高效演講技巧培訓(xùn)資料

高效演講技巧培訓(xùn)資料高效演講技巧High

Effective

PresentationSkillsSpecial

Designed

for.高效演講技巧High

Effective

Presentation

Skills課程結(jié)構(gòu)Program

Structure第一天Day

1有效演講的根基Essential

Presentation

Skills實戰(zhàn)練習(xí)：任何主題的開場Practice

Session：Five

Minute

Presentation第二天Day

2如何加強演講效果Make

a

Powerful

Presentation實戰(zhàn)練習(xí)：結(jié)構(gòu)和視覺輔助演示Practice

Session：Seven

Minute

Presentation

Using

Visual

Aids“業(yè)精于勤，荒于嬉；行成于思，毀于隨。〞---唐韓愈?勸學(xué)解?.模塊1Module1演講技巧概論Overview

ofPresentation

Skills.卓越演講者具有的特征CharacteristicsofOutstandingPresenters合作，民主Cooperative，Democrative友好，周到Kind，Considerate耐心Patient興趣廣泛WideInterests公正，無私Fair，Impartial使人愉悅，有幽默感SenseofHumor關(guān)注聽眾的困難／困惑FocusingonAudience’sConcern善于肯定，贊美GivingRecognition＆Praise具靈活性Flexible精通專業(yè)知識ProficientinSubject4種額外品質(zhì)4Xtra’s不設(shè)防Vulnerability關(guān)心Humility可靠Reliability紀(jì)律Discipline.模塊2Module2為演講而準(zhǔn)備Preparing

YourPresentation.為什么演講？Why

Present？

To

inform告知

To

Persuade說服

To

Sell銷售

To

Inspire鼓舞設(shè)計精彩演講的２個關(guān)鍵點Two

Points

for

Designing

an

Excellent

Presentation我為什么要做這樣一次演講？

The

Purpose：Why

am

I

doing

this

presentation？我期望我的聽眾了解/做什么？

What

do

I

want

my

audience

to

know/do？Purpose＆Result當(dāng)我結(jié)束演講時，我要改變誰？改變什么？WhomandwhatdoIwanttochangewhenIfinishthispresentation?.接受一次演講任務(wù)DecidingtodoaPresentation●檢查清單C

When:_______________________________________________________________________________________Where:_______________________________________________________________________________________What:_________________________________________________________________________________________Whyheld:______________________________________________________________________________________Whoelse:______________________________________________________________________________________How:__________________________________________________________________________________________.●自身準(zhǔn)備階段SelfPreparation專業(yè)的外表ProfessionalImage：演講者的外表會極大地影響聽眾Presenter’sImagewillGreatlyinfluencetheAudience第一印象幾乎就是“終身〞印象FirstImageisAlmosttheImageforLife專業(yè)演講者的外表之“可〞與“不可〞“CanorCan’t〞ofProfessionalPresenters’Image積極的形象對演講的成功十分重要PositiveimageisImportanttotheSuccessfulPresentation充分的自信PlenaryConfidence：了解你的聽眾---給所以人留下好印象的方法UnderstandYourAudience–theWaytoImpressOthers積極思考，想象成功PositiveThinking,VisualizeYourSuccess表現(xiàn)自然，以親和力拉動聽眾BehaveNaturally,BuildRapporttoImpressAudience.

