UNDP-SDG數(shù)字加速議程（英）-2023

SDGDigitalAccelerationAgendaKnowledgePartnerSDGDigital

AccelerationAgendaSupporterRequiredcitation:ITU,

UNDP.2023.

SDGDigital

Acceleration

Agenda.ForewordCopyright?International

TelecommunicationUnionandUnitedNationsDevelopmentProgramme,

2023.

Somerightsreserved.Photos:UNDPThe

recentbreakthroughsindigital

technologyhaveunleashedunprecedentedopportunities,

andwith

themnewavenuesfordigital

innovationinourrace

against

timetoful?l

the

promiseofthe2030Agenda—

ourglobalcommunity’s

sharedplanfora

greener,moresustainable,andmoreinclusivefuture

forall.With

2.6

billionpeoplegloballystill

of?ine,

unabletotakeadvantageofourever-acceleratingdigital

world,the

InternationalTelecommunicationUnion

(ITU)

and

the

United

Nations

Development

Programme

(UNDP)aredriving

newefforts

toensurethat

everyone

can

bene?t

fromthe

ongoingdigital

transformation

includingthroughuniversalandmeaningfulconnectivity.ThisworkisavailableundertheCreativeCommons

Attribution-NonCommercial-ShareAlike3.0IGOlicence(CCBY-NC-SA3.0IGO),

unlessotehrwiseindicatedinthework.For

anyusesof

thisworkthatarenotincludedinthislicence,

pleaseseekpermissionfromInternational

TelecommunicationUnion.

Withinthescopeandunderthetermsof

thislicence,

youmaycopy,

redistributeandadapttheworkfornon-commercialpurposes,

providedtheworkisappropriatelycited,

asindicatedabove.

Inanyuseof

thiswork,

thereshouldbenosuggestionthatInternational

TelecommunicationUnion(ITU)orUnitedNationsDevelopmentProgramme(UNDP)orBostonConsultingGroup(BCG)orInter-AmericanDevelopmentBankGroup(IDB)endorsesanyspeci?corganization,

productsorservices.

Theuseof

theITUorUNDPorBCGorIDBnamesorlogosisnotpermitted.Doreen

Bogdan-MartinSecretary-General,

InternationalTelecommunicationUnion(ITU)If

youadapttheworkunderthislicense,

thenyoumustlicenseyourworkunderthesameorequivalentCreativeCommonslicence.As

part

of

this

effort,

ITU

and

UNDP

have

launched

the

SustainableDevelopmentGoal

(SDG)Digital

Acceleration

Agenda.

Informed

bythe

latest

data,

it

covers

a

range

of

key

areas

including

digital

skills,governance

and

regulations,

?nancing,

infrastructure,

and

security,as

well

as

applicationsand

services.

With

a

rangeof

real-worldexamples,

thisagendashowshowgame-changing

digital

solutionscan

accelerate

progress

in

climateaction,

education,

hunger,povertyand

at

least

70

per

cent

of

the

169

SDG

targets.If

youcreateatranslationof

thiswork,

youshouldaddthefollowingdisclaimeralongwiththesuggestedcitation:“ThistranslationwasnotcreatedbyITUorUNDPorBCGorIDB.

NeitherITU,

UNDP,BCGnorIDBareresponsibleforthecontentoraccuracyof

thistranslation.

TheoriginalEnglisheditionshallbethebindingandauthenticedition”.If

youcreateanadaptationof

thiswork,

pleaseaddthefollowingdisclaimeralongwiththeattribution:‘’Thisisanadaptationof

anoriginalworkbyITU,UNDP,BCG,

IDB.

Viewsandopinionsexpressedintheadaptationarethesoleresponsibilityof

theauthororauthorsof

theadaptationandarenotendorsedbyITU,

UNDP,BCGorIDB.”While

we

celebrate

the

potential

of

these

technologies,

we

alsorecognize

that

they

are

notwithout

risks.

Fromcyberthreats

toArti?cial

Intelligence

(AI),

addressing

these

challengesis

vital

todesignthe

digital

solutions

that

can

support

progress

across

all17

SDGs.

So

is

the

need

to

empower

individuals

and

communitieswith

the

right

digital

skills,

especially

in

developing

countries.

Digitaltechnologies

must

be

developedand

deployed

ina

safe,

responsible,and

equitable

manner.

