花園小區(qū)清潔作業(yè)程序

花園小區(qū)清潔作業(yè)程序CleaningServiceProceduresFloorwaxing地面打臘1)Toolspreparation:準(zhǔn)備工具Floorcleaningmachine,waterabsorptionmachine,wringer,yellowwarningcard,blackplate,whitecloth,waxmop,perchingknife,mop,rainboot,doorbaffle-plate,waxcleaningagent,bottomwax,adhesivetape,warningline,waxingmachine,surfacewax洗地機(jī)、吸水機(jī)、榨水車、黃色告示牌、黑盤、白色布若干、臘拖、小鏟刀、地拖、雨鞋、隔板、洗蠟劑、底臘、膠帶、維護(hù)繩、打蠟機(jī)、表層蠟等。2)Procedures:程序

Firstcompletelycleanthefloor.首先將地面完全清潔干凈。

Blendthewax-cleaningagentwithhotcleanwater(proportioningaccordingtodifferentdegree)andspreadthemixtureonthefloortobecleaned.將熱水與洗蠟劑（依不同程度按不同比例配合）混合并均勻抹在將要清潔地地面上。

After4-5minutesusethefloor-cleaningmachinetocleancompletelyandremovetheoldwax.4－5分鐘后用洗地機(jī)完全的清潔地面并去除舊蠟。

Usethewaterabsorptionmachinetocompletelyabsorbspotsofoldwaxremainingonthefloor.用吸水機(jī)將地面上殘余地舊蠟污點(diǎn)吸除。

Wipethefloorimmediatelywithcleanmop.即刻用干凈拖把清潔地面。

Cleanoncemorewithcleanwater,thencleanoffthefloorbywaterabsorptionmachineandmop.再用清水清潔一便，然后使用吸水機(jī)和拖把將地面請干凈。

Whenthefloorbecomesdry,pourandamountofbottomwaxintothewaxingmachine,liethewaxingmopflatonthefloorandmoveitleftandrightatanuniform.see,tospreadthebottomwaxevenlyonthefloor.等地面干后，將一定量的底蠟倒入打臘機(jī)，在地面上平鋪蠟拖并均勻的向左向右有序的推動將底蠟均勻的分部在地面上。

Whenthebottomwaxbecomesdry,spreadthesurfacewaxandpolishingwaxonthefloorinthesamewayasmentionedabove.等底蠟干了以后，用上述相同底方法在地面上打上表層蠟和拋光蠟。

Fillintheworkingrecordandstatisticofdetergentconsumption填寫工作記錄，統(tǒng)計(jì)清潔劑使用量。3)Precautions:防范：

Splittheworkingareabywarningcardbeforestartingwork,toavoiddamagecausedbyentranceofpassersby.用警示牌將工作區(qū)域分隔起來，以防過路者闖入造成損傷。

Spreadwhiteclothatthegateandstartingpointbeforedewaxing,inordertoavoidthewaxcleaningagenttodamageotherareasandcauserepeatwork.打臘前將白布鋪在大門及清潔起始點(diǎn)，以防洗蠟劑給周邊區(qū)域帶來損傷而造成重復(fù)勞動。

Putonrainbootwhenwashingfloor,topreventfromslippingdown.清洗地面時(shí)穿上雨鞋以防滑倒。

Payattentiontokeepthemachine-washingspeednottooquickly,inordertoavoidresidualwaxduetoroughnessofthefloor.WipethefloorwithmopasquicklyaspossibletopreventthedirtywaxResoldfrication.注意保持洗地機(jī)轉(zhuǎn)速不要太快以免因地面粗糙而造成舊蠟殘余。用拖把立刻清潔以防臟蠟溶解現(xiàn)象。

Cleanthecornerandkickboardtimely.及時(shí)的將墻角和墻邊清潔干凈。

Keepthewaxpouringdistanceshortwhenspreadingthesecondandthirdtimewax.Toavoidanydimwaxprintremainingonthefloor.在打第二第三次蠟時(shí)，傾倒蠟要保持盡量短的距離以免在地面上形成黯淡的蠟斑。

