中山東方海悅酒店服務(wù)指南

-PAGE45-歡迎入住中山東方海悅酒店關(guān)愛您是我們最想做的！尊敬的貴賓我們代表中山東方海悅酒店熱烈歡迎您入住本酒店，預(yù)祝您在此住得開心愉快！中山東方海悅酒店專為尊貴的客人您提供您所期待的服務(wù)與設(shè)施，無論您的旅程是為了重要的商務(wù)洽談、特殊的慶典還是全家旅行，我們都將專注地為您提供最好的服務(wù)及最舒適的住宿環(huán)境。我們的員工都專心致志盡心盡力地為您提供超標(biāo)準(zhǔn)的服務(wù)！我們熱心的服務(wù)將迎合您的所需，超出您的期待。親切的服務(wù)質(zhì)量，專職的員工誠(chéng)摯熱情地歡迎您并期待您的到來，我們的一切都會(huì)讓您擁有一個(gè)難忘的美好經(jīng)歷！以下的服務(wù)指南全面地介紹了本酒店的服務(wù)與設(shè)施，我們竭盡所能讓您入住舒適愉快！誠(chéng)摯的中山東方海悅酒店全體員工WelcometoZhongshanHiyetOrientalHotelTAKINGCAREOFYOUISWHATWEWANTTODOMOSTDearGuests,OnbehalfofZhongshanHiyetOrientalHotel,wewishyouawarmwelcomeandapleasant,enjoyablevisit.TheZhongshanHiyetOrientalHotelprovidesalltheservicesandamenitiesthatdiscerningtravelersexpect.Whetheryourtravelsareforthatall-importantbusinessmeeting,averyspecialoccasion,orafamilyvisit,wefeaturethefinestserviceandaccommodations.Shouldyouchoosetodineinourrestaurants,relaxinourlounges,orworkofftheday’sstressinourfullyequippedfitnessfacility,youvisitwithuswillbeadelightfulexperience.Ourassociatesarededicatedandcommittedtoprovideyouwithimpeccableservices.Wearedevotedtomeetingyourneedsandexceedingyourexpectations.Awarmwelcomeawaitsyourarrival,withfriendlyserviceandprofessionalstaff.Wewantyourstaytobeamemorableexperience.Thefollowingdirectoryprovidesacomprehensiveoutlineofallofourhotel’sservicesandfacilities,includingourrestaurants&lounges.Wewilldoeverythingwepossiblycantoensureyoutohaveamostenjoyablestaywithus.Sincerely,TheManagementandStaffofHiyetOrientalHotel您的安全中山東方海悅酒店裝置了先進(jìn)的消防探測(cè)與通訊系統(tǒng)，請(qǐng)?jiān)敿?xì)閱讀以下有關(guān)消防安全知識(shí)，酒店的每一個(gè)區(qū)域及客房都裝有煙管感應(yīng)器及噴水設(shè)備。同時(shí)請(qǐng)閱讀位于客房門后的消防安全逃生圖及有關(guān)緊急情況的信息，如您對(duì)此有任何疑問，請(qǐng)直撥消防中心或拔分機(jī)“0”或“8119”。入住以后即刻需做……記下您現(xiàn)在所處的位置。細(xì)看您門后的消防安全逃生圖。找到離您最近的警鈴及滅火器。確保您的房卡隨身攜帶。如您在酒店發(fā)現(xiàn)著火：請(qǐng)按警鈴。請(qǐng)?jiān)谀碾娫捝习淳o急呼叫及匯報(bào)火情。請(qǐng)不要冒險(xiǎn)。如警鈴響起：關(guān)上門以防著火。留在房間保持鎮(zhèn)靜。等待緊急廣播宣布情況。按照廣播提示。如果房間有煙味，請(qǐng)站在緊靠樓層之處。保持鎮(zhèn)靜。您的安全緊急疏散按照廣播指示。離開之前帶著您的房卡。開門之前請(qǐng)檢測(cè)門及門把的熱度。慢慢地開門。如果大廳無煙即逃。用濕的毛巾捂住鼻子及嘴巴。走最近的緊急出口樓梯。如果樓梯通道安全出口直到街道，請(qǐng)關(guān)上房門走樓梯。如出門受阻，請(qǐng)回到您的房間。禁止使用電梯。保持鎮(zhèn)靜。如果您不能離開房間時(shí)……請(qǐng)按照您電話上的緊急鍵接通服務(wù)中心,匯報(bào)您的處境。留在您的房間等待指示。關(guān)掉空調(diào)。用浴缸及洗臉盆裝滿水。用濕的毛巾堵塞門縫。保持鎮(zhèn)靜。KeepingyouSafeTheHiyetOrientalHotelisequippedwiththelatestfiredetectionandcommunicationsystems.Pleasetakeamomenttoreviewthefollowingpageregardingfiresafety.Smokedetectorsandsprinklersareinstalledinallareasofthehotel,includingguestrooms.Wealsorecommendthatyoureadyouremergencyproceduresinformationlocatedonthebackofyourdoor,ifyouhaveanyquestionsregardingourprocedures,pleasepressthe"FireProtection”buttonordialext.