《商務(wù)英語》教學(xué)課件-Module3

Module33.1

Businesstopic:StartingabusinessVocabulary

preparation–

sole

trader獨(dú)立法人，獨(dú)立經(jīng)銷店–

partnership

['pɑ:tn??ip]

n.合伙經(jīng)營–

franchise

[‘fr?nt?aiz]

n.連鎖店，特許經(jīng)銷權(quán)，特許經(jīng)營–

entrepreneurial

[,?ntr?pr?'n?:ri?l]–

adj.企業(yè)家的，創(chuàng)業(yè)者的；中間商的–

entrepreneurial

spirit企業(yè)家精神，進(jìn)取精神–

voiid

int

.(法）那就是，瞧（表示事情成功或滿意之感嘆詞）–

set

up建立–

Granting

v.同意，準(zhǔn)予（–

licence

['lais?ns]

n.許可證，執(zhí)照；特許–vt.特許，許可；發(fā)給執(zhí)照–

granting

of

a

licence

[同意發(fā)給許可證–

franchisor

[,fr?nt?ai'z?:(r);fr?nt?ai'z?:(r)]n.授予特許者–

franchisee

[,fr?nt?ai'zi:]n.

.〔公司的分店、零售店或聯(lián)號商店的〗特許經(jīng)營者，加盟者–

trademark

n.商標(biāo)–

ludicrous

['lju:dikr?s]adj.荒謬的，可笑的–

charge

one's

own

prices自行定價(jià)收費(fèi)–

menu

content

菜單的內(nèi)容–

solicitor

[s?'lisit?]n.律師[注：開業(yè)律師以其服務(wù)方式不同而分為訴訟律師和事務(wù)律師―’訴訟律師按規(guī)定不準(zhǔn)合伙，只能單獨(dú)開業(yè)，但訴訟律師按照慣例自愿結(jié)合組成事務(wù)所。]–

Margin['mɑ:d?in]n.邊緣；利潤，余裕；頁邊的空白–

profit

margin

n.利潤率，利潤幅度，利差–

branch

out

使……分支出來，拓展業(yè)務(wù)–

launch

[l?:nt?,lɑ:nt?]vt.發(fā)射（導(dǎo)彈、火箭等）；發(fā)起，發(fā)動(dòng)；vt.開辦（新企業(yè)）–

invest

vt.投資–

venture

'vent??]

n.投機(jī)活動(dòng)；商業(yè)冒險(xiǎn)；–

fee

n.費(fèi)用（如會費(fèi)、入場費(fèi)、手續(xù)費(fèi)等–

run

(

a

company/business)

管理公司–

luggage

n.行李–

subscription

[s?b'skrip??n]–

n.捐獻(xiàn)；訂閱；訂金；簽署–

online

database

subscription

n.網(wǎng)上數(shù)據(jù)庫–

mobile

phone移動(dòng)電話–

MP3

player

MP3播放器–

laptop

['l?pt?p]n.手提電腦，便攜式電腦–

schedule['??dju:?l,-d?u:?l,'sked?u:?l,-d?u?l]–

vt.安排，計(jì)劃；n.時(shí)間表；計(jì)劃表；一覽表?

shuttle

bus班車，機(jī)場班車–

buffet

‘b?fit]n.自助餐；小賣部；–

association

[?,s?usi'ei??n,?,s?u?i'ei-]–

n.協(xié)會，聯(lián)盟，社團(tuán)；聯(lián)合；聯(lián)想–

British

Franchise

Association英國特許經(jīng)營聯(lián)合會〔一家非盈利性組織，旨在宣傳職業(yè)道德、促進(jìn)公平合理的特許加盟活動(dòng)）–

Domino

Pizza

達(dá)美樂比薩店（美式比薩連鎖店）Vocabulary:

Types

of

businessHerearethreedifferentwaystostartyourownbusiness.Workinpairsandthinkofoneadvantageandonedisadvantageforeachapproach.?

Sole

trader

youareself-employedandsetupthebusinessonyourown.?

獨(dú)立經(jīng)銷店：自己當(dāng)老板，成立自己的公司。?

Partnership

youareself-employedandstartthebusinesswithanotherperson.Youarebothequallyliable.?

合伙經(jīng)營店：自己當(dāng)老板，和另一人合伙開公司，你們二人共同承擔(dān)風(fēng)險(xiǎn)責(zé)任。?

Franchise

youbuyalicensetotradeunderthenameofthefranchiserandyoubenefitfromthefranchiser’sexpertise.?

加盟連鎖店：購買特許經(jīng)銷權(quán)，以授予特許經(jīng)營者的名義來經(jīng)營一家商行，

并受益于特許經(jīng)銷商的專業(yè)經(jīng)營理念。AdvantageDisadvantagesSoletrader

Youtakealltheprofit.

Ifyougobankrupt,youloseeverything.Partnership

Yousharethepressure.

Youmightdisagreeonstrategy.Franchise

Thebusinessmodelis

Partofyourprofitsgiventoyousothereis

goestothelessrisk.franchisor.優(yōu)點(diǎn)缺點(diǎn)獨(dú)立經(jīng)銷店利益獨(dú)享壓力有人分擔(dān)給定經(jīng)營模式，如果破產(chǎn)則喪失一切策略可能產(chǎn)生分歧部分利潤要上交授予特許的經(jīng)營者合伙經(jīng)營店加盟連鎖店風(fēng)險(xiǎn)較小Usefulexpressions–

credit

rating信用度–

franchise

agreement特許協(xié)議–

franchise

fee特許證費(fèi)用–

well-established

adj.

.公認(rèn)的，知名的，得到認(rèn)可的–

brand

name品牌名稱–

financial

assistance金融支持?

As

a

sole

trader,

you

are

independent;

you

areyour

own

boss.作為獨(dú)立經(jīng)銷者，你

做事獨(dú)立自主，你是自己的老板。–

As

a

franchisee,

your

promotional

activities,

financialrecords,

hiring,

service

procedure,

etc.

,

are

not

incomplete

control

of

your

own.作為被特許的經(jīng)銷者，你無法完全

掌控促銷活動(dòng)、財(cái)務(wù)記錄、員工雇用、產(chǎn)品服務(wù)等環(huán)節(jié)。?

In

partnership

you

share

risks

and

profits

withyour

partner.在合伙經(jīng)營中你與合伙

人風(fēng)險(xiǎn)共擔(dān)，利益共享。–

You

may

disagree

with

your

partner

on

strategy.在決策方面你與合伙人可能會有分歧。–

Franchising

enables

people

to

both

own

abusiness

and

get

help

running

it.特許經(jīng)營

能夠使人們在擁有公司的同時(shí)得到如何經(jīng)營公司的幫助。–

A

well-run

franchise

organization

can

provide

aperson

who

has

never

managed

a

busi

ness

withguidance.經(jīng)營良好的特許企業(yè)可以給從未擁有或經(jīng)營過企業(yè)的人指引

方向。–

Franchisors

can

provide

a

brand

name,

productsor

services,

and

financial

assistance.–

特許企業(yè)可以提供品牌、產(chǎn)品或服務(wù)，甚至金融支持–

Franchisees

have

to

pay

franchise

fees

and

theylose

some

independence.支付特許證費(fèi)而且會喪失一定的獨(dú)立性。–

Sometimesthetrainingprogramsprovidedbythefranchisorsareweak—toobriefandstaffedbytrainerswhodonothaveinstructionalskill.有日時(shí)特許經(jīng)營者提供的培訓(xùn)課程收效甚微：太簡短，而且選派的培訓(xùn)者缺乏授課技巧。Settingupyour

ownbusiness

Becominga

franchisee—goodifyou

have

plentyof

To

get

yourself

familiarwithbusinessexperiencewhatyou

get

into—very

high-riskRelatively

low

risk—many

new

businessesfall(nineoutof

ten)Many

succeed(only0.9%fail)—suitspeoplewhodon’tlike

Not

suitspeoplewhodon’ttofollowruleslike

followsystem—forvery

independentpeopleHassomeindependence,nottoomuch—hasthepotentialtobecome

A

growingnumber

ofa

franchise

franchisers.We

wanna

hold

your

hand這里

wanna是

want

to非正式口語表達(dá)。字面意思是“我們要拉緊你的手”課文的意思是“我們愿與你攜手創(chuàng)業(yè)”Take

abigpieceofbusinesssense,addsomeentrepreneurialspiritandvoila!

You

haveafranchise.Startingupafanchisecouldbeaveryclevermoveforthosewhowanttoruntheirownshowbutdon’thavetheexperienceorthedesiretoset

up

inthedangerousandoftenshort-livedworldofthesoletrader.?could

be

a

very

clever

move...會是一個(gè)明智的舉動(dòng)

(could

be表示對可

能性的推測??run

the

show原意為“主持（演出〉”，這里指“自己開店，大展身手”。the

dangerous

and

often

short-lived

world

of

the

sole

trader這里short-lived本意是?“短命的，持續(xù)時(shí)間短暫的”，因?yàn)槲恼孪挛闹赋龃蠖鄶?shù)獨(dú)立公司往往很快以失

敗告終，這里可以夸張地譯成“曇花一現(xiàn)的”，因此這個(gè)短語可以譯成

“這個(gè)充滿風(fēng)險(xiǎn)的晏花一現(xiàn)的獨(dú)立法人世界”?帶著濃厚的經(jīng)營意識，加上一些進(jìn)取精神，再來瞧瞧，哈！你擁有了一家連鎖

