上汽通用五菱人力資源管理體系介紹

人力資源部HRDept.內(nèi)部資料Internalinformation人力資源及薪酬交流報告

SGMW-HR/B&C公司宗旨CompanyVision人力資源的遠(yuǎn)景

HRVision人力資源管理戰(zhàn)略HRStrategy成為公司持續(xù)發(fā)展的第一驅(qū)動力，推進(jìn)上汽通用五菱成為微小型汽車領(lǐng)域國內(nèi)領(lǐng)先，國際上有競爭力的汽車公司。Tobethe

No.1drivingforceofsustaineddevelopment

ofthecompany,promoteSGMWtobethebestcompanyintheminiandsmallcarindustryinChinaandastrongcompetitorglobally.構(gòu)建戰(zhàn)略性HR、人才管理、績效管理、知識管理、溝通管理五大體系，支持公司戰(zhàn)略發(fā)展，培養(yǎng)合格員工,提升公司核心競爭力，建立績效導(dǎo)向企業(yè)文化，創(chuàng)建學(xué)習(xí)型企業(yè)，提高員工滿意度。

Establish

StrategicHR,TalentManagement,PerformanceManagement,KnowledgeManagement,andCommunicationManagementsystemstosupportcompanystrategicdevelopment,developqualifiedemployeesandimprovethecompany’scorecompetitionpower,buildaperformance-orientedculture,buildalearningstyleorganization,andimproveemployees’satisfaction.成為微小型汽車領(lǐng)域國內(nèi)領(lǐng)先，國際上具有競爭力的汽車公司。TobethebestcompanyintheminiandsmallcarindustryinChinaandastrongcompetitorglobally.1、人力資源遠(yuǎn)景與戰(zhàn)略HRVisionandStrategy2、人力資源部職能

HRFunctionalStructure公司宗旨、使命、戰(zhàn)略CompanyVision,Mission&Strategy人力資源部戰(zhàn)略HRStrategyBusinessUnits/InternalCustomers公司各職能部門（內(nèi)部客戶）HRStrategicPartner戰(zhàn)略伙伴規(guī)劃：組織規(guī)劃、人力資源規(guī)劃、基準(zhǔn)調(diào)研、市場分析Planning:HRPlanning,Benchmarking,MarketTrendanalysis組織發(fā)展：組織有效性分析、組織功能界定、流程優(yōu)化Org.Development:Organalysis,Diagnose,ProcessOptimized人才管理： 培訓(xùn)、高潛力、關(guān)鍵崗位繼任者、職業(yè)生涯規(guī)劃與發(fā)展、績效考核TalentManagement:Training,HighPotential,KeyPositionSuccessor,CareerDevelopment,PerformanceManagement員工激勵：薪酬、福利、內(nèi)部表彰制度Reward:Compensation,Benefits,EmployeeRecognition員工關(guān)系EmployeeRelations人事處理支持PersonnelAdministrationsSupport人力資源信息系統(tǒng)HRInformationSystemExternalMarketEnvironment外部市場環(huán)境戰(zhàn)略性HR管理StrategicHRMgmt.運營支持OperationalSupport3、人力資源部組織機(jī)構(gòu)及職責(zé)HROrganizationChartandResponsibility7persons人力資源總監(jiān)HRDirector人力資源副總監(jiān)DeputyHRDirector主要負(fù)責(zé)：組織發(fā)展和人力資源規(guī)劃、部門職責(zé)及流程審核和優(yōu)化、崗位體系管理和維護(hù)、經(jīng)理管理及非核心業(yè)務(wù)外包的推進(jìn)。ResponsiblefororganizationdevelopmentandHRplanning,auditing&optimizingthedepartmentfunctionandbusinessflow,managing&maintainingpositionsystem,managers’management,out-sourcingofnon-keybusiness.組織規(guī)劃與發(fā)展經(jīng)理Org.P&DManager 主要負(fù)責(zé)：人事政策的制定和維護(hù)、人員招聘和人事管理、支持人員和外派人員的管理、員工關(guān)系和信息檔案的管理。Responsibleforestablishingandmaintainingthepersonnelpolicies,recruitingandpersonnelmanagement,themanagementofsupportersandout-assignedperson,employeerelationshipandemployeefiles’management.人事管理經(jīng)理PersonnelManager主要負(fù)責(zé)：薪酬福利政策的制定和維護(hù)、薪酬福利的規(guī)劃和實施、員工考勤管理、員工工資和福利的管理、公司工作餐的管理。ResponsibleforestablishingandmaintainingtheCompensationpolicies,planningandimplementingofthecompensation,themanagementofemployeeattendance,salaryandwelfare,andworkingmeal.薪酬福利經(jīng)理C&BManager