“0”or“8IMMEDIATELYAFTERCHECKINGINTakenoteofyourlocation.StudytheemergencyexitplansonthebackofyourroomdoorFindthenearestalarmsandextinguishers.Keepyourroomkeywithyouallthetime.IFYOUDETECTFIREINTHEHOTELPullthefirealarm.TouchtheEmergencybuttononyourphoneandreportthefireAssistancewillbeonthewayimmediately.Don'ttakeanyrisk.IFTHEALARMBELLSRINGClosedoorsagainstthefire.Remaininyourroomandstaycalm.WaitfortheEmergencyBroadcastAnnouncement.Followtheinstructionsofthebroadcast.Ifthereissmokeintheroom,stayclosetothefloorKeepcalm.KeepingyouSafeEMERGENCYEVACUATION….Followbroadcastinstructions.Takeyourkeybeforeexiting.Testdoorsandhandlesforheatbeforeopening.Opendoorsslowly.Ifhallissmoke-free,exit.Coveryournoseandmouthwithawettowel.Gotothenearestemergencystairwell.Enterthestairwellandclosethedoorbehindyou.Ifthestairwellissafe,exittothestreet.Returntoyourroomiftheexitisblocked.Don'tusetheelevator.Keepcalm.IFYOUAREUNABLETOLEAVEYOURROOM….PresstheEmergencybuttononyourphoneandreportyoursituationto"ServiceStayinyourroomandwaitforinstructionsTurnofftheairconditioner.Fillthetubandbasinwithwater.Coverdoorcracksandventswithmoistenedtowels.Keepcalm.旅客安全意識(shí)沒有確定敲門者是誰時(shí)，請(qǐng)不要開門，如有人聲稱是服務(wù)員時(shí)，請(qǐng)按“服務(wù)中心”鍵咨詢是否有人將來您房間以及為何而來。您開門前請(qǐng)使用房門上的窺視孔。當(dāng)您晚回酒店時(shí)，請(qǐng)走正門，去停車場(chǎng)前環(huán)視周圍。使用門鎖的所有裝置設(shè)備緊關(guān)房門。請(qǐng)不要在餐桌，夜總會(huì)及其它公共場(chǎng)合無意中出示客人房卡及與房號(hào)相關(guān)的信息，以防盜竊。請(qǐng)不要露出巨額現(xiàn)金及昂貴的珠寶。不要邀請(qǐng)陌生人進(jìn)入您房間。貴重物品請(qǐng)不要把貴重物品留在客房、會(huì)議室以及餐廳、大堂、酒吧。房間內(nèi)都均配備有私人保險(xiǎn)箱，前臺(tái)也有保險(xiǎn)箱供您使用。不要把貴重物品留在車上。檢查連通房的門是否鎖上。如您發(fā)現(xiàn)可疑事件，請(qǐng)告知酒店。房卡：超過有效期的房卡，客人將無法進(jìn)入房間，如需另外的房卡，需要出示有效證件。TravelersSafetyTips1.Donotanswerthedoorinyourroomwithoutverifyingwhoitis.Ifapersonclaimstobeanemployee,pleasepress“ServiceCenterphoneandaskifsomeonefromourstaffissupposedtohaveaccesstoyourroomandforwhatpurpose.2.Observationhole-yourdoorisequippedwithanobservationholethatshouldbeusedbeforeansweringaknockatyourdoor.3.Whenreturningtoyourhotellateintheevening,usethemainentranceofthehotel.Beobservantandlookaroundbeforeenteringparkinglots.4.Closethedoorsecurelywheneveryouareinyourroomanduseallofthelockingdevicesprovided.5.Donotunintentionallydiscloseguestroomkeysorroomnumberinpublicorcarelesslyleavethemonrestauranttables,inNightClub,orotherplaceswheretheycanbeeasilystolen.6.Donotdrawattentionbydisplayinglargeamountofcashorexpensivejewelry.7.Donotinvitestrangersintoyourroom.8:Valuables-pleasedonotleavevaluableitemsunattendedinyourguestroom,functionormeetingroom,orinthehotel'srestaurants,lounges,orlobby.Anin-roomsafeisprovidedforsecuringyourvaluables.Inaddition,SafetyDepositBoxesareavailableattheFrontDesk.9.Donotleavevaluablesinyourvehicle.10.Checktoseethatanyconnectingroomdoorsarelocked.11.Ifyouseeanysuspiciousactivity,pleasereportyourobservationstoourHotelManagement.12.GuestroomKey-guestswillnotbeallowedintoguestroomswithoutavalidguestroomkey.Everyindividualisrequiredtoshowidentificationwhenrequestinganadditionalguestroomkey.我們?nèi)绾侮P(guān)照您:賓客服務(wù)餐飲服務(wù)娛樂設(shè)施電話服務(wù)保安措施賓客服務(wù)飲用水酒店免費(fèi)敬贈(zèng)2瓶飲用水，如需更多服務(wù)請(qǐng)與服務(wù)中心“6601”聯(lián)系?？头糠?wù)每天兩次客房服務(wù)包括開夜床服務(wù)，如您希望在某段時(shí)間清理房間或更換毛巾及浴室的一次性客用品，請(qǐng)撥打服務(wù)中心“6601”?？