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bec高級真題資料僅供參考Text1Reading1hourPARTONEQuestions1–8Lookatthestatementsbelowandatthefivereportsaboutcompaniesontheoppositepagefromanarticlegivingadvicetoself-employedconsultantsaboutnegotiatingfeesfortheirservices.Whichbook(A,B,C,DorE)doseeachstatement1–8referto?Foreachstatement1–8,makeoneletter(A,B,C,DorE)onyourAnswerSheet.Youwillneedtousesomeoftheselettersmorethanonce.Example:Lackofself-confidencewillputyouatadisadvantageinanegotiation.0ABCDEThiscompanyhasbeeninvolvedindiversifyingitsbusinessactivities.Althoughthiscompanyisdoingwell,ithasanumberofinternaldifficultiestodealwithThiscompanyhasreducedtheprofitsitmakesonindividualitemsOnestatisticisalessaccurateguidetothiscompany’sperformancethananotherTheconditionswhichhavehelpedthiscompanyarelikelytobelessfavourableinthefutureThiscompany’ssharepricehasbeenextremelyvolatileoverthelasttwelvemonthsThiscompanyislikelytobethesubjectofatakeoverbidinthenearfutureThiscompany’sperformanceexemplifiesawidelyheldbeliefAChemicalCompany Masterson’sinterimpre-taxprofitsgrowthof20%wassomewhatinflatedasaresultoftheincomereceivedfromthedisposalofseveralofthecompany’ssubsidiaries.Theunderlying8%riseinoperatingprofitsisamorerealisticgaugeofthecompany’strueprogress.However,Masterson’simpendingmergerwithBentleyandKnightanditsappointmentofanewchiefexecutiveshouldmeanthatthecompanywillbeabletosustaingrowthfortheforeseeablefuture.Thesharepricehasvariedlittleduringthecourseoftheyearandnowstandsat£6.758BHotelGroup DuringthepastyeartheBowdenHotelGrouphasacquired77newproperties,thusdoublinginsize.lastweekthegroupreportedpre-taxprofitsof£88millioninthefirstsixmonthsoftheyear,aheadofexpectationsandhelpedbyastrongperformancefromitsLondon-basedhotelsandnewlyexpandedUSbusiness.However.Thereisstillsomewaytogo.Integrationofthenewacquisitionsisstillnotcompleteand,whilethesharepricehasrisenrecently,majorproblemswithintegrationhaveyettobesolved.2CHigh-techCompany ThistimelastyearashareinUsertechwasworthjustover£1.sixmonthsagoitwasworth£40.todayitispricedatunder£8.ifproofwereneed,hereisanillustrationofhowmuchofalotterythetechnologymarketcanbe.ButsometechnologycompaniesarefightingbackandUsertechisoneofthem.WhathasrenewedexcitementinthecompanyistheopeningofitsnewAmericanofficesinDallasanditsambitiousplanstoexpanditsuserbaseinbothNorthandLatinAmerica.DBuildingCompanyRenton’ssharepricehasrisengraduallyoverthepastyearfrom£2.4to£3.8.Thecompanyhasbeensuccessfulinchoosingprimelocationforitsbuildingsandhasbenefitedfromthebuoyantdemandforhousing.Whilstthisdemandisexpectedtoslowdownsomewhatduringthenextyear,investorsareencouragedbythecompany’sdecisiontomoveintobuildingsupermarkets.WorkhasalreadybegunontwositesinLondon,andthecompanyisexpectedtosignacontractwithinthenextmonthforbuildingfourlargesupermarketsinScotland.EPotteryManufacturerMiltonDisheshasbeenthroughashake-upoverthepastyear.Thegroup,whichhasbeencuttingmarginsandimprovingmarketing,maypostasmallprofitthisyear.ThemanymembersoftheMiltonfamily,whobetweenthemown58percentofthebusiness,havebeenwatchingthesharepricerisesteadilyandseveralarelookingtosell.TraderivalRuskinhasboughtupjustover17percentofthesharesandcouldwellbespurredintofurtheractionbythesignsofarecoveryatthefirm.PARTTWOQuestions9–14Readthetextaboutcareer-planningservices.Choosethebestsentencefromtheoppositepagetofilleachofthegaps.Foreachgap9–14,markoneletter(A-H)onyourAnswerSheet.Donotuseanylettermorethanonce.Thereisanexampleatthebeginning.