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ID4DDiagnosticofIDSystemsinCameroon?2023InternationalBankforReconstructionandDevelopment/TheWorld
Bank1818HStreet,NW,Washington,D.C.,20433Telephone:202-473-1000;Internet:SomeRightsReservedThis
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World
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2023.
Identification
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Development
(ID4D):
Diagnostic
of
IDSystemsinCameroon,Washington,DC:World
BankLicense:CreativeCommonsAttribution3.0IGO(CCBY3.0IGO).Translations—If
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World
Bank
Publications,
The
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Bank,
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Street,
NW,
Washington,DC,20433;USA;email:pubrights@.Coverphotocredits:(Top
circle)TomPerry
/World
Bank,(Centerandbottomcircles)ArneHoel
/World
Bank.Tableof
Contents1.
INTRODUCTION
12.
IDENTIFICATIONLANDSCAPEINCAMEROON42.1.2.2.OVERVIEWOFTHECAMEROONID
ECOSYSTEM
4CIVILREGISTRATION(CR)
6Overview
6EligibilityandCoverage
8Procedures
10InformationTechnology(IT)systemandintegration
17IDENTIFICATION(ID)
SYSTEM
18Overview–Abriefhistoryof
identification
18InstitutionalArrangements
19EligibilityandCoverage
20Procedures
22Credentials
26ITSystemandintegrations
282.2.1.2.2.2.2.2.3.2.2.4.2.3.2.3.1.2.3.2.2.3.3.2.3.4.2.3.5.2.3.6.3.
LEGALASSESSMENT
303.1.1.3.1.2.3.1.3.CIVILREGISTRATION
30IDENTIFICATION(ID)
SYSTEM
31DIGITALECONOMY
314.
DEVELOPMENTPARTNERINITIATIVES335.
SECTORAL
DEMANDFORIDENTIFICATION
ANDAUTHENTICATION
SERVICES355.1.EDUCATION
36Primaryeducation
36Secondaryeducation
38Credentials
38FINANCIALINCLUSION
38Openingabankaccount
38SIMcardregistration
39Accesstomobilemoney
39Digitalpayments
40Regulatoryrequirementsforcustomer
identificationandverification
41Entrepreneurship
41SOCIALPROTECTION
41Cashtransfers
41Unifiedsocialregistry
42HEALTH
42Patientidentificationandfollow-up
42SOCIALINCLUSION
43Refugeeidentificationandmanagement
43Identificationand
managementofinternallydisplacedpersons(IDPs)
44PUBLICADMINISTRATION
44Civilservicemanagement
44Pensionsandsocialsecurity
45Identificationof
taxpayersandtaxcollection
45Productionof
national
statistics(includingvitalstatistics)
455.1.1.5.1.2.5.1.3.5.2.5.2.1.5.2.2.5.2.3.5.2.4.5.2.5.5.2.6.5.3.5.3.1.5.3.2.5.4.5.4.1.5.5.5.5.1.5.5.2.5.6.5.6.1.5.6.2.5.6.3.5.6.4.5.7.5.7.1.5.8.5.8.1.5.9.5.9.1.AGRICULTURE
45Accesstoagriculturalsupportinitiatives
45ENERGY
46Accesstoaffordabledomesticenergyservices
46CROSS-SECTORALUSECASES
46Identificationand
compensationof
project-affectedpersons(PAPs)
466.
