PSA供應(yīng)商質(zhì)量保證工作方法概述

1PSASUPPLIERQUALITYASSURANCEPOLICYSHANGHAI上海April20162016年04月PSA供給商質(zhì)量保證工作方法2PSA’sQualityManagementProcedurePSA質(zhì)量工作步驟介紹3Stages:3個階段：Stage1,Needexpressingandsupplierchoosing.

階段1，需求的表達(dá)和供給商的選擇。Stage2,QualityAssurancebyProductandProcessManagement(AQMPPinFrench).

階段2，通過產(chǎn)品和過程的控制實(shí)現(xiàn)質(zhì)量保證(簡稱AQMPP).Stage3,QualityControlinMassProduction階段3，量產(chǎn)階段生產(chǎn)產(chǎn)品的質(zhì)量控制.3Stage3

階段3

QualityControlinMassProduction批量產(chǎn)品質(zhì)量控制Notificationofconfirmationforqualificationstatebysupplier,acceptancebyPSA

供應(yīng)商聲明確認(rèn)了鑒定狀態(tài)/PSA進(jìn)行認(rèn)可Confirmationofprocessqualificationstate

過程鑒定狀態(tài)確認(rèn)Controledbysupplierforeachproductdelivery

供應(yīng)商對每批交付產(chǎn)品的質(zhì)量進(jìn)行控制SuppliersupervisionbyPSAoroneinstitutionagreedbyPSAPSA或PSA認(rèn)可的機(jī)構(gòu)對供應(yīng)商監(jiān)控4supervisionlevelsaccordingtorisks根據(jù)風(fēng)險程度4個層次的監(jiān)控Qualityproblemstreatment質(zhì)量問題的處理Auditsinmassproduction

andinterventionsinrupture量產(chǎn)階段的審核和突變情況下的介入Stage1

階段1Needexpressingandsupplierchoosing

需求的表達(dá)和供應(yīng)商的選擇Supplier’s

Offer

供應(yīng)商報價Consultationdocuments

咨詢文件SupplierPre-consultation

供應(yīng)商預(yù)咨詢SupplierConsultation

供應(yīng)商咨詢Offeranalysis

報價分析QualityTraining

質(zhì)量培訓(xùn)Photoquality+expertsopinions

質(zhì)量診斷

+專家意見Stage2

階段2QualityAssurancethroughProductandProcessControl

通過產(chǎn)品/過程控制實(shí)現(xiàn)質(zhì)量保證AQMPPinitializationreview

AQMPP初始化評審ATPbySupplier供應(yīng)商技術(shù)預(yù)分析ATPbyPSA

PSA技術(shù)預(yù)分析ProductandProcesscontrolcarriedbysupplier

供應(yīng)商實(shí)施產(chǎn)品和過程控制Respecttheinteractiveprinciplesandcommunicationplan

遵守互動原則和交流計(jì)劃Productqualification

產(chǎn)品鑒定Processqualification

過程鑒定Supplier/PSAagreementon:Developmentplan,Qualityplan,Comunicationplan,Riskcontrolplan,Defectseradicationplan,CTFE…PSA與供應(yīng)商達(dá)成以下協(xié)議:開發(fā)計(jì)劃,質(zhì)量計(jì)劃,交流計(jì)劃,風(fēng)險控制計(jì)劃,缺陷消除計(jì)劃,技術(shù)和功能特性…Undertakingletter

定點(diǎn)意向書Supplierselectionandsigningdevelopmentcontract

供應(yīng)商的選擇

開發(fā)合同的簽定RaiseProduction:DMLFournisseur/PSA

批量增長階段：供應(yīng)商/PSA滿產(chǎn)發(fā)展Productandprocessqualificationbythesupplier,acceptanceofthisresultsbyPSA

供應(yīng)商對產(chǎn)品和過程進(jìn)行鑒定，

PSA對其活動進(jìn)行認(rèn)可SupplierPre-qualification供給商預(yù)鑒定4ObjectiveofStage1

第1階段的目的Toexpressclearlyandpreciselytheneedsofvehiclemanufacturerbymeansofcompleteandexhaustiveconsultationdocuments:plans,standards,technicalspecificationsofdesign(STEinfrench),materials,experiments,validationplans,etc…

借助于完整齊全的咨詢文檔資料：圖紙，標(biāo)準(zhǔn)，技術(shù)規(guī)定〔STE〕，材料，試驗(yàn)，確認(rèn)方案等來清楚、準(zhǔn)確地表達(dá)PSA的需求。Needexpressingandsupplierchoosing需求的表達(dá)和供給商的選擇Toretainthemostcompetitivesupplier,whocanguaranteetherequiredqualitylevelandfulfilltheobligationsofhisoffer.

選擇最具競爭力，最有能力保證到達(dá)所要求的質(zhì)量水平，并能對其報價負(fù)責(zé)任的供給商。Toformalizetheresponsibilities.