(0)YourCareerPathCanLeadYouAnywhereWeusedtobeadvisedtoplanourcareers.Weweretoldtomakeaplanduringthelaterstagesofoureducationandcontinuewithitthroughourworkinglives.(0)_____somepeoplestillseecareersinthisway.However,topursueasingleoptionforlifehasalwaysbeenunrealistic. Planningforasinglecareerassumesthatwesetoutwithafullunderstandingofourlikesanddislikesandtheemploymentopportunitiesopentous.(9)____Formostpeoplethisdegreeofcertaintyaboutthefuturedoesnotexist. Ourinitialchoiceofcareerpathandemployerisoftenbasedoninadequateknowledgeandfalseperceptions.Butwithageandexperience,wedevelopnewinterestsandaptitudesandourprioritiesalter.Thestructureoftheemploymentmarketand,indeedofemploymentitself,issubjecttochangeasbothnewtechnologiesandnewworksystemsareintroduced(10)_____Wemustfacetheuncertaintiesofaportfoliocareer. Itisclearfromtherecentpastthatwecannotforeseethechangeswhichwillaffectourworkinglives.Thepaceofchangeisaccelerating,asaresultofwhichtraditionalcareerplanswillbeofverylimiteduse.(11)_____Theywillneedupdatingtoreflectchangesinourowninterestsaswellasintheexternalworkenvironment.Flexibleworkersalreadyaccountforabouthalftheworkforce.(12)______Wearelikelytofaceperiodsascontractworkers,self-employedfreelances,consultants,tempsorpart-timers. Manyemployersencouragestafftowriteapersonaldevelopmentdevelopment(PDP)(13)Althoughsomepeopleuseitonlytoreviewtheskillsneededfortheirjob,aPDPcouldbethenucleusofwidercareerplan–settingoutalternativelong-termlearningneedsandaplanofself-development. AreportissuedbytheInstituteofEmploymentStudiesadvisespeopletoenhancetheiremployabilitybymovingfromtraditionaltechnicalskillstowardstheattainmentofarangeoftransferable0ABCDEFGHAThisdualeffectmeansthattherelationshipbetweenemployersandworkershasevolvedtosuchandextentthatwecannolongerexpectalong-termrelationshipwithoneemployer.B.Itcarriesanimplicitassumptionthatweourselves,andthejobsweenter,willchangelittleduringourworkinglives.C.Thisgrowthsuggeststhatacareerplanshouldnotbeexpressedonlyintermsoffull-timeemploymentbutshouldmakeprovisionforthepossibilityofbecomingoneofthe.Dthisisasummaryofone’spersonallearningneedsandanactionplantomeetthem.EConsequently,theymustnowaccommodateanumberofobjectivesandenableustoprepareforeachonacontingencybasis.FHowever,itwarnsthatemployersoftenidentifytrainingneedsthroughformalappraisals,whichtaketoonarrowaviewofdevelopment.G.Suchafreelanceofconsultantwouldbeconstantlyindemand.HWewereexpectedtoworktowardsthatonecleargoalandtoconsideracareerchangeasabadthing.PARTTHREEQuestions15–20Readthefollowingarticleonnegotiatingtechniquesandthequestionontheoppositepage.Foreachquestion15–20,markoneletter(A,B,CorD)onyourAnswerSheetfortheansweryouchoose.TheNegotiatingTable:Youcannegotiatevirtuallyanything.Projects,resources,expectationsanddeadlinesarealloutcomesofnegotiation.Somepeoplenegotiatedealsforaliving.DrHerbCohenisoneoftheseprofessionaltalkers,calledinbycompaniestonegotiateontheirbehalf.Heapproachestheartofnegotiationasagamebecause,asheisusuallynegotiatingforsomebodyelse,hesaysthishelpshimdraintheemotionalcontentfromhisconversation.Heisworkinginacompetitivefieldandneedstoavoidbeingtooadversarial.Whetherhesucceedsornot,itisimportanttohimtomakeagoodimpressionsothatpeoplewillrecommendhim. Thestartingpointforanydeal,hebelieves,istoidentifyexactlywhatyouwantfromeachother.Moreoftenthannot,onepartywillbetryingtopersuadetheotherroundtotheirpointofview.Negotiationrequirestwopeopleattheendsaying‘yes”.Thiscanbeaproblembecauseoneofthemusuallybeginsbysaying“no”.However,althoughthiscanmaketalksmoredifficult,thisisoftenjustastartingpointinthenegotiationgame.Topmanagementmaywellrejecttheideainitiallybecauseitisthesaferoptionbuttheywouldnotbethereiftheywerenotinterested. Itisamisconceptionthatskillednegotiatorsaresmoothoperatorsinsmartsuits.DrCohensaysthatoneofhisstrategiesistodressdownsothattheothersidecanrelatetoyou.Pitchyourlooktosuityourcustomer.Youdonotneedtomakethemfeelbetterthanyoubut,Forexample,dressinginastylethatisnotovertlyexpensiveorsuccessfulwillmakeyoumoreapproachable.Peoplewillgenerallyfeelmorecomfortablewithsomebodywhoappearstobelikethemratherthansuperiortothem.Theymaynotlikeyoubuttheywillfeeltheycantrustyou. DrCohensuggeststhatthebestwaytosellyourproposalisbygettingintotheworldoftheotherside.Askquestionsratherthangiveanswersandtakeaninterestinwhattheotherpersonissaying,evenifyouthinkwhattheyaresayingissilly.Youdonotneedtobecometheirbestfriendsbutbeingtoocleverwillalienatethem.Alotofdealsaremadeonimpressions.Donotrushwhatyouaresayingputafewhesitationsin,donottrytoblindthemwithyourverbaldexterity.Also,youshouldrepeatbacktothemwhattheyhavesaidtoshowyoutakethemseriously. Inevitablysomedealswillnotsucceed.Generallythelongerthenegotiationsgoon,thebetterchancetheyhavebecausepeopledonotwanttothinktheirinvestmentandenergieshavegonetowaste.However,jointventurecanmeanjointriskandsometimes,ifthisbecomestoogreat,neitherpartymaybepreparedtoseethedealthrough.Morecommonisacorporatecultureclashbetweencompanies,whichcanputpaidtoanydeal.Evenhavingagreedadeal,thingsmaynotbetiedupquicklybecausewhenthelawyersgetinvolved,everythinggetssloweddownastheyargueaboutsmalldetails. DeCohenthinksthatchildrenarethemastersofnegotiation.Theirgoalsaretotallyselfish.Theyunderstandthedecision-makingprocesswithinfamiliesperfectly.IfMumrefusestheirrequest,theywilltroopalongtoDadandpressurehim.Ifalelsefails,theywilltrythegrandparents,usingsomeemotionalblackmail.Theycanalsobeverysingle-mindedandhaveaninexhaustiblesupplyofenergyforthecausetheyarepursuing.Sotherearelessontobelearnedfromwatchingandlisteningtochildren.15DrCohentreatsnegotiationasagameinordertoAputpeopleateaseBremaindetachedCbecompetitiveDimpressrivals16Manypeoplesay“no”toasuggestioninthebeginningtoAconvincetheotherpartyoftheirpointofviewBshowtheyarenotreallyinterestedCindicatetheywishtotaketheeasyoptionDprotecttheircompany’ssituation17DrCohensaysthatwhenyouaretryingtonegotiateyoushouldAadaptyourstyletothepeopleyouaretalkingtoBmaketheothersidefeelsuperiortoyouCdressinawaytomakeyoufeelcomfortable.Dtrytomaketheothersidelikeyou18AccordingtoDrCohen,understandingtheotherpersonwillhelpyoutoAgaintheirfriendshipBspeedupthenegotiationsCplanyournextmove.Dconvincethemofyourpointofview19DealssometimesfailbecauseAnegotiationshavegoneontoolongBthecompaniesoperateindifferentwaysConepartyrisksmorethantheother.Dthelawyersworktooslowly20DrCohenmentionschildren’snegotiationtechniquestoshowthatyoushouldAbepreparedtotryeveryrouteBtrynottomakepeoplefeelguiltyCbecarefulnottoexhaustyourselfDcontrolthedecision-makingprocess.PARTFOURQuestions21-30Readthearticlebelowaboutthemethodssomecompaniesarenowusingforrecruitment.Choosethecorrectwordtofilleachgapfrom(A,B,CorD)ontheoppositepage.Foreachquestion21-30,markoneletter(A,B,CorD)onyourAnswerSheet.Thereisanexampleatthebeginning,(0)TheScientificApproachtoRecruitment Whenit(0)toselectingcandidatesthroughinterview,moreoftenthannotthedecisionismadewithinthefirstfiveminutesofameeting.Yetemployersliketo(21)themselvesthattheyarebeingexceptionallythoroughintheirselectionprocesses.Intoday’scompetitivemarketplace,the(22)ofstaffinmanyorganizationsisfundamentaltothecompany’ssuccessand,asaresult,recruitersuseallmeansattheirdisposalto(23)thebestinthefield. Onemethodinparticularthathas(24)inpopularityistesting,eitherpsychometrictesting,whichattemptstodefinepsychologicalcharacteristics,orability£aptitudetesting(25)anorganizationwithanextrawayofestablishingacandidate’ssuitabilityforarole.It(26)companiestoaddvaluebyidentifyingkeyelementsofapositionandthentestingcandidatestoascertaintheirabilityagainstthoseidentifiedelements. Theemploymentofpsychometricorabilitytestingasone(27)oftherecruitmentprocessmayhavesomemerit,butinrealitythereisnoreal(28),scientificorotherwise,ofthepotentialfutureperformanceofanyindividual.Theanswertothisproblemisexperienceininterviewtechniquesandstrongdefinitionoftheelementsofeachpositiontobe(29)asthewholerecruitmentprocessisbasedonfewrealcertainties,theinstinctivedecisionsthatmanyemployersmake,basedonaCTandthefirstfiveminutesofameeting,areprobablynolessvalidthananyothertoolemployedinthe(30)ofrecruitment.Example:AhaveBdecideCdoDmake0ABCD21.Asuggest Bconvince Cadvise Dbelieve22.Aworth Bcredit Cquality Ddistinction23.Asecure Brelies Cattain Dachieve24.Alifted Benlarged Cexpanded Drisen25.Aprovides Boffers Ccontributes Dgives26.Alets Benables Cagrees Dadmits27.Aportion Bmember Cshare Dcomponent28.Aextent Bsize Camount Dmeasure29.Aoccupied Bmet Cfilled Dappointed30Abusiness Btopic Cpoint DaffairQuestions31-40PARTFIVEQuestions31-40Readthearticlebelowaboutaveryexpensivenewperfume..Foreachquestion31-40,writeonewordinCAPITALLETTERSonyourAnswerSheet.Thereisanexampleatthebeginning,(0)Sweetsmellofexcess-forjust£47.874abottle Themarketingsaysitisthe“ultimatesymbolofindulgenceandtrulyimpeccabletaste”.Anewscent,namedV1,has(0)launchedforChristmas-retailingatjust£47.874.Themakersareproudlypromotingit(31),the“world’smostexpensiveperfume”andareconfidentofsellingthelimitededitionof173bottles-(32)itshouldbeexactly173bottlesisnotmadeclearinthepublicityfortheproduct. Althoughcarefullypricedatjustunderthe£50.000mark,thisperfumeisclearly(33)somethingforanyonewhoconsiders£30toomuchtopayforabottleofeau-de-toilette.Those(34)arepotentialcustomerswillcertainlybereassuredtolearnthatacasecoveredinrubiesanddiamondsisincludedfree(35)charge.Purchasersareassuredoffurthersavings,withunlimitedscentrefillsguaranteedindefinitely-atnoextracost. ThefragranceistheideaofArfaqHussain,a27-year-oldclothesdesignerwhofirstmadeaname(36)himselfwithanair-conditionedjackethewasaskedtomakebythesingerMichaelJackson(37)far,MrJacksonistheonlypersonto(38)placedanorder-hewantstwo,accordingtoMrHussain. MrHussainisunconcernedathavingnopreviousexperienceofperfumery.