ENHANCINGCAMEROON’SCR
ANDIDECOSYSTEM486.1.6.2.6.3.OPPORTUNITIESFORTHE
CR
SYSTEM
48OPPORTUNITIESFORTHEUNIQUEIDENTIFICATIONSYSTEM
55SHAREDOPPORTUNITIES
60TablesTable1:
Timelineforbirthregistration13Table2:
CoverageandEligibilityInformation20Table3:
Coverageof
IDownershipinCameroon
22Table4:
IDDocumentaryRequirements23Table5:KeyCharacteristics
ofNationalID27Table6:
Vulnerabilitiesofthe
currentapproachandareasforimprovement53Table7:Projectsthat
IncorporateCR/CIActivitiesjTable8:
CR
andIDInitiativesbyDevelopmentPartners
mFiguresFigure1:
Principleson
Identification
for
SustainableDevelopment
4Figure2:
Overviewof
thefoundationalID
ecosystemofCameroon5Figure3:
PrimaryCivilregistration
centerinBatouri(East
region)
7Figure4:
Birthregistration,byregion9Figure5:
Birthregistration
register
(Eastregion)
10Figure6:
SecondaryCivilregistration
centerinTimangolo(Eastregion)11Figure7:
Exampleof
thesoucheof
abirthcertificatefrom199712Figure8:
Exampleof
thecurrenttemplateforbirth
certificates
12Figure9:
Enrollment
&ArchivingatCenter19Figure10:CoverageofID
by
DemographicGroup
22Figure11:NationalID
Registration
Process23Figure12:ID4D
2022GlobalDataset:ReportedReasonsforNotHavinganID26Figure13:SampleID
Cards
27Figure14:Unclaimed
IDCards30Figure15:Userjourneyillustratingaccesstoprimaryeducationand
thelateregistration
procedure
37Figure16:ID4D
2022GlobalDataset;TypesofActivitiesthatareDifficultwithoutanID
47BoxesBox1:
Responsibilitiesof
BUNEC7Box2:
Examples
of
successfulregistrationcampaigns50Box3:
Partneringwithhealthcareservicestofacilitatetimelycivilregistration
51Box4:
Approachesto
digitization
ofexistingregisters52Box5:
Decentralized,digitalcivilregistrationsystems654AboutID4DID4D
combines
global
knowledge,
cross-sectoral
expertise,
financial
and
technical
assistance,
andpartnerships
to
help
countries
realize
the
transformational
potential
of
digital
ID
and
civil
registrationecosystems.
The
goal
is
to
accelerate
inclusive
growth
and
the
achievement
of
a
wide
range
ofdevelopment
outcomes
by
enabling
all
people
toaccess
more
and
better
services
and
exercise
their
rights.Today,
ID4D
is
supporting
49
countries
and
shaping
more
than
US$1.5
billion
in
pipeline
or
committedfinancingtoimplementdigitalIDand
civilregistration
ecosystemsin
35of
them.ID4D
has
become
a
thought
leader
and
knowledge
hub
onwhy
ID
matters
for
development,
how
to
buildgood
ID
and
civil
registration
ecosystems,
and
tracking
of
benefits
and
progress.
The
initiative
comprisesparts
of
the
World
Bank
Group
(WBG)
working
on
digital
development,
social
protection,
health,governance,
gender,
social
inclusion,
legal,
financial
sector
development,
private
sector
development,regional
integration,
data,
and
forced
displacement.
ID4D
has
capitalized
on
the
intellectual
partnershipwith
the
Bill
&
Melinda
Gates
Foundation;
the
UK,
Australian,
and
French
governments;
the
NorwegianAgency
for
Development
Cooperation;
and
the
Omidyar
Network.
A
High-Level
Advisory
Council
of
eminentpersonssupports
advocacy
and
provides
strategic
guidance,
andatechnicalexpertsgroupofexperiencedpractitionersprovidesleading-edgeadvice.Tofind
outmoreaboutID4D,visit.AcknowledgmentsThis
reportwasprepared
by
Reina
Ntonifor,
MarieEichholtzer,
NayConstantine,ChristopherTullis,DariaLavrentieva,
Issa
Bitang
A
Tiati,
Anna
Zita
Metz,
Bolivian
Dinyuy
Tata,
Slavina
Pancheva,
Gilles
QuentinKane,
and
Faith
Chepng’etichBiegon
on
behalf
of
the
World
Bank’sIdentification
for
Development(ID4D)initiative
and
benefited
greatly
from
feedback
and
inputs
by
Mia
Elisabeth
Harbitz.
