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ChapterThree.Businessskills:
Leaving&takingmessagesReadingandWritingChinglighandexpressionsListeningandSpeakingTakingnotesandmessagesChapterThree.Businessskills比較常見的中式英語比較常見的中式英語新編劍橋商務(wù)英語中級(jí)ppt課件中式英語的特點(diǎn):WrongCollocation錯(cuò)誤的搭配SyntacticError語法錯(cuò)誤ImproperWordOrder語序不當(dāng)AmbiguousReference語義不明中式英語的特點(diǎn):WrongCollocation錯(cuò)誤的搭配EXAMPLE:在將來的30到50年間,我們?cè)诮?jīng)濟(jì)上將達(dá)到經(jīng)濟(jì)發(fā)達(dá)國家的水平。
A:inanother30to50years,weshallapproachtheleveloftheeconomicallydevelopedcountriesB:inanother30to50years,weshallapproachthelevelofthedevelopedcountries(通常情況下,“發(fā)達(dá)國家”已經(jīng)意味著是經(jīng)濟(jì)上發(fā)達(dá)的國家,因此,沒有必要再加上修飾語。)EXAMPLE:在將來的30到50年間,我們?cè)诮?jīng)濟(jì)上將達(dá)到經(jīng)許多跨國公司已經(jīng)在中國開始了各種商業(yè)活動(dòng)。
A:HundredsoftransnationalfirmshavestartedvariousbusinessesinChinaB:HundredsoftransnationalfirmshavestartedbusinessesinChinavarious這個(gè)詞是中式英語的又一典型多余修飾語。類似的名詞詞組(“aseriesof”“allsortsof”,and“differentkindsof”)在翻譯中通常不必譯出。在漢語中需要它們來表明復(fù)數(shù),然而在英語中只需以名詞的復(fù)數(shù)形式出現(xiàn)。EXAMPLE:許多跨國公司已經(jīng)在中國開始了各種商業(yè)活動(dòng)。EXAMPLE:今年從外國進(jìn)口的汽車急劇地下降。
A:importsofforeignautomobileshavedeclinedsharplythisyearB:importsofautomobileshavedeclinedsharplythisyear在這里foreign是個(gè)綴余,因?yàn)閕mport的車不可能是domestic的EXAMPLE:今年從外國進(jìn)口的汽車急劇地下降。EXAMPLE:1、
身份介紹(PersonalIdentification)2、工作環(huán)境與日常事務(wù)(Theoffice,generalbusiness,environmentandroutine)3、接待與閑暇活動(dòng)(Entertainmentofclients,freetime,relationshipswithcolleaguesandclients)4、商務(wù)旅行(Travel)5、健康(Health)6、購買與銷售(Buyingandselling)7、公司結(jié)構(gòu)、系統(tǒng)及程序(Companystructures,systems,processes)8、產(chǎn)品與服務(wù)(Productsandservices)9、成果與成就(Resultsandachievements)
其外,還會(huì)涉及其他的一般商務(wù)話題(Businessissues)ReadingandWriting1、身份介紹(PersonalIdentifi電子郵件(Email)
BEC寫作主要考查體裁
由于BEC考題中已給出電子郵件的收件人和主題,所以考生只需要寫稱呼、正文和結(jié)束語,簽名也可免去。
電子郵件(Email)
BEC寫作主要考查體裁
由于BEC禮貌(Courtesy)
例如:DearMrs.Walters,Becauseyoudelayedsolonginyourresponse,ModelGSFisoffstock.Ifyouareinterested,wehavesomesimilarmodelsonhand.Yourstruly,修改:
DearMrs.WaltersIfIhadknownyourneedsbeforeMay20,IcouldhaveshippedModelGSPimmediately.However,thespringsaledrainedourstock.TheModelGSK,asimilarinstrument,isinstock,andyoucouldhaveitatthesamepriceastheGSF.Itnormallysellsfor$10,000more.wewillshipitassoonasyougiveustheword.Yourssincerely禮貌(Courtesy)
例如:使用禮貌友好的詞匯A.說“Thankyou",例如:Thankyouforyourletterofyesterday.Thankyouforyourpromptreply.Thankyouforhelpingusinthisrespect.Thankyouforyourinformation.使用禮貌友好的詞匯A.說“Thankyou",例如:用詞準(zhǔn)確(correctness)
包括四層意義,即閱讀人能理解、接受的英語水平;使用精確措詞,傳達(dá)準(zhǔn)確信正確地使用語法和標(biāo)點(diǎn)符號(hào);拼寫正確和恰當(dāng)?shù)恼Z言風(fēng)格。請(qǐng)比較下面兩組例詞:FormalInformalapproximatelyinquireascertainobtainassistparticipateconstructpurchasecontributesufficientdifficultutilizeAboutAskfindoutreceivehelpsharebuildbuygiveenoughharduse用詞準(zhǔn)確(correctness)
包括四層意義例題Youarethesalesmanagerofacompanyandyouaregoingtobookthecompany'scarservice.Writeanotetothecoordinatorofthecompany'scarservice:Explainingthereasonforbookingcarservice.TellinghimwhenyouneedthecarGivingthemeetingplaceandyourcontactnumber例題YouarethesalesmanagerofMarch20thDearSir, I'mwritingtobookcarservicetopickupanimportantclientatBeijingAirport.I'dliketousethecarat3:00p.m.onMarch23rd.Pleasemeetmeatthefrontgateofourcompanyattheappointedtime.Foryourconvenience,mycontactnumberis070-4575-7338.StevenHawkinManager,MarketingDept.March20thTakingandLeavingmessagesAtoaskforpermissionBtocomplainaboutamistakeCtoconfirmsomethingisOKDtorequestinformationEtoofferinformationFtochangeabookingGtorequesthelpHtocancelarrangementsListeningandSpeakingTakingnotesandmessagesTakingandLeavingmessagesAListening:Takingnotesandmessages0.‘Hello.ThisisMichaelJamesspeakingandthisisamessageforLelia.’
