TS16949第四版認(rèn)可規(guī)則10-01.ppt

Rules 4th Edition of TS 16969 第四版認(rèn)可規(guī)則,1,AIAG Shanghai Jolly Ji Tel. 86-21-50272721 Email : ,ONLY FOR REFERENCE Rules for achieving IATF recognition, 4th edition OFFICIAL FILE PLEASE CONNECT TO:,ISO/TS16949第四版(4.0版)認(rèn)可規(guī)則于2014年4月1日全面生效,第四版相對于第三版最大的變化在于： 1.支持場所職能的定義; 2. 取消延伸場所的概念，所有場所都必須單獨取證; 3. 允許在一個企業(yè)如果汽車產(chǎn)品線具有完全獨立的場所、人員和設(shè)備，可以申請獨立認(rèn)證，但應(yīng)經(jīng)提前三個月向IATF下屬辦公室申請，并由審核員現(xiàn)場進(jìn)行一階段判定符合要求后實施。,國際汽車推動組IATF為了加強(qiáng)TS16949的價值和可信度，提升認(rèn)證標(biāo)準(zhǔn)，特發(fā)布了TS16949認(rèn)可規(guī)則第四版，相對第三版認(rèn)證規(guī)則此次變更內(nèi)容更多，要求更嚴(yán)，主要變化點及說明如下： 1) 第四版認(rèn)可規(guī)則的使命 a) 增強(qiáng)TS16949認(rèn)證的價值和可信性,提高門檻; b) 強(qiáng)化監(jiān)督認(rèn)證機(jī)構(gòu)簽約辦公室的TS16949認(rèn)證活動,增強(qiáng)高層領(lǐng)導(dǎo)介入; c) 強(qiáng)調(diào)認(rèn)證機(jī)構(gòu)否決權(quán)和認(rèn)證決定活動的重要性; d) 關(guān)注認(rèn)證機(jī)構(gòu)、客戶和顧客的業(yè)績; e) 吸取第三版認(rèn)可規(guī)則的經(jīng)驗教訓(xùn)，增強(qiáng)IATF成員和監(jiān)督辦公室間的理解和一致性，從而減少變差 。,2) 發(fā)布第四版認(rèn)可規(guī)則的起因 a) 第三版任何規(guī)則在執(zhí)行上存在明顯的變差。第三版認(rèn)可規(guī)則在2008年10月1日發(fā)布。不同認(rèn)證機(jī)構(gòu)、審核員、甚至監(jiān)督辦公室間有著明顯的解釋和執(zhí)行變差。經(jīng)常需要進(jìn)行澄清/補救。共發(fā)布了22條認(rèn)可解釋、16條常見問題問答。大量的偏差申請更增加了各認(rèn)證機(jī)構(gòu)和監(jiān)督辦公室間的變差。 b) 顧客的期望在變化。汽車供應(yīng)渠道的變化引人注目，供應(yīng)商面對全球競爭和經(jīng)濟(jì)挑戰(zhàn)，全球化帶來強(qiáng)勁的變革。同時,主要相關(guān)方期待TS 16949帶來更多。符合標(biāo)準(zhǔn)只是基本要求，TS16949認(rèn)證必須與好的或不斷改善的供應(yīng)商業(yè)績相對應(yīng)，期待著業(yè)績不好的供應(yīng)商將不會通過TS16949認(rèn)證 3) 第四版認(rèn)可規(guī)則的兩個期望的結(jié)果 a) 供貨業(yè)績與TS16949認(rèn)證相互映證; b) 打消“誰都可獲證”的觀念。,4) 與第三版認(rèn)可規(guī)則的主要變化 a) 增強(qiáng)認(rèn)證機(jī)構(gòu)簽約辦公室作用和職責(zé);認(rèn)證機(jī)構(gòu)管理評審要求更加規(guī)范;完善認(rèn)證機(jī)構(gòu)內(nèi)部體系審核和見證審核要求,使其更有意義和價值; b) 審核策劃、現(xiàn)場審核實施及審核報告要求更加規(guī)范, 增值于認(rèn)證機(jī)構(gòu)、 客戶及IATF; 客戶在審核前必須提供所要求的資料; 審核員在現(xiàn)場審核前完成客戶資料的評審和審核計劃策劃; 現(xiàn)場審核首次會議前，審核員驗證當(dāng)前顧客和內(nèi)部績效數(shù)據(jù)，以及當(dāng)前在線顧客報告和/或顧客記分卡; 審核計劃應(yīng)識別每個待審核制造過程的特定名稱和班次，以及顧客特殊要求; c) 第四版認(rèn)可規(guī)則始終強(qiáng)調(diào)對顧客的業(yè)績; d) 提升對制造過程審核的重要性,審核更加規(guī)范; e) 取消制造現(xiàn)場延伸場所; f) 恢復(fù)“汽車專屬區(qū)域”，但調(diào)整了條件; g) 不符合管理更加規(guī)范, 增加新的重點和要求; h) 證書暫停決定和要求更加規(guī)范。 第四版認(rèn)可規(guī)則將于2014年4月1日全面生效。全面生效意味著所有第四版認(rèn)可規(guī)則要求從2014年4月1日開始得以滿足，沒有實施的偏差放行。,Strengthening the Value & Credibility of TS 16969 強(qiáng)化TS16949的價值和可信性 “Raising the Bar” “提高門檻”,Rules 4th Edition 第四版認(rèn)可規(guī)則,6,Why a Rules 4th? 為何要有第四版認(rèn)可規(guī)則,Rules 3rd was released on 1st October 2008 第三版認(rèn)可規(guī)則在2008年十月一日發(fā)布 Differences in interpretation and execution have been evident across Certification Bodies, Auditors, and even Oversights 不同認(rèn)證機(jī)構(gòu),審核員,甚至監(jiān)督辦公室間有著明顯的解釋和執(zhí)行差異 Clarification / Remediation was often required 經(jīng)常需要進(jìn)行澄清/補救 22 Sanctioned Interpretations were issued發(fā)布了22條認(rèn)可解釋 16 Frequently Asked Questions發(fā)布了16條常見問題問答 A significant number of waivers were granted to Certification Bodies which added to the variation among CBs and Oversights大量的偏差申請更增加了各認(rèn)證機(jī)構(gòu)和監(jiān)督辦公室間的變差,7,What Kind of Variation? 