諝庹{(diào)節(jié)所有房間均有獨(dú)立空氣調(diào)節(jié)，方便開關(guān)。如有咨詢，請(qǐng)致電服務(wù)中心，內(nèi)線“6601”。機(jī)票/火車票/直通巴士票咨詢各航班詳情請(qǐng)致電商務(wù)中心確認(rèn)，內(nèi)線“8109”；如您樂意自己確認(rèn)，請(qǐng)參考本服務(wù)指南所列的主要航空公司資料及電話號(hào)碼。機(jī)場(chǎng)稅從中國(guó)的機(jī)場(chǎng)起飛的航班，旅客都需購(gòu)買機(jī)場(chǎng)稅，國(guó)際航班是每人90元人民幣，國(guó)內(nèi)航班每人50元人民幣。禮賓部我們禮賓部非常榮幸的為您的所有事提供無微不至的服務(wù)，他們熟知中山，可為您預(yù)訂餐廳、旅行安排、旅游觀光、會(huì)議以及更多的委托代辦服務(wù)，不論您有什么樣的要求，禮賓部都能為您提供滿意的服務(wù)。內(nèi)線“8106”或“3”大使館請(qǐng)參考本服務(wù)指南內(nèi)廣州及香港各大使館的有關(guān)資料。郵寄服務(wù)商務(wù)中心可提供國(guó)際與國(guó)內(nèi)的郵寄服務(wù)。內(nèi)線“8109”殘疾人服務(wù)酒店擁有殘疾人設(shè)施服務(wù)，詳情請(qǐng)聯(lián)系服務(wù)中心。內(nèi)線“6601”大堂副理大堂副理24小時(shí)在大堂當(dāng)值，隨時(shí)樂意為閣下效力，內(nèi)線“5”。嬰兒床如有需要,請(qǐng)致電服務(wù)中心，內(nèi)線“6601”。行李服務(wù)如需要協(xié)助行李提存,請(qǐng)致電禮賓部，內(nèi)線“8106”或“3”。宴會(huì)服務(wù)酒店宴會(huì)擁有先進(jìn)優(yōu)越的宴會(huì)設(shè)施，提供專業(yè)宴會(huì)服務(wù)，內(nèi)線“8305”或“8306?！鄙虅?wù)中心備有各式現(xiàn)代化辦公設(shè)備的大堂商務(wù)中心可為閣下提供包括打字、傳真、復(fù)印、速遞、國(guó)際互聯(lián)網(wǎng)及票務(wù)等各項(xiàng)服務(wù)。并有單獨(dú)會(huì)議室備閣下使用。每天營(yíng)業(yè)時(shí)間由早上07：30至晚上12:00，非營(yíng)業(yè)時(shí)間可與大堂副理聯(lián)系，內(nèi)線“5”。車輛租賃服務(wù)如需預(yù)訂的士、旅游巴士或房車，請(qǐng)與禮賓部聯(lián)系，內(nèi)線“8106”或“3”。入住與離店酒店規(guī)定入住時(shí)間是下午兩點(diǎn)以后，離店時(shí)間是中午十二點(diǎn)。信用卡本酒店接受國(guó)內(nèi)外各主要信用卡付賬：如美國(guó)運(yùn)通卡、VISA卡、萬事達(dá)卡、大來卡、日本JCB卡、長(zhǎng)城卡、龍卡、牡丹卡及金穗卡等，詳情請(qǐng)與前臺(tái)收銀聯(lián)絡(luò)，內(nèi)線“8101”。請(qǐng)勿打擾如不欲被打擾，請(qǐng)按門后之“請(qǐng)勿打擾”按鈕，如不欲接聽電話，請(qǐng)拔內(nèi)線“6601”通知服務(wù)中心。醫(yī)生如需醫(yī)療方面的服務(wù)，請(qǐng)聯(lián)絡(luò)服務(wù)中心，內(nèi)線“6601”。電源供應(yīng)所有房間均配有不間斷電源插座以及220V和110V兩種電壓插座，令您免除租借變壓器之煩惱。緊急火警指示當(dāng)火警發(fā)生時(shí),應(yīng)盡快趕到就近的緊急出口.切勿乘搭電梯。在每間客房門后有消防安全逃生圖。行政樓層位于酒店的十二至十三樓的行政樓層以一絲不茍的完善設(shè)施，令商旅賞心悅目，以殷勤體貼，便捷高效的服務(wù)令下榻客人賓至如歸，力求至臻至美。請(qǐng)致電，內(nèi)線“1388”或“1399”。行政廊設(shè)于十三樓，特別為行政樓層住客提供服務(wù)。內(nèi)線“1388”。冰粒供應(yīng)客房?jī)?nèi)可提供冰粒，如有特別需要，請(qǐng)致電服務(wù)中心，內(nèi)線“6601”。上網(wǎng)服務(wù)每一客房均設(shè)有上網(wǎng)接口，如需協(xié)助，請(qǐng)致電服務(wù)中心，內(nèi)線“6601”。燙斗和燙衣板為酒店住客而設(shè)，可向服務(wù)中心借取，內(nèi)線“6601”。洗衣/干洗/燙衣服務(wù)洗衣袋和價(jià)目表放在抽屜內(nèi)。所有衣物在中午12點(diǎn)前收取,可于當(dāng)日內(nèi)取回。如需加快服務(wù)，請(qǐng)聯(lián)絡(luò)服務(wù)中心，內(nèi)線“6601”。失物招領(lǐng)請(qǐng)聯(lián)絡(luò)服務(wù)中心，內(nèi)線“6601”。郵寄服務(wù)請(qǐng)聯(lián)絡(luò)商務(wù)中心，內(nèi)線“8109”。留言收到閣下之留言將直接送至閣下房間，并將記錄于計(jì)算機(jī),請(qǐng)致電前臺(tái)查詢，內(nèi)線“8105”?？头啃【瓢扇∮妹阅惆蓛?nèi)之飲品及小食均按房間之價(jià)目表價(jià)格向閣下記賬收費(fèi),并將每天補(bǔ)充。如閣下需要其它飲品或小食，請(qǐng)按“6601”聯(lián)絡(luò)服務(wù)中心。報(bào)紙/書籍每日?qǐng)?bào)紙將送至閣下房間，若對(duì)此有特別要求請(qǐng)?zhí)崆巴ㄖ?wù)中心，分機(jī)“6601”寵物酒店范圍內(nèi)嚴(yán)禁攜帶寵物。房間保險(xiǎn)箱所有客房均備有迷你保險(xiǎn)箱及操作說明書。客人亦可使用前臺(tái)收銀處的免費(fèi)保險(xiǎn)箱，內(nèi)線“8101”。客房送餐服務(wù)酒店設(shè)有24小時(shí)客房送餐服務(wù),詳情請(qǐng)參閱客房送餐牌，并按“8207”或“4”聯(lián)絡(luò)送餐部。大使館請(qǐng)參考本服務(wù)指南內(nèi)廣州及香港各大使館的有關(guān)資料。訪客安全起見，如沒有住客相陪，外來訪客不容許進(jìn)入酒店客房樓層，所有訪客必須辦理來訪登記及在晚上11點(diǎn)前離開。喚醒服務(wù)請(qǐng)致電服務(wù)中心設(shè)置喚醒時(shí)間和聯(lián)絡(luò)叫醒服務(wù)。