店！如果想自己開店、大展身手卻又苦于缺乏經(jīng)驗(yàn)，同時(shí)又不想在這個(gè)充滿風(fēng)險(xiǎn)的

曇花一現(xiàn)的獨(dú)立法人世界中立足，那么開家連鎖店不失為一個(gè)明智之舉。Butit’s

vitaltoknowwhatyou’regettinginto.Franchisingis‘thegrantingofalicencebyoneperson(thefranchisor)toanother(thefranchisee)whichentitlesthefranchiseetotradeunderthetrademarkortradenameofthefranchisorandtomakeuseofanentirepackage.?

然而你必須明白自己將從事何種性質(zhì)的經(jīng)營，這是至關(guān)重要的。特許經(jīng)營就是

由一方（授予特許經(jīng)營者）授權(quán)允許另一方（加盟特許經(jīng)營者）使用其商標(biāo)或商

號，并使用其一攬子經(jīng)營理念。Soisthemainconcept

behindafranchisethatofacompromisebetweensettingup

on

yourownandworkingforacompany?‘Absolutelynot,’

saysDan

Archer,

headofmarketingattheBritishFranchise

Association.‘That’saludicrousover-simplification.Itisrunningyourownbusiness,butit’s

takingawaysomeoftheriskandbringinginthesupportofotherpeople.’

Hepointsoutthatonly0.9%offranchisesfail,comparedwiththemajorityofindividuallyownedbusinesses.–那么特許經(jīng)營背后所隱藏的主要理念是否結(jié)合了自己獨(dú)立開店和為公司打工這

兩種理念？英國特許經(jīng)營協(xié)會會長丹丨阿齊爾回答說：“絕非如此，這是一種可笑

的過于簡單的看法。其實(shí)這還是由你來經(jīng)營自己的公司，但是避免了一些風(fēng)險(xiǎn)，同

時(shí)增加了別人的支持?！彼赋?，相比大多數(shù)遭受失敗的獨(dú)立經(jīng)營者，只有0.9%的

特許經(jīng)營店以失敗告終。Butbeingafranchiseeisunlikelytosatisfythemostentrepreneurial.Itdoesn’tsuitpeoplewhodon’twanttofollowthesystem.WilliamEwbank,theheadoffranchisesalesatDomino’sPizza,says,‘Ifyou’remassivelyentrepreneurialthisisn’tforyou.It’s

adiscipline,aclubwithrules.

Thereissomeindependenceourfranchiseescancharge

theirownpricesalthoughwe’restrictonmenucontent.It’s

runningabusinesswithhelp.’the

most

entrepreneurial/

massively

entrepreneurial進(jìn)取精神的。?盡管如此，成為特許經(jīng)銷商不可能使那些極具冒險(xiǎn)精神的人感到滿足。它不適

合那些不想循規(guī)蹈矩的人。達(dá)美樂比薩特許經(jīng)銷店的銷售經(jīng)理威廉姆“尤班克這樣

說道：“如果你充滿開創(chuàng)冒險(xiǎn)的精神，這種形式不適合于你。它是一種原則規(guī)約，

一個(gè)必須遵守規(guī)則的倶樂部。雖說有一定的獨(dú)立性一我們的特許經(jīng)銷商可以自己

制定價(jià)格表，但我們對菜單的內(nèi)容要求非常嚴(yán)格。這是在幫助下經(jīng)營公司?！盉ackAstridPatil,anewDomino’sfranchisee,abandonedacareerasasolicitortosetupafranchisewithherhusband.

Thewayshereasonsitisthis:‘Ratherthanputtingallyourtimeandeffortintoworkingforsomeoneelse,putitintoyourownbusiness.’

Leavingawell-paid,well-respectedprofessiontorunapizzashopattheageof31hasworkedforPatil.

There’sagoodprofitmarginandthebusinesshasseengrowth.–阿絲特麗德，帕狄爾剛剛成為達(dá)美樂比薩店的特許經(jīng)營者，她告別了律師生

涯，和她的丈夫合開一家特許經(jīng)營店。“與其把所有的時(shí)間和精力傾注到為別人賣

命的工作中，不如投入于自己的公司中。”帕狄爾三十一歲時(shí)放棄了薪水可觀、受

人尊敬的律師職業(yè)，轉(zhuǎn)而經(jīng)營這家比薩店，并獲得回報(bào)。公司收益頗豐，業(yè)務(wù)出現(xiàn)

了增長。BackOfcourseifyoudodecidetogoitaloneandstartabusinessfromnothing,youcouldalwaysbranch

outintofranchising.?

branch

out

into

franchising?