We

cannot

allow

for

digital

innovation

andpower

to

be

concentrated

inthe

hands

of

a

privileged

few,

notwhenjust

?vecountries

already

register

85per

cent

of

the

world’s

patents.Anymediationrelatingtodisputesarisingunderthelicenceshallbeconductedinaccordancewiththemediationrulesof

theWorldIntellectualPropertyOrganization.Achim

SteinerAdministrator,UnitedNationsDevelopmentProgramme(UNDP)If

youwishtoreusematerialfromthisworkthatisattributedtoathirdparty,suchastables,

?guresorimages,

itisyourresponsibilitytodeterminewhetherpermissionisneededforthatreuseandtoobtainpermissionfromthecopyrightholder.

Theriskof

claimsresultingfrominfringementof

anythirdparty-ownedcomponentintheworkrestssolelywiththeuser.Thedesignationsemployedandthepresentationof

thematerialinthispublicationdonotimplytheexpressionof

anyopinionwhatsoeveronthepartof

ITU,

UNDP,BCGorIDBconcerningthelegalstatusof

anycountry,

territory,cityorareaorof

itsauthorities,

orconcerningthedelimitationof

itsfrontiersorboundaries.

Thementionof

speci?ccompanies,

productsorservicesdoesnotimplythattheyareendorsedorrecommendedbyITU,

UNDP,BCGorIDBinpreferencetoothersof

asimilarnaturethatarenotmentioned.

Errorsandomissionsexcepted,

thenamesof

proprietaryproductsaredistinguishedbyinitialcapitalletters.

AllreasonableprecautionshavebeentakenbyITU,UNDP,BCGandIDBtoverifytheinformationcontainedinthispublication.However,

thepublishedmaterialisbeingdistributedwithoutwarrantyof

anykind,

eitherexpressedorimplied.

Theresponsibilityfortheinterpretationanduseof

themateriallieswiththereader.

InnoeventshallITU,

UNDP,BCGorIDBbeliablefordamagesarisingfromitsuse.

Theideas,

opinions,

?ndings,andconclusionsexpressedinthispublicationarethoseof

theauthors;theydonotnecessarilyre?ecttheviewsof

ITU,

UNDP,BCG,

IDB,

norof

theirrespectivemembers,

asapplicable.We

stand

at

a

momentinhistory

whentechnology

ismoving

atan

exponentialrate,

andthis

can

be

unsettling.

Yet

we

need

toremember

that

how

our

shared

digital

future

unfolds

is

up

to

us.

Withonly

a

fraction

of

the

SDGson

track

at

the

halfway

pointof

the

2030Agenda,

it

isurgent

to

ensure

that

everyone,

everywhere

can

buildtheirown

digital

futures.

Together,the

entire

United

Nations

familyand

our

manypartners

are

committed

to

harnessing

data

and

digitaltechnologiestodrive

down

poverty

andinequalities,

advance

climateaction,

restore

our

natural

world,

and

put

the

2030

Agenda

back

ontrack

with

time

now

of

the

essence.23CONTENTSEXECUTIVESUMMARYDigitaltechnologies–frommobilephones,tomoreemerginginnovationsleveragingarti?cialintelligenceandothertechnologies–arehavingexcitingandimportantimpactaroundtheworld.Theyareimproving?nancialinclusion,increasingtheeffectivenessofgovernmentandpublicservice

delivery,andprovidingpeoplewithplatformsandchannelstoensurethattheirvoicesareheard.Digitalistransformingcountries,communities,economies,andsocieties,andcouldbeacrucialcatalyst

forachievingtheSustainableDevelopmentGoals(SDGs).ExecutiveSummary58The

SDGDigital

Acceleration

AgendaSection

A

The

powerof

dataanddigitaltechnologiesforthe2030

Agenda10DataanddigitaltechnologiesasacatalystforachievingtheSDGsHowdataanddigitaltechnologiescancontributetobridgingthegapBuildingandembeddingcrucialprotectionsasaprerequisite12162325SectionB

Game-changingsolutions:Putting

dataanddigitaltechnologiesinactionfortheSDGsTheSDGs,adoptedin2015,

areaglobalcall-to-actionforpeople,theplanet,prosperity,andforglobalpeace.Despiteimportantprogress,aneraofpolycrisis–includingtheCOVID-19

pandemic,climatechange,andcon?ict–havepushedmanyoftheSDGsoff-track.

Progresshasslowed,stopped,andevenreversedinsomeareasandcontexts.

