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CHAPTER11MaterialsHandling,ComputerizationandPackagingMaterialsHandling

Equipment-ManualRacksConventionalpalletracksDrive-inracksDrive-throughracksHigh-riseracksCantileverracksPalletstackingframesStackingracksGravity-flowracksShelvingDrawersMobilerackingorshelvingaMaterialsHandlingEquipment-AutomatedUnitloadAS/RSCar-in-laneMiniloadAS/RSHorizontalcarouselsVerticalcarouselsMan-ridemachines11-2bAdvantagesofAutomated

MaterialsHandlingSystemsOperatingcostsavingsImprovedservicelevelsIncreasedcontrolthroughmoreandbetterinformation11-3DisadvantagesofAutomated

MaterialsHandlingSystemsInitialcapitalcostsDowntimeofequipmentMaintenanceinterruptionsSoftware-relatedproblemsCapacityproblemsLackofflexibilityMaintenancecostUserinterface/trainingWorkeracceptanceObsolescence11-4OperationalandImplementationProblems

withWarehouseAutomationSystemsProblemAreaPercentMentioningCostofequipment/financialjustificationDowntimeorreliabilityofequipment/maintenanceinterruptionsSoftware-relatedproblems,suchaspoordocumentation,incompatibility,failureormodificationCapacityproblems,suchaslimitedapplications/integrationofequipmentintoexistingsystemLackofflexibilitytorespondtochangingenvironment/notsuitableforhighdegreeofseasonalityinbusinessMaintenancecost/maintenancepartsUserinterface/trainingtooperatesystem/transitionfrommanualtoautomatedprocedureWorkeracceptanceofautomationNoproblems/weareadaptingwellLackoftopmanagementcommitmentObsolescence/needmoreup-to-dateautomation/needmoreautomation19.0%10.08.08.06.05.05.04.04.03.03.011-5WarehousinginaJITEnvironmentTotalcommitmenttoqualityReducedproductionlotsizesEliminationofnon-value-addedactivities11-6FunctionsofPackagingMarketingInformationPromotionLogisticsContainmentProtectionApportionmentUnitizationConvenienceCommunication11-7BenefitsofGoodPackagingLighterpackagingmaysavetransportationcosts.Carefulplanningofpackagingsize/cubemayallowbetterspaceutilization.Moreprotectivepackagingmayreducedamageandrequirementsforspecialhandling.Environmentallyconsciouspackagingmaysavedisposalcostsandimprovethecompany’simage.Returnablecontainersprovidecostsavingsandenvironmentalbenefits.11-8Technologiesofthe

ModernWarehouseWarehousemanagementsystems(WMSs)RadiofrequencycommunicationandinventoryupdateBar-codereadingandlabelgenerationequipmentEDIandtheInternetTransportationmanagementsystemsInterfacetoenterpriserequirementsplanning(ERP)systemsProductivitytrackingsoftwareActivity-basedcostingsoftware11-9InformationFlows

intheSupplyChainSuppliercommunicationManufacturercommunicationWarehousecommunicationCarriercommunicationCustomercommunicationSupplierCarrierInboundcarrierCustomerManufacturerSupplierwarehouseSupplierwarehouseOrder(orcomplaint)informationOrder/complaintDeliveryinformationAppointmentinformationOrder

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