從總店分離出去，另立門戶，發(fā)展特許經(jīng)營店?

branch

out意思是“從……分離出來，拓展新業(yè)務(wù)?

The

company

has

branched

out

into

carleasing.公司巳經(jīng)把業(yè)務(wù)拓展到汽車租賃?

當(dāng)然如果你下定決心，白手起家地單干，你隨時(shí)可以從總店分離出去，另立門

戶，發(fā)展特許經(jīng)營店BackArchersaysthereisnowagrowth

inthenumberofyoungercompaniesthataretryingtolaunch

newfranchises.‘Anincrediblenumberofindividualsarecominginatayoungeragewithlowercapital,gettingareturnandinvestinginbiggerventures.’

Iftheinitialfee

canberaisedit’s

anidealopportunitytostretchthoseentrepreneurialwings.???to

launch

new

franchises發(fā)展新的特許經(jīng)營店stretch

entrepreneurial

wings該短語可以意譯為“讓企業(yè)家大展身手”?

阿齊爾說，想要設(shè)立特許經(jīng)營店的新公司數(shù)目與日俱增?！凹尤脒@個(gè)隊(duì)伍的人

數(shù)多得令人難以置信，他們年齡越來越小，投資越來越少，他們獲得回報(bào)后進(jìn)行更

大的風(fēng)險(xiǎn)投資。”如果能夠募集到起步經(jīng)費(fèi)，開設(shè)自己的特許經(jīng)營店，就為冒險(xiǎn)家

一展身手提供了理想機(jī)會。2.Nowreadaboutanothersmallbusiness.Completethetextwiththeunderlinedwordsinboldfromthearticleonfranchisingonpage26.Tags

that

can

end

misery

of

lost

luggageGlobalbagtagwas(0)setupsixyearsagobyhusband-and-wifeteamChrisandAlisonTrueloveontheirreturnfromaholidayinAustralia.Thecoupledecidedto(1)________G,whichsellssecuretagswhichtravelersattachtotheirluggage.Theystartedto(2)___________￡9.95pertaginthefirstyear,followedbya2.95subscription(3)_____________forthefollowingyears.Customersactivatethetagonlinewiththeirhomeaddressonanonlinedatabase.Ifluggageislost,thepersonwhofindsitcanlogontotheGlobalbagtagwebsiteandreportthemissingitems.?Globalbagtag（環(huán)球箱包標(biāo)簽公司〉是一對名叫“克里絲.特露?Answers?launch?charge?fee拉夫和阿里森-特露拉夫”的夫妻在結(jié)束澳大利亞旅行后創(chuàng)辦的。當(dāng)時(shí)夫妻倆決定創(chuàng)辦

Globalbagtag網(wǎng)店，向旅客銷售固定在行李上的安全標(biāo)簽。頭一年每個(gè)標(biāo)簽售價(jià)為9.95

英鎊，接下來幾年每個(gè)標(biāo)簽加收2.95英鎊的點(diǎn)卡費(fèi)。顧客們通過在線數(shù)據(jù)庫輸入自

己的家庭住址，可激活網(wǎng)上標(biāo)簽。假如行李丟失，找到行李的人可以登陸環(huán)球箱包

標(biāo)簽公司的網(wǎng)站，通報(bào)丟失的行李。2.Nowreadaboutanothersmallbusiness.Completethetextwiththeunderlinedwordsinboldfromthearticleonfranchisingonpage26.Mr.Truelovesaid:“Wehaveseenahuge(4)_________inordersastravelersrealizetheycannotrelyontheairlinestolookaftertheirbags.Itisactuallyaverysimple(5)___________,Globalbagtagisnowplanningto(6)_____________intostickersforitemsincludingmobilephones,MP3players,keyandlaptops.”?

特露拉夫先生說：“我們的訂單大幅增長，因

為旅客們意識到他們不能依賴航空公司來照看他們的箱包?！边@實(shí)際上是一個(gè)簡單

的概念。環(huán)球箱包標(biāo)簽公司正計(jì)劃拓展標(biāo)簽貼紙的新業(yè)務(wù)，包括手機(jī)、從MP3播放

器、鑰匙和手提電腦等領(lǐng)域。?Answers?growth?concept?branchoutListening

1Advice

on

franchises1.Listentoatrainerdoingaseminaronbeinganentrepreneur.Whatadvicedoesthetrainergive??

