汽車供應商審核全套資料CAF Materials Management System Assessment.doc

此文檔收集于網絡，如有侵權，請聯系網站刪除天馬行空官方博客：/tmxk_docin ；QQ:1318241189；QQ群：175569632Introduction序文This document is Ford Automotive Operations (FAOs) Materials Management System Assessment (MMSA). It is intended to allow an organization to assess their materials management systems conformance to FAOs Materials Management System Requirements (MS-9000).本文書、自動車事業(yè)部門（FAOs）材料管理評価（MMSA）。、自社材料管理FAO材料管理要求條件（MS-9000）合致、組織評価目的。FAOs goal in offering the Materials Management System Assessment (MMSA) is to promote the development of fundamental materials management systems that provide for outstanding delivery performance, exceptional customer satisfaction and continuous improvement. FAOs intent is to establish a high standard for materials management systems, in line with our goal of being the worlds leading automotive company. In order for FAO to achieve its goals, it is vital that our supplier partners reach for similarly high standards.材料管理評価（MMSA）提供FAO目的、卓越納入実績、桁外顧客満足及改善提供基本的材料管理開発推進。FAO目標、世界自動車會社當社目標従、材料管理高基準確立。FAO目標達成、當社納入業(yè)者同様高基準達不可欠。Ford Automotive Operations created the MMSA in order to accomplish several objectives:自動車、目標達成、MMSA作成。： Assist FAO facilities and the FAO supply base by providing a summary of the essential elements of a robust materials management system.確固材料管理本質的要素大要提供、FAO施設及FAO補給基地支援。 Allow Ford and supplier manufacturing, vehicle assembly and warehousing facilities to self-assess their materials management systems against a recognized standard.公認基準従、納入業(yè)者製造部門、車両部門、倉庫施設、自社材料管理自己評価。 Provide a method for assessing the materials management capabilities of potential new facilities prior to sourcing. 調達前可能性有新規(guī)施設材料管理能力評価方法提供。 Serve as a basis for recognizing Ford and supplier facilities with exceptional materials management systems AND exceptional Delivery performance ratings, through Fords Q1 and TQE awards. Q1及TQE表彰通、卓越材料管理及桁外納入実績格付、納入業(yè)者施設認知根拠。The MMSA is designed to be fully compatible with the Ford/GM/Chrysler Quality System Assessment (QSA), which is used by FAO and supplier facilities to assess their quality systems. FAO believes that robust and capable materials management systems are critical to total quality and customer satisfaction, and therefore offer this assessment which goes beyond traditional product quality systems to focus on the complementing materials system. It is intended that this assessment be used in conjunction with, not in lieu of, the QSA. MMSA、/品質評価（QSA）完全合致作成、FOA納入業(yè)者施設、自社品質評価使。FOA、強固有能材料管理全體的品質及顧客満足度重要考、材料補完中心伝統(tǒng)的製品品質、本評価方法提供。本評価方法、QSA代用、QSA併使用。For all new facility MMSA self-assessment must be implemented and on-going improvement assessment is also requested for current suppliers to self assess every year in August. 80 points and no less than 1 point for each question are minimum requirement. Assessment and Implement Plan of Improvement need to be presented to CAFs MP&L for review if on site assessment is necessary. 全新規(guī)施設、MMSA自己評価実施、現行納入業(yè)者、継続的改善評価毎年8月自己評価。80點及各質問點以上最低條件?，F地評価必要場合、CAFMP&L改善評価実施計畫提示。The MMSA is an important element in Fords Reward and Recognition Award programs. Both the Q1 Award for Excellence and the Total Quality Excellence (TQE) Award, Fords highest award, require assessments using the MMSA. A summary of the Q1 and TQE award programs, their requirements and how the MMSA fits into the total award program, can be found in the program manuals for each, available from Ford Motor Quality Publications. To reach Q1 Reward facility must pass MMSA and achieve 100 points plus each single question no less than 2 points. MMSA、表彰及認証重要。最優(yōu)秀賞、Q1卓越性表彰全體品質卓越性（TQE）表彰両方、MMSA使評価必要。Q1TQE表彰概要、要求條件及MMSA全體表彰適合、自動車品質出版部入手可能、述。Q1表彰施設到達、MMSA合格、100點及各質問二點以上達成。Applicability and Scope適用性適用範囲Applicability適用性:This assessment may be applied to本評価、下記適用: FAO and supplier facilities supplying production or service parts to FAO.FAO生産品及納入FOA及納入業(yè)者施設 warehouses which store or handle product destined for FAO.FAO仕向地製品保管及運搬倉庫。 FAO and affiliate vehicle assembly facilities which produce vehicles for sale in an FAO sales channel.FAO営業(yè)販売用車両生産FAO及関連車両工場。Scope適用範囲:The scope of this assessment is intended to apply at the facility level, for each such facility. Where a supplier has multiple facilities involved in providing product to Ford, such as a facility which produces products and ships them to a warehouse, which in turn ships them to Ford, BOTH facilities must comply with the MS-9000 requirements, and both should self-assess to the MMSA separately.