國家開放大學(xué)專科《管理英語2》一平臺機(jī)考真題及答案(第四套)

1說明：整理于2024年8月22日；適用于國家開放大學(xué)?？茖W(xué)員一平臺期末機(jī)考考試；第一大題、交際用語(單選題)2.-Iamsorry.Nowwhatwerewetalkingabout?C.Youweresayingthatyouusedto A.Herewego第二大題、詞匯與結(jié)構(gòu)(單選題)本大題共包含15小題，每小題2分，共計(jì)30分。閱讀句子，從A、B、C三個(gè)選項(xiàng)中選擇一個(gè)能填入2C.millionof314.Youneedtothosequestionnairepapersforyourcompa第三大題、閱讀理解(單選題)(本大題共包含5小題，每小題4分，共計(jì)20分。閱讀短文，從A、B、C三個(gè)選項(xiàng)中選擇一個(gè)正確答4A.BecausetheycostmuchB.BecausedetailedplanningC.PlentyofplanningtimeA.ToknowyourlistenersfirsthelpsyouplanyoureventB.TocheckthecalendarcarefullywillavoidtimC.ToknowyourlimitsmeansyoushouldknowtheA.ToknowyourtargetaudiencewillhelpyoumakeotherdB.YourtargetaudiencemaybeabletohelpyouwiththeeventyouC.Format,content,prices,etc.canbedecidedbyyourtargetaudienceA.Successfuleventsdethem,themorecompetitiveyocustomersthinkofyourbusiness.(1)Askyourcustomersdirectlyandcatertotheirwishes.hotelstaffareaskedwhattheythinkthecustomerwants,theanswersarequite(2)Beacustomeryourselfandfindoutwhatyourcustomersexperiencewofthemostobviousbutunderinawheelchair,andseehowyou'ret(3)Useafocusgroup.Focusgroupsarerepresentativesofcustomerswhosejobistoprovideyouwithinformationontheirneedsand(4)Usequestionnairesandsurveys.Thisiswell-conducted,theyusuallywork(5)Encourageyourfront-linestafftobuildstrongrelationshipswithcustomers.Yourfront-linestaffarethemostresourcefulandreliable,aswellastheleastcostly,ofyourcustomerfeedbacksources.TheircommunicatiothecustomerswillbecomeimportantinformationforimprovinYoumaydeliverthebestserviceintheworld.Butifitisnotwhatpeoplewant,you'rewastingyourtime.Implementone,two,threeoralloftheabovetechniques,andyourserviceandproductw5r本大題共包含5小題，每小題4分，共計(jì)20分。閱讀句子，從A、B、C三個(gè)選項(xiàng)中選擇最佳翻譯。6本大題共包含5小題，每小題2分，共計(jì)10分。閱讀對話，從A、B、C三個(gè)選項(xiàng)中選擇一個(gè)能填入空C.YouweresayingthatyouusedtoA.Herewego本大題共包含15小題，每小題2分，共計(jì)30分。閱讀句子，從A、B、C三個(gè)選項(xiàng)中選擇一個(gè)能填入B.arethecompanies7選項(xiàng))6.Wewillprepareanoticeeveryonebeforetheyhavetheexaminourcenter.(紅色字體為本題正確答案選項(xiàng))選項(xiàng))8.You'dbetterhaveyourhairbeforegoingtoyourfriend'swedding.(紅色字體為本題正確答案選項(xiàng)) 8 (本大題共包含5小題，每小題4分，共計(jì)20分。閱讀短文，從A、B、C三個(gè)選項(xiàng)中選擇一個(gè)正確答keventinaweek'stime,planforamorefamiliaraffair.Ifit'sabigevent,pr[單選題]◆Whydoesthewritersaysuccesfulandmemorableeventsdon'tjusthappen?(紅色字體為本9them,themorecompetitiveyouwillbeinyourfield.Thefollowingtechniqueswillhelpyouknow(3)Useafocusgroup.Focusgroupsarerepr(4)UsequestionnairesandsurveysYou