塑造第一印象FormulatingYourFirstImpressions

80%的理論80%Theory形象的個人定位PersonalSessionforImaging

你的個人形象反映了你的職業(yè)信息及職業(yè)和文化內(nèi)涵YourpersonalImagereflectsonyourprofessional，informationandquality姿態(tài)Poise位置StandingPosition穿著印象Attire/Appearance肢體語言O(shè)pen/CloseGesture視覺接觸EyeContact動作幅度IntensityofGesture臉部表情FacialExpression笑容Smile.模塊3Module3開場TheOpening.聽眾的吸收率GettingYourMessageAcross1.傳達(dá)速度Speedofdelivery2.演示技巧Presentationtechniques開場白要解決的問題IssuetoAddressintheOpening1.開場白需要答復(fù)以下問題：OpeningShouldAnswertheFollowingQuestions：我們?yōu)槭裁磿谶@兒？Whywearehere？為什么這很重要？Whythisisveryimportant？對我〔我的公司〕來說有什么作用？Howisitusefultome〔mycompany〕？你和你的同事是誰？Whoareyourpartnerandyourself？2.鼓勵并贊美聽眾EncourageandAppreciateYourAudience.好的開場白包括：AGoodOpeningIncludes：創(chuàng)造舒適平安的環(huán)境Createasafeenvironment鼓勵參與Encourageinvolvement建立對聽眾的期望Setexpectations激發(fā)聽眾的興趣Motivatetheinterest綱要Outline破冰Icebreaker首5句話Thefirst5sentences.10件對開場白重要的事情TheImportantThingsforYour

Opening預(yù)想開場Visualize認(rèn)識聽眾Get

toknow微笑Smile專注于沖擊力Focusonimpact讓觀眾發(fā)笑Getthemlaughing播放開場音樂Openingmusic讓聽眾動起來Getthemmoving眼神交流Eyecontact與眾不同Createadifference10.獲得所有人注目Getfullattention.打破僵局和前3分鐘IcebreakersandtheFirst3Minutes

