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1、IT職業(yè)英語(yǔ)教程一級(jí) 授課課件 信息產(chǎn)業(yè)部電子教育與考試中心 全國(guó)IT職業(yè)英語(yǔ)水平考試項(xiàng)目組 Teachers Courseware Level One All Rights Reserved Unit 6 Reservations 預(yù)約 2 Contents vReservations Listening Offer application support by phone; Know about multimedia; Write e-mails to make and cancel reservations. 4 6.1 Reservations (45 min) A. Warm-up

2、exercises 熱身練習(xí)熱身練習(xí) Listen to the conversation and answer the following questions: What kind of room does the man prefer? What time would the man like to make the reservation for? 1.Why does he want to reserve the suite? 5 vWoman: Grand hotel! May I help you? vMan: Yes, Id like to reserve a room for

3、two on the 21st of March. vWoman: Well, would you like a smoking or non- smoking room? vMan: Non-smoking please. vWoman: OK, a non-smoking room for 2. For how many days? vMan: I am going there for 5-day seminar. So Ill stay there for 6 nights. 6 B. Listening & speaking 聽說(shuō)聽說(shuō) Listen to the following d

4、ialogues, and learn how to make reservations with Michael. Very often you have to make reservations for seats in a restaurant, for rooms in a hotel, or for receiving a visit from technical support 6.1 Reservations 7 C. Reserving at a restaurant 預(yù)訂餐廳預(yù)訂餐廳 Speaker 1: Formal I was wondering if you have

5、a table for four tonight. Could you tell me if it is possible to reserve a private dining room for Saturday? Neutral Can I have a 4-person table next Friday? Id like to have a small dining room for two important clients. InformalA big table for 8, please. 6.1 Reservations 8 C. Reserving at a restaur

6、ant 預(yù)訂餐廳預(yù)訂餐廳 Speaker 2: Formal Certainly, sir/maam. Accepting Im sorry, but Im afraid the schedule is already full. Refusing Neutral Yes, of course. Accepting Sorry, but thats not possible. Refusing Informal OK. Accepting Im afraid not. Refusing 6.1 Reservations 9 D. Making reservations 進(jìn)行預(yù)定進(jìn)行預(yù)定 In

7、this activity, students practice different ways to: Make reservations. 6.1 Reservations 10 6.1 Reservations D. Making reservations 進(jìn)行預(yù)定進(jìn)行預(yù)定 1. 2. 3. 4. 5. 11 E. What would they say? 他們會(huì)怎么說(shuō)?他們會(huì)怎么說(shuō)? 1. What would they say to one another? Jack an employee of Creative Software A foreign guest A foreign

8、guest is visiting Jacks company. Jack is making a hotel reservation for him. 6.1 Reservations 12 vI would like to vMonday vMarch the 8th vsure vcharge 13 E. What would they say? 他們會(huì)怎么說(shuō)?他們會(huì)怎么說(shuō)? 2. What would they say to one another? Jessie an employee of ABC Computers Mr. Duncan - a customer Mr. Dunc

9、an is calling Jessie to make a reservation for a visiting support representative. But the schedule for this week is full. 6.1 Reservations 14 vWhat can I do for you? vfine vIm very sorry vis already full vbe suitable vwelcome 15 3. What would you say in the following situations? For example, imagine

10、 you want to book a double room for a week, what would you say to make such a reservation? You would probably say: I was wondering if you have a double room available for a week. Now finish the situational conversations in the textbook. 6.1 Reservations 16 vCan I have a table for two, please? vExcus

11、e me, Ive booked a room on May 19, but could you help me change the date to May 23? vYes, of course. Thursday will be available. vIm sorry, but Im afraid we dont have any available personnel. Our schedule is already full. 17 6.2 Application Support (40 min) Michaels company produces various computer

12、 applications. Listen to these dialogues between Michael and customers. They are talking about problems with their applications. A. Digital imaging 數(shù)字圖像程序數(shù)字圖像程序 B. Computer aided designing 計(jì)算機(jī)輔助設(shè)計(jì)程序計(jì)算機(jī)輔助設(shè)計(jì)程序 18 6.2 Application Support (40 min) A. Digital imaging 數(shù)字圖像程序數(shù)字圖像程序 Listen to the conversati

13、on when Michael is offering support for digital imaging applications. 19 6.2 Application Support (40 min) B. Computer aided designing 計(jì)算機(jī)輔助設(shè)計(jì)程序計(jì)算機(jī)輔助設(shè)計(jì)程序 Listen to the conversation when Michael is offering support for CAD applications. 20 C. Oral practice 口語(yǔ)練習(xí)口語(yǔ)練習(xí) 1. Replace the underlined words with

14、 the ones in the sideboxes. Role-play with your partner and practice the dialogs youve learned 6.2 Application Support 21 vHello, Adobe System, Inc. May I help you? vHello, Im Lucy Feng. Im using Dreamweaver8. But I dont know how to configure remote sites and edit them directly. Could you please tel