主要負(fù)責(zé)：負(fù)責(zé)青島分公司的組織規(guī)劃與發(fā)展、人事、員工培訓(xùn)與發(fā)展、薪酬福利等管理工作。ResponsibleforthemanagementaffairsinQingdaobranchsuchasorganizationplanninganddevelopment,personnelmanagement,employeestraininganddevelopment,compensationandbenefit,etc.人力資源經(jīng)理（青島外派）HRManager(QingDao)主要負(fù)責(zé)：企業(yè)文化的建設(shè)和維護(hù)、員工職業(yè)發(fā)展的管理、員工績效管理體系的建設(shè)和維護(hù)、員工培訓(xùn)管理、公司知識管理體系的建設(shè)和維護(hù)。Responsibleforestablishingandmaintainingthecompanyculture,employeecareerdevelopment,employeesperformancemanagementsystem,training,knowledgemanagementsystem.員工培訓(xùn)發(fā)展經(jīng)理T&DManager業(yè)務(wù)伙伴（TDC）TDCHRBP業(yè)務(wù)伙伴（采購及供應(yīng)鏈管理）PC&LHRBP業(yè)務(wù)伙伴（發(fā)動機(jī)工廠）PTHRBP業(yè)務(wù)伙伴（銷售）MARKETHRBP業(yè)務(wù)伙伴（制造系統(tǒng)）MDHRBP6persons7persons8persons34persons副總經(jīng)理VicePresident4、人力資源部運作模式HROperationMode

在符合國家有關(guān)勞動人事的法律、法規(guī)和政策的前提下，以支持公司業(yè)務(wù)發(fā)展為主導(dǎo)注重人力資本研究，制定人力資源政策。執(zhí)委會批準(zhǔn)ExcomApproveAccordingwithnationalrelatedlaborlaws,rulesandpolicies,tomakehumanresourcepolicybysupportingbusinessdevelopmentasorientationandfocusonstudyingthehumancapital.

HR政策HRpolicyHRMC審核HRMCAuditing薪酬福利C&B人事管理personnelmanagement基層主管Supervisor工會主席LUChairman員工代表Employeerepresentative組織規(guī)劃與發(fā)展O&D員工培訓(xùn)與發(fā)展T&D1、堅持以滿足企業(yè)的可持續(xù)發(fā)展、提升企業(yè)核心競爭力為人力資源工作的出發(fā)點。

HRPurposeispersistinginsupportingcompany’spersistencedevelopmentandimprovingthecorecompetitionpower.2、部門經(jīng)理是第一人力資源經(jīng)理，人力資源工作，尤其是培養(yǎng)和輔導(dǎo)員工，是其重要的工作內(nèi)容。

DepartmentdirectoristhefirstHRManager.HRmanagement,especiallyindevelopingemployees,isoneofthemostimportantresponsibilities.3、員工是發(fā)展的主體，多通道的職業(yè)生涯規(guī)劃有利于員工發(fā)展。

Employeeisthemainentityofdevelopment.Multicareerplanningisgoodforemployees’development.4、人力資源部負(fù)責(zé)政策規(guī)劃和指導(dǎo)，并提供系統(tǒng)、工具和服務(wù)。

HRisresponsibleforpolicyplanningandconsulting,andprovidingsystems,toolsandservices.5、公司內(nèi)結(jié)合市場機(jī)制與戰(zhàn)略需要，合理配置人力資源。

HumanResourceinthecompanyshouldbeallocatedbasedupondepartmentneedsandstrategicrequirements.5、人力資源部運作原則HROperatingPrinciples6、全面的激勵體系