獲得聽眾注意后才開始演說BeSeenBeforethePresentation

撰寫自我介紹WriteYourOwnIntroduction

前3分鐘TheFirst3Minutes

破冰法TheIcebreaker

承上啟下Linkitandmoveon

.100字簡介Your100wordpersonalintroduction(Biography)不是簡歷ThisisnotaCV列出3-5個要點，再連貫起來ThreetoFivekeypointsandmakethemconsistent內(nèi)容包含經(jīng)驗、專長、學(xué)歷、成績等Contentsincludes:specialty,education,achievementandetc.如工作不久，可表達(dá)夢想、價值觀、目標(biāo)等Ifyourworkingexperienceisnotrichenough,youcandescribeyourdreams,viewofvalue,objectivesandetc.有趣，生動interestingandvivid人性化，與聽眾有關(guān)聯(lián)Relatetotheaudienceandhumanity可表達(dá)您名字的故事等Thestoryofyourname真實，坦誠Realandhonest.高效演講技巧培訓(xùn)資料10種開場白Tenopeners1.引用事例Outlineanincident〔要真實〕2.舉手表決Askforshowofhands3.提問Askquestions4.戲劇化出場Makeadramaticentrance5.讓觀眾笑Getthemlaughing6.玩游戲Playagame〔課堂游戲：一張A4紙在不撕斷的情況下能鉆進(jìn)人〕7.〞驚人之語〞Makeastartlingstatement〔例如：微軟離破產(chǎn)只有18個月了〕8.有趣的示范Interestingdemonstration9.用直觀教具Usevisualaidorprop10.講故事Tellstories〔可以虛構(gòu)〕.高效演講技巧培訓(xùn)資料Module4模塊4處理緊張與怯場DealingwithNervousnessandStageFright.高效演講技巧培訓(xùn)資料“對于大多數(shù)人而言，挺身而說是最大的恐懼~~~〞Tomostofthepeople,speakingiffrontofanaudienceisthemostfrighteningthing~~~害怕什么？FearofWhat?-F錯誤false-E證據(jù)evidence-A顯示appearing-R真實real明確您的聚焦點FindyourAngle幫助他人理解和做積極性地改變Helpothersunderstandandmakepositivechange無我狀態(tài)〔不要自己太關(guān)注自己〕BeingSelfless.高效演講技巧培訓(xùn)資料小技巧Tips:準(zhǔn)備、準(zhǔn)備、再準(zhǔn)備Prepare,Prepare,Prepare提前到場，會前和與會者交談Arrivebeforehandandtalkwiththeparticipants牢記開場Rememberyouropening關(guān)注演講的目的Focusontheobjectiveofthepresentation關(guān)注于觀眾Focusontheaudience預(yù)想移動范圍Visualizeyourmovingarea使用提示卡片，掃視筆記Usememocardsandscanyournotes深呼吸Deepbreath咖啡或茶Coffeeortea.高效演講技巧培訓(xùn)資料Whatareyourstrongpoints?你的優(yōu)點是什么？Whatdoyouneedtoimprove?有什么改進(jìn)的地方？.高效演講技巧培訓(xùn)資料現(xiàn)場演練〔1〕PracticeSessionI——5分鐘演講FiveMinutePresentation.高效演講技巧培訓(xùn)資料點評的原那么RulesofEvaluation:對行為進(jìn)行觀察和評價Observeandevaluatebehaviors表達(dá)，而非判斷Describe,notjudge明確具體，具有建設(shè)性Specificandconstructive全面評價：先優(yōu)點，后提議Comprehensiveevaluation:strongpointsfirst,thenrecommendations盡量用正面的詞Trytousepositivewords無借口，不辯白Noexcuse,noblame.高效演講技巧培訓(xùn)資料做好后勤準(zhǔn)備Preparation為了確保演講成功，組織工作必須完美無缺Tomaximizeyourpresentation’schancesofsuccess,organizationmustbethorough演講前要考慮的要點Chooseyourkeypoints合理安排日程Arrangetheschedulereasonably旅行安排Travelarrangement自己組織演講和組織小組演講Organizeselfandgrouppresentation.高效演講技巧培訓(xùn)資料熟悉環(huán)境BecomeFamiliarwithYourEnvironment:熟悉會場：查看會場，考慮細(xì)節(jié)Becomefamiliarwiththeroom:checktheroomandconsiderthedetails座位安排、視聽設(shè)備Seatsarrangementandaudioequipment大環(huán)境的考慮Considertheenvironment.高效演講技巧培訓(xùn)資料模塊5Module5加強信息的清晰度ProvidingClaritytoyourMessage.高效演講技巧培訓(xùn)資料在演講中，觀眾對你的印象一般基于三個要素：Yourimpressionfromtheaudienceisbasedon3elements:Verbal〔語言的〕Vocal〔聲音的〕Visual〔視覺的〕詞語的選擇ChoosingYourWords你使用的詞語會暴露你的性格，告訴聽眾你是什么樣的人：Thewordsyouuse,layyoubareandtelluswhatisinyouandwhoyouare:猶豫性的語言，例如“我想〞、“也許〞Tentativelanguagee.g.