Atthemid-pointtowardthe2030SDGdeadline,focusedandurgentefforts

areneededtoensuretheglobalcommunitycan

achievetheseessentialtargets.Inthiscontext,digitalcan

playthreecrucialroles:asacorechannel,andplatform,forthedeliveryofvital

services;asatooltodeliverdataandinsightstoachieveeachoftheSDGs,andasacatalyst

forwiderprogress.Thisincludesdrivingnewwaysofworking,thinking,and?nancingtodelivertheGlobalGoals.Showcasing34digitalsolutionsasdriversof

SDGprogress30Emergingtechnologieshavethecapacitytoamplifytheimpactof

existingdigitalsolutions48Helpingensuredigitaltechnologieshaveapositiveimpact56SectionC

Calltoaction:DigitalasacatalystfortheSDGsDigital

TransformationEnablers626376Putting

itintopracticeConclusion828487GlossaryAcknowledgementsHowever,these

functions

arenotguaranteed–

anddigitaltechnologiesarenota

panacea.Theyarealsonotneutral

andneed

tobe

appliedin

aninclusiveandconsideredway.

Digitaltechnologieshavea

powerful

multipliereffect,

both

positive

andnegative,andso

it

isvital

toensurethat

theiruse

minimizes

anyincrease,entrenchment,orexacerbationofinequality,especiallyasvery

real

gender,location,

andbroaderdigital

anddata

dividesexist.Intentionally-inclusiveapproachestodigital

development—

whichplacepeopleandthe

protection

of

humanrights

at

the

centre—

arevital

inensuringthat

the

risks

ofdigital

transformation

areproactivelyaddressed,andthat

nooneisleft

behind.Thisincludesbuildingandembeddingprotections

tomaximizethe

bene?ts

ofdigitaltechnologies,whilst

alsotackling

andmitigatingassociated

risks.45ThisAgendaexploreshowdigital

technologies

are

already

being

usedto

accelerate

progresstoward

the

SDGs,

and

how

inclusivedigitaltransformation

can

be

scaled

further.

The

Agenda

also

showcases

34digital

solutions,

two

foreach

SDG,

highlighting

the

power

and

potentialof

digital.

The

solutions

represent

a

range

of

different

products

andstakeholders;

for

example,

some

areopen-source

and

supportedby

non-pro?t

organizations

or

public

sector

institutions,

while

othersare

proprietary

solutions

developedby

companies

orentrepreneurs.However,

they

are

all

grounded

in

theirpositive

impacts

in

achievingSDG

targets

–

and

theirpotentialforscalability,

replicability,and

globalrelevance.

These

solutions

chosen

offer

a

snapshot

of

the

scale,

breadth,and

possibilities

ofdigital

transformation

for

countries

around

the

world.Technicalenablersaresecure-by-designtechnicalelementsthatsupport

thedevelopmentandgrowthofafunctioningdigitalecosystem.TheyincludeinteroperableDigitalPublicInfrastructure

(DPI),connectivity,

andtechnologiessuchascloudandhigh-performance

computinginfrastructure.

Non-technical

enablerscomprisethe

essential

policies,programmes,initiatives,resources,andcapacities

toshape,embed,andscale

digital

transformationanddigital

ecosystems

in

aninclusive,accessible,transparent,

andparticipatory

way.

Each

ofthese

different

components

–

from

strategytosystems

–

isexploredbased

oncountry

examples.Importantly,eachdigitalsolutioninnovation,andnationalexample,reaf?rmsthatdigitaltransformationisnotthedomain,responsibility,orownershipofasingleinstitutionorsector.Collaborativeefforts

areneeded,including?ndingopportunitiestohighlight,discuss,andlearnfromwhatisandisnotworking.Collaborationalsoextendstoshowcasingdigitalinnovations,andidentifyingopportunitiestoscaleexistingandprovensolutions–includingcommonandreplicablecomponentssuchasDigitalPublicGoods(DPG),

andDigitalPublicInfrastructure

thatcouldsupportandcatalyse

digitalinnovationfornationaldevelopment.Although

diverse

in

implementation

–

from

foundational

digital

paymentinitiatives,

to

cutting-edge

supplychain

traceability

tools

and

data-driven

platforms

–

altogether,

they

highlight

keypriorities

and

principlesto

ensure

that

digital

can

support

the

SDGs.