“It’sso(39)morethanaperfumeit’sapieceofjewellery,too.““explainedMrHussain.Heattemptedtodescribethe£47.874sensation.“itisdelicate,fragrantandquiteunique.Whenyouopenthelid,ittakesyoutotallyaway.It’sjust(40)beingsurroundedbythousandsofwildflowersandroses.PARTSIXQuestions41-52Readthetextbelowaboutteam-basedpayInmostofthelines41-52thereisoneextraword.Itiseithergrammaticallyincorrectofdoesnotfitinwiththesenseofthetext.Somelines,however,arecorrect.Ifalineiscorrect,writeCORRECTonyourAnswerSheet.Ifthereisanextrawordintheline,writetheextrawordinCAPITALLETTERSonyourAnswerSheet.Theexercisebeginswithtwoexamples,(0)and(00).Team-BasedPay0Team-basedpayschemesthathavebeencatchingtheeyeofmodernemployers.00Supporterssaythattheyencouragegroupendeavourandimprove41organizationalperformance.Butsalespeople,typicallythemostself-motivated42ofworkers,theyhavetraditionallybeenrewardedaccordingtoindividual43performance.Soareteam-basedschemessuitable?Thekeyissueis44whetherteam-basedpayismorebeinginlinewiththeorganization’sobjectives45thanpaywhichbasedonindividualachievement.Introducingateampay46schemecanbecomplex.Thebiggestproblemisfordefiningtheteaminthefirst47place.Anotheristhatteampayschemeswon’tworkiftheactionsOfone48individualmakenoimpactonthoseofanother.Youshouldneedatrueteam.49likeafootballteam.Whereallthemembersareinterdependent.Whensalesstaff50canbelessreceptivetoteampayschemesbecausepersonalmotivationcan51beanimportantboosttoperformanceWhattheyneedistheirencouragement52toperceivethatthewidertermofthecompanyoverall:production,administrationanddispatchallaffecteachother.Writing1hour10minutesPartoneQuestion1●ThegraphsbelowshowtheperformanceofaEuropeancountry’smanufacturingandagriculturalSectorsintermsofexportsandimportsbetween1991and.●Usingtheinformationfromthegraphs,writeashortreportdescribingthegeneralmovementsinexports,importsandtheresultingbalanceoftrade●Write120-140wordsParttwo:WriteananswertoONEofthequestions2-4inthispart.Writeyouranswerin200-250words.Question2:●TheManagingDirectorofyourcompanyororganizationhasannouncedthatreportsonperformancearetobeproducedbyalldepartments.YourHearofDepartmenthasaskedyoutoproducethereportaboutyourdepartmentfortheManagingDirector.●WritethereportfortheManagingDirector,explaining:AWhataspectsofyourdepartmentfunctionmosteffectivelyBWhichaspectismostinneedofimprovementCHowthisimprovementcouldbeachievedQuestion3●Youworkforanemploymentagency.Thefollowingispartofaletteryouhavereceivedfromacustomer:Thetemporaryadministrativeassistantyousentuswastotallyunacceptable.IcertainlywillnotbeusingyouragencyagainwhenIneedtemporarystaff.●Writealettertothecustomer:AapologisingforhavingsenttheunsatisfactorytemporaryworkerBgivingreasonsforwhathappenedCexplainingwhywhathappenedwasexceptionalDofferingsomesortofcompensationtothecustomerQuestion4●YourManagingDirectorhasdecidedthatthecompany’swebsiteshouldbeimprovedandhasaskedyoutoconsiderwaysofgoingaboutthis.