明文規(guī)定各種職責(zé)。5ConsultationDocuments

咨詢文件ManagementandQualityassuranceClauses管理及質(zhì)量保障條款TechnicalSpecification技術(shù)規(guī)范Contractualandeconomicspecifications合同規(guī)定要求的技術(shù)說明書Consultationdocument咨詢文件Figure,economicobjectives,partnership,spareparts,guarantee,…數(shù)字,經(jīng)濟(jì)目標(biāo),合作關(guān)系,備件,保修…Requirementsandobjectivesrelatedtoproducts與產(chǎn)品有關(guān)的要求及目標(biāo)Requirementstoensurethequalitycontrolofallthedelivery確保控制整個供貨鏈質(zhì)量的相關(guān)要求6ManagementandQualityassuranceClauses管理及質(zhì)量保障條款TechnicalSpecification技術(shù)規(guī)范ContractualandeconomicSpecifications

帶有契約條款要求的技術(shù)說明書Consultationdocuments咨詢文件ManagementandQualityassuranceClauses管理及質(zhì)量保障條款Technicalspecification技術(shù)規(guī)范Contractualandeconomicspecifications帶有契約條款要求的技術(shù)說明書Consultationdocuments:responsibility咨詢文件：職責(zé)CPAAQOASASAS量產(chǎn)采購BuyerinmassproductionCP項(xiàng)目主管ProjectLeaderAAQO質(zhì)量保證推進(jìn)人AnimatorQualityassuranceoperational7 ForPSA,ithelpstoprecise:

ProjectteamorganisationofPSA,Disposalsforprojectfollowup,Productqualityobjectives,Therespectiveresponsibilities,Disposalsforqualityassurance,Deviationtreatments,Audits(Process,Products…),

…andtheexpectedresults

對PSA而言，它用于明確： PSA的工程組織，工程的跟蹤措施，產(chǎn)品的質(zhì)量目標(biāo)，各自的職責(zé)，質(zhì)量保證措施，偏差的處理，審核〔過程，產(chǎn)品…〕，…以及所期待的效果Management&QualityassuranceClauses

管理?xiàng)l款與質(zhì)量條款Howcanthisbeuseful…?有何作用?8Management&QualityassuranceClauses

管理?xiàng)l款與質(zhì)量條款PROJECTMANAGEMENTCLAUSES工程管理?xiàng)l款Projectorganization工程組織Generalplanningstagesandschedulingofreviews/方案的一般階段和評審的定位

PSAteamorganization/PSA工程組的構(gòu)成

Supplierteamorganization/供給商工程組的構(gòu)成

SharingoftasksbetweenPSAandtheSupplier/PSA和供給商任務(wù)的分配

Planningandcheckingthework工作的方案及控制ActivityReport/活動報告

Monitoringtheprogressivequalificationoftheproductandtheprocess/產(chǎn)品和過程的逐步鑒定跟蹤9Management&QualityassuranceClauses

管理?xiàng)l款與質(zhì)量條款

QUALITYASSURANCECLAUSES質(zhì)量保證條款Qualityobjectivesandrequirements質(zhì)量目標(biāo)及要求Commitmenttooperationalsecurity:Safety/功能確定性承諾：平安性Commitmentrelatingtofailure/故障承諾Commitmentrelatingtoreliability/可靠性承諾Commitmenttoaptitudeformaintenance/可維護(hù)性承諾Commitmenttoqualityasnew/新品質(zhì)量承諾…QualityAssuranceMeasures質(zhì)量保證措施Requirementsrelatingtodealingwithknowndefects(FaultEradicationPlan)/缺陷處理要求〔缺陷消除方案〕Requirementsrelatingtodealingwithrisks(RiskManagementPlan)/風(fēng)險處理要求〔風(fēng)險控制方案〕Requirementsrelatingtooperationalsafety(OperationalSafetyPlan)/運(yùn)行確定性要求〔運(yùn)行確定性方案〕nRankSuppliers/N級供給商…Dealingwithtechnicalchanges技術(shù)處理10Thesupplierwilltakehisresponsibilitysincehisresponsetoconsultation

供應(yīng)商一旦投標(biāo)就意味著其承擔(dān)責(zé)任Throughhisoffer,thesupplierwilltakehisresponsibilityto…通過投標(biāo)，供給商承擔(dān)如下責(zé)任：…Tomeettheexplicitandimplicitrequirementsofthetechnicalspecifications,torespectthemanagementandqualityassuranceclauses…滿足技術(shù)條件中明示的和隱含的要求并遵守質(zhì)量管理?xiàng)l款…Thisismuchmorethantocommitoneselftoapriceandcarryingouttheproposedtechnicalsolutions.因此，供給商的責(zé)任范圍不僅僅是報價并實(shí)施所建議的技術(shù)方案。11Theneedexpressinghasbeenformalizedandoptimized.

需求的表達(dá)已優(yōu)化和文件化。Thesupplierhasbeenselected.

供給商已選定。TheresonsibilitiesbetweenPSAandsupplierhavebeenformalized

PSA和供給商職責(zé)已以書面形式確定。Definitiveproductmeetseachfunctionalspecification.

