基礎(chǔ)模塊3 Unit4 Customer Service單元卷-2025年中職高考英語一輪復(fù)習(xí)講練測（高教版2023修訂版·全國用）

02基礎(chǔ)模塊三單元卷-2025年中職高考英語一輪復(fù)習(xí)講練測（高教版2023修訂版·全國通用）Unit4CustomerService單元練習(xí)一課文填空一、根據(jù)漢語提示補全對話中的句子。1.I'dliketo(把這塊運動手表退了).2.Ijustboughtit,butit(似乎)haveaproblemnow.3.Italwayshas(黑屏).4.(即使)Ichargeitforawholenight,itstilldoesn’twork.5.I’msosorryforthe(不便)caused.6.Wouldyoupleaseshowmeyour(收據(jù))sothatwecancheckwhetheritisstill(保修期內(nèi))?7.We’llgetyoursportswatch(檢查)immediately.Pleasewaitaminute.8.Thanksforyour(耐心).9.Wecan'trefundit.Butwe've(交換)anewsportswatchforyou.10.Pleasecheckthewatchand(簽上你的名字)here.二、用括號中單詞的恰當(dāng)形式補全課文Thankyouforyourtrustinourcompany.I'vereadyouremailabouttheleafletsincorrectly1.(deliver)toyourcompany.I'dliketo2.(express)oursincereapologyfortheinconvenienceduetoour3(care).Ithappenedthattherewasanothercompanywhoorderedsimilarleafletsinthesamedistrictasyourcompany.Thestaffwhowasinchargeofthe4(deliver)putthewrongaddresssheetonthepackageandthuscausedtheproblem.Sincewehave5(be)partnersforsolong,we’lltryourbestto6(workout)abetter67(solve)foryou.We’llarrangeforaseconddeliveryasquicklyaspossibleandmakesureyoureceivetherightleafletstomorrow.Asforthewrongleaflets,ourdeliverymanwillgetthepackagebackfromyourcompanywhenhemakesthedeliverytomorrow.Asyou8(mention)inyourletter,9(delay)deliverywillcauselosstoyourbusiness.Eventhoughyoudidn’texpresssucharequest,wewillreducethepriceoftheleafletsby15%.Toexpressour10(sincere),wepromisetogiveyoua5%discountforalltheleafletswemaymakeforyouinthefuture.Sorryagainforallthetrouble.Hopeyouwillsupportourcompanyasbefore.三、用合適的介詞填空DoingBusinessAroundtheWorldToconductbusiness1.theworld,youneedtoknowthebusinessculturesindifferentcountries.Herearesome2.yourreference.ChinaInChina,youareexpected3bewellprepared4.businessmeetings.Forexample,youareexpectedtomakesuretohaveenoughcopiesofyourproposalreadyforhanding5.Smalltalkisconsideredparticularlyimportant6.thebeginningofameeting.Lastbutnottheleast,be7.timeforyourbusinessactivities.Beinglateisan

offence（冒犯）

intheChinesebusinessculture.OtherCountriesWhendoingbusinessinTurkey,youshouldhaveenoughpatience.Turkishbusinesspeopledonotlikepressureanddeadlines.Anyattempttohurrytheprocessof

negotiation

（談判）mayendtheprocess.DecisionmakinginTurkeycanbeslow.Bepreparedtomeetseveraltimesbeforetheactual