●WriteaproposalfortheManagingDirector:ASunmarisingthestrengthsandweaknessesthecurrentwebsiteBsuggestingnewservicesandinformationtobeprovidedthroughthewebsiteCexplainingthebenefitstheimprovementswouldbring.ListeningPartone:Question1-12●YouwillhearaconsultantgivingatalktoagroupofUKbusinesspeopleaboutexportingtotheUnitedArabEmirates(UAE)●Asyoulisten,pletethenotes,usinguptothreewordsoranumber.●.Afteryouhavelistenedonce,replaytherecording.ThebusinessMasterClassArrangementsforparticipants1Theeventwilltakeplaceover2Seminarorganizedby3Thetitleofthelastsessionwillbe4TousetheNewCityHotelcarpark,delegatesmustobtainaDrSangalli5DrSangallihasadvisedmany6Thenameofhisconsultancyis7Heistheauthorof8InEurope,heisthebest-knownTheBusinessMasterClass9tobecomemore10toestablishnewTwooutcomesofsession:11designyourown12takeawaydocumentscontainingactualParttwoQuestions13-22●Youwillherefivedifferentbusinesspeopletalkingabouttripstheyhaverecentlybeenon.1314151617AtosupervisestafftrainingBtoholdjobinterviewsCtointroducenewpolicyDtovisitpossiblenewpremisesEtoobserveworkingpracticesFtomeetanewmanagerGtosignanewcontractHtodealwithacomplaintTasktwo-problem●Forquestion18-22,matchtheextractswiththeproblem,listedA–H●Foreachextract,choosetheproblemdescribed●writeoneletter(A-H)nexttothenumberoftheextract1819202122AIforgotadocumentBMyhotelwasnoisyCIwaslateformeeting.DIdidn’tunderstandsomefigures.ETheserviceatmyhotelwasbad.FIhadsomewronginformationGIdidn’thaveaninterpreter.HIexperiencedcomputerproblems.PARTTHREEQuestion23-30.●YouwillhearpartofaconversationbetweenamanagementconsultantandtheHumanResourcesmanagerofJenkins,acompanywhichmanufactureschildren’sclothing.23WhatissaidabouttheownershipofJenkins?Athefounderhassoldthecompanytosomeoneelse.BJenkinshasmergedwithanothercompanyCTherehasbeennochangeofownership.24WhatdoestheHumanResourcesmanagerseeasthemainexternalthreattoJenkins?ATheirretailersarebecominglesswillingtopaytheirprices.BConsumersarebuyingmoretop-of-the-rangechildren’sclothes.CMoreandmorecompaniesareproducingchildren’sclothes.25TheHumanResourcesmanagerseesthecompany’smainstrengthasthefactthatAIthasseverallong-termcontractsBitmakesproductsofhighqualityCitsdistributionsystemisefficient26TheHumanResourcesmanagerbelievesthatJenkins’mainweaknessatpresentisthatAthemachineryisinadequateforcurrentrequirementsBthemanagementstyleisoutoflinewithmoderndemandsCtherelationbetweenmanagementandworkersarepoor.27AccordingtotheHumanResourcesmanager,whydomanymachinistschoosetoleave?ATheythinkthattheycangetbetterpaidworkelsewhere.BTheyfeelthattoomuchisexpectedofthemCTheylackconfidenceinthecompany’future28WhenworkingtoproduceabatchofclothesAeachteamisresponsibleforaparticularoperationBeachmemberoftheteamproducesacompleteitemCeachpersoncarriesoutonepartoftheproductionprocess29.Whatchangehasbeenmadetorangeofgoods?AAsmallernumberofitemsisproducedBEachitemisnowmadeinsmallerquantities.CFewernewstylesareintroducedeachyear.30Whatissaidaboutthemachinists?AMoreoftheirworkisfallingbelowtherequiredstandard.BSomeofthemareearninglessthantheyusedto.CTheyhavetospendlongerlearningtooperatenewmachines.ThatistheendoftheListeningtest.YounowhavetenminutestotransferyouranswersSpeaking16minutesPartone:Inthispart,theinterlocutorasksquestiononanumberofwork-relatedandnon-workrelatedsubjectstoeachcandidateinturn.Youhavetogiveinformationaboutyourselfandexpresspersonalopinions.ParttwoThecandidatechoosesonetopicandspeaksaboutitforapproximatelyoneminute.Oneminute’spreparationtimeisallowed.ACustomerrelations:theimportanceofmakingcustomersfeelvaluedBcompanygrowth:theimportancetoacompanyofcontrollingexpansionCMarketing:howtoensurethatagentsmaintainahighlevelofeffectivenesswhenrepresentingacompanyPartThree:Inthispartofthetest,candidatesaregivenatopictodiscussandareallowed30secondstolookatthepromptcard,beforetalkingtogetherforaboutthreeminutes.Afterwards,theexaminerasksmorequestionsrelatedtothetopic.FortwocandidatesStaffSuggestionScheme Yourcompanyisplanningtointroduceasuggestionschemeandtoencouragemembersofstaffatalllevelstocontributeideas.Youhavebeenaskedtoconsiderwaysofsettingupthescheme.Discuss,anddecidetogether:●Howtosetuptheschemesothatallstafffeeltheycancontribute●Howsuggestionsfrommembersofstaffcouldbeevaluated.ForthreecandidatesStaffsuggestionscheme:Youcompanyisplanningtointroduceasuggestionschemeandtoencouragemembersofstaffatalllevelstocontributeideas.Youhavebeenaskedtoconsiderwaysofsettingupthescheme.Discuss,anddecidetogether:●Howtosetuptheschemesothatallstafffeeltheycancontribute●Howsuggestionsfrommembersofstaffcouldbeevaluated●Whatkindsofrewardswouldbesuitableforsuggestionsmade.Follow-onquestions:●Whichkindsofcompaniescanbenefitmostfromsuggestionschemes?(why?)

●Whatothermethodscancompaniesusetogenerateideasforimprovements?●Whatotherwaysarethereofincreasingstaffinvolvementinacompany?●Inwhatwayscancompaniesobtainsuggestionorcommentsfromcustomers?●Howimportantarenewideasforcompaniesinmaintainingcompetitiveness?Why?考試吧(E)-第一個極力推崇人性化服務(wù)的綜合考試網(wǎng)站!

服務(wù):面向較高學(xué)歷人群,提供計算機類,外語類,學(xué)歷類,資格類,四大類考試的全套考試信息服務(wù).

特色:極力推崇人性化服務(wù)!讓您最便捷的在最短時間內(nèi)得到對您最有價值考試信息!堅持每日更新!!!TEST1KEYKeyTest1Reading1D2B3E4A5D6C7E8CPart29B10A11E12C13D14FPart315B16D17A18D19B20APart421B22C23A24D25A26-30BDDCAPart531-35ASWHYNOT/HARDLYWHO/THATOF36-40FORSO/THUSHAVEMUCHLIKEPART641-45CORRECTTHEYCORRECTBEINGWHICH46-50FORCORRECTSHOULDWHENCORRECT51-52THEIRTHATTestWRITINGSAMPLEA Thisreportdescribesthemovementsofthebalanceoftradebetween1991and,foraparticularcountry,concerningmanufacturingandagriculture.Manufacturing:Importsincreasedconstantlyduringthisperiod.Thefigureshowsariseof$4bnwithinthewholeperiodandnofluctuationsaretoberemarked.Exportsrosefromnearly$3bnin1991toapproximately$7bnin,sufferingminorfluctuationsallthewaythrough.Ingeneral,thebalanceoftraderemainedslightlypositivethroughtheperiodconsidered.Agriculture: Importsincreasedslightly,endingtheperiodaround$1bnovertheirstartinglevel.Theysufferedatemporaryfallbetween1992and1994,followedbyasteadyrecovery.Afterpeakingataround$2.5bnin1999,importsfellslightlytotheirfinalvalue. Exportsfigureshowsthesameperformancealthoughatlevel$4bnhigherthanimports. Consequently,thebalanceoftraderemainedmarkedlypositivethroughouttheperiod.Band4Allcontentpointsareincluded.Thereisarelativelynaturaluseoflanguageandagoodrangeofstructure,despitesomeinaccuracy.Thereisalsoevidenceofawiderangeofvocabularyandthereportiswellorganized.SampleBIntroduction:Theaimofthisreportistod

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