15、l me about it? vWell, in the Site panel first, click the New button. The Site Definition dialog box appears. Then click the Basic tab to use the Site Definition Wizard, fill the blanks on each screen, then click Next to advance through the setup process, or click Back to return to 22 v(continued) a

16、previous screen. To edit files on remote sites, goto the Files Panel, click the Connect to Remote Host button in the toolbar to view the remote site. Then locate the file or folder in the Remote View. Double click it, make your changes and save, and the file will be automatically saved and uploaded

17、to remote sites. vOK. I think Ive got it. Thank you. vYou are welcome. Have a nice day! 23 2. Imagine that you work for Adobe, Inc. You are answering a phone call. Play your role according to the clues given in the brackets 6.2 Application Support 24 D. Dictation 聽寫聽寫 Listen to another two telephone

18、 conversations. Fill in the blanks with the words you have heard, and learn how to answer a phone call 6.2 Application Support 25 D. Dictation 聽寫聽寫 Key: Microsoft Word 2003 document horizontal removing the underline editing the border Header and Footer Borders and Shading Anytime Customer Service wh

19、en it crashed after another crash incompatible with configured multiple quality of video card propertys solve the problem further questions 6.2 Application Support 1.2. 26 6.3 Multimedia (40 min) A. Overview to multimedia 多媒體概述多媒體概述 Read this document about multimedia. 27 6.3 Multimedia Vocabulary B

20、. Words & expressions 詞匯與短語(yǔ)詞匯與短語(yǔ) diverseadj. 不同的,多樣的不同的,多樣的 direadj. 緊急的,急需的緊急的,急需的 effectivenessn. 效率效率 graphicsn. 圖形圖形 animationn. 動(dòng)畫動(dòng)畫 spreadsheetn. 電子表格電子表格 videoconferencingun. 視頻會(huì)議視頻會(huì)議 transmitv. 傳輸傳輸 innovative5uadj. 創(chuàng)新的創(chuàng)新的 28 Multimedia is one of the most fascinating 令人著迷的令人著迷的 and fastest g

21、rowing areas in the field of 增長(zhǎng)領(lǐng)域增長(zhǎng)領(lǐng)域 行業(yè)行業(yè) Information Technology. v 多媒體是信息技術(shù)行業(yè)最令人著迷的最快速的增多媒體是信息技術(shù)行業(yè)最令人著迷的最快速的增 長(zhǎng)領(lǐng)域之一。長(zhǎng)領(lǐng)域之一。 29 The term “multimedia” describes a number of diverse technologies (that allow visual and 多樣化的 audio media to be combined in new ways for the purpose of communications.) v多媒體

22、一詞用來(lái)描述一系列多樣化的技術(shù),多媒多媒體一詞用來(lái)描述一系列多樣化的技術(shù),多媒 體為通信提供了一種將視覺(jué)、聽覺(jué)媒體結(jié)合在一體為通信提供了一種將視覺(jué)、聽覺(jué)媒體結(jié)合在一 起的全新方式。起的全新方式。 30 Schools are perhaps in the direst need of the 需要需要 effectiveness and power of multimedia. 高效高效 有力有力 v 學(xué)校也許最需要多媒體的高效和有力。學(xué)校也許最需要多媒體的高效和有力。 31 Using multimedia software or presentations is a great way t

23、o introduce new concepts and technologies to students. v 使用多媒體軟件或演示,是向?qū)W生介紹新概念和使用多媒體軟件或演示,是向?qū)W生介紹新概念和 技術(shù)的良好方法。技術(shù)的良好方法。 32 Multimedia simply combines text, sound, graphics, video and animation into a 動(dòng)畫動(dòng)畫 powerful new tool, especially in the hands of students. v多媒體將文本、聲音、圖像、視頻和動(dòng)畫簡(jiǎn)單的多媒體將文本、聲音、圖像、視頻和動(dòng)畫簡(jiǎn)單

24、的 綁定在一起,形成了一個(gè)強(qiáng)有力的工具,特別是綁定在一起,形成了一個(gè)強(qiáng)有力的工具,特別是 對(duì)學(xué)生來(lái)說(shuō)。對(duì)學(xué)生來(lái)說(shuō)。 33 With multimedia, even a basic office application such as a word processor or a 辦公軟件辦公軟件 文本處理器文本處理器 spreadsheet becomes a powerful tool for 電子表格電子表格 business. v利用多媒體,諸如文本處理器或者電子表格這樣利用多媒體,諸如文本處理器或者電子表格這樣 的基本辦公軟件也會(huì)成為商業(yè)上的有力工具。的基本辦公軟件也會(huì)成為商業(yè)上的有力

25、工具。 34 Pictures, animation and sound can be added to these applications, emphasizing important points in the documents. v這些軟件可通過(guò)添加圖片、動(dòng)畫和聲音來(lái)強(qiáng)調(diào)文這些軟件可通過(guò)添加圖片、動(dòng)畫和聲音來(lái)強(qiáng)調(diào)文 件中的重要點(diǎn)。件中的重要點(diǎn)。 35 vAnother important practice of multimedia in business is videoconferencing, (which conducts a conference between two o