—Youmustbesomeonewholikestofollowrulesandhavesupportfromothers?

—Chooseastrongbandandsomethingyouareinterestedin?

—Youneedstart-upcapital?

(1)

it's

important

when

you

are

thinking

ofbecoming

a

franchisee

to

be

someone

who

likesto

follow

rules

and

have

support

from

others.如果想要成為特許經(jīng)銷商，很重要的是要愿意遵守規(guī)則，喜歡得到別人的支持”。Entrepreneuers

tend

to

be

people

who

don't

likefollowing

tired

and

tested

routes,

so

if

you

don't

likedoing

what

other

people

want,

then

franchising

isn'tfor

you.–

企業(yè)家通常不喜歡遵守經(jīng)過檢驗(yàn)的枯燥乏味

的規(guī)則，所以如果你不喜歡遵守規(guī)則，特許經(jīng)營店不適合于你。（2）make

sure

that

the

brand

is

strong

and

that

it‘ssomething

you

are

interested

in.要確認(rèn)品牌值得信賴，而且是你所感興趣的(3)

Youstillneedstart-upcapital.“你還是需要起步

的資金”。2.Listenagaintothetalk.Write

inthemissingexpressions1.Ingeneral_______________youarethinkingof….2.______,___________makesurethatthebandsarestrong.3.___________,makingandsellingpizzasmightbeprofitablebut…4.I____________youneedtolikehardwork.??1.it'simportantwhen2.

Secondly,3forexample5.______,______themoney.You…?

4alsothink?

5Finally,

there'sListeningscriptT=Trainer

M=ManT:

So.

That’sendofmytalk.

Arethereanyquestions?

Yes?M:

Thanksforyourtalk.Itwasveryinteresting.I’vebeenthinkingofstartingmyownbusinessandIwonderedwhatyouthoughtoffranchises.T:

That’sagoodquestion.Ingeneral,it’s

importantwhenyouarethinking

ofbecomingafranchiseetobesomeonewholikestofollowrulesandhavesupportformothers.Entrepreneurstendtobepeoplewhodon’tlikefollowingtriedandtestedroutes,soifyoudon’tlikedoingwhatotherpeoplewant,thenfranchisingisn’tforyou.Secondly,

I’dsaymakesurethatthebrandisstrongandthatit’s

somethingyouareinterestedin.froexample,makingandsellingpizzasmightbeprofitablebutdoyouwanttobedoingitforthenextfiveyears?Ialsothinkyouneedtolikehardwork.Peopleshouldn’tthinkthatrunningafranchiseislessworkthanbeingasoletrader.Finally,

there’sthemoney.

You

stillneedstartupcapital.

Thiscanbeaslowasfivethousandpoundsandashighastwohundredandthirtythousandpoundsforawell-knownbrandlikeDomino’sPizza.Listening2Planningaseminar1.Listentoamessageonavoicemailaboutaseminar.Completetheinformationonthismessagepad.BusinessCircleConferencingName:Mr.Ray(1)__N_a_u_n

t_o_n___Nameofevent:(2)________________________LaunchingyourbusinessonlineHecan’tcometothebuffeton(3)____________Sundayeveningbecausehistraindoesn’tarriveuntilafter(4)_____.Pleasesendthescheduletohis9:15emailwhichis(5)_________________________.naunton@Listening–

Planning

a

seminar

’

籌劃研討會–

1

3.2聽下列一段關(guān)于研討會的錄音信息。把錄音筆記上的內(nèi)容補(bǔ)充完整。?

This

is

Mr.

Ray

Naunton?

I'm

coming

to

the

event

next

weekcalled

'

launching

your

business

online'

...我來參加下周舉辦的“創(chuàng)辦網(wǎng)絡(luò)公司”活動(dòng)。?

I

won't

be

able

to

arrive

in

time

forregistration

and

the

buffet

on

theSunday

evening.星期天晚上我來不及參加注冊，也無法按時(shí)參加冷餐會。–

(4)

My

train

doesn't

arrive

until

ninefifteen我的火車直到九點(diǎn)十五分才到達(dá)。–

〈5〉

Could

someone

send

me

theschedule

for

the

two

days?

You

canemail

it

to

me

at

r

dot

naunton

atworldsyouroyster

dot

com.

你們能把那兩天的日程表寄給我嗎？我的郵箱地址是–

Worldsyouroyster

is

all

one

wordAnd

all

in

one

word.是連續(xù)拼寫的一個(gè)單詞。ListeningscriptsRecordedmessage:

ThankyouforcallingBusinessCircleConferencing.Pleasestateyournameandaddress.

Thengivethenameoftheeventyou’dlikeinformationonandwewillsendittoyouimmediately.