天氣預(yù)報(bào)請(qǐng)致電服務(wù)中心查詢最新天氣資料，內(nèi)線“6601”。輪椅禮賓部備有輪椅可供借用，如欲租用請(qǐng)聯(lián)系服務(wù)中心，內(nèi)線“8106”或“3”。足浴位于2樓的足浴中心為您提供足部按摩、洗腳、修腳等服務(wù)，分機(jī)為“8220”。秘書服務(wù)商務(wù)中心提供臨時(shí)的秘書服務(wù)，分機(jī)為“8109”。擦鞋服務(wù)請(qǐng)撥服務(wù)中心“6601”縫補(bǔ)服務(wù)請(qǐng)撥服務(wù)中心“6601”電視使用請(qǐng)參照房間頻道指南；另外，避免影響其它客人的正常休息，請(qǐng)將電視音量保持在適當(dāng)范圈。房卡請(qǐng)于離店時(shí)歸還房卡給前臺(tái)。電話留言服務(wù)請(qǐng)檢查您電話上的留言燈，如燈亮您只需按留言鍵即可收到。如需協(xié)助請(qǐng)撥服務(wù)中心，內(nèi)線“6601”。停車服務(wù)位于底層的停車場(chǎng)為住店客人及在本酒店其它場(chǎng)所消費(fèi)的客人提供免費(fèi)停車服務(wù)。GUESTSERVICESDrinkingwaterDrinkingwaterisprovidedwithourcompliments.Pleasetouch"ServiceCenter"ifyourequireadditionalsupply.(Ext.66HousekeepingServiceisofferedtwicedaily,includingturndownintheevening.Ifyouwishtohaveyourroomcleanedatacertaintime,oryourtowelsorbathroomamenitiesreplenished,pleasepress"ServiceCenter"(Ext.66Air-conditioningAllroomshaveindividuallycontrolledair-conditioning.Forassistance,pleasecontactServiceCenter.(Ext.66Air-Ticket/Train-Ticket/Bus-TicketConformationForenquiries,reservationsandconfirmations,pleasecontactBusinessCenter.(Ext.AirportTaxUpondeparturefromairportsinChina,anairporttaxwillbecharged.InternationalFlightsareRMB90,andDomesticFlightsareRMB50.ConciergeOurConciergewillbedelightedtotakecareofallthelittlethingthatadduptoamemorablevisit.TheyknowZhongshan,andtheycanassistwithrestaurantreservations,travelarrangements,sightseeing,conventionservices,andmuchmore,Whateveryourquestionorrequestis,theanswerwillbeavailableatourConciergeDesk（Ext.8106）ConsulatesPleaserefertotheConsulateInformationsectionofthisdirectoryforalistingofConsulatesinGuangzhouandHongCourierServiceOurBusinessCenterstaffcanarrangecourierservicesforDisabledGuestsAssistanceOurfacilitiesandservicesaredesignedtobeaccessibleandavailabletoallguests.PleasecontactourServiceAssistantManagerAssistantManagerisonduty24hoursdailytoassistyou.(Ext.8108)BabyCotPleasecontactServiceCenter.(Ext.66BaggageServiceForbaggagecollectionorstorage,pleasecontactConcierge.(Ext.8106)Banquet&ConferenceThehotelisequippedwithperfectbanquetandconferencefacilitiesthatcanholdallkindsofbanquetsandmeetings,pleasecontactBanquetOfficeforenquires.(Ext.6688/6682)BusinessOurBusinessCenteratthehotellobbyisequippedwithmodernofficefacilitiesandsecretarialservicesuchastyping,wordprocessing,fax,photocopying,courierservice,internetserviceandticketreservations.Aprivateconferenceroomisalsoavailableuponrequest,openingdailyfrom07:30to24:00.Afteropeninghours,pleasecontactServiceChauffeuredLimousineServicePleasecontacttheConciergeDesk.Taxi,coachandlimousinerentalareavailable.(Ext.8016)Arrival&DepartureCheck-intimeis14:00pmandcheck-outtimeis12:00noon.CreditCardsMajorCreditcardsareaccepted:AmericanExpress,Visa,Master,Diners,JCB,GreatWall,Dragon,PeonyandJinsui.PleasecontactCashier.(Ext.8101/8102)DoNotDisturbForuninterruptedrest,pleasepressthe“DoNotDisturb”buttononyourentrancehall.Ifyoudonotwanttoreceiveanycalls,pleasecall“0”toinformtheoperator.DoctorPleasecontactourServiceCenterifyourequireformedicalassistance.