有何種變差?,Feedback from CBs and Auditors 來自認(rèn)證機(jī)構(gòu)和審核員的反饋 Oversight A is tougher / more strict than Oversight B 監(jiān)督辦公室A比監(jiān)督辦公室B嚴(yán)厲/更嚴(yán)格 After a merger/acquisition, when the acquired CB was previously with Oversight A they were able to do things a certain way. Now that theyre part of another CB and linked to a different Oversight, theyre no longer allowed to operate in the same manner. 認(rèn)證機(jī)構(gòu)并購后新的監(jiān)督辦公室不允許原先監(jiān)督辦公室認(rèn)可的一些做法 Observations within IATF and Oversight 來自IATF及監(jiān)督辦公室的觀察結(jié)果 Differences in Rules 3rd interpretations among Oversights and IATF members, i.e., shift auditing of manufacturing processes 不同監(jiān)督辦公室和IATF成員間對第三版認(rèn)可規(guī)則的不同解釋, 如,對制造過程不同班次的審核,8,Expectations have Changed 期望在變化,The Automotive Supply Base has changed dramatically 汽車供應(yīng)渠道的變化引人注目 Suppliers have responded to global competition and significant economic challenges供應(yīng)商面對全球競爭和經(jīng)濟(jì)挑戰(zhàn) The global footprint reflects the dynamic changes 全球化帶來強(qiáng)勁的變革 TS certificate growth has been largely in Asia Pacific which now accounts for almost two-thirds of the TS market, with China accounting for over one-third of the global TS market 亞太地區(qū)的TS證書量強(qiáng)勁增長約占總量的三分之二,中國的TS證書量已占到三分之一 In response, Key Stakeholders expect more from TS 16949 同時,主要股東們期待TS16949帶來更多 Compliance to the Standard is a requirement. its become the price of entry 符合標(biāo)準(zhǔn)是基本要求是市場進(jìn)入的代價 TS Certification must equate to Good or Improving Supplier Performance TS認(rèn)證必須與好的或不斷改善的供應(yīng)商業(yè)績相對應(yīng) Expectations are that poor performing Suppliers should not be TS Certified 期待著業(yè)績不好的供應(yīng)商將不會通過TS認(rèn)證,-,9,How do we know Expectations have Changed? 我們?nèi)绾沃獣云谕谧兓?TS Stakeholders often ask: TS股東們經(jīng)常詢問: How can a Supplier with a TS compliant Quality Management System be a poor performing supplier? 為什么通過TS質(zhì)量管理體系認(rèn)證的供應(yīng)商業(yè)績?nèi)绱瞬? Isnt part of the TS Certification process supposed to assess the effectiveness of the Suppliers Quality Management System? TS認(rèn)證過程中是否應(yīng)該評估了供應(yīng)商質(zhì)量管理體系的有效性? How does a Suppliers performance to the Customer weigh into the evaluation of the Suppliers Quality Management System effectiveness? 在評估供應(yīng)商質(zhì)量管理體系有效性時如何權(quán)衡供應(yīng)商對顧客的業(yè)績? Have you ever had to answer the question, 你是否回答過這個問題, “How did this Supplier get TS Certified?” “這家供應(yīng)商如何通過的TS認(rèn)證?”,-,10,“Does Everyone Get Certified?” “是否誰都可以獲得認(rèn)證?”,-,11,How Will Rules 4th Improve TS Value & Credibility? 