從新主播進(jìn)階成為老司機(jī)04如何打破和游客尷尬的聊天局面

打破和游客聊天尷尬局面e7d195523061f1c0c7fdb8e83abb5dcf03375f2c8b662a4106267E0752567F7A4243849C9E2D773FC6511ADD776D3461389E8BB5BAFBB3C937DB9AB1E09A294486DA4CCF35679A92315A5BDF0C7F02D8DB0983A561B9AD4F1298178A082F10F5880543885CA1055BE928E316A0B8B4EE7048C9055C03057A83CC1DFC78952A7CC061B9569E849022微笑問候PARTONE尋找共同點(diǎn)PARTTWO留下好印象PARTTHREE準(zhǔn)備問題PARTFOURContent五大步驟e7d195523061f1c0c7fdb8e83abb5dcf03375f2c8b662a4106267E0752567F7A4243849C9E2D773FC6511ADD776D3461389E8BB5BAFBB3C937DB9AB1E09A294486DA4CCF35679A92315A5BDF0C7F02D8DB0983A561B9AD4F1298178A082F10F5880543885CA1055BE928E316A0B8B4EE7048C9055C03057A83CC1DFC78952A7CC061B9569E849022PARTFIVE收尾之作01.主播面對(duì)微笑，準(zhǔn)備好問候游客微笑問候PARTONEe7d195523061f1c0c7fdb8e83abb5dcf03375f2c8b662a4106267E0752567F7A4243849C9E2D773FC6511ADD776D3461389E8BB5BAFBB3C937DB9AB1E09A294486DA4CCF35679A92315A5BDF0C7F02D8DB0983A561B9AD4F1298178A082F10F5880543885CA1055BE928E316A0B8B4EE7048C9055C03057A83CC1DFC78952A7CC061B9569E849022微笑，創(chuàng)造能量自信和自在，讓人舒服開始聊天的準(zhǔn)備，更輕松02.迅速找到共同點(diǎn)，找到與陌生人的交集尋找共同點(diǎn)PARTTWOe7d195523061f1c0c7fdb8e83abb5dcf03375f2c8b662a4106267E0752567F7A4243849C9E2D773FC6511ADD776D3461389E8BB5BAFBB3C937DB9AB1E09A294486DA4CCF35679A92315A5BDF0C7F02D8DB0983A561B9AD4F1298178A082F10F5880543885CA1055BE928E316A0B8B4EE7048C9055C03057A83CC1DFC78952A7CC061B9569E849022共同點(diǎn)：和陌生人的交集嘗試：不超過三次，迅速找到交集無共同點(diǎn)：請(qǐng)以禮相待，切勿不安03.第一印象很重要，但不要過頭留下好印象PARTTHREEe7d195523061f1c0c7fdb8e83abb5dcf03375f2c8b662a4106267E0752567F7A4243849C9E2D773FC6511ADD776D3461389E8BB5BAFBB3C937DB9AB1E09A294486DA4CCF35679A92315A5BDF0C7F02D8DB0983A561B9AD4F1298178A082F10F5880543885CA1055BE928E316A0B8B4EE7048C9055C03057A83CC1DFC78952A7CC061B9569E849022忌緊張：緊張導(dǎo)致極端，話多花少都不好忌平淡：第一印象很重要，須留下深刻印象忌霸道：留有談話空間，70%給游客；04.準(zhǔn)備3個(gè)好問題，隨時(shí)創(chuàng)造話題準(zhǔn)備問題PARTFOURe7d195523061f1c0c7fdb8e83abb5dcf03375f2c8b662a4106267E0752567F7A4243849C9E2D773FC6511ADD776D3461389E8BB5BAFBB3C937DB9AB1E09A294486DA4CCF35679A92315A5BDF0C7F02D8DB0983A561B9AD4F1298178A082F10F5880543885CA1055BE928E316A0B8B4EE7048C9055C03057A83CC1DFC78952A7CC061B9569E8490221.問題：激發(fā)聊天的方式和手段2.好問題：趣味性1）觀察變化：?jiǎn)柲硞€(gè)領(lǐng)域的變化2）主播反饋：比較性詞語，利于刺激游客聊天參與3）對(duì)未來預(yù)測(cè)：?jiǎn)柲硞€(gè)領(lǐng)域在未來的變化05.微笑、禮貌的言辭PARTFivee7d195523061f1c0c7fdb8e83abb5dcf03375f2c8b662a4106267E0752567F7A4243849C9E2D773FC6511ADD776D3461389E8BB5BAFBB3C937DB9AB1E09A294486DA4CCF35679A92315A5BDF0C7F02D8DB0983A561B9AD4F1298178A082F10F5880543885CA1055BE928E316A0B8B4EE7048C9055C03057A83CC1DFC78952A7CC061B9569E849022收尾之作微笑：始終保持微笑禮貌：始終保持禮貌的言行結(jié)尾話：“很高興和你共處的時(shí)間”；“希望下次能很快再見到你”等。e7d195523061f1c0c7fdb8e83abb5dcf03375f2c8b662a4106267E0752567F7A4243849C9E2D773FC6511ADD776D3461389E8BB5BAFBB3C937DB9AB1E09A294486DA4CCF35679A92315A5BDF0C7F