Soakthewaxingmopintocleanwaterwhenfinished,toavoiditbecomingdryotherwisethewaxingeffectshallbeinfluenced.工作結(jié)束后將打臘拖浸泡在清水中防止因蠟變干而起的反應(yīng)。

Wipeandcleanthecleaningequipmentintime,reportatoncewhenabnormalcasehappenstomachine.使用后立刻清潔擦拭機(jī)器設(shè)備，一旦發(fā)現(xiàn)機(jī)器異常立刻匯報(bào)。4)Standards:標(biāo)準(zhǔn)：

Waxingqualityofthecornerareashallassameasthecenterarea–brilliantanddazzling,墻角上蠟質(zhì)量與地面中心位置一樣閃亮。

Thereisnoresidualsmudge,oldwax,footprintorscratch.沒有參與污跡、舊蠟、腳印和刮痕。2.Polishingofwaxingfloor上臘拋光1)Toolspreparation:準(zhǔn)備工具：Polishingmachine,vacuumcleaner,floormopandpolishingwax拋光機(jī)、吸塵機(jī)、地拖和拋光蠟2)Procedures:程序：Cleandustonthewaxingfloorwithvacuumcleaner.用吸塵機(jī)清潔上蠟地面的灰塵。Wipeoffspotsremainedonthewaxingfloorwithdampcloth用濕布抹去上蠟地面上殘留的斑點(diǎn)。Polishbythepolishingmachinetogetherwiththepolishingwax使用拋光機(jī)和拋光蠟拋光。Cleanthefloorbyfloormopwithappropriatestaticdedustingagent使用地拖配上靜電除塵劑清潔地板。3)Precautions:防范：Thequantityofpolishingwaxmustbeappropriate拋光蠟的使用量必須恰當(dāng)Spraythestaticdedustingagentonthefloormopinadvance,andusethemopwhenthededustingagentcompletelybecomesdry預(yù)先在地拖上噴上靜電除塵劑，等待干后使用Polishingmustbedoneorderlytoavoidanymissingpoint拋光必須按程序操作以防遺漏點(diǎn)3.Cleaningofcarpet地毯清潔1)Toolspreparation:準(zhǔn)備工具：Single-brushcleaningmachine,waterabsorptionmachine,vacuumcleaner,carpetdetergent,billboard,blower,handscrubber,scrubbingbrush,waterbucket,carpetbrush,carpetpowderandsoon單刷清潔機(jī)、吸水機(jī)、吸塵機(jī)、地毯清潔劑、告示牌、手刷、硬毛刷、水桶、地毯刷、地毯粉等2)Procedures:程序：Drycleaning:干洗：Removedustcompletelyfromthecarpettobecleanedbyvacuumcleanerfirst.首先用吸塵機(jī)將地毯完全除塵。Partialcleaningshallbedonetotheareawhereisseriouslyfouled(withscrubbingbrush)對特別嚴(yán)重的粗糙面（使用硬毛刷）局部清潔。Pourthediluteddetergentintotheelectronicfoamingboxandstartthecleaningmachine將稀釋好的清潔劑倒入電動起泡機(jī)并啟動清潔機(jī)。Whenfinishingcleaningandthecarpetiscompletelydry,usethevacuumcleanertocleanthecarpetagain,andthenspreadthecarpetpowdertoremovepeculiarsmell清潔結(jié)束地毯完全干后，使用吸塵機(jī)再次清潔地毯并撒上地毯粉去除特殊氣味。Spotcleaning:污點(diǎn)清潔：Removedustcompletelyfromthecarpettobecleanedbyvacuumcleanerfirst.首先用吸塵機(jī)將地毯完全除塵。Partialcleaningshallbedonetotheareawhereisseriouslyfouled(withscrubbingbrush)對特別嚴(yán)重的粗糙面（使用硬毛刷）局部清潔。Pourthediluteddetergentintothecleanwaterboxof3in1carpetcleaningmachineandcarryoutspotcleaning在三合一清潔機(jī)的清水盒中倒入稀釋過的清潔劑開始污點(diǎn)清潔。