(Ext.ElectricityPowerSupplyElectricitysupplyis220volts&110volts.Fortransformerandadaptors,pleasecallServiceCenter.(Ext.6EmergencyandFireInstructionsIntheeventoffire,proceedtothenearestemergencyexit.Donotusethelifts!Specificinstructionsarelocatedonthebackofyourroomdoor.ExecutiveFloorTheExecutivefloorislocatedon12th-13thfloorforthedemandingbusinessguestswhorequireandappreciatefirstclassfacilitiescombinedwithfriendlyandefficientservices.Forinformation,pleasecontacttheExecutiveFloor.(Ext.1325)ExecutiveLoungeLocatedonthe13thfloor,especiallyfortheExecutiveFloorguests.(Ext.1325)IcesupplyIcecouldbeprovidedinyourroom.Foradditionalsupplies,pleasecontactServiceCenter.(Ext.6InternetEachofourguestroomsisequippedwiththeinternetaccess.Forassistance,pleasecontactServiceCenter.(Ext.IronandIroningBoardsAvailableforhotelguests,pleasecontactServiceCenter.(Ext.6Laundry,Dry-cleaning&ValetServiceLaundrybagsandpricelistscanbefoundinsidethedrawer.Allarticlescollectedbefore12:00noonwillbereturnedonthesameday.PleasecontacttheServiceCenterforexpressservice,openingdailyfrom10:00amto20:00LostAndFoundIntheeventyoumisplaceapersonalarticle,ourServiceCenterwillprovideassistanceintracingit.(Ext.6601PostageStamps/MailPostagestampsareavailableattheServiceCenter.Mailispostedeveryworkingday.(Ext8106.)MessageThemessagewillbesenttoyourroomaswereceived,anditwillberecordinourcomputer.PleasecontacttheServiceMiniBarDrinksandsnackswillbechargedtoyouraccountaccordingtothepricelistinyourroomandwillberestockeddaily.Shouldyouneedotherbeveragesorsnacks,pleasecallServiceCenter.(Ext.NewspaperServiceThedailynewspaperswillbesenttoyourroom,anyrequestspleasecontactServiceCenter.(Ext.66PetsWeregretthatnopetsareallowedinthehotelpremises.SafeDepositBoxAvailableinallroomsaswellasFrontDeskCashier.Forassistance,pleasecontactourDutyAssistantManager.(Ext.5)RoomServiceRoomserviceisavailablein11:00-02:00.PleaserefertotheRoomServiceMenuinyourroomforselection.(Ext8200)SecurityHotelisinpatrolregularly.However,weadviseyoutouseyourvieweronthedoorforaddedprotectionandprivacyanddonotopenyourroomdoortoanystranger.Forassistance,pleasecontactServiceCenter.(Ext.VisitorsIntheinterestofsecurity,outsidevisitorsarenotallowedontotheguestroomfloorsunlessaccompaniedbyregisteredguests.Allvisitorsarerequestedregisteronguestfloorsandleaveguestroomsby11:00WakeupCallsPleasepress“0”tocontacttheoperatorforplacingWeatherPleasecalltheServiceCenterforup-to-dateweatherforecastandtemperature.(Ext.660WheelChairAvailableatourConcierge.(Ext.8106)FootMassageLocatedonthe2F,weofferfootbathhealthservice,scissornail,physicalcareserviceandsoon(Ext8228SecretarialServicesTemporarysecretarialservicescanbearrangedthroughtheBusinessCenter.(ExtShoeShineServicePleasetouch"Housekeeping"forpickup,orleavetheshoesyouwouldliketobeshinedintheshoeshinebasketinyourcloset.OurHousekeepingstaffwillseethatyoushoesarebeautifullyshinedandreturnedpromptly.