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1Task4IntroducingHotelFacilities2

LocalguideJanetJinjusthelpedgroupleaderDanielBlacktocheckin.Now,theyarestandinginthelobby,Janetisintroducingthefacilities,theprohibitions,thearrangementsafterchecking,andhercontactdetails.

Background3

ThepeopleJanetJin,thelocalGuide,isintroducingthefacilitiestoDaniel.DanielBlack,thegroupleader,islisteningtoJanet’sintroduction.4

TaskAnalysisStep1Step2Step3

Introducingthehotelfacilities

Introducingtheprohibitionsinthehotel

Tellinggroupleaderthearrangementsaftercheckingin

Step4

Tellingthegroupleaderthelocalguide’scontactdetails.5

LearningobjectivesGivingdirectionswhenintroducingfacilitiesLanguagefunctionsCulturepointsProperbodylanguageTourguideskillsAskingthegroupleadertohandouttheroomcards;introducingthefacilities6(1)

don’ts

[d?unts]

n.禁忌,不該做的事

(2)

currency/?k?r?nsi/n.貨幣;通貨

foreign

currency外幣

(3)

exchange

/?ks?t?e?nd?/n.交換;交流;交易所;兌換處;

vt.

交換;交易;兌換;

vi.

交換;交易;兌換

(4)

tap

/t?p/vt.

輕敲;輕打;

vi.

輕拍;輕擊;輕叩;

n.水龍頭;輕打

(5)

laundry

/?l??ndri/n.洗衣店,洗衣房;要洗的衣服;洗熨;洗好的衣服

(6)

cuisine/kw??zi?n/n.烹飪;菜肴

(7)

fat

cattle/?k?t(?)l/肥牛

(8)

energetic

/?en??d?et?k/adj.精力充沛的;積極的;有力的

7(9)

lift/l?ft/vt.舉起;提升;鼓舞;空運;抄襲;

vi.

消散;升起;聳立;

n.電梯;舉起;起重機;搭車

(10)

gym

/d??m/n.健身房;體育;體育館

(11)

basement

/?be?sm?nt/n.地下室;地下一層

(12)

hand

..

out分發(fā)While-viewingStep1Discussandtrytoanswerthequestionsbelowbeforewatchingthemainvideo.1Whatfacilitiesmustbeintroducedafterchecking?2Doyouthinkitisimportanttotellthetouriststhedon’tsinthehotel?Why?While-viewingStep2Watchthemainvideoforthe1sttimetocheckyouranswersandcorrectthepossibleerrors.

While-viewingStep2Checkthepossibleerrors.1Whatfacilitiesmustbeintroducedaftercheckingin?Theexchangedesk.Depositbox.Howtodialintheroom.Howtoboilwater.Thelift,thestairsandtheexitofthehotel.While-viewingStep2Checkthepossibleerrors.2Yes,it’sveryimportanttodoso,orthetourists’safetyorotherinterestsmightbeendangered.Doyouthinkitisimportanttotellthedon’tsinthehotel?Why?While-viewingStep3Watchthemainvideoagain,trytoidentifyhowtocommunicatewiththetouristsinthesesituations,andfinishpractice2onthetextbook(page33)Whatexpressionsareusedtogivedirectionswhenintroducingfacilities?13Whatexpressionsareusedtogivedirectionswhenintroducingfacilities?Look,justthere.Thelaundryisinthewesternpartofthethirdfloor.Chinesedining-hallsareinthenorthernpartofthe8thfloor.Thewesterndining-hallisinthesouthernpartofthe8thfloor.Andlookthere,thatisthelift.While-viewingStep3141.Thehotelprovidesforeigncurrencyexchangeatthecashier’s.2.Thereisadepositboxineachrooms.3.Thewaterfromthetapissafefordrinking.4.Thelaundryisinthewesternpartofthesecondfloor.5.Touristswillhavedinnerin

westerndining-hallwhichisinthesouthernpartofthe8thfloor.6.The

local

guide

will

wait

for

the

tourists

in

the

lobbyat6:30p.m.,thenshewillshowall

the

tourists

tothewesterndining-halltohavedinnertogether.閱讀聽力原文,判斷:15JanetJin:Daniel,wouldyouliketohandouttheroomcardsandbreakfastbrochures?DanielBlack:Noproblem.JanetJin:Tomakesureyouenjoyyourstayinthehotel,I’dliketointroducethefacilitiesandthedon’tsshouldbepaidattentionto.DanielBlack:Manythanks.JanetJin:First,thehotelprovidesforeigncurrencyexchangeatthecashier’s.Look,justthere.DanielBlack:Oh!JanetJin:Ineachofyourrooms,thereisadepositboxforyourvaluables.Andifyouwanttousethetelephoneintheroom,dial0first,thenthetelephonenumber.Pleasedoremindourtourists,thewaterfromthetapisnotsafefordrinking,youcanboilwater16withtheelectricalkettle.Andthebeveragesintheroomarecharged.DanielBlack:Isee.Whataboutlaundry?JanetJin:Thelaundryisinthewesternpartofthethirdfloor.Theyprovide24-hourservice.DanielBlack:ArethereanyChinesetypicaldishesavailable?JanetJin:Goodquestion!Thehotelhasseveraldining-halls,whichprovideBeijingcuisine,Guangdongcuisine,fat-cattlechafingdish/?t?e?f??

