商務(wù)英語(yǔ)寫作試題預(yù)測(cè)

商務(wù)英語(yǔ)寫作試題預(yù)測(cè)安全生產(chǎn)試題推舉度：自我鑒定大專商務(wù)英語(yǔ)推舉度：商務(wù)英語(yǔ)個(gè)人簡(jiǎn)歷推舉度：高考猜測(cè)一本線推舉度：

商務(wù)英語(yǔ)寫作試題猜測(cè)

Claims索賠信函

索賠信函的目的是為了獵取更好的效勞，對(duì)已消失的問題求得盡快的、妥當(dāng)?shù)慕鉀Q。它通常是買方由于對(duì)收到的貨物不滿而書寫，如：貨物未按時(shí)到達(dá);貨物雖抵達(dá)，但與訂單所載不同;貨物有損毀現(xiàn)象;貨物數(shù)量短缺或多余;貨物質(zhì)量與樣品不符;效勞不合理以及收費(fèi)過高等，這些均是埋怨、索賠的”正值理由。

書寫埋怨、索賠信函時(shí)，不妨開門見山出原先雙方同意的條件，然后列舉事實(shí)以表示有何不滿，以及為什么不滿，最終提出解決的方法。內(nèi)容應(yīng)明確、清晰、有理，語(yǔ)氣要簡(jiǎn)潔、堅(jiān)決。避開使用生氣和使對(duì)方過于尷尬的措辭(除非你所埋怨的問題反復(fù)發(fā)生，且屢次投訴而毫無結(jié)果)。

ForDelayinShipment(由于發(fā)貨延遲而埋怨)

DearSirs,

Thefurnitureweorderedfromyoushouldhavereachedusaweekago.Needlesstosay,thedelayindeliveryhasputustogreatinconvenience.Itisthereforeimperativethatyoudispatchthemimmediately.Otherwiseweshallbeobligedtocanceltheorderandobtainthegoodselsewhere.

Pleaselookintothematterasoneofurgencyandletushaveyourreplyasearlyaspossible.

ForPoor-Packing(由于包裝不妥提出索賠)

DearSirs,

WearewritingtoinformyouthatthetoyscoveredbyourorderNo.519arrivedinsuchanunsatisfactoryconditionthatwehavetolodgeaclaimagainstyou.Itwasfounduponexaminationthat10%ofthemarebrokenandsomearebadlyscratched,obviouslyduetotheimproperpacking.Therefore,wecannotofferitforsaleatthenormalpriceandsuggestthatyoumakeusanallowanceof20%ontheinvoicedcost.Thisistheamountbywhichweproposetoreduceoursellingprice.Ifyoucannotaccept,Imafraidweshallhavetoreturnthemforreplacement.

Sincerelyyours,XXX

ForDamageofGoods(由于貨物損壞而埋怨)

DearSirs,

OurorderNo.JT-8Theglasswareyousuppliedtoourorderof3rdJulywasdeliveredbytheshippingcompanythismorning.The160cartonscontainingthegoodsappearedtobeinperfectcondition.ButwhenIunpackedthemwithgreatcare,Iregrettoreportthat10cartonsofglasswarebadlycracked.

Wetrustyoucanunderstandthatweexpectthecompensationforourdamagedgoods.

ForIncomformity(由于貨物不符而埋怨)

DearSirs,

OnMarch12,weordered1,200shirtssize42.Butunfortunately,wereceivedcompletelydifferentarticles-childrenclothestoday.Wecanonlypresumethatamistakewasmadeandthechildrenclotheswere