(Ext.6601)Sewing,MendingAndValetServicesAssistanceisavailable.(Ext.6601)TelevisionPleaserefertothetelevisionguideinyourroomforachannellisting.Also,outofcourtesytoourotherguests,pleasekeepyourtelevisionatareasonablevolumelevel.KeyCardPleasereturnyourkeycarduponyourdeparture.MessagesLightPleasecheckthelightonyourtelephone.Ifilluminated,youcanretrieveyourmessagesbypressingtheMessagesbutton.ParkingOvernightparkingiscomplimentaryforourhotelguests,andisalsoavailableforguestsenjoyingourrestaurants,lounges,andentertainmentvenues.Itislocatedunderground.餐飲服務(wù)Food&BeverageServices悅園西餐廳 二樓臨江倚窗，享受歐陸式美食的同時(shí)，欣賞綺麗的岐江美景；一流名廚主理，源源呈上觸動(dòng)味蕾的歐陸美食。全天提供各式色香味俱全的各類主題美食、自助餐及套餐,展現(xiàn)最新飲食風(fēng)尚,引導(dǎo)飲食潮流。裝修雅致的空間，獨(dú)具匠心的布局，浪漫輕松的背景音樂，是洽商會(huì)友、情侶相聚的理想場(chǎng)所。早上七時(shí)至凌晨一點(diǎn)訂座內(nèi)線:8200HiyetGardenWesternRestaurant 2ndFloorTheHiyetOrientalWesternRestaurantwithcontinentalandromanticfoodwillcreateelegantatmosphere.Selectinternationalfood,novelwesternsetmealandbuffets,mellowcoffeewillmakeyourelaxedandcomfortable.Openingdailyfrom07:00amto00:30pm BuinessHours:07:00-00:30Extension:8200海悅軒中餐廳 三樓 全新料理的廣東飲食文化，集粵系精致菜式、生猛海鮮、港式點(diǎn)心及中山特色美食之精華，定令您流連忘返，食過尋味,熱情周到的服務(wù)是您大塊朵頤的絕佳去處.由上午七時(shí)至下午三時(shí)，下午五時(shí)半至晚上十時(shí)。訂座內(nèi)線:8300HiyetChineseRestaurant 3rdFloorOurwell-knownchefpreparesfamousdishestoyou,includingShark’sFinSoup,AbaloneandBird’sNest.ThefoodisChineseheutecuisineinanelegantstyle.Thehallwithaseatingcapacityof700peopleandmeanwhile10VIProomsareavailable,itisyourbestchoicetotreatyourguests.BuinessHours:07:30am-14:30pm,17:30pm-21:30pmExtension:8323櫻花宴日本料理 二樓每日新鮮泡制壽司及各款日本美食，現(xiàn)場(chǎng)操作的鐵板燒展示出地道的日式風(fēng)味，精湛的手藝，將讓您贊不絕口。生鮮食臺(tái)，提供各種新鮮的進(jìn)口的空運(yùn)魚貨，入口即化的口感美食配上溫?zé)岬那寰疲ＷC令您難以忘懷。上午十時(shí)半至下午二時(shí)半，下午五時(shí)半至晚上十時(shí)半。訂座內(nèi)線:8210SakuraJapaneseRestaurant 2ndfloorLocatedonthe2FwithromanticizeintraditionalJapanesestylewhileenjoyingindigenouslocaldishespresentedtoyouinanenjoyableandentertainingcookingperformanceandwithaseatingcapacityof60people.BuinessHours:11:30-14:30,17:30-22:00Extension:8210送餐服務(wù)廿四小時(shí)供應(yīng)?？腿丝稍诳头匡嬍撤?wù)餐牌上選擇喜愛食品，然后致電送餐部聯(lián)絡(luò)。訂餐內(nèi)線:8207或4RoomServiceRoomserviceisavailableduring11:00am-02:00am.Inthecomfortofyourownroom,pleasecontacttheWesternRestaurantforservice.Extension:8200錦繡宴會(huì)廳三樓配有先進(jìn)的視聽設(shè)施的宴會(huì)廳以及多個(gè)擁有獨(dú)立功能的會(huì)議室，可舉辦各類宴會(huì)。經(jīng)驗(yàn)豐富的專業(yè)宴會(huì)服務(wù)人員均能確保您每一次宴會(huì)需求，為您度身打造非凡經(jīng)歷。預(yù)訂內(nèi)線:8323Banquets3thfloorUnmatchedingrandeurandelegance,equippedwithawiderangeofmodernfacilitiesandthoughtfulservice,it’sanidealvenueforbusinessmeeting,exhibition,fashionshows,parties,privatebanquets,weddingorcocktailreceptions.Ourprofessionalteamwillensurethatyoureachdemandismet.Itisourhonortocreateextraordinaryexperienceforyou.Extension:8323康樂設(shè)施RECREATION&ENTERTAINMENT悅.