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1、RECRUITMENT AND SELECTION PROCESS模塊:人力資源管理Module:Huma n Resource Man ageme nt流程:招聘和選拔Process:Recruitme nt and Selectio n系統(tǒng):招聘System:Recruitme nt系統(tǒng)執(zhí)行人:所有經(jīng)理System Champio n:All Man agers目標:Objectives:?為實施一個有效的和系統(tǒng)化的招聘流程來幫助企業(yè)雇傭最合適的熟練的和有才干的人員,這些人要能夠與企業(yè)文化和目標相融合。To impleme nt an effective and systemised re

2、cruitme nt process to assist the bus in ess to employ only skilled and tale nted people who are alig ned with the bus in ess culture and objectives.?招聘過程是一個雙向的過程,這要求企業(yè)以企業(yè)吸引人的地方和空缺的職位作為交換,來吸引熟練人員申請該職位。The recruitme nt process is a two-way process which requires the bus in ess to reciprocate the attra

3、ctive ness of the bus in ess and vaca nt positi on to attract skilled people to apply for the positi on.程序:Procedure:?確定空缺職位的職責(zé)標準。確保這些標準清楚說明了要求的資格、經(jīng)驗和個人特長如吸引人的性格。重要的是,吸引合適的與企業(yè)文化相符的熟練人員。Define the role criteria of the vacant position. Ensure that this criteria clearly articulates required qualificati

4、 ons, experie nee and pers onal attributes such as desired personality. It is important to attract suitably skilled people who will fit into the bus in ess culture.RECRUITMENT AND SELECTION PROCESS用誠懇的方式對空缺職位做廣告,來推廣企業(yè)的特征。為此,可以制作企業(yè)宣傳冊來 闡明為該企業(yè)工作能獲得的好處。Advertise the vacant position in an appealing mann

5、er promoting the attributes of the bus in ess. This can be achieved by developi ng a bus in ess profile that articulates the ben efits of work ing for your bus in ess.? 企業(yè)可能在內(nèi)部和外部對空缺職位打廣告。The bus in ess can advertise the vaca nt positi on both intern ally and exter nally.?在內(nèi)部做廣告:In ternally:?內(nèi)部通訊和出版

6、物Internal n ewsletters and publicati ons;?人力資源列表;Huma n Resource listi ngs; and? 團隊公告牌Team Notice Boards.?在外部做廣告:Externally :?推薦人Referrals;? 招聘咨詢顧問Recruitme nt con sulta nts;? 獵頭Headh un ti ng;? 互聯(lián)網(wǎng)廣告;Internet advertis ing; and? 在媒體上做廣告,(即報紙、雜志等)Advertis ing in hard copy media, (i.e. n ewspapers, ma

7、gaz ines etc).RECRUITMENT AND SELECTION PROCESS?選擇過程包括從所有申請信中進行篩選和創(chuàng)建一個面試候選人的簡短清單。該過程包含以下步驟:The Select ion process in volves sort ing through all applicati ons and creati ng a short list of pote ntial can didates for in terview. This process in volves the followi ng steps:?在書面申請信中篩選Sort ing through w

8、ritte n applicati ons;?電話通知候選人Teleph one pote ntial applica nts;? 在面試中,用記錄表記下你的第一印象;Record your first impressi on in a table to assist you whe n in terview ing; and?制定個人面試的日程Schedule pers onal in terviews.? 進行個人的面試能由幾個階段來完成。Con duct pers onal in terviews which can be completed in a nu mber of stages

9、.?利用準備好的面試問題來確保你從所有申請人處獲得正確的信息。Use prepared in terview questi ons to en sure that you derive the right in formati on from all applica nts.? 經(jīng)過第一輪篩選后,這一輪的面試可能只有2-3人參加,尤其是在申請人眾多的情況下The first round of in terviews will en able you to create a short list of 23applica nts, particularly if you have a large

10、 nu mber of applica nts to choose from; and? 第二輪的面試應(yīng)該請相關(guān)員工一起參加,以幫助你確定申請人與團隊和企業(yè)文化的 融洽處。The sec ond round of in terviews should in clude your team members in order to assist you to determine how well the applicant will fit in with the team and culture of the bus in ess.?建議進行一些資格測試(使用計算機的能力、個性測試等),或聘請專

11、業(yè)公司來對 申請人進行這些測試,以確認其是否勝任于該職位。It is a good idea to con duct qualificati on tests (computer literacy, pers on ality testi ng etc) or outsource these tests to con firm that the applica nts are qualified for the positi on.RECRUITMENT AND SELECTION PROCESS? 在向成功的申請人發(fā)出聘任邀請之前要進行證明人核實。Con duct refere nee ch

12、ecks on the successful applica nt before offer ing them the positi on? 證明人核實一般是通過打電話來進行的,然而一些公司也會選擇用電子郵件或信件 聯(lián)系證明人。Refere nee checks are gen erally con ducted via teleph one, however some bus in esses may choose to con tact referees via email or letter.? 發(fā)出的聘任信是一份書面的文件,并需要由企業(yè)和新雇員雙方在開始工作的日期之前 共同簽署。Off

13、er of employme nt is a writte n docume nt and n eeds to be sig ned by both the bus in ess and new employee prior to the start ing date.?應(yīng)該為成功的申請人接收和回復(fù)雇傭聘任信設(shè)定一個時間框架。如果新雇員沒有在指 定的時間內(nèi)提交該信,將考慮對其終止聘任。A timeframe should always be set in order for the successful applica nts to receive and retur n the sig ne

14、d offer of employme nt. Should the new employee fail to submit this within designated timeframe, consideration should be made for expiry of offer.?在新雇員第一天到企業(yè)上班時需要進行入職程序。The in ducti on process n eeds to be con ducted on the new employee s first day at thebus in ess.? 該入職程序是一個正式的結(jié)構(gòu)化的程序,用于向新雇員介紹企業(yè)及其制度

15、。This in ducti on process is a formal structured process desig ned to in troduce the new employee to the bus in ess and its systems.RECRUITMENT AND SELECTION PROCESS關(guān)鍵業(yè)績指標:Key Performa nee In dicators:1. 利用及時和系統(tǒng)化程序進行招聘。Con duct recruitme nt using a timely and systematic process.2. 所有在同一部門內(nèi)的員工必須在第二輪面試中會見侯選的的新員工。All team members within the division hiring new

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