Each

solution

reaf?rmsthe

importance

of

designing

based

on

needs

andrealities,and

theessential

componentsof

collaboration

and

co-design

that

need

to

guidethe

development

of

any

digital

initiative.

This

rangeof

solutions

alsohighlights

the

appropriateuseof

technology,

and

the

importance

ofgrounding

technologies

ina

people-centred,

inclusive,

and

safe-and-secure

approach.Digitaltransformationisajourneycurrentlybeingnavigatedbyallcountriesandcommunitiesworldwide.It

isamarathonandnotasprint.It

requiressustainedefforts

aroundstrategy,implementation,andinvestment.Digitaltoolsandtechnologiesarealreadyleadingtoimportantoutcomesacrossall17

SDGs.Telehealthsolutionsareimprovingtheaccessibilityandeffectiveness

ofhealthcare.TheInternetofThings(IoT)

isprovidingunprecedenteddatatoimproveagricultural,conservation,andindustry

practices.Digitalplatformsandchannelsaredeliveringeducationtosomeofthemost

marginalizedpopulations,whileconnectivity

isre-shapingcommerce,connection,andcommunicationaroundtheworld.However,

although

each

digital

solution

is

operating

in

multiplecountries,

digital

developmentis

notcentred

around

individualproducts,

services,

or

initiatives.

National

digital

transformation

mustbe

a

whole-of-society

effort

–

including

leveraging

the

catalytic

powerof

a

whole-of-government

approach,

the

digital

talents

and

expertiseof

the

private

sector,

and

most

crucially

the

credibility

and

expertise

ofcivil

society.

The

latter

is

an

especially

important

asset

in

ensuring

thatpopulationswhichrisk

being

marginalized

from

digital

transformation–

including

women

andgirls

–

become

partners,

innovators,

andadvocates

for

digital.AlthoughprogressagainsttheSDGshashitrealchallenges,theefforts,

innovations,andimplementationshighlightedanddiscussedinthisstudy

providerealhope.Theyareanequallyrealdemonstratorofhowdigital–if

appliedinclusively,thoughtfully,andstrategically–couldsupport

intransformingourworld,andindeliveringthe2030Agendaforsustainabledevelopment.Withdigitaldirectlycontributingtoaround70

percentofthetargets

ofall17

SDGs,andwiththepotentialtoinformtheachievementoftheother30percentoftargets,digitalisacrucialtoolinachievingthisessentialandurgentambition.Recognizing

the

importance

of

this

holistic

approachin

ensuring

thatdigital

can

best

support

and

catalyse

the

SDGs

–

and

based

on

theglobal

digital

transformation

experience

of

ITU,

UNDP,

IDB,

and

BCG–the

Agenda

also

examines

national

successes

ofcountries

in

exploring,applying,and

scaling

digital.

It

sets

out

key‘Digital

TransformationEnablers’that

can

support

other

countries

on

theirdigital

transformationjourneys.

These

components

includethe

importance

of

an

overarchingnational

digital

vision

and

strategy,

the

relevance

ofdigital

applications,products,

and

services

in

driving

SDG

(and

other

national)

priorities,

andthe

need

to

shapecrucial

technicaland

non-technical

enablers.67THESDGDIGITALACCELERATIONAGENDABefore2020,

theworldwasseeingsomepromisingprogress.ThisAgendawasalsoshapedinacontextofurgency.Atthemid-pointtowardthe2030deadlinefortheSDGs,theglobalcommunityremainsoff-track,

andinsomeGoalsprogressisevenregressing.Povertyisincreasing,inequalityiswidening,andpolarizationanddiscontentaregrowing.Digitaltoolsandtechnologiescan

playacrucialroleinturningthisaroundif

weharnessthemwithhumanneedsatthecentreandastools,enablers,andcatalysts

forhumandevelopment.About70

percentofSDGtargets

directlybene?tfrom

digital

technologies.Whenappliedinclusivelyandthoughtfully,whileengagingwiththeirvery

realchallengesandlimitations,thesetechnologiescouldbeessentialparts

oftheSDGtoolkit.Almostonebillionpeoplegainedaccesstosafelymanagedsanitationservices

from2015

to2020.