本評価適用範囲、上記各施設、施設適用目的。納入業(yè)者、製品生産、倉庫出荷施設、製品提供上関係複數施設有場合、全施設MS-9000要求條件従、MMSA従個別自己評価。Table of ContentsIntroduction 1Applicability and Scope 1Table of Contents 2Scoring Guidelines 3Assessment Questions4.1 Management Responsibility 44.2 Materials Management System 54.3 Contract Review / Customer Interface 54.4 Scheduling System 64.5 Document Control 74.6 Purchasing / Subcontractor Management 74.8 Product Identification and Trace ability 84.9 Shipping 84.10 Manufacturing Flexibility / Inventory Management 94.11 Inspection, Measurement and Test 104.14 Corrective and Preventative Action 104.15.1 Handling 114.15.2 Storage and Preservation 114.15.3 Packaging 114.15.4 Delivery 124.16 Control of Material Records 124.17 Internal Materials Audits 134.18 Training 134.20 Statistical Techniques 13MMSA Scoring Summary Sheet 14Appendix A - Glossary 16Scoring Guidelines採點Scoring Each Individual Question各個別質問採點:Assessment involves the review of procedures and implementation of each requirement, using the questions set forth in this document as a guide. The scoring system for this assessment is based on that of the Ford/GM/Chrysler Quality System Assessment (QSA). The words shall, will and must in the standard (MS-9000) indicate mandatory requirements. The word should indicates a preferred approach. Organizations choosing other approaches must demonstrate that their approach meets the intent of the standard in order to score full points on this assessment. 評価、本文書述質問使、手順検証各要求條件実施含。本評価採點、/GM/品質評価（QSA）採點。規(guī)格（MS-9000）內“shall”（）、“will”（）及“must”（）言葉、必須條件示?！皊hould”（）、好手法示。組織他手法選場合、本評価法満點取、手法規(guī)格意図満足実証。Questions may be scored NA only if that particular function does not apply to the assessed organization. The rationale for each question scored NA must be presented to a Q1 or TQE verification team during verification. The thought process for scoring each question not scored NA is detailed below and on the process flow on the facing page:質問、特定機能評価組織適用場合、“NA”記載良?！癗A”記載各質問論理的根拠、Q1TQE検証、検証中提出?！癗A”記載各質問採點思考過程、下記詳述、次過程図通。 ASSESSMENT 評価QUESTION SCORE質問採點The requirement is not met at all, or there are major inconsistencies in implementation要求條件満足、実施大不一致點。OThe requirement is met, but there are minor inconsistencies in implementation要求條件満足、実施上、小不一致點。MThe requirement is met and effectively implemented要求條件満足、効率的実施。CThe requirement is met, effectively implemented, and shows improvement over the past 12 months that is meaningful to the customer要求條件満足、効率的実施、顧客重要過去12月渡改善示。CI Further definition of terms utilized in scoring can be found in the glossary (Appendix A).採點使用用語詳細定義、用語集（付録A）參照。Overall Scoring for Each Element各項目全體的採點:Each of the elements (e.g.: 4.1 - Management Responsibility) is then given an overall score from 0 to 3 points, based on the scores for each individual question in that element. The process for scoring each element where all of the questions are not scored NA is detailed below and on the process flow on the facing page:各項目（例：4.1-経営責任）、各項目各個別質問得點、通算03點。全質問NA記載各項目採點過程、以下詳述、次図通。 INDIVIDUAL QUESTION SCORES個別質問採點ELEMENT POINTS項目得點One (or more) question with a result of 0, or 4 or more questions with a result of MO結果質問一（以上）M結果質問4以上 0One to three questions with a result of M M結果質問13 1No 0, M or CI resultsO無、MCl結果 2No 0 or M results and one (or more) CI resultOM結果無、及一（以上）Cl結果 3Overall Assessment Score and Result全體評価採點結果:The overall score on this assessment is calculated by taking the average score per element scored other than NA and multiplying the result by 50. This yields a score range of from 0 to 150 points.本評価全體得點、NA以外項目毎平均得點結果50掛計算。、0150點得點範囲得。An overall evaluation of PASS will be given when the overall score equals or exceeds 100 points, with no element scored less than 2. An OPEN status may be given when no more than one major nonconformity and/or multiple minor nonconformities exist. This can be converted to a PASS within 90 days, or an otherwise agreed time frame, with the acceptance of satisfactory evidence of conformity. This may include on-site verification at the discretion of the assessing activity. An overall evaluation of FAIL will be given if more than one major nonconformity is identified, or for a lack of nonconformity resolution within a specified time frame.“合格”全體評価、2未満項目無、項目全體得點100點以上場合與?！癘PEN”（未決）格付、主要不一致及/複數小不一致場合、與。、90日以內別途合意期限內適合十分証拠受入、“合格”変更。