產(chǎn)品確定并滿足每個功能要求。Definitiveprocess,adjustedandbeabletoproduceonlygoodparts

過程確定,調(diào)試，并有能力只提供合格產(chǎn)品。Stage1階段1Needexpressingandsupplierchoosing需求的表達(dá)和供應(yīng)商的選擇Stage3階段3QualityControlinMassProduction

批量產(chǎn)品的質(zhì)量控制AQMPPsituationinQualityProcedure

AQMPP在

質(zhì)

量

步

驟

中

的

位

置Stage2

階段2QualityAssurancebyProductandProcessManagement通過產(chǎn)品和過程的控制實(shí)現(xiàn)質(zhì)量保證(簡稱AQMPP)12Product/ProcessQualificationSteps

產(chǎn)品/過程鑒定步驟Stage1

階段1Needexpressingandsupplierchoosing需求表達(dá)和供給商選擇Stage2

階段2

QualityAssurancebyProductandProcessManagement通過產(chǎn)品和過程控制保證質(zhì)量Stage3

階段3QualityControlinMassProduction批量產(chǎn)品質(zhì)量控制SecondPart:Q3PForm第二部分:Q3P表格PSAAcceptanceofproductqualifandprocesspre-qualif

認(rèn)可產(chǎn)品鑒定

及過程預(yù)鑒定Processqualifacceptance

認(rèn)可過程鑒定Init.Review

初始會議ATPATPSup.供應(yīng)商Productpre-qualifpronounced

宣告產(chǎn)品

預(yù)鑒定Productpre-qualifacceptance

認(rèn)可產(chǎn)品

預(yù)鑒定FirstPart:Initialization

第一部分:

初始技術(shù)分析Productqualifand

Processpre-qualifpronounced

宣告產(chǎn)品鑒定及過程預(yù)鑒定Processqualifpronounced

宣告過程

鑒定Processqualificationconfirmation

確認(rèn)過程鑒定13Supplier’sATP

供應(yīng)商技術(shù)預(yù)分析PSA’sATPPSA技術(shù)預(yù)分析SUPSUPSUPPSAPSAPreliminaryTechnicalAnalysis(ATP)

技術(shù)預(yù)分析AQMPPInitializationReview

AQMPP初始化評審14Sequenceofthisstep

本階段的展開1week期限1周Decisionofsupplierselection

供應(yīng)商選定Confrontation&

communication

andConvergence對照交流并達(dá)成協(xié)議Week01第一周Week02第二周Week03第三周Week04第四周Notificationofsupplierselection

供應(yīng)商選擇結(jié)果通知AQMPPInit.Review初始化會議PSA’sATPPSA技術(shù)預(yù)分析Supplier’sATP供應(yīng)商技術(shù)預(yù)分析15TobepreparedforAQMPPinitializationreview,PSAandSuppliermakealistfromeachsideofallworriestobetakenintoconsideration,soastoworkoutQ3P(QualificationProgressiveofProductandProcess)steps.

供給商和PSA各自匯總所有需要考慮的任務(wù)細(xì)節(jié)，為AQMPP初始化評審會議作準(zhǔn)備，目的在于建立產(chǎn)品及過程逐步鑒定(簡稱Q3P)的工作方法。PreliminaryTechnicalAnalysis(ATP)

技術(shù)預(yù)分析(簡稱ATP)Why?為什么？16Supplier’sPreliminaryTechnicalAnalysis

供應(yīng)商技術(shù)預(yù)分析Identificationofthetasksandthepropositionoftask-sharingbetweenPSAandsupplier

識別出工作任務(wù)、PSA/供給商之間的分工Identificationofrisksaboutproductandprocess

識別出產(chǎn)品和過程的風(fēng)險因素Stepsfordefectseradication

缺陷消除工作步驟Developmentplan

開發(fā)方案Productvalidationplan

產(chǎn)品認(rèn)可方案Functionreliabilityplan

運(yùn)行確定性方案Processdescription

對過程進(jìn)行描述Componentsandmaterialsorigin

配件及材料來源Industrialdiagram,industrializationplan

工業(yè)簡圖，工業(yè)化方案：即平面布局圖和新設(shè)備新流水線的設(shè)置Qualityplan,qualitycommitments

質(zhì)量方案，質(zhì)量承諾Logisticmeans

物流設(shè)備Identificationofprojectmembers

工程組成員識別LettertypeSupplier’sATP供給商技術(shù)預(yù)

分析標(biāo)準(zhǔn)信件17Thesuppliersetsupa?

scaffolding

?

tobuildupthequalityofproductandprocess

供應(yīng)商搭建“腳手架〞以架構(gòu)起產(chǎn)品和過程的質(zhì)量ProductandProcessdevelopment

產(chǎn)品和過程開發(fā)Developmentplan（planning)–MsProject

開發(fā)計(jì)劃（策劃）--MsProjectIt’sthedevelopmentplanningofalltasksaboutproductandprocesscarriedoutbythesupplier.