The
team
thanks
theWorld
Bank
Cameroon
Country
Management
Team:
Elisabeth
Huybens
(Acting
Country
Director
andOperation
Director),
Abdoulaye
Seck
(Former
Country
Director),
Keiko
Kubota
(Manager,
Operations),
andGina
Bowen
(Senior
Operation
Officer),
World
Bank
Program
Leaders:
Yussuf
Uwamahoro,
Clelia
KalliopiHelena
Rontoyanni,
Nabil
Chaherli,
and
Nathalie
Lahire,
World
Bank
Practice
Managers:
Vyjayanti
Desai,Michel
Rogy,
and
Pia
Peeters
for
guidance
and
valuable
feedback;
and
technical
specialists:
Henri
Fortin,Christine
Harmelle
Ename
Ename
Epse
Ekoman,
Aissatou
Diack,
Paula
Maria
Cerutti,
FNU
Besong
JosephNeivilleAgbor,
AminaCoulibaly,Ferdinand
OwoundiFouda,Komenan
Koffi,MarietaFall,FideleHonorineYoboAKoueEpse
Nhiomog,GuyslainKayembeNgeleza,VincentDe
PaulMboutchouang,VincentPerrot,Mouhamadou
Moustapha
Lo,
Harisoa
Danielle
Rasolonjatovo
Andriamihamina,
Olayinka
Bisiriyu,
andMomodou
A
K
Njie.
The
team
also
thanks
Robinson
Fontebo
Sama
and
Mamma
Alim
Ahmed
for
theiradministrativesupportwiththediagnostic.The
report
would
not
have
been
possible
without
the
contributions
of
many
members
of
the
Cameroongovernment
who
generously
provided
their
expertise
and
time
to
facilitate
this
mission.
This
includesmembers
of
Ministry
of
Decentralization
and
Local
Development
(MINDEVEL),
General
Delegation
forNational
Security
(DGSN),
the
National
Bureau
of
Civil
Status
(BUNEC),
Communes
et
Villes
Unies
duCameroun
(CVUC),
National
Agency
for
Information
and
Communication
Technologies
(ANTIC),
NationalInstitute
ofStatistics
(INS),
Ministryof
Public
Health
(MINSANTE),
Ministry
ofFinance
(MINFI),
Ministry
ofJustice
(MINJUSTICE),
Ministry
of
Posts
and
Telecommunications
(MINPOSTEL),
Ministry
of
SecondaryEducation
(MINESEC),
Ministry
of
Agriculture
and
Rural
Development
(MINADER),
Ministry
of
Social
Affairs(MINAS),
Ministry
of
Water
Resource
and
Energy
(MINEE),
Ministry
of
Basic
Education
(MINEDUB),Ministry
of
Public
Service
and
Administrative
Reform
(MINFOPRA),
Ministry
of
Territorial
Administration(MINAT),MinistryofEconomy,
PlanningandLandPlanning
(MINEPAT)and
PrimeMinister’sOffice.Theteamisalso
gratefulto
developmentpartnersEuropeanUnion(EU),AgenceFran?aiseDeDéveloppement
(AFD),GermanAgencyforInternationalDevelopment(GIZ),International
Organizationfor
Migration
(IOM),KoreaInternationalCooperation
Agency(KOICA),NorwegianRefugeeCouncil
(NRC),UnitedHighCommission
onRefugees
(UNHCR),
VitalStrategies,UnitedNations
DevelopmentProgram(UNDP),UnitedNationsEconomicCommissionfor
Africa(UNECA)andUnitedNationsInternationalChildren’sEmergencyFund(UNICEF)andcommercial
banks(CoBank,CreditFoncierduCameroon(CFC),CommercialBankofCameroon
(CBC),
Credit
Communautaired’Afrique(CCA),MangeBanque,NationalFinancialCreditBank(NFC))for
theirsupport.TermsAFDAFISAIAgenceFran?aiseDeDéveloppementAutomaticFingerprintIdentification
SystemArtificialIntelligenceANTICBCNationalAgencyforInformationandCommunication
TechnologiesBirthCertificateBEACBUNECCNPSCBKCEMACCEPBankof
Central