All-aroundCompensation建立支持公司業(yè)務(wù)發(fā)展、與公司文化相容、對市場反應(yīng)快速、行業(yè)內(nèi)具有競爭力的激勵體系。Toestablishaninspiritingsystemwhichsupportingcompany’sbusinessdevelopment,becombinedwithcompany’sculture,respondingfasttomarket,andfullofcompetitionpowerintheindustry.激勵體系inspiritsystem以公司業(yè)績?yōu)閷?dǎo)向具有競爭力的薪酬激勵compensationinspiritwithperformance-orientedand

competitionpower

與企業(yè)文化相容的導(dǎo)向性激勵inspiriting-orientedwhichconsistentwithcompany’sculture與公司經(jīng)營業(yè)績密切結(jié)合的工資管理制度salarypolicywhichistiedtocompany’sperformance.貼合一線員工需求、保留公司核心人員福利設(shè)計welfaredesignwhichmeetingemployees’demandandkeepingcoreemployees營造員工成就感多樣化獎勵制度multi-premiumpolicywhichbuildemployees’achievement提供職業(yè)發(fā)展平臺,提升職業(yè)價值supportoccupationdevelopmentplatformandpromoteoccupationvalue建立安全、良好的工作環(huán)境setupsafeandgreatworkingenvironment6、薪酬的構(gòu)成——工資

CompensationStructure——Salary全體員工AllEmployees建立以崗級為基礎(chǔ)、績效為導(dǎo)向、快速適應(yīng)市場變化的工資制度，發(fā)揮工資激勵杠桿作用，激發(fā)員工的勞動積極性。Setupthesalarypolicywithpostlevelasbase,company’sperformance-orientedandrapidlyaccommodatethemarketchangetoputforwardtheinspiritingfunctionandpromoteemployees’enthusiasmofworking.藍(lán)領(lǐng)Bluecollar白領(lǐng)white-collarBaseSalaryBaseSalaryYear-endSalaryYear-endSalaryMonthlyPerformanceSalaryBaseSalaryMonthlyPerformanceSalaryYear-endSalaryOvertimeMonthlyPerformanceSalaryOvertimeOvertime6、全面多樣化的福利保障體系

VariousWelfareSystem貼合一線員工需求、保留公司核心人員福利設(shè)計。Welfaredesignwhichmeetingemployees’demandandkeepingcoreemployees.

工作餐、補充醫(yī)療保險、企業(yè)年金、定期健康體檢、防暑降溫福利、員工優(yōu)惠購車、生日祝福、探親費報銷、員工關(guān)懷慰問、團(tuán)隊建設(shè)費、培訓(xùn)費等workingmeal,supplementalmedicalinsurance,enterpriseannuity,physicalexamination,extremeweatherprotection,employeespurchasingvehiclewelfare,birthdaycakewelfare,familyleavecostreimbursement,employeeconcern,teambuildingexpense,trainingexpense,etc.

業(yè)務(wù)用車福利、業(yè)務(wù)通訊補貼、年度獲獎人員企業(yè)年金激勵businesscarswelfare,businesscommunicationallowance,enterpriseannuityinspiritforyearlygainer基本養(yǎng)老保險、失業(yè)保險、工傷保險、生育保險、殘疾人保障金、基本醫(yī)療保險、住房公積金pension,unemployment,injury,reproduction,handicappedinsurance,medicalinsurance,housingfund核心人員福利CoreEmployees’Benefit保證效率、符合員工需求的內(nèi)部福利InternalBenefits

ofEnsuringefficiencyand

Considerate社會保險Socialinsurance合理化建議獎、勞動競賽獎、特別獎、現(xiàn)場改善獎、質(zhì)量改進(jìn)獎、QC、專利獎等reasonablesuggestionaward,laborcompetitionaward,welldonejobaward,atsiteimprovementaward,qualityimprovementaward,QC,patentaward.6、營造員工成就感多樣化激勵機(jī)制

VariousPremiumSystem建立與公司經(jīng)營活動密切相關(guān)的多樣化激勵制度，激發(fā)員工創(chuàng)造性，營造員工成就感和歸屬感。Setupthediversepremiumpolicytiedtocompany’sbusiness,promoteemployees’creationandbuildemployees’achievementandascriptionfeeling.公司專項獎SingleAward銷售、質(zhì)量、采購、培訓(xùn)、安全、成本、技術(shù)、技能及工段建設(shè)獎勵setupawardsinsales,quality,purchase,training,security,cost,technique,skillandteambuilding,etc.總經(jīng)理獎PresidentAwardSGMW榮譽功勛獎SGMWHonorAwardSGMW杰出成就獎SGMWAchievementAwardSGMW卓越團(tuán)隊獎SGMWExcellentTeamAwardSGMW杰出團(tuán)隊獎SGMWOutstandingTeamAward

