouliketogowithyourI'msorry.Oursirloinsteakissoldout.Wouldyouliketotryourtenderloin?ItisalsoveryYoucantryournewThaistyle您可以嘗試一下我們新推出的菜WouldyoulikeabottleofwhitewinetogowithyourYouhaveorderedtwomaindishes.Wouldyoulikethemservedtogetheror PleasebringmetwoslicesofbreadandbutterwiththeWehavebuffet.Youcanhaveallyouwantfor4040Bytheway,whatisthisunderthe順便問(wèn)一下,筷子的東西是什么WouldyouliketoseeourcakeI’dlikeacupofblackWehaveclearsoupandcreamsoupatyourDoyouhavevegetarianThedishisveryhot.Pleasebe這道菜很燙,請(qǐng)Couldyougivemesomemorenapkins,somesweet-and-soursauceand請(qǐng)多給我?guī)讖埡鸵恍┨鹚後u及胡椒Icanofferyousomeoystersoupasthechef’s題型三情景Whentheguestordersthebeefsteak,whatdoyouhavetopayattentionIwillpayattentiontohowtheguestlikesitdone:welldoneorrareandwhatkindofsauceordishestheguestwantstogowiththesteak.Ifyoufindthattheguestleavestherestaurantwithoutpayinghisbill,whatwouldyoudo?Iwouldgoand lhimthathehasforgottentopayhisIftheguesttakesouthiscigaretteandstartssmokinginanon-smokingareaintherestaurant,whatwouldyoudo?Iwouldgotohimandpoli lhimthatthisisanon-smokingareaandaskhimtostopsmokingortosmokeinthesmokingarea.Whileyoua
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