MichaelJamescalled
forLelia.(4words)1.‘I’dbegratefulifyoucouldreturnthiscallonmyhomenumber.’Callhimback_______________________.(4words)2.‘Iamcallingtoinformyouthatthenextmeetingisonthe23rd.’Pleasenote_________________________________.(8words)3.‘Wouldyoumindcheckingandlettingmeknowthefinaldates?’Pleaseconfirm___________________.(3words)4.‘IjustwantedtosaythatI’msorryforanyconfusion.’Heapologized_________________.(3words).onhishomenumberthatthenextmeetingisonthe23rdthefinaldatesforanyconfusionListening:Takingnotesandmee.g.VanessareceivesacallfromJochenAnderson.Listen
andtakenotesonanyimportant:Checkingandclarifyingdetails?________________________________________________________.Confirmingactions?_________________________________________________________________.Requestingfurtherinformation?______________________________________________________.Listenagain.WhatphrasesdoesVanessausefor:*Dates_____________________________________*Times*Numbers___________________________________Theeventisonthe25th.TheschedulesaysJochenisspeakingat9.30pmbuthe’ssupposedtospeakat11am.He’dactuallyprefertospeakat2pm.Hismobileis07788908895.Sothat’s…/Isee./letmereadthatbacktoyou.Letmecheck.I’llhavetocheck…thencallyouback./I’llcallbackinanhour.Couldyougivemeyour…?e.g.VanessareceivesacallfHowever,beforeyouconfirmthesedetails,readsomecorrespondenceandmakeanychangesandnotesontheschedule.Finally,meetwithyourpartnertodiscussandconfirmthefinalversion.From:r.thorne@Subject:workshopThankyouforinvitingmetorunaworkshoponthe15th.IamdelightedtoconfirmthatIwillbeabletoattend.Iwouldliketosuggestthetitle:‘Youmightwantitbutdoesyourcustomer?’Itwillbeabouttargetingthecustomerandimprovingservice.DoesthatsoundOK?I’mcurrentlyavailableeithermorningorafternoon.Pleaseconfirmasap.RegardsRTTELEPHONEMESSAGE
FionaBrewstercalled.Shehasaproblemwithspeakingonthe15th.She’sgoingtobelatesoaskedtospeaklaterintheday.Canyouchangehersession?Maybetolaterinthemorningortheafternoon?StudentASecurityjustsaidtheyprobablywon’tbeopeningthebuildinguntil9.15onthe15th.It’saproblemwithstaffing!However,beforeyouconfirmthTELEPHONEMESSAGE
LaszioReinercalledtoconfirmhistalk.Hisflightlandsat8.30onSundayevening.Willyoubemeetinghim?Bytheway,heseemstothinkhe’sspeakingfortwohoursnotone.Healsosaiditisn’trealllyatalk–moreofadiscussionandworkshop.Canyoulethimknow?Subject:anotherchange!HiIrangearlierandleftamessagesayingI’dbelateandcouldn’tdothemorningsession.ActuallyIcannowbutitwillhavetobemidmorning.ThenIdefinitelyhavetoleaveafterlunch.Sorrytochangethingsaroundlikethis.FionaThe
companydoingthebuffetonMondayhavemadeamistake.Theycan’tguarantee1pm.Doyoumindifit’s1.15?StudentBTELEPHONEMESSAGELaszioReineWorkinpairs.StudentA:
YournameisAndrzejWelanetz.YoutelephoneKristenatBusinessCircleConferencing.Requestdetailsofthenextcourseontelephoneskillsandaskthemtobesentbyemail(giveyouremailaddress).Confirmthatyouwillwanttosendfivemembersofyourstaffonthiscourseandfindoutwhatdiscountscanbegivenongroupbookings.StudentB:
YouworkforBusinessCircleConferencing.SomeonecallstospeakstoyourcolleagueKristenbutshehastakenthedayofftoday.Takeamessageusingtheformbelow.Workinpairs.StudentA:To:____________________Caller:__________________Message:_________________________________________________________________________________________________________________________________________________________KristenAndrzejWelanetzPleaseemaildetailsofthenexttelephoneskillscourseto(emailaddress).He’ssendingfivepeoplesoalsoincludedetailsofdiscountsongroupbookings.To:____________________Kriste
YournameisSergiuszParteka.YoutelephoneVanessaatBusinessCircleConferencing.PostponeyourbookingfortheseminarononlinebusinessesnextTuesday(the13th)andapologizeforthecancellation.Requestdetailsoothedatesforthenextsimilarseminarsafterthe13thandfindoutifthemoneyfortheseminarisrefunded.5.Nowmakeanothersimilarcall.StudentA:
StudentB:
YouworkforBusinessCircleCo
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