d??/

andsoon.Chinesedining-hallsareinthenorthernpartofthe8thfloor,we’llhaveourdinnertherethisevening.Thewesterndining-hallisinthesouthernpartofthe8thfloor.DanielBlack:Cool,we’reeager/?i?ɡ?(r)/totastedeliciousChinesefood.17JanetJin:Forthoseofyouwhoarefeelingreallyenergetic,youcangototherecreationcenterinthebasementofthehotel.Thereisagymandasauna/?s??n?/,afterwardsyoucanalsovisitthebeautysalon/?s?l?n/orrelaxwithamassage.There’salsoacleanandbigindoorswimmingpool.DanielBlack:Great.JanetJin:Andlookthere,thatisthelift,afterawhile,youcantakeittoyourrooms.Thisevening,at6:30p.m.,I’llwaitforyoujusthereinthelobby,thenwe’llgototheChinesedining-halltohavedinnertogether.18DanielBlack:Verywell.JanetJin:Ialsostayinthehotel,myroomisonthe20thfloor.Ifthere’sanythingIcandoforyou,pleasedon’thesitatetocallme.DanielBlack:Thankyouforyourhelp.JanetJin:Mypleasure.DanielBlack:Ifthereisn’tanythingelse.CanIhandouttheroomcardsnow?JanetJin:Yes.Please.While-viewingStep4WatchpartAofthemainvideoanddiscuss:WhenJanetintroducesthefacilities,ifsheonlyspeakswithoutlookingintoDaniel’seyes,isthatright?Ofcoursenot.It’spolitetolookintoone’seyeswhenyouspeakwithsomebody.20While-viewingStep5Readthepassageonthetextbook(P34)andwatch04-video1to04-video3,thendecidewhetherthebodylanguagesareproperorimproper?Howshouldtheydo?Video1:Wrong.TomshouldlookintoHelen’seyes.Video2:Wrong.Adamshouldn’tguffaw/ɡ??f??/(放縱大笑)inpublic.Video3:Wrong.Adamshouldsquat/skw?t/down(蹲下)andkeepthesameheightwiththekid.21While-viewingStep6Watch04-partBofthemainvideotofinishexercise4onthetextbook(P35)22While-viewingStep7Watch04-partBofthemainvideotofinishexercise4onthetextbook(P35)Whydoesn’tJanetJinhandouttheroomcards?Becauseitcanavoidpotentialmisunderstandingbetweenthetouristsandthelocalguide.23While-viewingStep8Exercise5ontextbook:Whydoesn’tJanetJinintroducetothegroupleaderthefacilitiesandtheprohibitions,insteadofallthetourists?It’smoreconvenienttolettheteamleaderknowthefacilitiesanddon’tsfirst,andthentheteamleaderwilltransferthesethingstothetourists,itisalsoarespectfortheteamleader.24Performasalocalguide.Afterthetourgroupchecksin,youmakeabriefintroduction.Yourdialoguewillincludethefollowingpoints:Giveabriefintroductiontothehotel.Roomservice,laundryserviceandchildren’sfacilities.Informthedinnertimeandplace.Answerquestionsifthereareany.25Performasalocalguide.AftercheckinginatHolidayInn,oneofthetouristsasksyouhowtousethesafeinhisroom.Yourdialoguewillincludethefollowingpoints:A.Introducetheopenprocedure.B.Showhowtochangethepassword.C.Answersomequestionsaskedbythetourist.26Performasalocalguide.Explainlaundryserviceforyourtourgroup.Yourdialoguewillincludethefollowingpoints:A.Tellthetouriststhehotelhaslaundryservice.B.Tellthetouristshowtogetthisservice.C.Tellthetouriststheyshouldpaylaundryservicebythemselves.27While-viewingStep9Watch04-video4,finishexercise6onthetextbook(page35)28After-viewingPleasedotherole-playonthetextbook(page36)withyourpartners,youractingwillbeevaluatedaccordingtothefollowingstandards.1.Allthekeypointshavebeenincluded.2.Correctpronunciation.3.Fluencyandrightintonation.4.Highlightthetraitsofyourrole.5.Properbodylanguage.Step129Learnthetermsandthesentencesonthetextbook(Pages36-37).Besides,trytolearnhowtodealwithpossibilitiesintheprocessofintroducinghotelfacilitiesbyscanningthematerialsonpages37-38.After-viewingStep230Readthecase(案例)onpage38tolearnwhethertheguideshouldintroducethedon’tstothetouristswhenthetouristsareverytired.After-viewing

Step331After-viewingAmazingChina:Lookupthenecessarywordsinthedictionarytounderstand“Alwaystakingpeople’saspirationforabetterlifeasthegoalofstruggle”onpages38-39,andthestudentsarestronglyrecommendedtotellthemainideaelaboratelyandvividly.Step432After-viewingEnlighteningquestions:Combiningwith“Alwaystakingpeople’saspirationforabetterlifeasthegoalofstruggle”,couldyoupleaseanalyzethelocalgovernment’scontributionstotheboomofZibotourinthespringof2023.(能說上3-5條即可)Step5Suggestedanswer

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