AfricanStatesNationalBureau
of
CivilStatusCaisseNationalede
PrévoyanceSocialeCommercialBankofCameroonCréditCommunautaired’AfriqueCertificat
d’étudesPrimairesCCACENADICEPCentralAfrican
RepublicNationalCentreforInformationTechnologyDevelopmentCertificat
d’étudesPrimairesCFACentralAfricanFrancCFCNationalIDCardCNICréditFoncierduCamerounCNPSCNPTICRTheCaisseNationalede
PrévoyanceSocialeNationalCenterforProduction
ofIdentityDocumentsCivilRegistrationCRCCivilRegistrationCivilRegistration
CenterCivilRegistrationandVital
StatisticsGeneral
DelegationforNationalSecurityDistrictHealth
Information
System2EnvironmentalandSocialStandardEuropeanUnionCRVSDGSNDHIS2ESSEUFTPFileTransfer
ProtocolFEICOMGIZSpecialFundfor
EquipmentandIntermunicipalInterventionGerman
Agencyfor
InternationalCooperationGovernmentofCameroonGovernment-to-GovernmentGovernment-to-PersonsInternational
CivilAviation
OrganizationInformationandCommunication
TechnologiesIdentificationGOCG2GG2PICAOICTIDID4DIDPsINSIdentification
for
DevelopmentInternallyDisplaced
PersonsNationalInstituteofStatisticsIOMITInternational
Organization
for
MigrationInformation
TechnologyJICAJapanInternationalCooperationAgencyKOICAKYCKoreaInternationalCooperationAgencyKnowYourCustomerMDAMLMinistries,
Departments&AgenciesMachineLearningMINASMinistryof
Social
AffairsMINDDEVEL
Ministryof
DecentralizationandLocalDevelopmentMINFOPRA
TheMinistryof
PublicService
andAdministrativeReformsMINJUSTICE
Ministryof
JusticeMINPOSTEL
Ministryof
PostsandTelecommunicationsMINPROFF
Ministryof
WomenEmpowermentandtheFamilyMINREXMinistryof
ExternalAffairsMINSANTE
Ministryof
PublicHealthMNOMTNNFCMobileNetworkOperatorMajor
MNO
inCameroonNationalFinancialCreditBankNationalIDCardNIDNIPUNIUNRCNewuniqueidentification
numberUniqueIdentificationNumberNorwegian
RefugeeCouncilOAUPAMECPATNUCPBFOrganisation
ofAfricanUnityGIZ’sProgram
forthe
Modernization
ofCivilRegistrationAcceleration
of
theDigital
Transformation
ofCameroonPerformanceBasedFinancingProjetfiletssociauxPFSPRCPermanent
ResidentCardPRCPRE2CPAPPresidencyofthe
RepublicofCameroonCivilRegistrationRehabilitation
ProgramofCameroonProject-AffectedPersonsRCRefugeeCardSACELSIGIPESSociétéd'Assistanceetde
Conceptionen
ElectroniqueComputerSystemfortheIntegrated
ManagementofStatePersonnelandPayrollSPMTRCThePrimeMinister’sOfficeTemporaryResidentCardUBIUniqueBankingIdentifierUIUniqueIdentifierUNECAUNHCRUNDPUNICEFUPINUSBUnitedNationsEconomic
CommissionforAfricaUnitedNationsHighCommissionforRefugeesUnitedNationsDevelopmentProgrammeUnitedNationsChildren’sFundUniquePersonalIdentificationNumberUniversalService
BusUSRUnifiedSocial
RegistryVPNVirtualPrivateNetworkExecutivesummaryAn
estimated
7.5
million
Cameroonians—about
one
in
three
people
in
the
country—do
not
have
an
officialproof
of
identity
such
as
a
birth
certificate
or
national
ID
card.
More
than
one
in
three
children
have
nothad
their
birth
registered
and
more
than
half
do
not
have
a
birth
certificate.
An
estimated
2.5
millionadults
do
not
have
a
national
ID.