第四版認(rèn)可規(guī)則如何提升TS價值和可信性,The mission of Rules 4th is to add value and strengthen the credibility in TS Certification 第四版認(rèn)可規(guī)則的使命就是提升價值,增強(qiáng)TS認(rèn)證可信性 Rules 4th requires stronger oversight of TS Certification activity by CB Contracted Offices and increased engagement of top CB leaders 強(qiáng)化監(jiān)督認(rèn)證機(jī)構(gòu)簽約辦公室的TS認(rèn)證活動,增強(qiáng)高層領(lǐng)導(dǎo)介入 Rules 4th emphasizes the importance of the CBs Veto Power and Certificate Decision Activities 強(qiáng)調(diào)CB否決權(quán)和認(rèn)證決定活動的重要性 The focus on CB, Client, and Customer Performance is strengthened關(guān)注認(rèn)證機(jī)構(gòu), 客戶, 和顧客的業(yè)績 Variation is reduced 減少變異: Rules 3rd lessons learned have been applied 吸取了第三版認(rèn)可規(guī)則的經(jīng)驗教訓(xùn) Increased understanding and alignment among IATF members and Oversight 增強(qiáng)了IATF成員和監(jiān)督辦公室間的理解和一致性,-,12,What are the Major Changes from Rules 3rd? 與第三版認(rèn)可規(guī)則的主要變化,Roles & Responsibilities of the CB Contracted Office have been strengthened 增強(qiáng)CB簽約辦公室作用和職責(zé) Management Review requirements are much more prescriptive 管理評審要求更加規(guī)范 Improved requirements for the CBs Internal System Audit and Witness Audit processes make them more meaningful and value added 完善CB內(nèi)部體系審核和見證審核要求,使其更有意義和價值 Audit Planning, On-site Audit Execution, and Audit Report requirements are more prescriptive and more value added to CBs, Clients and the IATF 審核策劃,現(xiàn)場審核實施及審核報告要求更加規(guī)范, 增值于CB, 客戶及IATF Performance to the Customer is emphasized throughout Rules 4th 始終強(qiáng)調(diào)對顧客的業(yè)績,-,13,What are the Major Changes from Rules 3rd? 與第三版認(rèn)可規(guī)則的主要變化,The importance of auditing of the Manufacturing Process has been raised and is much more prescriptive 提升對制造過程審核的重要性,審核更加規(guī)范 Manufacturing Site Extensions are eliminated 取消制造現(xiàn)場延伸場所 Nonconformity Management is more prescriptive with additional emphasis and requirements 不符合管理更加規(guī)范, 增加新的重點和要求 Suspension decisions and the requirements associated with them are more prescriptive 暫停決定和要求更加規(guī)范,-,14,How will Rules 4th Raise the Bar? 第四版認(rèn)可規(guī)則如何提高門檻?,Rules 4th puts emphasis on the quality of TS Certification activity (execution and results). 第四版認(rèn)可規(guī)則強(qiáng)調(diào)TS認(rèn)證活動(執(zhí)行及結(jié)果)的質(zhì)量 “What is measured gets done!” “落實各項測量!” Rules 4th focuses all Stakeholders on performance measurement, and how it affects results. 第四版認(rèn)可規(guī)則關(guān)注所有股東對業(yè)績的測量, 以及如何影響相關(guān)結(jié)果 How did it influence the Audit Plan? 如何影響審核計劃? How did it impact the Execution of the Audit Plan? 如何影響審核計劃的執(zhí)行? How did it affect the Veto Power / Certificate Decision? 