Placetheblowerontheappropriatepositiontodrythecarpet將風(fēng)干機(jī)放置于恰當(dāng)?shù)奈恢蒙洗蹈傻靥骸leanthecarpetagainbyvacuumcleanerwhenthecarpetiscompletelydry等地毯完全干后用吸塵機(jī)再次清潔地毯。3)Precautions:防范：Whiteclothmustbelaidontheareathatpeoplepassingbyfrequently,whichcanberemovedonlywhenthecarpetiscompletelydry.將白布平鋪于人們常走動的區(qū)域，只有等地毯完全干后才可撤除。Changethepositionofblowerafteracertaintimeperiodinordertospeedupdryingofcarpet.每隔一段時(shí)間將風(fēng)干機(jī)轉(zhuǎn)移一個位置以加速地毯風(fēng)干時(shí)間。Tousethehigh/lowfoamingcarpetdetergentinacorrectway高/低泡地毯清潔劑的正確使用。4)Standards:標(biāo)準(zhǔn)：Clean,neatandwithoutsmudge.干凈、整潔、沒有污點(diǎn)。4.Cleaningofwashroom衛(wèi)生間清潔1)Cleaningprocedures:清潔程序：Entrancedoor─?mirror─?table-board─?lavatory─?partition─?walls─?floor(1)大門(2)鏡子(3)臺面(4)馬桶(5)分隔間(6)墻(7)地面2)Cleaningsteps:清潔步驟：(1)Entrancedoor大門Placethebillboardof“WorkProcessing”ontheworkingarea.將“工作進(jìn)行中”的警示牌放置在工作區(qū)域。(2)Mirror鏡子2.1)Usedrywipeclothorglassscrubbertocleanthemirroraccordingtoglasscleaningprocedures按照鏡子清潔程序使用干布和玻璃刮進(jìn)行清潔。2.2)Inspecttheleaningdegreefromdifferentpointofviewwhencompletion從各個不同角度檢查清潔程度。(3)Table–board臺面3.1)Spraytheallpurposedetergentattheratioof1:40ontothesurfaceofasoftfibercloth.Whenthedirtonthetableonthetable-boardhasbeenwashedout,useadampclothtowipeoffthedetergent.將比例為1：40的全能清潔劑噴灑在一塊軟化纖布表面。當(dāng)臺面表面污漬去除后，用一塊濕布抹去臺面殘留的清潔劑。3.2)Useasoftfiberclothwithsprayeddetergenttobrushthewashbasin,rinsethedetergentwithwaterandthenwipetheinternalwallofthewashbasinbyadrycloth.使用一塊噴灑過清潔劑的軟化纖布擦拭洗手盆，用水沖洗干凈并用一塊干布擦干洗手盆內(nèi)壁。3.3)Wipethewatertapwithacleantowel,payattentiontocleansideandbackareasofthetap.用一塊干凈毛巾擦拭水龍頭，注意清潔水龍頭的背面及側(cè)面部分。3.4)Addthesoapsolutionthehalfplaceofthecontainer.將肥皂液添加至容器一半的位置。(4)Urinal小便池4.1)Wearrubberglovesandspraytheallpurposedetergentwitharatioof1:40ontothesurfaceofspecialsoftfiberclothe.帶上膠手套并在一塊專用的軟化纖布上噴上比例為1：40的全能清潔劑。4.2)Scrubtheinternalwalloftheurinal.Payattentiontocleanthecoveringbowl,wateroutletandsewageoutlet,washoutwithwaterafterscrubbing.擦拭小便池內(nèi)壁。注意清潔遮擋的半球體、出水口和下水口，擦拭后用清水沖洗。4.3)Usethespecialfiberclothwithsprayeddetergenttowipetheoutsidewalloftheurinal.用噴灑過清潔劑的專用化纖布擦拭小便池外壁。4.4)Wipethegalvanizedpartswithadrycloth.用一塊干布擦拭電鍍件部分。(4)Lavatory馬桶4.1)Washouttheordureinthelavatoryfirst首先沖去馬桶內(nèi)的污物。4.2)Pourtheallpurposedetergentataratioof1:40intothelavatoryandsoak5minutesfordisinfection倒入比例為1：40的全能清潔劑浸泡5分鐘進(jìn)行消毒。