“Ithink〞,“Maybe〞控制性的語言，例如“我告訴你〞、“我要你去〞Dominantlanguagee.g.“Itellyou〞,“Iwantyouto〞正面及負(fù)面的用詞，例如，“可以更好嗎？〞、“你說錯了〞Positiveandnegativesentences,e.g.“Canitbebetter〞,“Youarewrong〞.高效演講技巧培訓(xùn)資料恰當(dāng)?shù)氖褂谜Z言●符合聽眾情況Matchtheaudience’ssituation●語言表達(dá)要保證聽眾能聽懂Understandablelanguage●有些專用語在使用前要先解釋其定義Definepropernouns●強調(diào)利益，而非但存特點Emphasisonthebenefit,notonlythefeatures●形象生動，運用各種方法加強表達(dá)的力度Vivid,useavarietymethodsofexpressiontoenhancethepowerofyourpresentation●自信果斷，清晰明確Confidentanddecisive;clearandspecific.高效演講技巧培訓(xùn)資料你的聲音交流YourVocalCommunication●你的語音YourVoice●你的語調(diào)YourTone●你的熱情YourPassion●你的聲音變化YourVocalVariety●措辭和清晰度DictionandClarity●音量Volume●陰陽頓挫，自然停頓，停頓時保持目光接觸Cadence,NaturallyPauseandKeeponEyeContact●注意速度和節(jié)奏，不時改進(jìn)講話的速度，以求到達(dá)戲劇性效果Payattentiontoyourspeedandpace,changeyourtalkingspeedfromtimetotimetoachievethedramaticeffectiveness.視覺Visual儀容舉止/穿著Appearanceandbehavior/AttireAppearance姿勢Posture面部表情Countenance手勢Gestures位置移動Movement眼神Expressionintheeyes使用視覺輔助器材的方式Usingvisualaids高效演講技巧培訓(xùn)資料.目光交流EyeContact防止Avoid:X短暫掃視ScanningX集中在少數(shù)FocusingontheminorityX盯著觀眾頭部看Focusingontheaudiencemember’sheadsX看其他物體Lookingatotherthings高效演講技巧培訓(xùn)資料提示Hints:關(guān)注每一位觀眾Onebyone范圍應(yīng)覆蓋全長Coverallareas輪流看每一個人Lookedateveryoneinturn適當(dāng)?shù)臅r候眼神接觸Maintaineyecontactforsometime對聽眾講話Speakingonlywhenlookingataudience小竅門Tips:持續(xù)3~5秒Pause3–5seconds將意圖表達(dá)完整Untilyouexpressyourmeaningfully保持目光交流Keepeyecontact.模塊6Module6演講架構(gòu)TheStructureofYourPresentation.組織演示結(jié)構(gòu)——黃金準(zhǔn)那么PresentationStructure–GoldenRules首先告訴聽眾您將告訴他們哪些內(nèi)容;First,telltheaudiencewhatyouwilltellthem然后把情況告訴他們Thentellthemthesituation接下來把已經(jīng)講的內(nèi)容再陳述一遍Summarizewhatyouhavesaid高效演講技巧培訓(xùn)資料.組織演講結(jié)構(gòu)PresentationStructure需要構(gòu)筑一個總體結(jié)構(gòu)GeneralStructure-概述Outline-詳述Describe-總結(jié)SummarizePOP模型POPModel-情況Position-可選方案Options-建議Proposal引導(dǎo)興趣法AIDA-Attention〔給個關(guān)鍵或注意點〕-Interest〔引出觀眾的興趣〕-Desire〔聽眾的期望是什么〕-Action〔給出行動方案的建議〕高效演講技巧培訓(xùn)資料.簡單四步法PREP-Point〔點〕-Reason〔原因〕-Example〔舉例〕-Point〔總結(jié)〕6步專業(yè)法1.引起注意Attention2.事件Issue3.建議Recommendation4.益處Benefits5.證據(jù)Evidence6.總結(jié)Close高效演講技巧培訓(xùn)資料.構(gòu)建演講架構(gòu)8步驟EightStepsfororganizingYourPresentation1.用一句話來說明問題或時機Onesentencedescribetheproblemandopportunity2.說明如果不抓住這個時機或解決這個問題的負(fù)面結(jié)構(gòu)Explaintherisksoffailure3.用一句話闡述你的建議Onesentencetodescribeyourrecommendation4.介紹你的建議的特點Introducethefeaturesofyourrecommendation5.這些特點，會帶來何種效益Thebenefitstherefeaturesprovide6.有什么證據(jù)可以支持你的建議，如例子、數(shù)據(jù)、專家觀點Evidencetosupportyoursuggestion,e.g.Examples,dataandexperts’view7.總結(jié)，用簡單的話，重提問題——建議——利益Summarize,shortsentences,repeatOSB8.