如何影響否決權(quán) / 認(rèn)證決定?,-,15,Rules 4th Raises the Bar 第四版認(rèn)可規(guī)則 - 提高門檻,Two expected outcomes: 兩個期望的結(jié)果: Supply Base performance and TS Certification are aligned 供貨業(yè)績與TS認(rèn)證相互映證 Eliminate the perception that “Everyone gets a Certificate” 打消”誰都可獲證”的觀念,-,16,When will Rules 4th become Effective? 第四版認(rèn)可規(guī)則何時生效,Rules 4th becomes fully effective on April 1, 2014 第四版認(rèn)可規(guī)則于二零一四年四月一日全面生效 What does this mean? 全面生效意味著: Everyone trained 全員培訓(xùn)完成 All Processes & Procedures updated and implemented 全部過程和程序更新完成并被實施 All Rules 4th Requirements met beginning April 1 所有第四版認(rèn)可規(guī)則要求從四月一日開始得以滿足 No implementation waivers 沒有實施的偏離放棄,-,17,Rules 4th Auditor Training & Testing 第四版認(rèn)可規(guī)則審核員培訓(xùn)和考試,-,18,New Requirements and Clarifications For Auditor Training & Testing 審核員培訓(xùn)和考試的新要求及說明,Cherie Reiche IAOB Oversight office,Auditor Development Process 審核員開發(fā)過程,Proctored ADP testing will continue through 20 December 2013監(jiān)考ADP考試?yán)^續(xù)開放到 2013年12月20日 (參見reference CB Communiqu 2013-007) In 2013, we utilized these venues and will add as required in 2014 (starting May 2014 onward) 2013年我們采用了如下考試地點, 2014年將根據(jù)需要做相應(yīng)增加(五月開始):,-,19,20,2013 Proctored ADP sessions 2013監(jiān)考ADP課程情況,ADP (Requalification) ADP (資格再確認(rèn)),Per CB Communiqu 2013-007, the IATF will temporarily suspend the proctored assessment testing only for existing credentialed auditors (requalification process) from 21 December 2013 through 30 April 2014. 根據(jù)CB公告2013-007, IATF 將從2013年12月21日至2014年4月30日臨時暫停針對現(xiàn)行審核員(再確認(rèn)過程) 的監(jiān)督評估考試 The temporary suspension of proctored assessments includes existing auditor retake testing as well. 包括補考的審核員 Auditors impacted by the proctored assessment testing suspension will be granted an automatic credential extension of 5 months from their existing expiry date.受影響的審核員將自動獲得5個月的延期 Note: Auditors are still allowed and encouraged to undertake training development by utilizing the IATF ADP training modules during this time period. 注: 該期間仍可進(jìn)入ADP培訓(xùn)模塊.,-,21,Credential Extensions Granted 資格有效期延長,Examples of credential extensions for existing credentialed auditors impacted by the 21 December 2013 30 April 2014 suspension of proctored assessment testing: 受影響審核員有效期延長的示例: Auditors are encouraged, as always, to test at least a month or two before their expiry date to allow for retake opportunities. 審核員均需在資格有效期到期前至少一二個月參加考試以便預(yù)留補考的機(jī)會.,-,22,5 months,23,Rules 4 Training Plan 規(guī)則四培訓(xùn)計劃,#1,#2,#3,Active auditors in the ADP as of 31 December 2013 must complete the training and initial 1st take of the Quiz by 31 March 2014. 