4.3)Scrubtheinternalwalloflavatorywiththespecialbrush,payattentiontocleanthewateroutletandsewageoutlet,washoutthedetergentafterscrubbing.用專用刷刷洗馬桶內(nèi)側(cè)，注意清潔出水口和下水口，刷洗完后沖走清潔劑。4.4)Wipethelavatoryseat,coverboard,hingeandoutsidewallbyspecialclothsprayedwithdetergentfordisinfectionpurpose.對馬桶坐墊、蓋板、墊板連接處和外壁用噴有清潔劑的專用布擦拭消毒。4.5)Wipevariousgalvanizedpartswithadryclothandmakethempolishedandwithoutanyspot對于各種電鍍件部分用一塊干布擦拭不留任何斑點(diǎn)。4.6)Openthecoverboardandlavatoryseataftercleaning清潔后將馬桶蓋板和坐墊上翻打開。4.7)Replacethedisposablebaginthewastebasket,checkthetoiletpaperandreplaceanewoneifnecessary.更換垃圾同內(nèi)的垃圾袋，檢查廁紙對需要更換的換上一卷新的。(5)Partition分隔間Useadampclothtowipethepartitionsandpartitiondoorsaccordinglyfromtoptobottom,fromlefttorightandfromfronttoback.用一塊濕布按從上至下、從左到右、從前到后的順序擦拭分隔間和分隔間的門。(6)Walls墻6.1)Useadampclothtowipethewallsinanannularrouteaccordinglyfromtoptobottomandfromlefttoright,payattentiontocleanhigherandtoppartsofwall.使用一塊濕布按照從上到下、從左到右的環(huán)形路線順序擦拭墻壁，注意清潔墻面的較高和較低處。6.2)Wipetheoutsideofsoapsolutioncontainerandhanddrierwithadampcloth用一塊濕布擦拭肥皂溶液容器和風(fēng)干機(jī)。(7)Floor地面Usespecialwetmoptowipethefloorfrominsidetooutsideofthewashroom從里到外使用專用濕拖把清潔廁所地面。7.1)Cleaningtools:清潔用具：Glassscrubber,drycloth,dampcloth,softfibercloth,specialwipingcloth,allpurposedetergent,rubbergloves,lavatorybrush,specialmop玻璃刮、干布、濕布、軟化纖布、專用擦拭布、全能清潔劑、膠手套、廁所刷、專用地拖。7.2)Qualitystandard質(zhì)量標(biāo)準(zhǔn)Thereisnospotorscaleonthetable-board,mirrororportion;themirrorisclearandbright.鏡子與臺面的全部或局部沒有污點(diǎn)和水垢；鏡子干凈明亮。Allgalvanizedpartsareclear,brightandwithoutscale.所有電鍍物件干凈，明亮沒有水垢。Theurinalandlavatoryarewithoutdust,dirtorpeculiarsmell.小便池和馬桶沒有灰塵、污垢或特殊氣味。Thereisnoresidualwaterorscaleonthefloororwall.地板墻面上沒有殘留的水或水垢。Thearticlesforguestuseareinsufficientsupplyandconvenienttotake.顧客使用物品總是充足且方便取用。7.3)Remarks備注Duringcleaning,iftheareatobecleanedisbeingusedbyaguest,cleaningofwhichshallbepostponedaccordingtothecleaningproceduresandwaituntiltheguestleaves.清潔過程中，如果將要進(jìn)行清潔的區(qū)域正被客人使用中，按照清潔程序延遲清潔并等待客人離開。5.Cleaningofofficearea辦公室清潔1)Toolspreparation:準(zhǔn)備工具：Vacuumcleaner,disposablebaginbigorsmallsize,wipingcloth,waterbucket.吸塵機(jī)、大或小垃圾袋、抹布、水桶。2)Procedures:程序：Cleanthecarpetofofficeareacorrectlyaccordingtotheusageofvacuumcleaner.按照吸塵機(jī)使用方法正確的清潔辦公室地毯。Removedustsonthestonematerialfloorandcleanit.去除石質(zhì)地面上的灰塵并清除。Dumptrashesinthewastebinandreplacethedisposablebag.將垃圾倒入垃圾桶并更換垃圾袋。