指應(yīng)由供應(yīng)商完成的過程和產(chǎn)品的全部開發(fā)任務(wù)的計(jì)劃Qualityplan(projet)

質(zhì)量計(jì)劃（項(xiàng)目）Thequalityplanlistsalltheactivities,which,ifnotwellhandled,canthrententheproject

carring-out.

質(zhì)量計(jì)劃列出了所有的業(yè)務(wù)，如果這些業(yè)務(wù)不受控的話，會使整個項(xiàng)目的運(yùn)行處于危險之中。Defectseradicationplans(product/process)

缺陷消除計(jì)劃（產(chǎn)品/過程）Alltheactionplansintendedtoeliminatethedefectsalreadyknown

用來消除已知缺陷的所有措施Riskscontrolplan(product/process)

（產(chǎn)品和過程）風(fēng)險控制計(jì)劃Alltheactionplansintendedtocontrolproductandprocessrisks

所有用來控制產(chǎn)品和過程風(fēng)險的措施……18Partsdefinition,references,partsindexandprojectplanning

零件定義，編號，零件及圖紙更改標(biāo)記，工程方案ResponsibilitiessharingbetweenPSA/supplier

PSA/供給商之間的職責(zé)分工Qualityrisksandrecordings

質(zhì)量風(fēng)險及歷史紀(jì)錄Stepsofdefectseradication

缺陷消除工作步驟EssentialFunctionalandTechnicalCharacteristics

關(guān)鍵技術(shù)與功能特性〔簡稱CTFE〕Identificationofprojectsmembers

工程組成員識別Logistics,logisticmeans,andinvestment

物流，物流設(shè)備，設(shè)備投資PSA

PrelimininaryTechnicalAnalysis

PSA技術(shù)預(yù)分析Summary

PSA’sATPPSA的技術(shù)

預(yù)分析總結(jié)19InitialisationReview〔1/2〕

初始化評審〔1/2〕Toformalizethedefinitions,references,logistics,projectplanning將零件定義，編號，物流，工程方案編制成文ToformalizetheresponsibilitiessharingbetweenPSAandsupplier將PSA/供給商之間的職責(zé)分工形成文本Toformalizethemajorrisksoftheproject,precisethemilestoneofcontrolplan將工程的主要風(fēng)險形成文本,明確監(jiān)控方案的立標(biāo)檢查制度Tocarryoutriskscontrolanddefectseradificationsteps實(shí)施缺陷消除及風(fēng)險控制工作步驟ToprecisetheEssentialFunctionalandTechnicalCharacteristics明確關(guān)鍵技術(shù)和功能特性〔簡稱CTFE〕

20InitialisationReview〔2/2〕

初始化評審〔2/2〕Toformalizetheproductvalidationplan(material,test,function,reliability…)將產(chǎn)品認(rèn)可方案編成文本〔材料，試驗(yàn)，功能，可靠性等。。?！砊oformalizethedevelopmentandindustrializationplan將開發(fā)及工業(yè)化方案編成文本Tomakethemilestoneforproductandprocessvalidation對產(chǎn)品和過程認(rèn)可的重要節(jié)點(diǎn)Toworkouttheinteractivequestionnaire實(shí)施互動式問卷Toratifythequalityplanandqualityobjectives批準(zhǔn)質(zhì)量方案及質(zhì)量目標(biāo)ToinitializeQ3Pform(QualificationProgressiveofProductandProcess)產(chǎn)品及過程逐步審核表格〔簡稱Q3P表格〕初始化InitialisationReport初始化會議報告21InitialisationReview

初始化評審Participants成員Supplier:projectteam(atleasttheteamleader,technicalpilot,qualitypilot)

供給商方面：工程組〔至少包括工程主管，技術(shù)主管及質(zhì)量負(fù)責(zé)人〕PSA:PPP:PilotProductandProcessorrepresentativeexpert

行業(yè)產(chǎn)品過程主管(PPP)或行業(yè)代表人

AAQO:AnimatorQualityAssuranceOperational

質(zhì)量保證實(shí)施推進(jìn)人(AAQO)AuditorfromShanghaioffice

上海采購辦事處的審核員ProjectBuyer(AP)orsourcingofficerfromShanghaioffice

工程采購員(AP)或上海采購辦事處的采購員22InitialisationReview

初始化評審Toenrichhistechnologywithhisexperience把經(jīng)驗(yàn)反響納入其專業(yè)領(lǐng)域Toproposetheindustrialsolutions,qualityplan,industrialisationplan,developmentplanandactionplans建議并說明工業(yè)化技術(shù)方案，質(zhì)量方案，工業(yè)化和開發(fā)方案，行動方案ToexplainhisunderstandingofPSA’srequirements:CTFE,planning,CMQ,qualityrequirements…闡述如何認(rèn)真對待PSA的要求:關(guān)鍵技術(shù)和功能特性〔CTFE〕,方案，管理及質(zhì)量條款〔簡稱CMQ〕,質(zhì)量要求…Tojustifyhischoiceandprovidedocuments對自己選擇的全部方案進(jìn)行論證并文件化ROLEofSupplier供給商的角色23InitialisationReview