、評価活動任意、現地検証含。複數重大不適合見場合、指定時間枠內不適合対策採場合、“不合格”全體評価與。Assessment Questions評価質問Management Responsibility 経営責任 Element 4.1Question質問Assessor Notes評価者注記Result結果1. Does the facilitys management structure recognize the importance of and place appropriate emphasis on the Material Planning and Logistics function? 施設経営組織、材料計畫及物流機能、重要性認識且適切重視？2. Are there clearly defined job descriptions for all personnel involved in the Material Planning and Logistics function? 材料計畫及物流機能関係全擔當者用明確規(guī)定職務記述書？3. Is an up-to-date listing of contact personnel, including senior management, with day and night numbers, provided to the customer or maintained in the customers system? Does the contact information cover the entire operating time of the customer? 日中及夜間連絡先（電話番號）付上級管理職含擔當者最新、顧客提供、顧客保管？連絡先情報、顧客全體稼動時間？4. Does the Materials organization formally participate in, and sign off during the organizations Advanced Product Quality Planning process? 材料部門、通常、社內先行製品品質計畫過程（APQP）參加、承認？5. Is the science of ergonomics used to assure efficient employee operations in the materials management area? 材料管理場所、効率的従業(yè)員作業(yè)保証、人間工學使用？6. Are key materials measurable defined and tracked? Are they reviewed by senior management on a routine basis? Have these measurable been correlated with customer expectations? Are the most important measurable part of the facilitys Quality Operating System (QOS)?測定可能主要材料明確、追跡？、日常業(yè)務上級管理職検証？測定可能、顧客期待內容合致？測定可能最重要、施設品質作業(yè)（QOS）一部？7. Does the general level of housekeeping in the facility send a strong positive message to the workforce regarding managements commitment to a quality work environment? Is there an efficient trash removal system to support this goal?施設內一般的清掃業(yè)務、質良作業(yè)環(huán)境対経営陣點、作業(yè)者強力前向送？本目標支援効果的排除？Assessment Questions Materials Management System 材料管理 Element 4.2 QuestionAssessor Notes Result1. Is there a documented materials management system for the facility? Does the facility have a Materials Management manual that clearly articulates the Materials Management policy of the facility?施設用文書化材料管理？施設、施設內材料管理方針明確規(guī)定材料管理持？2. Does the facility have documented procedures consistent with the requirements of the MS-9000? Are these procedures effectively implemented?施設、MS-9000要求條件合致手順文書化？手順効率的実施？3. Does the supplier have a material flow layout diagram for the facility? Does the facility design optimize the flow of material through the operation? Have actions been taken to improve facility layout for material flow?納入業(yè)者、施設材料図持？施設設計、業(yè)務通材料最適化？材料施設改善活動行？ QuestionAssessor Notes Result1. Are potential problems, including requirements, which may not be met, communicated to the customer as soon as they are identified at the suppliers location? Does the facility immediately notify the customer regarding any requirements data, which appears to be erroneous? 要求條件含、満足潛在的問題、納入業(yè)者施設明顧客情報伝達？施設、間違明條件関、迅速顧客連絡？2. Is there disposal or rework of tooling for past model or inactive parts without proper authorization by all affected customers? 影響受顧客事前承認無、過去使用部品関、金型（tooling）廃棄手直？3. Are interactive inventory management systems, such as Direct Data Link (DDL), utilized where available from the customer? 顧客利用可能場合、直接（DDL）雙方向在庫管理使用？4. (Where interactive inventory systems are in use) Are daily shortages and new model launch information requirements answered accurately and in accordance with Ford procedures? Is coverage provided throughout customer working hours?（雙方向在庫使用場合）毎日不足分新規(guī)立上情報要求條件、正確回答、手順書合致？対象範囲、顧客稼動時間全體提供？5. Is there a process to assure that initial shipments of new model material are not made without customer approval? 新規(guī)材料初回出荷、顧客承認無行保証？6. Is there a robust process for assuring that (cumulative ship) quantity disagreements with the customer are detected and reconciled in a timely manner? （累積出荷）顧客數量不一致検出、適時調整保証確固？Contract Review / Customer Interface 契約見直/顧客窓口 Element 4.3Assessment Questions QuestionAssessor Notes Result1. Does the facility have the capability to receive requirement planning documents (such as weekly release, daily ship schedules, and sequenced ship schedules (if required by the customer) electronically? 施設、（顧客要求）電子要求數量計畫文書受領能力？ （週次、毎日出荷、及出荷日程）2. Are customer Electronic Data Interchange (EDI) requirements processed directly into the facilitys Material Planning and Scheduling computer system? 顧客電子交換（EDI）條件、直接、施設材料計畫部門及日程計算加工？3. Does the facilitys scheduling system correlate with the customers ship requirements? Is it robust enough to