2013年12月31日前有效的審核員必須在2014年3月31日前完成培訓(xùn)和測驗,Rules 4 Training/Quiz Modules 規(guī)則四培訓(xùn)/測驗?zāi)K,Available mid-January 2014 on the IATF ADP: 2014年1月中旬就可進(jìn)入IATF ADP系統(tǒng): / Email blast will be sent to the active IATF ADP auditors and non-auditor CB Veto Powers once the modules are open as a courtesy reminder 一旦模塊完成,現(xiàn)行IATF ADP審核員及非審核員資格的否決權(quán)人員都將收到提醒郵件 There is NO cost to the auditor(s) or CB(s) for this training and quiz development opportunity 此項培訓(xùn)和測驗沒有費用要求,-,24,Rules 4 Training/Quiz 規(guī)則四培訓(xùn)/測驗,All active auditors(and non-auditor CB Veto Powers) in the IATF ADP (as of 31 December 2013) are required to take both the training and quiz modules by 31 March 2014 (initial take of both modules) 所有IATF ADP有效審核員(按2013年12月31日計算)都需要在2014年3月31日前(首次)完成培訓(xùn)和測驗?zāi)K Those auditors are required to achieve “pass” status on the quiz (which is 80% or above) by 30 June 2014 審核員需要在2014年6月30日前達(dá)到測驗”通過”狀態(tài)(80%及以上) Quiz has 3 additional retake opportunities (after the initial take) 測驗有3次補考機(jī)會(首次測驗之后) Quiz is unproctored, open book, and can be stopped and started over multiple days 測驗為不監(jiān)考,開卷, 可在多天內(nèi)停止和開始 If a person fails to successfully pass the quiz (after exhausting the initial and 3 additional retake opportunities), the auditors credentials are subject to deactivation 如果最終不能成功通過測驗,資格將被取消.,-,25,Rules 4 Training/Quiz 規(guī)則四培訓(xùn)/測驗,Auditors (and non-auditor CB veto Powers) entering the IATF ADP (once sponsored by a CB) anytime AFTER 31 December 2013 will have 3 months after being sponsored in the ADP to complete the Rules 4 training and quiz modules (this is their initial take deadline for both modules). 在2013年12月31日后(經(jīng)CB推薦)進(jìn)入IATF ADP的審核員(及非審核員資格的CB否決權(quán))將有3個月的時間來完成規(guī)則四的培訓(xùn)和測驗?zāi)K(首次完成這兩個模塊的截止時間) After a person has completed the initial take of both modules, then within 3 months from that date they will be required to achieve “pass” status on the quiz (including all retakes) 在首次完成這兩個模塊后, 在后續(xù)三個月之內(nèi)需要達(dá)到測驗”通過”狀態(tài)(包括所有補考). Those who do not complete the training and quiz modules within the defined timing are subject to deactivation 在規(guī)定時間內(nèi)無法完成培訓(xùn)和測驗?zāi)K的人員將會被取消資格.,-,26,Rules 4 Training/Quiz 規(guī)則四培訓(xùn)/測驗,Example Timing for auditors sponsored in the IATF ADP after 31 December 2013 2013年12月31日后IATF ADP對審核員的時間要求示例,-,27,3 months,3 months,Rules 4 Training/Quiz 規(guī)則四培訓(xùn)/測驗,Continual personal development (CPD) credit CPD小時積分計算 The Rules 4th training module and Rules 4th quiz module combined are worth six (6) hours of structured CPD 規(guī)則四培訓(xùn)和測驗?zāi)K一起可計算六小時的結(jié)構(gòu)化CPD Once the initial take credit is given, no additional hours can be claimed for retaking the Rules 4th training module or quiz module 初次積分計算后, 補考小時不再計算 Counting these approved structured CPD hours for multiple years is not allowed 不允許跨年計算,-,28,New Auditor (Initial Qualification) 新審核員(初次資格認(rèn)可),Due to Rules 4th material revisions, the IATF has temporarily suspended the face-to-face training and testing for new auditor candidates (initial qualification process) from end of September 2013 through early January 2014. 