初始化評審ToofficializeproductrequirementsofPSA(generalplan,specificationsheet,techniquespecifications,standard,validationplan,testingsharing)

正式化PSA的產(chǎn)品要求〔底圖，技術(shù)任務(wù)書，技術(shù)標(biāo)準(zhǔn)，標(biāo)準(zhǔn)，認(rèn)可方案，試驗(yàn)分工〕Tovalidatethesupplier’sproposals:Processdescription,developmentorindustrialisationplan,defectseradicationplan,materialchoices,originsofcomponents…

對供給商的提議進(jìn)行生效：過程描述，開發(fā)和工業(yè)化方案，缺陷消除方案，材料選擇，組件來源等進(jìn)行確認(rèn)Tobeinchargeofguidingthedevelopment(forco-developmentparts)

將負(fù)責(zé)工程開發(fā)的推進(jìn)〔對共同開發(fā)的零件而言〕ROLEPPP行業(yè)產(chǎn)品過程主管的角色24InitialisationReview

初始化評審Workingundertheresponsibilityoftechnicalexperts

在行業(yè)專家的領(lǐng)導(dǎo)下開展工作HavingwrittentheManagementandQualityassuranceClauses(CMQ),andcontentsofPSA’sATP.(PreliminaryTechnicalAnalysis)

已編制管理與質(zhì)量條款〔CMQ〕及PSA技術(shù)預(yù)分析內(nèi)容HavinggatheredthelistofrisksidentifiedbythedifferentsinterlocutorsPSA,andmakesurethedistribution.

已收集由PSA各方面參與者識別的風(fēng)險，編制了清單并確保發(fā)放MakingsurethesuppliersproposalscorrespondwithCMQrequirements.

確保供給商的建議符合質(zhì)量管理?xiàng)l款的要求ROLEAAQO質(zhì)量保證實(shí)施組織者的任務(wù)25InitialisationReview

初始化評審ToguidetheInitializationReviewandtheprojectfollowupmeetings,andwritetheminutes.主持初始化評審及工程復(fù)審會議，撰寫以后會議紀(jì)要。ToensuretheagreementsbetweenthesupplierandPSA,concerningtheindustrialisationplans,communicationplan,andqualityplan…確保供給商和PSA就工業(yè)化方案,交流方案,質(zhì)量方案...達(dá)成協(xié)議。Duringthewholedevelopment,beresponsibletoensurethefulfillingofsupplier’scommitments:partsprices,investment,planning,partsdelivery,partstraceability.在整個開發(fā)過程中將負(fù)責(zé)監(jiān)督供給商承諾的遵守：零件價格,投資,方案，零件發(fā)送，檢驗(yàn)報告，零件可追溯性。ROLEProjectBuyer(AP)工程采購員角色26Product/ProcessQualificationSteps

產(chǎn)品/過程鑒定步驟Stage1階段1Needexpressingandsupplierchoosing需求表達(dá)和供給商選擇Stage2

階段2

QualityAssurancebyProductandProcessManagement通過產(chǎn)品和過程控制保證質(zhì)量Stage3

階段3QualityControlinMassProduction批量產(chǎn)品質(zhì)量控制Secondpart:Q3Pform第二局部:Q3P表格PSAAcceptanceofproductqualif.andprocesspre-qualif.

認(rèn)可產(chǎn)品鑒定及過程預(yù)鑒定Processqualif.acceptance

認(rèn)可過程鑒定Productpre-qualif.acceptance

認(rèn)可產(chǎn)品預(yù)鑒定Init.Review

初始會議ATPATPFirstpart:Initialisation

第一部分:

初始分析SUP.

供應(yīng)商Productpre-qualif.pronounced

宣告產(chǎn)品

預(yù)鑒定Productqualif.andprocesspre-qualif.pronounced

宣告產(chǎn)品鑒定及

過程預(yù)鑒定Processqualif.pronounced

宣告過程鑒定Processqualif.Confirmation

確認(rèn)過程鑒定27SecondPart:Q3PForm

第二部分：Q3P表格Q3P,what’sthis?

什么是Q3P？QPPP：QualificationProgressiveof

ProductandProcess〔Q3P〕

QPPP:對產(chǎn)品和過程的逐步鑒定28Onecommonmethodologytoqualifygraduallytheproductandtheprocess.

是一個逐步鑒定產(chǎn)品和過程的通用方法。Severalsteps:Q3Pqualificationstepswhichpassfromonetoanother.

分幾個階段：由Q3P的鑒定狀態(tài)實(shí)現(xiàn)從一個階段到另一個階段的過渡。Sometimingfollow-upindicatorsofproductandprocessdevelopment.