表達(dá)對下一步行動的建議Detailyourrecommendedactionplan高效演講技巧培訓(xùn)資料.準(zhǔn)備轉(zhuǎn)接語和技術(shù)語TransitionandClosing準(zhǔn)備轉(zhuǎn)接語的目的Objectiveofthetransition總結(jié)與上個話題有關(guān)的特點Summarizethefeaturesrelatedtotheneeds鏈接下個話題，使觀眾轉(zhuǎn)移注意力Linktothenextitem,transitiontheaudience’sattention準(zhǔn)備結(jié)束語Closing綜述產(chǎn)品/效勞有關(guān)的特點、利益和詳情Summarizethefeatures,benefitanddetailsoftheproduct/service要求聽眾承諾和行動以到達(dá)演講的目標(biāo)Askforaudience’scommitmentandactionplantoachievetheobjectiveofthepresentation高效演講技巧培訓(xùn)資料.鼓勵聽眾參與EncourageInvolvement向聽眾提出問題Askquestions請聽眾提問并答復(fù)提問Askforquestions,thenanswer與聽眾交流，獲得反響Communicatewiththeaudienceandgetfeedback游戲、活動、聯(lián)系Game,Activityandexercise觀察某個工程、試驗或結(jié)果Observeevents,testandgetresults傾聽、感覺、觸摸或品嘗實物L(fēng)isten,feeltouchandtaste參加一項示范表演Takepartinademonstrativeperformance取閱物件或信息Readandgetinformation高效演講技巧培訓(xùn)資料.10大提問法那么TenQuestioningRules1.提前方案Planbeforehand2.兩種方式:信息性VS觀點性TwoWays：Informationandviewpoint3.相關(guān)背景RelatedBackground4.從一般到具體FromGeneraltoSpecific5.簡單明了ShortandSpecific6.集中一個焦點Focusonapoint7.提供轉(zhuǎn)接Providetransition8.防止“是〞或“否〞的單一答復(fù)AvoidYESorNOQuestion9.先問群體，再問個人Askthegroupbeforetheindividual10.防止打攪Avoiddisturb高效演講技巧培訓(xùn)資料.提問技巧QuestioningTechniques問問題前先思考?？紤]以下問題的目的。Thinkbeforeyouaskquestions.Considerthepurposeofthequestion.是否為挑戰(zhàn)他人而設(shè)計？Isthequestiondesignedtochallengeanotherindividual?是否在探索更深層次的信息？Isthequestionseekingfurtherinformation?這個問題本身是否明確？Isthequestionspecificenoughtounderstand?你自己能正確答復(fù)嗎？Canyouansweritcorrectly?你能將它反響給學(xué)員嗎？Canyoureflectitbacktotheaudience?高效演講技巧培訓(xùn)資料.提問技巧QuestioningTechniques這個問題是封閉式問題，還是開放式問題？Isthequestionanopenquestionorclosedquestion?▲游戲：WhoamI？這個問題是否有唯一的標(biāo)準(zhǔn)答案Doesthisquestionhaveonlyonesingleanswer?這個問題對于情況是否有幫助？Isthisquestionhelpfultothesituation?如果沒人答復(fù)以下問題，你將怎么做？Whatwillyoudoifnooneanswerthisquestion?盡量防止有關(guān)個人隱私或設(shè)計宗教信仰，政治立場的問題Trytoavoidquestionsrelatedtoindividualprivacy,religionfaithorpoliticsstandpoints高效演講技巧培訓(xùn)資料.答復(fù)以下問題AnsweringQuestions:1.傾聽Listen2.認(rèn)可Acknowledge3.說明Clarify4.答復(fù)Answer5.核實是否滿意VerifySatisfaction答復(fù)以下問題〔防止〕AnsweringQuestions(Avoid)X不耐煩ImpatienceX無反響UnresponsivenessX耍太極DivertingX離題Offtangent高效演講技巧培訓(xùn)資料.答復(fù)以下問題的備選方案ThreeOptionstoDealwithQuestions直接答復(fù)DirectlyAnswer對于一些重要問題和需要做出對觀眾可能有用的簡單明了的答復(fù)時采用〔如果答復(fù)不了，請直言不諱〕Usewhenthequestionisveryimportantorusefultotheaudience.Theanswerisshortandclear將問題還給提問者DivertQuestionstowhomasks用于〞你會怎么做….?“之類的問題，答復(fù)形式有：有些什么選擇，哪一種更有效果。Ask“whatwouldyoudo~〞Thesetypesofthequestioninclude:Anybetterchoices?Orwhichoneismoreeffective?將問題交給有相關(guān)專長的人去答復(fù)DiverttheQuestionstotheexpert例如“小王，去年你也碰到過這種情況，當(dāng)時你是怎么處理的？〞e.g.“Mr.Wang,youhadasituationlikethislastyear.Howdidyoudealwithitatthattime?〞