道足浴 一、二樓悅.道足浴中心提供專業(yè)中泰式浴足、按摩、修腳等服務(wù)。手法嫻熟、熱情親切的技師的專業(yè)服務(wù)定能讓您消除疲憊，心情舒暢，盡享悠閑。位于酒店一、二樓營(yíng)業(yè)時(shí)間由11：00am至02:00am預(yù)訂內(nèi)線:8220HiyetTaoFootHiyetTaoFootMassageHiyetTaofootbathlocatedat1F-2F.Wehavedeluxefacilitiesincluding:LCDScreenTV,electromotion Openingdailyfrom11：00amto02Extension:8228星河夜總會(huì) （由星河娛樂有限公司管理） 四樓坐擁歧江美景，本地最具品位的夜總會(huì)，擁有38間豪華KTV貴賓房，音響設(shè)施一流，會(huì)所式的管理，豪邁華麗的氣派，定能令尊貴的您享受到無比私密的禮遇，這里絕對(duì)是您良朋共聚、商務(wù)接待的最佳場(chǎng)所。營(yíng)業(yè)時(shí)間由晚上六時(shí)至凌晨二時(shí)預(yù)訂內(nèi)線:8428StarNightClub 4thFloor(ManagedbyStarRiverEntertainmentLtd)Locatedonthe4F,electrifyinganddynamic;featuringtwoexoticnightshows,Starnightclubprovidesextremeandexcitingnightlifefeaturingcolourfulfashioncladentertainers.ProfessionalperformancegroupswillprovideOpeningdailyfrom19:00pmto02:00amExtension:8428星河桑拿中心（由星河娛樂有限公司管理） 五樓桑拿中心配備干、濕蒸氣浴及SPA，提供中泰式傳統(tǒng)按摩推拿；自然時(shí)尚的格調(diào)空間配以專業(yè)技師獨(dú)到的理療手法，令賓客充分感受身心放松之佳境。營(yíng)業(yè)時(shí)間由中午11:00至凌晨02:00預(yù)訂內(nèi)線:8500StarSaunaCenter (ManagedbyStarRiverEntertainmentLtd)TheStarSaunaandHealthCentreislocatedonthe5F.Providingfacilitieswithwetanddrysteamroomsandartificialwaterfalls.TheexperiencedtechniciansprovideprofessionalChineseandThailandstylemassages.Openingdailyfrom12:00amto:02:00amExtension:8528電話服務(wù)TELEPHONESERVICES接駁國(guó)內(nèi)直撥電話辦法（DDD）使用國(guó)內(nèi)直撥電話時(shí)，請(qǐng)先撥“9”字，待閣下聽到搭線聲后，再撥區(qū)域字頭及對(duì)方電話號(hào)碼。例如：902088888888長(zhǎng)途電話區(qū)域?qū)Ψ诫娫挻?hào)號(hào)碼號(hào)碼2）在撥完電話號(hào)碼后，15秒內(nèi)如未能接通請(qǐng)即掛線，否則電腦系統(tǒng)將自動(dòng)記費(fèi)。3）如需協(xié)助或查詢，請(qǐng)撥“0”請(qǐng)注意為了免被錯(cuò)誤計(jì)算電話費(fèi)起見，用完國(guó)內(nèi)直撥電話后，請(qǐng)將聽筒放回機(jī)面正確位置。所有DDD國(guó)內(nèi)直通電話均三分鐘起計(jì)算及另加服務(wù)費(fèi)MAKINGDOMESTICDIRECTDIALINGCALL(DDD)1)ToaccessDirectDialingcallwithinthecountry,dial9,waitingfordialingtone,thenAreaCodeplusLocalNumber.Example:902088888888AccessAreaLocalCodeCodeNumber2)Ifyourcallcannotgetthroughin15seconds,pleasehangupandtrylaterotherwiseaconnectingfeeisaccountablethroughthecomputersystem.3)Ifyourequireanyassistanceorfurtherinformation,pleasedial“0”tothehoteloperator.PLEASENOTEAftercompletingtheDirectDialingcall,pleaseplacethereceiverproperlyonthetelephonesetinordertoavoidcontinuouscharges. ALLDDDcallsarechargedon3minutesbasis.直撥國(guó)際電話使用直通國(guó)際電話無須聯(lián)絡(luò)接線生，便可直接掛長(zhǎng)途電話與海外各地通訊，簡(jiǎn)單方便、快捷。使用程序如下：1）開始時(shí)，請(qǐng)先撥“9”字，待閣下聽到搭線聲后，再撥“002）然后，依次撥國(guó)家號(hào)碼，區(qū)域字頭及對(duì)方電話號(hào)碼。3）某些國(guó)家之區(qū)域字頭會(huì)先冠以“0”字，但閣下無須撥這“04）在撥完電話號(hào)碼后，15秒內(nèi)如未能接通請(qǐng)即掛線，否則電腦系統(tǒng)將自動(dòng)記費(fèi)。5）如需協(xié)助或查詢，請(qǐng)撥“0”其余電話服務(wù)收費(fèi)香港、澳門及臺(tái)灣2.00元/分鐘+15%服務(wù)費(fèi)其它海外地區(qū)8.00元/分鐘+15%服務(wù)費(fèi)請(qǐng)注意為了免被錯(cuò)誤計(jì)算電話費(fèi)起見，用完IDD直通國(guó)際電話后，請(qǐng)將聽筒放回機(jī)面正確位置。所有IDD直通國(guó)際電話均三分鐘起計(jì)算及另加服務(wù)費(fèi)MAKINGANIDDCALLYoucandialalongdistancecalldirectlyfromyourtelephonewithoutgoingthroughthetelephoneoperator.ThisiscalledInternationalDirectDialing(IDD).