由于規(guī)則四教材修訂, IATF 從2013年9月底至2014年1月初暫停了對新審核員候選人(初次資格認(rèn)可過程)的面對面培訓(xùn)和考試 The temporary suspension of testing includes new auditor retakes as well. 暫停也同時針對新審核員的補考. Face-to-face training and testing for new auditor candidates (initial qualification process) will be available in early January 2014. 針對新審核員(初次資格認(rèn)可過程)的面對面培訓(xùn)和考試于2014年1月上旬開始 Note: Due to translation work, some languages will not be available until the end of February 2014. 注: 由于翻譯工作量,有些語種的培訓(xùn)將會到2014年2月底才能開始.,-,29,NC Management and Process Approach Training Module Updates 不符合管理和過程方法培訓(xùn)模塊更新,Revised materials available mid-May 2014 on the IATF ADP: 修訂教材于2014年五月中旬在IATF ADP 可用: / Email blast will be sent to the active IATF ADP auditors and non-auditor CB Veto Powers once the revised modules are open informing auditors to take these 2 revised modules by 31 December 2014 一旦這兩個模塊修訂完成,現(xiàn)行IATF ADP審核員及非審核員資格的否決權(quán)人員都將收到提醒郵件以通知審核員在2014年12月31日前完成培訓(xùn) Again, there is NO cost to the auditor(s) or CB(s) for this additional re-training opportunity 同樣, 此項培訓(xùn)沒有費用要求,-,30,NC Management and Process Approach Training Module Updates 不符合管理和過程方法培訓(xùn)模塊更新,Continual personal development (CPD) credit CPD 小時積分 As previously defined in Rules FAQ 4, CPD credit is allowed for these training modules 如規(guī)則FAQ4, 此項培訓(xùn)可獲CPD積分 The NC Management training module takes 4 hours to complete, thus is worth 4 hours of structured CPD 不符合管理需4小時培訓(xùn), 計4CPD小時 The Process Approach training module takes 6 hours to complete, thus is worth 6 hours of structured CPD 過程方法需6小時培訓(xùn), 計6CPD小時 Once the training module retake credits are given, no additional hours can be claimed for these two modules 重新培訓(xùn)不計積分 Counting these approved structured CPD hours for multiple years is not allowed 不允許跨年計算.,-,31,Rules 4th edition Foreword / Introduction 第四版認(rèn)可規(guī)則 前言/引言,-,32,New Requirements and Clarifications to Rules 4th edition 第四版規(guī)則新要求及澄清事項,-,33,Summary of the changes: 變化部分概要: Version dates of cited standards have been removed throughout the Rules 4th Edition 規(guī)則四中全面去掉了標(biāo)準(zhǔn)引用的版本年份,Foreword and Introduction 前言和引言,-,34,Public information about the validity of IATF recognized certificates can be found in 有關(guān)IATF認(rèn)可證書的有效性的公共信息可查詢網(wǎng)站 Rationale更改原因: To provide a link to the IATF website where any user can check the validity of an ISO/TS 16949 certificate. The user needs to have the IATF number to check certificate validity. The website will only display the companys name, city and country, and if the certificate is valid or not. 提供IATF網(wǎng)址鏈接, 所有用戶都可檢查ISO/TS16949證書的有效性. 用戶需要知道IATF證書編號來檢查證書有效性. 網(wǎng)站將只顯示公司名稱,所在城市和國家, 以及證書是