Nearlythree-quarters

ofcountrieshadalreadymetorwereontracktomeettheSDGtargettoendpreventabledeathsofnewbornsandchildrenunder5yearsofage.Theyear2020

sawthe?rst

increaseinglobalextremepovertyinalmosttwo

decades.Growingglobalturmoilhasledtounprecedentedreversalsinhumandevelopmentprogressin90percentofcountries.Humandevelopment—whichmeasuresanation’shealth,education,andstandardofliving—hasfallenbacktoits

2016

levels,reversingmuchoftheprogresstowardstheSDGs.TheCOVID-19

pandemic,compoundedby

inequalities,climateshocks,rapidtechnologicalshifts,

andsocialmistrust,haswhippedupaperfect

storm

towipeouthumanprogress.Important

progresshasbeenachievedinthedigitallandscape.Over5billionpeoplearenowonline.Digitalbankingservicesarereducingthe‘unbanked’population,includingputting

manywomenincontroloftheir?nancialfuturesforthe?rst

time.Anddigitalpublicservices

aresavingmanycitizensandtheirgovernmentstimeandmoney.Recognizingandchampioningthisprogresswastheinspirationbehindthisstudy.TheInternationalTelecommunicationUnion(ITU),UnitedNationsDevelopmentProgramme(UNDP),Inter-AmericanDevelopmentBank(IDB),andtheBostonConsultingGroup(BCG)areworkingincountriesandcommunitiesaroundtheworldwheredigitaltransformationishavingapositiveimpact

onpeople’slivesandlivelihoods.ThisAgendaexploreshowdigitaltechnologiescan

helpaccelerateprogresstowardtheSDGs,documents34excitingandimportant

digitalsolutions,andhighlightsmanyofthekey

enablersandcomponentsthatcoulddrivedigitaltransformation(and

its

bene?ts)inothercontexts.8SECTIONAThe

powerof

dataanddigitaltechnologiesforthe2030

AgendaHowever,

progress

inrelation

todigitaltechnologieshasdivergedacross

andwithinregions

andcountries,

resulting

inmultipledigitaldividessuchasurban-rural

andgenderdivides.

Some2.6billionpeople—

more

thana

third

of

thetotalpopulation

—remain

of?ine,

according

toITU’s

estimates.In2022,

there

were259million

more

menthanwomenusingtheInternet.

GSMAreports

that

inlow-andmiddle-incomecountries,

womenare17percentlesslikely

toowna

smartphone

compared

tomen.

Andotherof?ine

inequitiesare

surfacinginthedigitalworld.

In2022,there

wasa

‘landgrab’

of

privilegedprospectors

purchasing

virtualreal

estate

inthemetaverse.

Female

start-up

foundersin

AfricaThe

UN’s

2030

Agenda

comprising

17

SDGs

sets

outa

planfor

action

for

people,the

planet,

and

prosperity,

andtopromote

universal

peace.

Ambitious

when

adopted

in2015,they

SDGs

are

now

aneven

more

signi?cant

proposition

atthe

halfway

point

totheir

2030

deadline.

Againsta

backdropof

climate

change,globalcon?ict,

and

pandemic

recovery,progress

towardmanyof

the

SDGs

remains

off-track

andsome

targetshave

even

halted

or

regressed:

in2020,

globalpoverty

increased

for

the

?rst

time

inover

two

decades.Growing

globalturmoil

has

led

tounprecedented

reversalsinhumandevelopmentprogress

in

90

per

cent

of

countries.Digitalprogress

hasdivergedacross

andwithinregions

andcountries,

resulting

inmultipledigitaldividessuchasDespite

these

recent

challenges,

signi?cant

achievementshave

been

delivered.

Since2015,

911

million

peoplegainedaccess

tosafely

managed

sanitation

services

and

687

milliontoclean

drinking

water.

This

progress

has

also

been

mirroredinthe

context

of

digital

technologies.

5.3

billion

peopleare

now

online

-

whilst

75

per

cent

of

those

aged

between15

and

24

were

using

the

internet

in2022.

The

Africancontinent

is

nowhome

to

120

‘unicorns’

–

companies

withamarket

valuation

of

more

than

USD1

billion

–

and

advancesindigital

publicservice

deliveryby

many

national

and

localgovernmentshave

saved

citizens

countless

hours

inaccessingsocial

protection,

registering

births

and

businesses,

andundertaking

other

vital

functions.urban-rural

andgenderdivides.struggletosecure

?nancing:only3

percentof

early-stage

fundingonthecontinentwenttoall-femalefoundingteams,

compared

to76percentforall-maleteams.