3)Precautions:防范：Consentmustbegotfromofficepeoplebeforedumpingthewasterbin.在傾倒垃圾桶前必須取得辦公室人員的同意。Theremustbesomeonepresentwhencleaningtheoffice;otherwiseitisnotallowedtodoanycleaningwork.必須在辦公室內(nèi)有人時(shí)才可做清潔；否則清潔工作是不被允許的。Asktheguest’sconsentinadvancebeforecleaningandsay“hello”toguestactively.在清潔前需向客人征求同意并主動向客人說“您好”。Inspecttheusageoffacilitiesatalltimesandreporttheproblem(ifany)intime.隨時(shí)關(guān)注器材設(shè)備使用情況并（如有任何）問題時(shí)及時(shí)上報(bào)。6.Cleaningofcorridorofpublicarea公共走廊清潔1)Toolspreparation:準(zhǔn)備工具：Mop,dustcleaner,wipingcloth,waterbucket,staticdedustingagent,allpurposedetergent,disposablebaginbigorsmallsize.拖把、除塵器、抹布、水桶、靜電除塵劑、全能清潔劑、大小垃圾袋。2)Procedures:程序：Giveawholeinspectiontoeverywhereofthecorridor,inordertoknowthekeyemphasisinwork.將過道整體的檢查一遍，以便確認(rèn)工作重點(diǎn)。Dumpthedisposablebagsofbigormiddle–sizedwastebindintimeandreplacethem.將中型或大型的垃圾及時(shí)的捆綁丟棄并更換垃圾袋。Cleanthedustonthefloorofcorridorbyadustcleanersprayedwithstaticdedustingagent,theaveragecleaningfrequencyisonceeverhalfandhour,movethedustcleanertowardonlyonedirection,otherwiseitisnotallowed.使用一個噴灑了靜電除塵劑的清塵器清潔過道，清潔頻率為每半小時(shí)一次。清塵器使用時(shí)只能向一個方向推，否則時(shí)不被允許的。Cleanthereadingwindowsforpropagandastandingonthetwosidesofthecorridor,doorrailsandglassatalltimes.不間斷的清潔走廊兩邊宣傳閱讀欄的玻璃和門把手以及門玻璃。Cleantheresidualwaterordirtonthefloor,especiallyfortheentranceofwashroomoroffice.清潔地面上殘留的水和污漬，特別是衛(wèi)生間及辦公室的大門入口處。3)Precautions:預(yù)防：Specialattentionmustbepaidtotheemergencyexitonthecorridor,don’ttouchthealarmingunit.特別需要注意走道變的緊急出口，不要觸碰報(bào)警器。Cleanthedustcleanerwithvacuumcleanerafterusage.清塵器在使用后用吸塵器吸干凈。Onlywhenthesprayedstaticdedustingagentiscompletelydrycanthedustcleanerbeused,otherwisethedeductingeffectshallbeimpactedandpeopleiseasytobeinuredforslipping.只有當(dāng)噴灑在清塵器上的靜電除塵劑完全干了才能使用清塵器。否則除塵劑將使得人們在地面上滑到受傷。7.Cleaningofglass玻璃清潔1)Toolspreparation:準(zhǔn)備工具：Spreadhead,glassscrubber,telescopingrod,waterbucket,glassdetergent,cleanwater,wipingcloth噴頭、玻璃刮、升縮桿、水桶、玻璃清潔劑、清水、抹布。2)Procedures:程序：Spreadthedilutedglassdetergentevenlyonthesurfaceofglassbythespreadinghead,tocleanoutsurfacespotscompletely.用噴頭將稀釋過的玻璃清潔劑均勻的噴灑在玻璃上，使之徹底清除表面的污點(diǎn)。Connecttheglassscrubberwiththetelescopingrod,placetheglassscrubberonthetoppositionoftheglass,graspthetelescopingrodandmovefromtoptobottomcompleteatonetimeandavoidrepeatoperation將玻璃刮接到升縮桿上，將玻璃刮放置于玻璃的至高點(diǎn)處，手持升縮桿并從上到下的移動并避免重復(fù)。