包括對產(chǎn)品及過程開發(fā)進(jìn)程跟蹤的一系列指標(biāo)。SecondPart:Q3PForm

第二部分：Q3P表格29SUBJECTS/ITEMSQ3PQ3P各項(xiàng)內(nèi)容Q3PStepsQ3P各階段Q3PForm:principle

Q3P表格：原理DFE SRU OCM

…

Planning/someprocessriskscontrol

過程風(fēng)險及計(jì)劃控制

Processdefinition/industrialisationcontrol過程及工業(yè)化定義控制

Productionmachines生產(chǎn)設(shè)備Item2第二項(xiàng)

Itemn第N項(xiàng)Q3PRequirementsQ3P要求30Deliveryqualifiedandintime按時并且合格的交付Deliverynon-qualifiedorseriouslydelayed不合格或嚴(yán)重延遲交付Delayedand/orthedeliveryqualityinacceptable延遲交付不可接受和/或

交付質(zhì)量不可接受Onceonedeviationhappens:

一旦發(fā)現(xiàn)偏差：Implementactionplans (AAQO/Supplier)實(shí)施行動方案〔質(zhì)量保證實(shí)施推進(jìn)人 /供給商〕Ifnecessary,interventiontothesupplier(Projectteam)如有必要，介入供給商〔由工程組〕Q3P:significationofcoulours

Q3P中顏色的含義31DFE(Distributiondesign):Productdesign

DFE〔產(chǎn)品設(shè)計(jì)發(fā)放〕：產(chǎn)品設(shè)計(jì)階段SRU(Uniquerepresentativestage):Prototypevalidation

SRU〔唯一代表性階段〕：樣品確認(rèn)階段OCM(OfficialisationofCreationsorModifications):Definitionofficialization

OCM〔創(chuàng)立或修改正式化〕：定義正式化階段IOD(Madebydefinitivetools):Makingrepresentativeparts

IOD〔源自最終工裝〕：代表性零件的生產(chǎn)階段PRSHL(Try-productionoutline):Makingcarswithnon-definitiveprocess

PRSHL〔線外預(yù)批〕：過程未經(jīng)確認(rèn)的車輛生產(chǎn)階段PRSEL(Try-productiononline):Makingcarswithdefinitiveprocess

PRSEL〔線上預(yù)批〕：過程得到最終確認(rèn)的車輛生產(chǎn)階段AVSML(Beforemassproductionbatchmethod):Makingmarketablecarsbybatch

AVSML〔批量前批接收〕：按批次商品化車輛生產(chǎn)階段MEC(Raiseproduction):Makingmarketablecarsinmassproduction

MEC〔開展?jié)M負(fù)荷生產(chǎn)〕：商品化批量生產(chǎn)階段DifferentsQ3PStepsdefinition

Q3P各階段32PSARaiseProduction

PSA

產(chǎn)量爬坡Development

開發(fā)Accept.Proto

試樣認(rèn)可DFEOCMPRSHLSRUIODPRSEL1PRSEL2MLMECTopSRU

進(jìn)入唯一代表性階段TopRO

進(jìn)入工裝實(shí)現(xiàn)

階段Accept.IOD

源自最終工裝零件的認(rèn)可EngagementPRSEL

進(jìn)入線上預(yù)批階段ADLC批準(zhǔn)商品化投產(chǎn)AccordMEC同意產(chǎn)量爬坡Transfertomassproduction轉(zhuǎn)為批量生產(chǎn)Accept.partsfromdefinitiveprocess

最終工序生產(chǎn)零件認(rèn)可Forreference指示性

(Forvehicleproject)

〔對某整車工程而言〕

J7+24s

J3-70s

J4-38s

J5-12s

J60s

J7+12sThedifferentstepsofQ3P

Q3P各階段33Productdefinitioncontrol

產(chǎn)品定義控制

Productvalidationcontrol

產(chǎn)品認(rèn)可控制

Controlofoperatingrelibility,risksanddefects

運(yùn)行確定性，風(fēng)險及缺陷控制

ControlofCTFEs(EssentialFunctionalandTechnicalCharacteristics)

關(guān)鍵技術(shù)和功能特性〔簡稱CTFE〕控制

Controlofproductcompliance

產(chǎn)品合格性控制

Productqualificationsummarypackage

產(chǎn)品審核的綜合資料Q3P:ItemsforProductProgressiveQualification

Q3P中產(chǎn)品逐步審核項(xiàng)目34Q3P:ItemsofProcessProgressiveQualification

Q3P中過程逐步審核項(xiàng)目Controlofprocessscheduling,trackingandrisks方案、可追溯性及過程風(fēng)險的控制Controlofprocessdefinitionandindustrialisation過程定義的控制及工業(yè)化控制Controlofgrade2andabovesuppliers2級及以上供給商控制Controlofpackingandlogistics物流和包裝的控制Processqualificationsummarypackage過程審核的綜合資料35Q3PForm

Q3P表格SUPPORTQ3P……

Q3P載體……36

Fillingtheformcontinuously

表格的不斷填寫CPAAQOAPPPPFNRAnalyseandfollowup

分析與跟蹤AAQOCPPPP

Developmentmeeting

(product/processstatereview)開發(fā)會議（產(chǎn)品/過程狀態(tài)評審）CPAAQOAPFNRQ3Pfillingineachstep