Pleasespeakafterthetone.Ray:Hello.

ThisisMr.

RayNaunton.

That’sN-A-U-N-T-O-N.I’mcomingtotheeventnextweekcalled‘Launchingyourbusinessonline’

andsoyou’vealreadygotmydetails.

AnywaythereasonI’mcallingisthatIwon’tbeabletoarriveintimeforregistrationandthebuffetontheSundayevening.Mytraindoesn’tarriveuntilninefifteen,soI’mgoingtotakeataxistraighttothehotel.SoIprobablywon’tgettothetrainingcentreuntilMondaymorning.Ihopethat’sOK.

Anywayit’s

justtoconfirmthatIwillbethereforthecourse.Oh,andcouldsomeonesendmethescheduleforthetwodays?

You

canemailittomeatrdotnauntonatworldsyouroysterdotcom.Worldyouroysterisalloneword.

That’sw-o-r-l-d-s-y-o-u-r-o-y-s-t-e-r.

Andallinlowercase.

Thankyou.2.VanessaandKirstenareinchargeoforganizingtheseminaratBusinessCircleConferencing.VanessacallsKirstentoconfirmthefinalarrangements.AddthemissinginformationtoVanessa’snotes.NotesLaunchingyourbusinessonline3pm:Security(1)______________________.areopeningtheroomat34.30pm:peoplewithbuffetarriveto(2)_s_et_u_p_.(3)_4_p_m___:Iarrive.Numberofdelegates:(4)_t_w_el_ve_____________.Registrationandbuffetendsatabout(5)_se_v_e

n__.–

〈1)Security

are

opening

the

room

at

three

已保安三點(diǎn)開門。?

(2)Yes,

the

buffet

won't

be

setting

up

untilfour

thirty冷餐會直到四點(diǎn)三十分才擺設(shè)好。?

〔3〉

I'll

get

there

at

four

and

I

don't

thinkanyone

will

be

arriving

before

five已我四,點(diǎn)到達(dá)那里，我想沒有人會在五點(diǎn)之前到達(dá)。–

(4)

According

to

my

records,

we

have

twelve

已根據(jù)我的1己錄，我4門有12名客人。–

(5

)

K:

I

assume

that

we‘ll

have

finished

by

nine.我想我們九點(diǎn)之前能夠結(jié)束。–

(6)：

By

seven,

I

hope我希望在七點(diǎn)之前結(jié)束。ListeningscriptK=KirstenV=VanessaK:Hello,Kirstenspeaking.V:

Hi,Kristen.It’s

Vanessa.

I’mjustcallingtocheckdetailsforthegrouponSundayevening.K:Sure.Securityareopeningtheroomatthree.Isthatearlyenough?V:

Yes,

thebuffetwon’tbesettingupuntilfourthirtysothat’splentyoftime.I’llgetthereatfourandIdon’tthinkanyonewillbearrivingbeforefive.

Accordingtomyrecords,wehavetwelve.Isthatright?K:

Yes.

Everyonehasconfirmed.Ohthatremindsme.We’vehadamessagefromMr.

Nauntontosayhewon’tbehereuntilafterninesohe’s

checkingstraightintothehotel.

There’snopointininvitinghimtocomeafterthen,isthere?Imean,Iassumethatwe’llhavefinishedbynine.V:

Byseven,Ihope.Well,Ihopethey’llhavegonebythen!Iftheywanttogettoknoweachotheranylonger,

theycanusethehotelbar.K:Fine.Ithinkthat’severything,then.Doyouneedmetobethere?V:

No.

There’snopointinbothofusinterruptingourweekend.Itdoesn’tneedtwoofus.K:Great.SeeyouonMonday.

Bye.V:

Bye.willandthefutureGRAMMAR3.Studentsmatchsentencestodifferentverbformsusedtorefertothefuture.?

Answers?

IE2C3D4B5A4.

Studentslistenagainandwriteverbformsinthefutureperfectandfutureperfectcontinuous.?

Answers?

1won'tbesetting

2.willbearriving?

3.'11havefinished

4.'11havegone–

Clarifythetwoformsontheboardlikethis:?

5.Futurecontinuous:will+be+...ingFutureperfect:will+have+pastparticiple(orwill+presentperfect)?

Youmightwanttoreferstudentstothegrammarreferenceonpage128formorehelpbeforestartingthenextexercise.?

Answers?

Sentences1and2arefuturecontinuous.?

Sentences3and4arefutureperfect.6.Studentschecktheirunderstandingbychoosingthecorrectverbforms.?

Answers?

1'11call?

2won'trise?

3'rerunning?