Cleantheglassscrubberwithawipingclotheverytimewhencompletingscrubbingtoavoidslipping.每次刮完后用抹布清潔玻璃刮防滑。Afterscrubbingtheglass,cleanoutthedirtywaterflowingdown.刮完玻璃后，清除流下的葬水。3)Precautions:防范：Keepthescrubbingspeeddownwardnottooquick向下刮時(shí)保持速度不要太快。4)Standards:標(biāo)準(zhǔn)：Cleanandbrightwithoutanyspot干凈明亮無污漬8.Cleaningofairoutletofair-conditioner空調(diào)清潔1)Toolspreparation:準(zhǔn)備工具：Vacuumcleaner,wipingcloth,flatshovel,all-purposedetergent吸塵機(jī)、抹布、平頭鏟、全能清潔劑2)Procedures:程序：Cleanthesurfaceofairoutletbythevacuumcleaner.用吸塵機(jī)清潔出風(fēng)口。Covertheflatshovelbyawipingclothdippedindiluteddetergent,cleanoutthedustanddirtinthenarrowslitoftheairoutlet.將平頭鏟用抹布包裹起來浸濕稀釋的清潔劑，用它萊清潔出風(fēng)口的窄逢。Wipeouttheresidualdustaroundtheairoutlet.抹取出風(fēng)口處殘留臟物。Adjusttheblowingdirectionoftheairoutlet.調(diào)整出風(fēng)口的出風(fēng)方向。9.Cleaningofwalls墻壁清潔1)Toolspreparation:準(zhǔn)備工具：Clampingrodofwipingcloth,waterbucket,wipingcloth,allpurposedetergent抹布箝桿、水桶、抹布、全能清潔劑2)Procedures:程序：Dilutetheall–purposedetergent稀釋全能清潔劑Fastenthewipingclothontheclampingrod,andthenrepeatcleaningoperationfromtoptobottom將抹布栓緊在箝桿上，然后按照清潔程序從上到下清潔10.Cleaningoflightingfixtures照明設(shè)施清潔1)Toolspreparation:準(zhǔn)備工具：Wipingcloth,allpurposedetergent抹布、全能清潔劑2)Procedures:程序：Cleanoutthedustaccumulatedonthelightingfixtureswiththewipingclothandall–purposedetergent使用抹布和全能清潔劑除去照明設(shè)備上堆積的灰塵。3)Precautions:防范：Don’tswitchoffpowersupplywhenwipingthebulb,payattentiontokeepthewipingclothenottoowet.在擦拭燈管（泡）時(shí)不可打開點(diǎn)燈開關(guān)，注意不可讓抹布過濕。11.Cleaningofstainlesssteelproducts不銹鋼清潔1)Toolspreparation:準(zhǔn)備工具：Detergentforstainlesssteeluse,cleanwipingcloth不銹鋼清潔劑、干凈的抹布2)Procedures:程序：Foldthecleanwipingclothintosquareshape,spraythedetergentforstainlesssteeluseonthesurfaceofarticlesandcleanwithwipingcloth.將抹布折成方形，把不銹鋼清潔劑噴灑在物品表面并用抹布清潔。Don’tstopduringwipingoperationtoavoidprint.在擦拭過程重不要停止以防印記的產(chǎn)生。Payattentionnottospraytoomuchdetergent.注意不要噴太多清潔劑。12.Cleaningofelevatorroom電梯間清潔1)Toolspreparation:準(zhǔn)備工具：Wipingcloth,detergentforstainlesssteeluse,detergentforglassuse,furniturewax,vacuumcleaner抹布、不銹鋼清潔劑、玻璃清潔劑、家私蠟、吸塵機(jī)。2)Procedures:程序：Cleanoutdustordirtontheelevatordoor,handrailandguardboardsonwallswithadampwipingcloth用濕抹布清潔電梯門、墻面扶手、護(hù)板上的灰塵。Usevariouskindsofdetergentstocleantheglass,guardboardsandmetaldoororderly.依序使用多種清潔劑清潔玻璃、防護(hù)板和金屬門。Cleanthestandingwaste