Q3P表格各階段填寫FNR:supplierPPP:ProductProcessPilot

AP:ProjectbuyerCP：ProjectLeaderAAQO：AnimatorQualityassuranceoperationalhttp:37StepSRUSRU階段StepOCM

OCM階段

Developmentmeeting

(product/processstatereview)

開發(fā)會議（產(chǎn)品/過程狀態(tài)評審）CPAPFNRAAQO

CPAPQ3PReview

(Stepvalidationreview)

Q3P評審（階段認(rèn)可評審）AAQOPPPPVO2FNRQ3Pvalidationstepbystep

Q3P各階段逐一認(rèn)可

Developmentmeeting

(product/processstatereview)

開發(fā)會議（產(chǎn)品/過程狀態(tài)評審）CPAPFNRAAQO

Developmentmeeting

(product/processstatereview)

開發(fā)會議（產(chǎn)品/過程狀態(tài)評審）CPAPFNRAAQO38StepDFE

DFE階段StepSRU

SRU階段StepXXX

XXX

階段

Developmentmeeting

開發(fā)會議PSAFNR

Updatetheform

表格更新FNR

Analyseandfollowup

分析與跟蹤PSA

Initializationoftheform表格初始化PSAFNRMacro

ProcedureQ3P

宏觀Q3P過程

Validationoftheform

表格認(rèn)可PSA

Q3PreviewandupdatetheformbysupplierandvalidatedstepbystepbyPSAduringstepvalidation

Q3P評審，評審中由供應(yīng)商更新表格、由PSA對階段進(jìn)行認(rèn)可FNRPSA39

EPC1

ok

首次滿產(chǎn)評估通過EPC2

ok

二次滿產(chǎn)評估通過Process

過程ProcessQualification

過程鑒定Processqualificationconfirmation

過程鑒定確認(rèn)Toolsadjusting

工裝調(diào)試Toolsformassproduction

批量工裝Massproductiontoolsadjusted

批量工裝調(diào)試階段Finalprocessondefinitivesite

最終批量過程確定Finalprocessadjusted

調(diào)試批

量過程Capblemassproductionprocess

驗(yàn)證批量

過程能力Massproductionprocessconfirmed

確認(rèn)批量過程Processpre-qualification

過程預(yù)鑒定Beforemassproduction

批量前

BatchMethod

批生產(chǎn)方式接收

PRSEL(OnLine)

線上預(yù)批量PRSEL1

PRSEL2PRSHL(outline)

線外預(yù)批量PRSHL1

PRSHL3RaiseProduction

批量增漲J5ADLCDML+6FMECProduct

產(chǎn)品Pre-qualificationProduct

產(chǎn)品預(yù)鑒定階段QualificationProduct

產(chǎn)品鑒定階段Carryout

controlplan

實(shí)施控制計(jì)劃階段CheckCTFE100%

所有CTFE特性全檢CheckingCTFEtocalculatethecapabilityandmonitorthequalitylevel

通過檢測CTFE來計(jì)算過程能力和監(jiān)控質(zhì)量水平CheckCTFE100%

所有CTFE特性全檢StepsRequirementsofProductandProcessQualificationinQ3P

Q3P表格中產(chǎn)品和過程鑒定的不同階段的要求40Q3P:Productacceptancestaterequirements(supplybybatch)Q3P:產(chǎn)品驗(yàn)收狀態(tài)的要求〔產(chǎn)品批次供貨〕BOr或Specificinspection特殊要求檢驗(yàn)Testing:assembling,function,packaging…應(yīng)用試驗(yàn)：裝配性，功能，包裝等EIacceptancestate初始樣件接收狀態(tài)WE2Q3Pfollow-uprequirements(product/process)Q3P要求的跟蹤（產(chǎn)品/過程）Inspectionreport

批次檢驗(yàn)報告驗(yàn)收Visualinspection

產(chǎn)品外觀驗(yàn)收MOacceptancestate裝車接收狀態(tài)WE2ProjectinitialsampleABAB項(xiàng)目初始樣件41

1stlettre:Stateofproductionmeans

第一個字母代表生產(chǎn)方法的級別Y:Nonmassproduction

Y：非批量生產(chǎn)

W:Massproductionnonvalidated W：未確認(rèn)的批量生產(chǎn)

S:Massproductionvalidated S：已確認(rèn)的批量生產(chǎn)2Lettres+1Number

兩個字母+一個數(shù)字

2ndlettre:Usagestate

第二個字母代表產(chǎn)品使用級別

R:Nonusable.Functionnotassured,orcannotbeassembled

R：不可使用:性能無保障，或不可組裝I:Usablefortry-production,butnotmarketable.Defectsperceptiblebycustomer,ortestsnotfinished.