高效演講技巧培訓(xùn)資料.現(xiàn)場演練〔2〕

PresentationsessionII

——七分鐘演講

ASevenMinute

PresentationUsing

VisualAids高效演講技巧培訓(xùn)資料.控制局面

MaintainingControl

▇安排各個環(huán)節(jié)Planstages

▇專節(jié)提示Signpost

▇提問技巧Questiontechniques

▇檢查聽眾是否理解Checkunderstanding

▇走動Moving

▇把握時間Timecontrol

▇輔助視覺器材Utilizevisualaids

▇靈活應(yīng)付Flexibility

高效演講技巧培訓(xùn)資料.GettingAttention

建立和保持注意力

▇掌握節(jié)奏〔停頓〕Controlthepace〔Pause〕

▇讓觀眾鼓掌Gettheaudiencetoclap

▇參與互動Interactiveinvolvement

▇語言幽默Humorouslanguage

▇變換位置Changeyourmoving

▇提問Askquestions

高效演講技巧培訓(xùn)資料.模塊7

Module7

商務(wù)會議演示

Business

Meeting高效演講技巧培訓(xùn)資料.

BusinessReport

業(yè)務(wù)匯報

▇目標(biāo)Objective

▇調(diào)研結(jié)果Findings

▇重點〔時機/挑戰(zhàn)〕LearningPoints(opportunities/challenges〕

▇提議〔方案/選擇〕Proposal(resolutions/alternatives)

▇益處Benefits

▇行動方案Actionplan

高效演講技巧培訓(xùn)資料.分析討論會議

Problem

Solving

at

Meeting

目前存在的問題Actualproblem(Complains)分析問題形成的原因Analyzethecauseoftheproblem如何改善或解決問題Howtosolvetheproblemortoimprovethesituation有關(guān)費用或改變流程Relatedtoexpenseorchangingtheprocedure是否需要尋求幫助Askforhelpornot未來的趨勢走向Futuretrends提議Suggestion時間點Deadline高效演講技巧培訓(xùn)資料.會議本卷須知

MeetingLogistics

時間把握Actualproblem(Complains)應(yīng)用數(shù)據(jù)、事例，有理有據(jù)UtilizethedataandcasestudyPPT簡單清晰，配合講義PPTissimple,clearandmatchesthehandoutsaswell突出重點Emphasisthekeypoints保持熱情，防止情緒化Keepthepassionandavoidtooemotional公平公開公正，有利于公司立場Fair,openandjustified;infavorofyourcompany注意儀容儀表，禮貌用語Payattentiontoyourappearance,etiquetteandlanguage語音語速恰當(dāng)Properpaceofyourspeech高效演講技巧培訓(xùn)資料.TEXTTEXTTEXTTEXTTEXTTitleATitleBTitleCTitleDTitleETitleF高效演講技巧培訓(xùn)資料Diagram圖表AddYourTitleTable表格.Phase1Phase2Phase3高效演講技巧培訓(xùn)資料Diagram圖表3

–

DPie

Chart

3維餅圖Progress

Diagram流程圖.模塊8

Module

8

環(huán)境和視覺輔助物

Organizing

the

Environment

and

Visual

Aids高效演講技巧培訓(xùn)資料.視覺輔助器具使用原那么

RulesofVisualAids

保持簡潔ShortandClear圖表文字大小適中〔不小于24號〕Propersizeofthefont(>=size24)每頁PPT文字不超過8行Lessthan8linesperslide使用讓眼睛感到舒服的顏色，防止使用紅色Usecomfortablecolortoyoureyes,avoidRED利用圖表及數(shù)據(jù)，但防止太多有趣的事物及圖畫Utilizethechartanddate,avoidtoomanyinterestingthingsandpictur