圖：08年度總經(jīng)理頒獎現(xiàn)場Y08PresidentAwardLaunchingatsite6、保持薪酬的外部競爭力

KeeptheExternalCompetitionPowerofCompensation級別管理人員與汽車行業(yè)薪酬水平進(jìn)行比較操作人員與生產(chǎn)所在地薪酬水平進(jìn)行比較金額SGMWHighinmarketMedialinmarketLowinmarketSGMWHighinmarketMedialinmarketLowinmarketPclevelFunction1Function2Function3Function4AmountAmountComparethepaymentbetweenthemangersinSGMWandthemarketComparethepaymentbetweentheoperatorinSGMWandinthelocalmarket根據(jù)公司經(jīng)營情況結(jié)合市場薪酬水平進(jìn)行薪酬調(diào)整，保持員工薪酬水平在市場上的競爭力。Toadjustsalarycombinedwithcompany’sbusinessconditionandmarketlevel,tokeepthecompetitionpowerofcompensationinthemarket7、SGMW用人策略

SGMWHumanStrategy以能力提升為管理主線把合適的人放在合適的崗位上Rightpersononrightposition能力提升(培養(yǎng))計劃Capabilityimprovementplan繼任者計劃SuccessorPlan績效輔導(dǎo)performanceinstruction崗位勝任度評估Positioncompetenceevaluation合格優(yōu)秀知識Knowledge行為Behavior基本要求Basic

factor技能Skill勝任力模型CompetenceModel人才質(zhì)量標(biāo)準(zhǔn)核心能力Key

Capability經(jīng)驗Experience優(yōu)秀行為GoodBehaviorCapabilitypromotionasmainmanagementExcellenceCompetenceTalentStandard技能類新員工Hourly

New

Employee技術(shù)管理類新員工Salaried

New

Employee技術(shù)管理類員工Salaried

Employee特聘技工/技師SkillWorker/Technician管理/技術(shù)專家Experts一級經(jīng)理Director二級經(jīng)理Manager主管Supervisor技能類員工Hourly

Employee入職培訓(xùn)Entrance

Training專業(yè)技能培訓(xùn)Skill

Training管理技能要求Administration

Skill專業(yè)技能要求Professional

Skill基礎(chǔ)技能要求Basic

Skill公司人才結(jié)構(gòu)

TalentStructure領(lǐng)導(dǎo)力發(fā)展Leadership

Development多通道職業(yè)發(fā)展MulticenterDevelopment員工分級制度Classification

Policy基礎(chǔ)管理培訓(xùn)Basic

Management

Training新主管培訓(xùn)New

Supervisor

Training管理技能提升SkillImprovement新經(jīng)理培訓(xùn)New

ManagerTraining一、二級經(jīng)理培訓(xùn)Director/Manager7、員工職業(yè)發(fā)展平臺

OccupationDevelopmentPlatform縱向發(fā)展：技能分級、特聘專家、高潛力計劃、關(guān)鍵崗位繼任者計劃、晉升linedevelopment:skillclassification,highpotentialplanofspecialrecruitedexperts,successorplanofkeyposition,promotion由外圍業(yè)務(wù)至核心業(yè)務(wù)的發(fā)展developfromnotcorebusinesstocorebusiness橫向發(fā)展：本部門/跨部門輪崗計劃crossdevelopment:positionchangingplaninthesameordifferencedept.多方向的職業(yè)生涯發(fā)展規(guī)劃。multi-directionaldevelopmentplan.7、職業(yè)生涯發(fā)展機(jī)制

OccupationDevelopmentSystemmarketingproductionsalesothermarketingproductionsalesotherfunction8、人員結(jié)構(gòu)

StructureofHeadcount

ManagerDirectorSupervisorProfessionaltechnicanOperatorCompanyLeaderProfessionaltechnicianOperatorSupervisorManagerDirectorPresidentAgeWorkexperience8、人員結(jié)構(gòu)

StructureofHeadcount2009年員工學(xué)歷分布圖

EducationDistributeChartofY09ITA&belowDoctorMasterBachelorDiplomaDoctorMasterDiplomaBachelorITA&below9、溝通體系