I：用于未商品化批量前:用戶可察覺的缺陷,或試驗(yàn)未完成。E:Usablewithderogationfortry-production2.Partsconform,butdifficulttoassembly,ordefectsnonperceptibleexistbythefinalcustomer.E：特許情況下用于批量2前:零件合格，但組裝困難或存在終端用戶不可察覺的缺陷。

D:Usableforthebeginningofmarketablemassproduction.Minornon-conformities,ordefectsnon-perceptiblebythecustomers.Notofficializedasagoodpartonvehicle.

D：用于可商品化批量生產(chǎn)前期:無用戶可覺察缺陷，最終零件未得到正式確認(rèn)。

S:Usableformassproduction

S：用于批量生產(chǎn)

1number:Personinchargeoftheactions

數(shù)字代表行動負(fù)責(zé)人Q3P:ProductAcceptanceState

Q3P:產(chǎn)品驗(yàn)收狀態(tài)42Q3P:AcceptanceStateofExpectedProduct

Q3P:所期待的產(chǎn)品驗(yàn)收狀態(tài)〔可接受的下限〕J5開發(fā)ADLC批準(zhǔn)商品化投產(chǎn)DML+6批生產(chǎn)方式啟動+6周FMEC產(chǎn)量爬坡階段

PRS

HL

線外預(yù)批量PRSHL1

PRSHL3線外預(yù)批量1

線外預(yù)批量3

Process過程Product產(chǎn)品ProductPrequalification產(chǎn)品預(yù)鑒定階段ProductQualification產(chǎn)品鑒定階段ProcessQualification

過程鑒定階段Processqualificationconfirmation過程鑒定確認(rèn)階段Beforemassproduction批量前PRSEL

線上預(yù)批量PRSEL1

PRSEL2線上預(yù)批量1

線上預(yù)批量2

RaiseProduction產(chǎn)量爬坡SS0SS0WEMin.Acceptancestate

產(chǎn)品驗(yàn)審級別最低限度SDBatchMethod批生產(chǎn)方式的接受

ProcessPrequalification過程預(yù)鑒定階段WI43ATTENTIONTHESUPPLIERDOESTHEQUALIFICATION,ANDTHEQUALIFICATIONISACCEPTEDBYPSA,BUT…

注意供給商做了鑒定，并且鑒定被PSA所接受，但是……Accepttheresultsofsupplier’sproductandprocessqualificationdoesnotmeanunderanycircumastancestheresponsibilitytransferedfromsuppliertoPSA!對供給商提交的產(chǎn)品及過程鑒定結(jié)果的認(rèn)可并不意味著供給商對PSA責(zé)任的轉(zhuǎn)移！44Q3P:afollow-upandanalertform,withallsupportingdocumentsrequired

Q3P基于要求提交的各類文件，…becompletedthroughsomedifferentinterventions,timingfollow-up,audit,validation,actionplansfollow-up…并輔助于通過諸如進(jìn)展跟蹤，審核，驗(yàn)收，對改進(jìn)方案進(jìn)行跟蹤等方式來參與進(jìn)來的一種跟蹤和報警的表格。Q3P,aform…andsomeinterventionsPSA

Q3P表格…及PSA的介入45Pilot主導(dǎo)人：Projectmanager工程負(fù)責(zé)人Organizer組織人：Buyer采購員Executors實(shí)施人：severalactors多個參與者：Auditor,projectteam,buyer,expert

審核員，工程小組，采購員，專家Theinterventionsfrequencevariesaccordingtotherisksandtrustlevel

介入的頻次根據(jù)風(fēng)險程度及信任度而不同Q3P,aform…andsomeinterventionsPSA

Q3P表格…及PSA的介入46Q3P,aform…andsomeinterventionsPSA

Q3P表格…及PSA的介入SomedifferentinterventionsPSA:

Timingfollow-upmeeting

Product/ProcessReviewDevelopmentAuditActionplansfollow-upProduct/ProcessacceptancevisitFullrateproductionevaluationProductconformitycheckingEtc…PSA各種介入方式：進(jìn)展跟蹤會議產(chǎn)品/過程評審開發(fā)審核行動方案跟蹤產(chǎn)品/過程驗(yàn)審參觀滿負(fù)荷生產(chǎn)能力評估核實(shí)產(chǎn)品合格性等等…47Objective目標(biāo)Who?誰？Verifydeeplythattheprocedureofofferpreparation,projectmanagement,productandprocessdevelopmentarestrictlyrespected.通過深入分析，檢驗(yàn)報價、工程管理、產(chǎn)品開發(fā)及過程開發(fā)等程序是否得到了嚴(yán)格的遵守。How?

怎樣？When?何時?Bytheapplicationofrightauditformevaluatingthesuppliers’functionandsituation,andtherisksindifferentsteps.通過使用相應(yīng)的質(zhì)量審核表格，評估供給商運(yùn)作的實(shí)際情況和各個階段的風(fēng)險。Onequalifiedauditoraccompaniedbyabuyerand/oranexpert.

由授權(quán)了的質(zhì)量審核員來實(shí)施，必要時，采購員和/或?qū)＜疫M(jìn)行