More

broadly,

sometechnologiesandapplications

riskexploiting

citizensfortheirdata

and/orassetsinlower-income

countries.

Digitaltransformation

canonlybetrulysuccessfulif

itisinclusiveandequitable,

andfoundedonleavingnoonebehind.1011DataanddigitaltechnologiesTheseexamplesillustratehowdigitaltechnologiescancontributetovarioustargetsbyimprovingdatacollection,

analysis,

communication,

collaboration,

anddecision-makingprocesses.

Manyrelevanttechnologicalsolutionsalreadyexisttodayandhaveproventrackrecords,

asshownbythesetof

34digitalsolutionsfeaturedinsectionB.asacatalystforachievingtheSDGsThe

SDGsrepresentawiderangeof

priorities,

actions,

andactivities,fromimprovingtheextentandeffectivenessof

socialprotectionanderadicatingpoverty,

throughtotryingtopreservemarineandothernaturalresources.SeveralSDGtargetsexplicitlycallfortheuseof

digitaltechnologies:SDG9,

centredaround“Industry,

Innovation,

andInfrastructure”,callsfordigitaldevelopment,

includinglayingthegroundworkforICT

infrastructurethroughuniversalaccesstoinformationandcommunicationtechnology(target9.b).

OtherSDGs,

too,

highlighttheroleandimportanceof

dataanddigitaltechnologies.Ouranalysisindicatesthat70percentof

theSDGtargets—119outof

thetotal169—wouldbene?tfromaccelerationthroughdigitaltechnologies,

while13percent(22)of

thetargetsevendirectlycallfortheutilizationof

dataanddigitaltechnologies(see

Appendix).SeveralSDGtargetsexplicitlycallfortheuseof

digitaltechnologies.

OtherSDGshighlighttherole

andimportanceofdataanddigitaltechnologies.Manyof

theothertargetsthatdonothavedirectlinkswithICT

stillharbourpossibilitiesforpositivein?uencefromdigitaltechnologies.

For

example,

pro-poorpublicspending(target1.b)couldbesupportedbydeployingadvanceddataanalyticsandmodellingtools,

whichcanhelpgovernmentstoidentifyareasof

highpovertyconcentration,

assesstheeffectivenessof

existingpolicieswithreal-timetracking,

anddesigntargetedinterventions.

Theseinterventionscouldalsoincludegovernment-to-personpayments,

foundedonDigitalPublicInfrastructurepaymentmechanisms.For

example,

progressindoublingtheproductivityandincomesofsmall-scalefoodproducers(target2.3)couldbeacceleratedthroughdigitaltechnologies(suchasprecisionagriculture,

remotesensing,anddataanalytics),

helpingfarmerstooptimizeproductionandimproveyields.

Likewise,

progresstowardachievinguniversalhealthcoverage(target3.8)maybeacceleratedthroughimprovedaccesstohealth-careservicesandinformationviatelemedicineandhealth-monitoringapps.

Knowledgesharingandcooperationforaccesstoscience,

technologyandinnovation(target17.6)couldbene?tfromdigitalplatformsandchannelswhichfacilitateglobalcollaborationandtechnologytransfer.Similarly,

equalrightsforwomentoeconomicresources,

propertyownershipand?nancialservices(target5.a)maybefosteredviadigitalbanking,

mobilewallets,

andonlinepropertyregistrationsystems.

The

responsiblemanagementof

chemicalsandwaste(target12.4)alsohasthepotentialtobeadvancedthroughdigitaltrackingsystemsanddataanalyticsthatmonitorandmanagethelifecycleof

chemicalsandwaste,

ensuringresponsibledisposalandrecycling.1213Data

anddigitalDigitaltechnologiescanplaythreemainrolesinachievingtheSDGs:technologiescanhachievetheSDGsprovidingachannvitalservices,

yielddata

insights,

andcatalyzingprogres1.Asacorechannelforthedeliveryof

vitalservices:

Theycanallowpeopletoconnect,

collaborate,

andengagewitheachother.For

example,

mobiletechnologycansupporttheiraccesstohealthservices,

educationalinformation,

farmingandfoodprices,

socialmedia,

news,

communication,

e-governmentservices,

ensuringthatsocialprotectionreachesthepeoplewhoneeditmost.

The

roleofM-Pesa,

amobilemoneyservice,

inalleviatingpovertyin

Africahasbeenwelldocumented,

andtheplatformnowprocessesover61milliontransactionsaday.

Many