In
addition
to
being
the
objective
of
Sustainable
Development
Goals
(SDG)Target
16.9—
to
“providelegal
identityforall,includingbirth
registration”by
2030—identification
is
akeyenabler
for
individuals
to
exercise
their
rights
and
for
progress
towards
many
other
SDG
targets,
such
asfinancial
and
economic
inclusion,
social
protection,
gender
equality,
and
safe
and
orderly
migration.Women,
people
in
rural
areas,
young
people
aged
18-24,
people
among
the
poorest
40
percent
of
thepopulation,
and
internally
displaced
persons
(IDPs)
disproportionately
suffer
due
to
the
lack
of
identitydocuments.ThosewithoutabirthcertificateoranationalIDareoftenunableto
accessbasicservicesandeconomic
opportunities,
suchas
education,
social
assistance,
financial
services,
or
formal
employmentin.1Figure
ES1:AdultshavingIDin
CameroonSeveral
factors
contribute
to
gaps
in
civil
registration
(CR)
and
identification
(ID)
coverage,
including
CRcenters
(CRCs)
that
are
difficult
to
reach
or
non-operational,
burdensome
requirements
to
provide1WorldBank(2021).Databank:IdentificationforDevelopment(ID4D)idocumentaryevidence,
poorly
trained
and
compensated
staff,
suboptimal
paper-based
CR
processes
andlackof
interoperabilitywiththeIDsystem,
highindirectcostsassociatedwithregistration—such
asbribesand
travel
costs—complex
and
costly
judicial
and
administrative
processes
for
late
birth
registration
andobtaining
an
ID,
and
limited
awareness
or
prioritization
of
timely
birth
registration
and
ID
registrationamong
[primarily]
rural
communities.
Logistical
and
technical
issues
also
hamper
effective
delivery
ofidentification
services.Peoplewho
haveappliedforanIDcard
oftenface
wait
times
of
over
a
year
forit
tobe
issued.Meanwhile,they
needto
relyon
a
temporary
paperslip
provided
for
interimusewithaninitialexpiryperiod
of
threemonths.Figure
ES2:Reasonsfor
nothavinganID
in
CameroonDespite
government
ambitions
to
modernize
CR
and
ID
in
Cameroon,
achievements
have
been
limited
dueto
insufficient
financing,
lack
of
high-levelownership,
and
fragmented
strategies.
A
series
of
measures
havebeen
takento
initiate
the
design
of
a
high
performingCivil
Registration
and
VitalStatistics
(CRVS)
system,notably
the
adoption
of
the
Strategic
Plan
for
the
Rehabilitation
of
Civil
Registration
and
Digitalization
in2018.
Similarly,
several
modernization
initiatives
over
the
last
two
decades
have
aimed
to
improve
theidentification
system
with
periodic
software,
system,
and
process
upgrades.
For
example,
a
customersupport
center
for
national
ID
queries
was
created
in
2021.
Recently,
the
government
created
an
inter-ministerial
committee
to
harmonize
identity
management
practices
in
Cameroon.
Discussions
around
howCR
and
ID
systems
would
work
together
and
help
improve
the
efficiency
and
effectiveness
of
servicedeliveryarestillin
progress.
Additionally,
thereis
alackof
alignment
on
importantaspectssuchas
theuseiiof
a
unique
identifier
from
birth,
data
sharing
across
systems,
and
strategies
for
identity
verification
andauthentication.Interest
and
engagement
is
growing
from
the
government,
development
partners,
and
the
internationalcommunity
to
address
the
deficiencies
of
the
ID
ecosystem
in
Cameroon.