bargaining

（交易）ornegotiationstage.InFrance,youareexpected8.act9.areservedmanneratbusinessmeetingsandavoidsharingpersonalinformationtoshowyourfriendliness.Germanbusinesspeoplegreatlyvalueappointments,andsimplydroppingbyorcallingtodiscussabusinessmatterisregarded10.rude.Filipinosplaceahighvalueontrustandbelievethatgoodthingscometothosewhopracticepatience.Ifyou'reschedulingameetinginthePhilippines,it’scommontomakearrangementsasfarasamonthaheadoftime.用所給詞的適當(dāng)形式補全句子。Checkmakesuredelaychargepromiseapology1)Tothegoodsarriveontime,hecalledthecompanymanytimes.2)You’dbetterarrivetwohoursbeforethedeparturetoyourluggage.3)Hehadahabitofwhetherthewindowswereclosedbeforehewenttobed.4)Whoisinnow?Iwanttomakeacomplaintabouttheproduct.5)Theydecidedtothecompetitiontillnextmonthsothatmoreschoolscouldenterforit.6)Thedeliveryofgoodswerebythetyphoon.7)Itissuggestedthatwethebatterybeforepowerisoff.8)Hetelephonedtheservicecenteragaintohiscomputerhadbeenrepairedbeforehewentthere.9）Thestaffexpressedfortheinconveniencecaused.10)IthatIwillcome.Unit4CustomerService單元練習(xí)二狀語從句練習(xí)一、用適當(dāng)?shù)倪B詞填空：1.Dr.Bethune(白求恩)cametoChina__________hewasfifty.2.Hebegantowork__________hegotthere.3.Let'sbeginourmeeting__________everyoneishere.4.IliketheEnglishpeople,__________Idon'tliketheirfood.5.__________yougoinChina,youcanseesmilingfaces.6.Hedidn'tcometothelecture,__________hewasverybusy.7.__________wehadenoughtime,wewalkedtothecinema.8.Theywillhelpyou__________youmeetwithdifficulty.9._________wecametotheuniversity,wehavelearntquitealot.10.Ididn'tjointhemyesterdayevening__________Ihadtogotoanimportantmeeting.11.Wewouldtrytogetacar__________wecouldalltraveltogethermoreeasily.12.Shewouldn'tforgethermother'sbirthday__________sheseldomwrotetoherfamily.13.We'redoingeverythingwecantomakethingsaseasyforyou___________wecan.14.Themeetingbecamesodisorderly__________thespeakerhadtoshouttheaudiencedown.15.Hewasangrier__________everbefore.16.__________youlockallthedoors,hecanstillmanagetogetin.17.Theboywassotired__________hefellasleeponthebus.18.Hard_________hetried,hecouldn’tforcethedooropen.二、單項選擇：1.I’llletyouknow____hecomesback.A.beforeB.becauseC.assoonasD.although2.Shewillsingasong____sheisasked.A.ifB.unlessC.forD.since3.Wewillwork____weareneeded.A.wheneverB.becauseC.sinceD.wherever4.Readitaloud_____theclasscanhearyou.A.sothatB.ifC.whenD.although5._____yougo,don'tforgetyourpeople.A.WheneverB.HoweverC.WhereverD.Whichever6.Itisabouttenyears_____Imetyoulast.A.sinceB.forC.whenD.as7.Theywillneversucceed,_____hardtheytry.A.becauseB.howeverC.whenD.since8._____stillhalfdrunk,hemadehiswayhome.A.WhenB.BecauseC.ThoughD.As9._____shewasverytired,shewentonworking.A.AsB.AlthoughC.EvenD.Inspiteof10.Busy_____hewas,hetriedhisbesttohelpyou.A.asB.whenC.sinceD.for11.IlearnedalittleRussian_____Iwasatmiddleschool.A.thoughB.althoughC.asifD.when12._____wegottothestation,thetrainhadleftalready.A.IfB.UnlessC.SinceD.When13._____therainstops,we'11setoffforthestation.A.BeforeB.UnlessC.AssoonasD.Though14.Shewas_____tired_____shecouldnotmoveaninch.A.so,thatB.such,thatC.very,thatD.so,as15.Wedidn’tgohome_____wefinishedthework.A.sinceB.untilC.becauseD.though16.I'llstayhere_____everyoneelsecomesback.A.evenifB.asthoughC.becauseD.until17.Althoughit'sraining,_____arestillworkinginthefield.A.theyB.buttheyC.andtheyD.sothey18.Speaktohimslowly_____hemayunderstandyoubetter.A.sinceB.sothatC.forD.because19.You'llmissthetrain______youhurryup.A.unlessB.asC.ifD.until20.Whenyoureadthebook,you'dbettermakeamark_____youhaveanyquestions.A.atwhichB.atwhereC.theplaceD.where21.We'dbetterhurry______itisgettingdark.A.andB.butC.asD.unless22.Ididn'tmanagetodoit_____youhadexplainedhow.A.untilB.unlessC.whenD.before23._____hecomes,wewon'tbeabletogo.A.WithoutB.UnlessC.ExceptD.Even24.Ihurried_____Iwouldn'tbelateforclass.A.sinceB.sothatC.asifD.unless25._____Icatchacold,Ihavepaininmyback.A.EverytimeB.ThoughC.EvenD.Where26.What'sthematter_____theystillhaven'tansweredthetelegram?A.whenB.thatC.thoughD.however27.Bringitnearer_____Imayseeitbetter.A.althoughB.eventhoughC.sothatD.since28.YoumayarriveinBeijingearly_____youmindtakingthenighttrain.A.thatB.thoughC.unlessD.if29.Helenlistenedcarefully_____shemightdiscoverexactlywhatsheneeded.A.inthatB.inorderthatC.incaseD.eventhough30.Morepeoplewilleatoutinrestaurants_____theydotoday.A.thanB.whenC.whileD.as31._____hardshetries,shecanhardlyavoidmakingmistakesinherhomework.A.MuchB.HoweverC.AsD.Although32.Poor_____itmaybe,thereisnoplacelikehome,_____youmaygo.A.as;whereverB.though;wheneverC.inspiteof;whenD.that;wherever33.Thechildwas__immediatelyaftersupper.A.enoughtiredtogotobedB.tootiredtogotobedC.sotiredthathewenttobedD.verytired,hewenttobed34.Thehistoryofnursing__thehistoryofman.A.asoldasB.isoldthanC.thatisasoldasD.isasoldas35._____borninChicago,theauthorwasfamousforhisstoriesaboutNewYork.A.SinceB.OnceC.WhenD.Although36._____westoodatthetopofthebuilding,thepeoplebelowwerehardlyvisible.A.AsB.AlthoughC.UnlessD.InspiteofScarcelywasGeorgeWashingtoninhisteens_____hisfatherdied.A.thanB.asC.whileD.when_____Davidgoes,heiswelcome.A.WhicheverB.HoweverC.WhereverD.Whatever39.Thehousestood_____therehadbeenarock.A.whichB.atwhichC.whenD.whereSmall_____itis,thepenisamostusefultool.A.becauseB.soC.ifD.as41.Afterthenewtechniquewasintroduced,thefactoryproduced_____tractorsin1988astheyearbefore.A.astwicemanyB.asmanytwiceC.twiceasmanyD.twicemanyas42.Thepianointheothershopwillbe_____,but_____.A.cheaper;notasbetterB.morecheap;notasbetterC.cheaper;notasgoodD.morecheap;notasgood43.Johnplaysfootball_____,ifnotbetterthan,David.A.aswellB.aswellasC.sowellD.sowellasAlthoughheisconsideredagreatwriter,_____.hisworksarenotwidelyreadB.buthisworksarenotwidelyreadC.howeverhisworksarenotwidelyreadD.stillhisworksarenotwidelyread___thedaywenton,theweathergotworse.A.WithB.SinceC.WhileD.As46.—Whatwasthepartylike?—Wonderful.It'syears_____Ienjoyedmyselfsomuch.A.afterB.whenC.beforeD.since47.Itwasnot_____shetookoffherdarkglasses_____Irealizedshewasafamousfilmstar.A.when;thatB.until;thatC.until;whenD.when;then48.Ifweworkwithastrongwill,wecanovercomeanydifficulty,_____greatitis.A.whatB.howC.howeverD.whatever49.Afterthewar,anewschoolbuildingwasputup_____therehadoncebeenatheatre.A.thatB.whereC.whichD.when50._____,Motherwillwaitforhimtohavedinnertogether.A.HoweverlateisheB.HoweverheislateC.HoweverishelateD.HoweverlateheisUnit4CustomerService單元練習(xí)三一、單詞拼寫1.Ihave（安排）oneofmystafftomeetyouattheairport.2.Knowingallthis,theymademepayforthe（損失）.3.Paulishighlyintelligent,notto（提到）good-lookingandrich.4.Thegovernment'smaintaskisto（減少）thelevelofinflation.5.Hisanswertomy（要求）wasanegative.6.Inmyjudgement,weshouldaccepttheir（道歉）.7.Lookoutforspellingmistakeswhenyou（檢查）yourhomework!8.Pleasesendthisparcelbyexpress（快遞）！9.We（交換）ouropinionsabouttheeventatthemeeting.10.Thelossofherpursecausedhermuch（不方便）.11.Herendless（耐心）madeherthebestnurseinthehospital.12.I（答應(yīng)）nevertolietoyoufromnowon.13.Pleasesendmea（收據(jù)）forthemoney!14.Her（誠意）hasneverbeenquestioned.15.Wehaven'tfoundthe（解決方法）yet,butI'msurewe'reontherighttrack.二、情境交際練習(xí)A:Hi,Emma!B:Hello,Fanny!A:Icalledyouat8:00thismorning,butyoudidn'tpickup.B:1A:Didyoubuyanything?B:Yes,IboughttwoT-shirtsandapairofsneakers.Butthereweretoomanypeopleinthesupermarket.A:2B:Ittookmethewholemorning.Ihateshoppinginthecrowdedshop.A:SodoI.3B:Shoppingonline?A:4Itcansevealotoftime.B:OK!5A.Idon'tthinkso.B.Howaboutshoppingonline?C.Iwasshoppingatthattime.D.Yes,it'sveryconvenient.E.Let'stryitnexttime!F.Howlongdidittakeyou?G.Wherehaveyoubeen?