(1)ToaccessIDD,dial9,waitfordialingtone,thendial00.(2)Next,dialtheCountryCode,AreaCodeandtheLocalNumber.(3)InsomecountriestheAreaCodemaybeginwiththedigit“0”,donotdial“0”andproceedwiththefollowingdigit(s)ofAreaCode.(4)Ifyourcallcannotgetthroughin15seconds,pleasehangupandtrylater,otherwiseaconnectingfeeisaccountablethroughthecomputersystem.(5)Ifyourequireanyassistanceorfurtherinformation,pleasedial“0”forthehoteloperator.LONGDISTANCETHROUGHOPERATORSERVICECHARGESHONGKONG,MACAUANDTAIWAN2.00yuan/min+15%servicechargeOTHEROVERSEAS8.00yuan/min+15%servicechargePLEASENOTEAftercompletinganIDDcall,pleaseplacethereceiverproperlyonthetelephonesetinordertoavoidcontinuouscharges.ALLIDDcallsarechargedon3minutesbasis國(guó)際區(qū)號(hào)INTERNATIONALCOUNTRY&AREACODECountry＆CityCodeslnformationDESTlNATlONSCOUNTRY/AREACODESDESTlNATIONSCOUNTRY/AREACODALGERIA213CHLE56Santiago562CHINAARGENTINA54Darwin6189AUSTRALlA61COLOMBIA57Adelaide618Bogota571Brisbane617Canberra6162COSTARICA506Melbourne613CYPRUS357Perth619Famagusta3573Sydney612Nicosia35721AUSTRIA43CZECHOSLOVAKIA42Innsbruck43512Prague422Salzbruck43662Slovak427/9Vienna43222DENMARK45BAHAMAS1809Alborg458Copenhagen451BAHRAlN973Odense456BANGLADESH880DOMINICAN1809Dakka8802ECUADOR593BARBADOS809Quito5932BELGIUM32EGYPT20Antwerp323Cairo202Brussels322ETHIOPIA251BERMUDA1809FIJI679BOSTWANA267FINAND358BRAZIL55Helsinki3580Brazilia5561RiodeJaneiro5521FRANCE33SanPaulo5511Bastia3395Biarritz3359BRUNE673Bordeaux3356Cannes3393CANADA1Chamonix3350Calgary1403Deauville3331Edmonton1403Grenoble3376Montreal1514LeHavre3335NiagaraFalls1416Marseille33910ttawa-1613Montpellier3367Quebec1418Nice3393Toronto1416Paris331Vancouver1604Strasborg3388Winnipeg1204Versailes335Country＆CityCodeslnformationDESTlNATlONSCOUNTRY/AREACODESDESTlNATIONSCOUNTRY/AREACODEGERMANY49Berlin4930Boon49228Bremen49421Duesseldorf49421FrankfurtHamburg4940Hannover49551Leipzig49341Koeln49221Munich4989Stuttgart49771GlBRALTER350GREECE30Athens301GUAM671GUATEMALA502GuatemalaCity5022GUYANAGeorgetown5922Guyana—France594HONDURAS504HONGKONG852HUNGARY36Budapest361ICELAND354Reykajavik3541INDIAMumbai9122Madras9144NewDelhi9111IRAN98EsfahanShiraz98332Tehran9821IRELANDCork35321Dublin3531Limerick35361ISRAELTelAviv9723ITALY39Bologna3951Florence3955Genoa3910Milan392Naples3981PalermoRome396Turin3911VaticanCityVenice3941JAPAN81Fukuoka8192Hiroshima8182/11Kitakyushu8193Kobe8178Kyoto8175Nagasaki81958Narita81476Nagoya8152Osaka816SapporoTokyo8133Yokohama8154KENYA254Nairobi2542KUWAIT965LUXEMBOURG352MACMALAWI265MALAYSIA60AlorStar604Ipoh605JohorBahru607KotaBahru609KotaKinabalu6088KualaLumpur603Kuantan609Kuching6082Malacca606PenangMALDIVEISLANDS960MALTA356Country＆CityCodeslnformationDESTlNATlONSCOUNTRY/AREACODESDESTlNATIONSCOUNTRY/AREACODEMAURITIUS230PHILIPPINES63Cebu6332MEXICO52Davao6382Acapulco52748Manila632Guadalajara5236MexicoCity525POLAND48Tijuana5266Gdansk4858Warsaw4822MONTSERRAT1809/491