售后服務承諾書中英文對照版

1、售后服務承諾書中英文對照版范本1售后服務承諾書凡購買我公司產品保修壹年，在質保期內出現(xiàn)質量問題，本公司免費維修，終身提供技術支持及配件。售后服務不受時間限制，在接到電話后立即派人解決，聽取用戶反饋意見并及時處理。如果您在使用我們的產品時遇到問題，歡迎隨時與我們聯(lián)系。英文翻譯：After-sales Service Letter of Commitment:All products purchased in our company are guaranteed to keep in good repair for one year. If quality problems happen in g

2、uarantee period, our company will maintain for free. Additionally, our company provides technical support and fittings for life. After-sales service isnt restricted by time and we will assign technical personnel to solve your problems immediately after receiving telephone and hear feedback idea of u

3、sers and deal with them in time. If you are caught in some problems when using our products, welcome to contact us at any time.范本2售后服務承諾書After sale service undertaking浙江新天地家私秉持“全方位、高品質、快速度”的服務標準，以客戶滿意為目標，謹此公開承諾。Zhejiang new world furniture uphold the principle of a full range, high quality, fast ser

4、vice standards, customer satisfaction as the goal, to the public commitment.一、服務承諾One, service commitment1我公司組建了一批強硬的應急維修服務隊，有經驗豐富的現(xiàn)場工程師和高級技師，對出現(xiàn)的任何問題都能在最快的時間內趕到現(xiàn)場，進行維修和更換。1, our company has set up a number of tough emergency service team, on-site experienced engineers and senior technicians, arrive

5、d on the scene in the fastest time for any problems, maintenance and replacement.2產品交付一周內，我公司售后服務部的工作人員會根據(jù)客戶的聯(lián)系方式，進行電話跟蹤咨詢，直到客戶滿意為止。2 product delivery within one week, my company after-sales service department staff can according to the customers contact phone tracking service, until the customer sa

6、tisfied.3所有有關于產品質量投訴，在1小時內經予答復，24小時內趕到現(xiàn)場，并根據(jù)投訴的情況確定處理措施，進行維修和更換。3 of all about product quality complaints, within 1 hours after the reply, rushed to the scene within 24 hours, and to determine the treatment measures according to the complaint, repair and replacement.4我公司承諾所有維修人員隨叫隨到，更好的為客戶排憂解難。4 I p

7、romise all maintenance personnel availability, the better for the customers.5保質期內有關于產品質量引發(fā)的費用，由我公司承擔。5 the warranty period on the quality of the products the costs borne by my company.6保質期內由于貴方的使用不當，或者是自然環(huán)境造成的我方免費提供維修，維修所用的材料和配件均只收成本價。6 the warranty period due to improper you use, or the natural env

8、ironment caused by the us to provide free repair, the repair materials and accessories are charged only the cost price.7超出保修期的產品，我公司承諾終身定期上門檢測和維護。7 beyond the warranty period of the product, our company promises lifelong regular on-site inspection and maintenance.二、運輸方式Two, transportation mode1所有貨物免

9、費運送到客戶手中，免費安裝、調試及安裝保養(yǎng)。維護人員告知客戶如何of all the goods free delivered to our customers, free installation, commissioning and installation and maintenance. Maintenance personnel to inform customers how to make product maintenance of common sense, until they are satisfied.2所有貨物安裝調試完畢后，由客戶查看、驗收后方可離開現(xiàn)場。2 of a

10、ll the goods after installation, check, acceptance by the customer before leaving the scene.三、退換貨物承諾Three, returned goods commitment1所退換產品要求具備商品完整的外包裝、配件，說明書、保修卡、發(fā)票、發(fā)貨單，退換原因的說明。1 the returned products require packaging, accessories complete specification, commodity, invoice, warranty cards, invoices

11、, returned the reasons.2用戶在正常使用的情況下出現(xiàn)質量問題，在保質期內請快速與我公司取得聯(lián)系，以方便用戶得到及時的維修和更換。2 user quality problems arise in the normal use condition, in the warranty period please fast contact with our company, to facilitate the users receive timely maintenance and replacement.3現(xiàn)在下列情況不能享受我公司退換承諾。3 now the following

12、 situation cannot enjoy my company exchange commitment.a產品曾被非正常使用。The A. product was not normal use.b非正常情況下存儲、潮濕。B. abnormal conditions, wet storage.c未經授權的修理、誤用、濫用和改動。C. unauthorized repair, misuse, abuse and change.d食物和液體濺落導致的損壞。D. food and liquid splash damage to the.e產品的正常的磨損。E. products of the normal wear and tear.f超出保質期。F. beyond the shelf life.特別注意：由于照片顯示原因，無法保證頁面所顯示產品的顏色與產品實際顏色完全一致，我公司將盡力說明。Special note: because the photo display reasons, can not guarantee the page display product color and the true colors of the produc