This
diagnostic
aims
to
identifygaps
and
weaknesses
of
the
current
ID
and
CR
systems
(including
legal
and
regulatory
frameworks)
andanalyze
sectoral
identification
needs
to
provide
recommendations
on
how
to
best
modernize
the
CR
andIDecosystemandmobilizeinvestmentsinthe
country.This
analysis
of
the
CR
and
ID
system
is
guided
by
the
Principles
on
Identification
for
SustainableDevelopment.2
To
maximize
their
developmental
benefits
and
minimize
risks
to
privacy
and
exclusion,
IDsystems
should—at
a
minimum—meet
these
Principles
(shown
Figure
1
in
this
diagnostic),
which
areinformed
by
global
best
practices
and
organized
around
three
pillars:
inclusion,
design,
and
governance.They
have
now
been
endorsed
by
over
30
international
organizations,
donors,
NGOs,
and
private
sectorassociationsacrossAfrica
andotherregions.Sectoral
Demand:
Consultations
with
key
stakeholders
of
the
ID
and
CR
ecosystem
in
Cameroon,
andvarious
sectors
providing
public
and
private
services—as
well
as
a
field
visit
in
the
East
region
(Bertoua,Batouri
and
Timangolo)—show
that
there
is
an
urgent
need
to
improve
the
foundational
identityecosystem
in
Cameroon.
Commonly
cited
challenges
faced
by
people,
government
agencies,
and
firmsacrosssectors
include:?Education:
While
children
without
birth
certificates
can
attend
school,
without
them
they
areunable
to
sit
for
the
first
school
leaving
certificate
exam
nor
the
secondary
school
entrance
exam,whichcan
prevent
them
from
attending
higher
educationand
entering
the
jobmarket.
The
WorldBank
has
identified
1.5
million
primary
school
children
(around
768,000
of
whom
are
in
two
priorityeducation
zones,
thenorth
and
far
north)
withoutabirth
certificate,
which
constitutes
a
significantbarrier
to
access
to
education
for
many
youths
in
the
country.
A
total
of
30
percent
of
primaryschoolstudentsdo
not
havebirthcertificates.??Social
protection:
A
key
challenge
for
Cameroon’s
Social
Safety
Nets
Program
is
to
accuratelyidentify
and
verify
eligible
beneficiaries
to
ensure
assistance
reaches
those
in
need
and
to
helpreduce
fraud.
An
improved
ID
system
could
help
tackle
this
issue
and
avoid
duplication
of
identityverification
efforts.
With
8
million
people
belowthe
povertyline,
and
the
social
safety
netprogramaiming
to
reach
375,500
households
by
2022,
accurate
identification
is
crucial
for
effectivedistributionofassistance.Financial
sector:
Lack
of
formal
identification
documents
represents
a
key
barrier
to
financialinclusion,preventing
individuals
fromaccessingbasic
bankingservices.
In
Cameroon,76percent
ofadultsdonothavean
account
atabankor
financial
institution,and
36percentof
thosewithout
an2
Identification
for
Development
(ID4D)
(2023)
Practitioner's
Guide,
1.
PRINCIPLES
|
Identification
for
Development.WorldBank.iiiaccount
cannot
open
one
due
to
lack
of
identity
credentials.
While
mobile
money
is
on
the
rise,
with52
percent
of
adults
now
subscribed,
compulsory
SIM
card
registration
rules
prevent
Cameroonianswithout
a
national
ID
card
from
accessing
mobile
devices
and
the
host
of
benefits
this
brings,including
mobile
money
access.
Digitally
verifiable
ID
can
provide
a
highly
secure
method
of
identityverification.
This
reduces
fraud
and
identity
theft
while
increasing
financial
inclusion
and
openingnew
economic
opportunities,
such
as
access
to
value-added
services
(VAS)
including
affordablemicro-loans.
This
is
particularly
important
to
increase
the
financial
inclusion
of
women,
who
arearound6.4percentagepointslesslikelytohave
anID
than
men.?Agriculture:
Farmers,
who
comprise
the
majority
of
the
poorest
40
percent
ofthe
population,
aremore
likely
to
lack
proper
identification,
preventing
them
from
formally
registering
their
landownership
or
their
farming
business.
Farmers
areunable
to
enroll
in
agricultural
supportprograms,whichtypically
require
a
national
ID
card
as
part
ofthe
eligibility
criteria.
These
programs
provideimportantresources,
such
asinputslikepesticides,financialsupportsubsidies,andtraining
tohelpboost
agricultural
productivity,
assure
food
security,
and
help
farmers
become
more
resilient
toclimateshocks.??Energy:
People
without
proper
identification
cannot
subscribe
for
energy
services
and
must
payothers
to
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