三、完形填空Chinaisacountry1alonghistoryandrichculture.Please2thetopicwiththedescriptionsofthefollowingcultures.PaperCutting.Thepaper,usuallyred,isfolded3itiscutwithscissors.Themostcommonpicturesareflowers,animals,andthingsaboutChinesehistory.It4easybutitmaybedifficulttodo.MartialArt.Tai-chi,5comesfromChina,ispopularwithmanypeople.Itisaformofphysicalexercisethat6ourmindandbodyinbalanceandcontrol.It'sslowandcalm.AncientPoem."Mayweallbeblessedwithlongevity().Thoughmilesapart,wearestillableto7thebeautyofthemoontogether."waswrittentoSuZhebySuShi,apoetduringtheSongDynasty.FolkMusic.Abing'sTheMoonOveraFountainisapieceofmusicwhichallthegreaterhumastersplayandpraise.Ithasbecomeoneofournation's8.Itssadbeauty9peoplerecalltheirownpainfulexperiences.TraditionalFestival.ChinesepeoplehavebeencelebratingtheDragonBoatFestivalforcenturies.Itfallsonthe5thdayofthe5thlunarmonth.10thisday,peoplewatchtheboatracesandeatzongzi.1.A.withB.inC.byD.at2.A.matchingB.tomatchC.matchedD.match3.A.sinceB.agoC.afterD.before4.A.soundB.aresoundedC.soundsD.sound5.A.thatB.whatC.whenD.which6.A.trainB.trainsC.istrainedD.aretrained7.A.shareB.gainC.bringD.own8.A.soulsB.spiritsC.treasuresD.symbols9.A.getsB.takesC.carriesD.makes10.A.InB.AtC.ByD.On四、閱讀練習(xí)AnE-book(alsoreferredtoasanelectronicbook)isadigitalversionofaprintbookthatyoudownloadandread.ButifyouwanttoreadanE-book,youmusthaveanE-bookReader,whichisakindoffreesoftwareusedbyyourcomputer.MakesureyouhaveinstalledtheappropriateReaderbeforeyoudownloadyour-bookfromtheInternet.Thesoftwareallowsyoutoturnthewordsonthescreenintothesizeyoulike.Italsohelpsyouturnpagesandchangeyourviewingoptions。E-booksareafunalternativetoregularbooks.Youcandownloadthemtoanycomputersandcreateyourownlibraryofhundredsoftitles.Ifyouloadthemontoyourportablecomputer,youcantakethemwithyouwhenyoutravel.SomeE-booksareeveninteractive!Bestofall,whenyouorderanE-book,thereisnowaitingandnoshippingcharges.TheamountoftimeittakestodownloadyourE-bookdependsonthespeedofyourconnectionandthesizeofyourE-book.1.Fromthispassage,welearnthatanE-book.A.canbefoundinanylibraryB.canbereaddirectlyfromtheInternetC.canbereadbyanyonewhohasacomputerD.canbereadwhenspecialsoftwareisinstalled2.Fromthispassage,wecanlearnthatA.youcanreadanE-bookonalaptopwhenyoutravelB.youcanorderanE-bookusingtheE-bookReaderC.theE-booksorderedhavetobeshippedtoyouD.ittakesalotoftroublereadinganE-book3.WhichofthefollowingstatementsisTRUE?A.AnE-bookisorderedasaprintbook.B.ThesizeofthewordsinanE-bookcannotbechanged.C.ThedownloadingtimeisdecidedbytheE-book'ssize.D.ThereislessfunreadinganE-bookthanaprintbook.4.TheE-bookReaderisusedfor.A.readinganE-bookyou'vedownloadedB.turningaprintbookintoadigitalversionC.downloadinganE-bookfromtheInternetD.copyinganE-bookontoaportablecomputer5.Thepassageismainlyabout.A.abetterwaytodownloadanE-bookB.anewkindofbook-theE-booksC.thenewversionofE-booksD.thefunofreadingE-booksUnit4CustomerService單元練習(xí)四一、英漢互譯1Thankyouforyourtrustinourcompany.2Ithappenedthattherewasanothercompanywhoorderedsimilarleafletsinthesamedistrictasyourcompany.3Thestaffwhowasinchargeofthedeliveryputthewrongaddresssheetonthepackageandthuscausedtheproblem.4Sincewehavebeenpartnersforsolong,we’lltryourbesttoworkoutabettersolutionforyou.5Toexpressoursincerity,wepromisetogiveyoua5%discountforalltheleafletswemaymakeforyouinthefuture.6.Ihopeyouwillsendtherightleafletstomorrow.7.Weweresurprisedtofindtheleafletswerenotourswhenweopenedthepackage.8.Yourstaffmusthavemadeamistakeabouttheaddress.9.Evenifyoucansendustherightleafletstomorrow,thedelaywillcauseusabigloss.10.Ihopeyoucanreducethepriceabittomakeupfortheloss.11.Wehopeyoucangiveussomediscountforfutureorders.二、補全句子1．自那之后，他們再也無法與觀眾交流。Sincethen,theyhavelosttheirabilitytotheaudience.2．他太忙了，在這等他怎么樣？Heistoobusy,andforhimhere?3．紫禁城坐落于北京。TheForbiddenCityBeijing.4.你可以依靠他做出正確的選擇。Youcandependonhimto