4.'mgoingtohave?

5leaves?

6willbeopening?

7willhavestarted?

8'sgoingtoleave?

9'11bereceivingSpeaking：Discussing

a

scheduleYou

andyourpartnerareinchargeofatrainingevent.Hereisthescheduletoemailouttoallparticipants.New

and

business:

a

Seminar

for

Young

EntrepreneursMonday15thFebruary9.00-9.30

Registrationandcoffee9.30-11.00

Introductionandtalk:‘Agoodideadoesnotnecessarilymakemoney.’Speaker:FionaBrewster11.30-1.00

Workshopandmini-presentationsbyeachparticipant1.00-2.00

Lunch2.00-3.00

Talk:‘Onlinebusinesses—

themythandthetruth’Speaker:LaszloReiner.’3.30—5.00

Workshop:Titletobeconfirmed.However,beforeyouconfirmthesedetails,readsomecorrespondenceandmakeanychangesandnotesontheschedule.Finally,meetwithyourpartnertodiscussandconfirmthefinalversion.From:r.thorne@TELEPHONE

MESSAGESubject:workshopThankyouforinvitingmetorunaworkshoponthe15th.IamdelightedtoconfirmthatIwillbeabletoattend.Iwouldliketosuggestthetitle:‘You

mightwantitbutdoesyourcustomer?’

Itwillbeabouttargetingthecustomerandimprovingservice.DoesthatsoundOK?I’mcurrentlyavailableeithermorningorafternoon.Pleaseconfirmasap.RegardsFionaBrewstercalled.Shehasaproblemwithspeakingonthe15th.She’sgoingtobelatesoaskedtospeaklaterintheday.Canyouchangehersession?Maybetolaterinthemorningortheafternoon?Securityjustsaidtheyprobablywon’tbeopeningthebuildinguntil9.15onthe15th.It’saproblemwithstaffing!RTStudentATELEPHONE

MESSAGESubject:

another

change!HiLaszioReinercalledtoconfirmhistalk.Hisflightlandsat8.30onSundayevening.Willyoubemeetinghim?Bytheway,heseemstothinkhe’sspeakingfortwohoursnotone.Healsosaiditisn’trealllyatalk–moreofadiscussionandworkshop.Canyoulethimknow?I

rang

earlier

and

left

a

messagesaying

I’d

be

late

and

couldn’t

dothe

morning

session.

Actually

Ican

now

but

it

will

have

to

be

midmorning.

Then

I

definitely

have

toleave

after

lunch.

Sorry

to

changethings

around

like

this.FionaThecompanydoingthebuffetonMondayhavemadeamistake.Theycan’tguarantee1pm.Doyoumindifit’s1.15?StudentB3.2

Business

skills:Leaving&taking

messages電話留言在日常商務(wù)活動(dòng)中，打電話時(shí)對方不在是經(jīng)常地事情。如果對方不在，需要請人幫忙留言或者錄音留言，一定要簡短，

切忌長篇大論的留言。*電話留言的格式英語電話留言（Telephone

Message）包括五部分：（1）發(fā)話者（From）；（2）收話者（To）；（3）日期（Date）；（4）時(shí)間（Time）；（5）留言內(nèi)容（Message）。有時(shí)，最后可以出現(xiàn)記錄人簽名。*電話留言的特點(diǎn)電話留言條最根本的特點(diǎn)就是內(nèi)容必須言簡意賅，切忌冗長。即寫電話留言條時(shí)，行文要簡明扼要，通俗易懂，將發(fā)話者的意思清楚明白地表達(dá)出來。Listening:

Leaving

messagesA

toaskforpermission1BDtocomplainaboutamistakeC

toconfirmsomethingisOKD

torequestinformationE

tooffer

informationF_______H__B2345G_______C__tocancelarrangementsG

torequesthelp_________H

tochangeabooking_________2.Lookatstages1-7forleavingmessages.Listentoeachofthemessagesagainandtickthestageseachcallerfollows.Call1

Call2

Call3

Call4

Call51

Say

who

the

message

is

for2

Say

who

you

are3

Give

the

reason

for

calling4

Spell

any

difficult

words5

Requesta

return

call6

Leave

your

contactdetails7

Say

when

you

will

be

availableCall

Call

Call

Call

Call123451Saywhothemessageisfor//2Saywhoyouare//////////3Givethereasonforcalling4Spellanydifficultwords/5Requestareturncall////6Leaveyourcontactdetails///7SaywhenyouwillbeavailableListeningscriptCall1:Hi,Vanessa.