26、r more participants at different sites by using computer network to transmit audio and video data.) v在商業(yè)中,視頻會(huì)議是另一個(gè)重要的多媒體應(yīng)用。在商業(yè)中,視頻會(huì)議是另一個(gè)重要的多媒體應(yīng)用。 視頻會(huì)議使用計(jì)算機(jī)網(wǎng)絡(luò)來(lái)傳遞音頻、視頻數(shù)據(jù),視頻會(huì)議使用計(jì)算機(jī)網(wǎng)絡(luò)來(lái)傳遞音頻、視頻數(shù)據(jù), 使得身處不同地點(diǎn)的多個(gè)參加者可以召開會(huì)議。使得身處不同地點(diǎn)的多個(gè)參加者可以召開會(huì)議。 36 vMultimedia makes possible innovative and interactive games wit

27、h greatly enhanced feeling and experience, which just come alive with immersive sounds and dazzling graphics. v多媒體利用更多增強(qiáng)的感受和經(jīng)歷來(lái)使創(chuàng)新和交多媒體利用更多增強(qiáng)的感受和經(jīng)歷來(lái)使創(chuàng)新和交 互的游戲成為可能,這些游戲帶來(lái)令人沉醉的音互的游戲成為可能,這些游戲帶來(lái)令人沉醉的音 效和炫目的畫面。效和炫目的畫面。 37 vThe basic tool (set for building multimedia projects )contains one or more authori

28、ng systems and various editing applications for text, images, sounds and videos. v為建筑多媒體工程設(shè)定的基本工具包括多個(gè)編著為建筑多媒體工程設(shè)定的基本工具包括多個(gè)編著 系統(tǒng)和各種不同的文本、圖像、聲音和視頻編輯系統(tǒng)和各種不同的文本、圖像、聲音和視頻編輯 軟件。軟件。 38 vA few additional applications are also useful for capturing images from the screen, translating file formats, and moving

29、files among computers for the sake of teamwork. v另一些工具可用來(lái)進(jìn)行屏幕圖像捕捉,轉(zhuǎn)換文件另一些工具可用來(lái)進(jìn)行屏幕圖像捕捉,轉(zhuǎn)換文件 格式,為團(tuán)隊(duì)合作在多個(gè)電腦中移動(dòng)文件。格式,為團(tuán)隊(duì)合作在多個(gè)電腦中移動(dòng)文件。 39 C. Grammar 語(yǔ)法點(diǎn)語(yǔ)法點(diǎn) it作形式主語(yǔ) 6.3 Multimedia 40 it作形式主語(yǔ) It 作形式主語(yǔ),動(dòng)詞不定式作真實(shí)主語(yǔ)的情況并不罕見,如果不作形式主語(yǔ),動(dòng)詞不定式作真實(shí)主語(yǔ)的情況并不罕見,如果不 使用這個(gè)句式,按照不定式作主語(yǔ)的方式排列句子各成分的次序,使用這個(gè)句式,按照不定式作主語(yǔ)的方式排列句子各成分的次

30、序, 句子會(huì)顯得頭重腳輕。所以通常都用句子會(huì)顯得頭重腳輕。所以通常都用 it 作形式主語(yǔ)的方法來(lái)表作形式主語(yǔ)的方法來(lái)表 現(xiàn),例如:現(xiàn),例如: With these multimedia tools, it is possible to make your creative life easier. 形式主語(yǔ)真正主語(yǔ) 6.3 Multimedia 41 請(qǐng)見下例進(jìn)一步體會(huì)其應(yīng)用方式: 1. It is easy (for me) to understand C+. 對(duì)我來(lái)說(shuō)C+是容易的。 2. It is necessary for you to secure your computer fro

31、m Internet viruses. 保護(hù)你的電腦免遭網(wǎng)絡(luò)病毒的襲擊是有必要的。 3. It seemed considerate of him to have listed all the details in the developing process. 他列出了開發(fā)流程的所有細(xì)節(jié),好像考慮很周到。 6.3 Multimedia 42 D. True or false 正誤判斷正誤判斷 1. T 2. F 3. T 4. T 5. T E. Multiple choice 單項(xiàng)選擇單項(xiàng)選擇 1. c) 2. c) 3. b) 4. b) 5. d) 6.3 Multimedia 43

32、F. Read and translate 翻譯翻譯 1. The term “multimedia” describes a number of diverse technologies that allow visual and audio media to be combined in new ways for the purpose of communicating. 2. Another important practice of multimedia in business is videoconferencing, which conducts a conference betw

33、een two or more participants at different sites by using computer networks to transmit audio and video data. 多媒體是指為了達(dá)到交流的目的將音頻和視頻媒介通過(guò)新的方式進(jìn)行組合的 各種技術(shù)。 另一個(gè)應(yīng)用是電話會(huì)議,是由不同地點(diǎn)的參與者通過(guò)計(jì)算機(jī)網(wǎng)絡(luò)傳遞音頻和視 頻資料而舉行的會(huì)議。 6.3 Multimedia 44 3. Multimedia makes possible innovative and interactive games with greatly enhanced feeling

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