It’s

Ralphagain.Sorry,

Iforgottoaskearlierifyoucansendmedetailsofnextmonth’sseminars.I’vegottwopeoplewhoreallyneedsomehelpwithspreadsheetsandaccountingsoftware.Irememberyousaidthatyouhadsomecomputercoursesplanned.

Anyway,

sendmedetailsonthoseandanythingelseyouhavecomingup.

Thanksoh,youcanemailittomeifthat’seasier.

It’s

RforRalph.Dot.Hensher.

AtHenckel.

That’sH-E-N-C-K-E-L

dotD-E.

Thanks.Bye.Call2:Hello.MynameisMariaMonblot.

ThereasonI’mcallingisthatIhaveabookingfornextweek’sbusinessbreakfastmeeting.I’mafraidIwon’tbeabletoattendbutIwouldliketocometonextmonth’sinstead.IassumeitisonthelastWednesdayofthemonthasusual.Pleaseconfirmthis.

You’ve

alreadygotmynumberbutjustincase,it’s

7684556.Call3:Hello.

ThisisJochen

Anderson.Iambookedintoruntheseminarondesignonthe25th.I’vejustreceivedthescheduleforthedayanditappearsthatIamspeakingatninethirty.

Thatisn’twhatIagreedwithyou.We

saidIwouldbeatelevenandthatIwouldhaveninetyminutesnotonehour.

You;ve

alsodescribeditasatalkbutI’mgivingaworkshop.Pleasegetbacktomeaboutthisassoonaspossible.I’llbeinmyofficebetweentwoandfiveo’clock.Call4:Hi,Vanessa.

It’s

Kristen,justtoletyouknowthatJochen

Andersonistryingtogetholdofyou.Heleftamessageonmyhomenumbertosayheisn’thappyaboutthescheduleforthe25th.Ihaven’tgotthedetailswithmesoIcan’thelpreally.

I’msorry,

butcanyoucallhimback?Heonlyneedsthetimechangingandsomethingaboutthetitle.I’msureoneoftheotherspeakerswon’tmindchanging.

You

knowwhathe’s

like.Seeyoutomorrow.Call5:Hello.

ThisisBryaninsecurity.

I’mreturningyourcallabouthavingthebuildingopenonSunday.

I’mjustcallingtosaythat’sfine.I’llbehereatmiddayanywaysoit’llbeOKforthreeo’clock.Ifthere’sanythingelse,youcancallmeanytimeonmymobile.It’s

077866788890.3.Matchthefollowingexpressionstostages1-7inexercise2.Writethenumberofthecorrectstagenexttoeachexpression.0

Hello,thisisamessagefor…_______A

It’s…_______B

Youcanemailmeatrdot…_______C

ThereasonI’mcallingisthat…_______D

It’swithregardto…_______E

Thisis…A2B6C3D3E2F4G7H5I4J

6K7L5_______F

Sothat’sMasinMadrid…_______G

Youcangetmeanytimebetween…_______H

Couldyoucallmeback?_______其他常用的電話留言句型：（1）Justaminute.I’llgetapen.請等一下，我拿支筆。（2）I’lllethimknow,

Mr.

Brown.（3）No.Ireallyneedtotalktohimpersonally.（4）wouldyouliketolaveamessageonhisvoicemail,then?（5）HoldonandI’lltransferyou.稍候，我會幫您轉(zhuǎn)接過去。（6）I’mnotavailabletotakeyourcall,butpleaseleaveyourname,numberandabriefmessage.（7）Pleasecallmeat556-3243whenyougetback.Speaking:

Leaving

a

voicemail

message1.Preparetoleaveamessageonacolleague’svoicemail.Makenotesbelowandthennotesdownthekeyinformationonthefollowingform.Your

contactdetails(telephoneno/email)Whoareyou

calling?What’s

themessageabout?Whatactiondoyou

want

thepersontotake(e.g.callyou

back,meetyousomewhere)?Important

messageMessagefor:____________________________________________________called.Message:____________________________________________________________________________________________________________________________Action:______________________________________________________________________________________________________________________________Writing:

Taking

notes

and

messages1.Readwhatpeoplesayin1-9andwritemessages.Usewordsfromthespokenmessage.0.

‘Hello.

ThisisMichaelJamesspeakingandthisisamessageforLelia.’Michael

James

calledfor

Lelia.(4words)1.‘I’dbegratefulifyoucouldreturnthiscallonmyhomenumber.’on

his

home

numberCallhimback_______________________.(4words)2.‘Iamcallingtoinformyouthatthenextmeetingisonhe23rd.’that

thenext

meetingis

on

the

23rdPleasenote_________________________________.(8words)3.‘Wouldyoumindcheckingandlettingmeknowthefinaldates?’the

final

datesPleaseconfirm________________