國家開放大學電大?？啤渡虅战浑H英語(1)》期末試題及答案（試卷號：4015）

1、家開放大學電大?？粕虅战浑H英語(1)期末試題及答案(試卷號：4015)I. MULTIPLE CHOICE. （10 小題,每小題 2 分,共 20 分）Choose the letter indicating the best choice to complete each sentence or answer each question.1. Communication is the process of.A. sending messages.B. receiving messages.C. sending and interpreting messages.2. Messages se

2、nt without words are communications. A. oralB. verbalC. nonverbal3. The communication barriers that exist inside the sender or receiver are called A. internal barriers.B. external barriers.C. communication barriers.4. A letter from the vice president of sales to a client is an communication.A. oralB

3、. internalC. external5. A memo to a coworker thanking her for her support on a project is to A. state a policyB. promote goodwillC. provide a record6. A is a formal report that describes a problem and recommends a solution. A. memoB. letterC. proposal7.reports present information and include little

4、analysis.A. FormalB. Informal8. C. Informationalmessages are organized in indirect order.A. PositiveB- NegativeC. Neutral9. In a letterf is NOT a necessary part.A the subject lineB the addressC. the dateline】0. Proofreading is the process of the message.A. planningB. organizingC. reviewingU. TRUE/FA

5、LSE （10小題，每小題2分，共20分）Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the course book.IL The sender is responsible for reading and listening effectively.12. There are two participants i

6、n the communication process： the message and the receiven13. A paragraph must have at least three sentences to be complete.14. In a direct order the main idea should be placed first.15. A multicultural society is one that made up of people from many cultures.16 All goodwill letters require supportin

7、g information.17. Instant message conversations are informaL18. If possible, a memo should be limited to one page*】9. A friendship letter must have supporting information.20 A formal report has three main parts: preliminary parts, body, and supplementary parts.HI. READING COMPREHENSION. （10 小題,每小題 2

8、 分，共 2 分） Read the following two passages and answer the questions.Passage OnePeter Chang is an employee of the U. S. Department of Agriculture in the northern section of the San Joaquin Valley in California-one of the most productive agricultural areas in the world. Recently, Peter was promoted to

9、the position of agricultural loan clerk.In his new position, he has many reports to read-reports from farmers who are applying for loans； status reports from farmers who have received loans； and reports from his employer the federal government, on new loan programs.After reading so many reports Pete

10、r wonders, u Why are reports so different? Some are long, some are short. Some are simple, some are complex. Some are easy to read, some are difficult to read. Some are coherent, some are not. Some makerecommendations, some do not. Why are reports so different?21. The San Joaquin Valley in Californi

11、a is one of the most A- famous industrial areas.B. popular tourist attractions.C. productive agricultural areas.22. What does Peter do in his new position?A. He reads many reports from several aspects.B. He writes many reports for farmers and banks.C. He is in charge of investment and marketing.23.

12、Why the farmers write reports to Peter?A. To make conclusions.B. To apply for loans.C. To do business with him.24. From reading reports, Peter finds thatA. most of the reports are well written.B. farmers are good at writing reports.C. the reports show great difference.25. What do you think the autho

13、r will talk later?A- The difficulty of the farmers.B The position of Peters supervisor.C. The reasons causing difference of reports.Passage TwoThe people that an organization employs are probably its greatest resource. That is why the management of personnel should be constantly reviewed and improve

14、d.Based on the organization9 s general policy and strategy, surveys should be carried out to assess whether or not staff are satisfied with their jobs. Actions then should be taken to make sure that staff do have job satisfaction.career.First, it is essential to recruit the right person for the job.

15、 Peoples skills should be classified and matched to the organizations requirements. Second, it，s also important to develop peoples skills by training, not just at the start of their job but throughout their career. Training plans should be established and training should be reviewed constantly. Thir

16、d, developing people through teamwork is very important. Staff should feel that they are working together and not by themselves. Last but not least, people should not necessarily stay in the same jobs throughout their career. They should be employed in the job where they are most effective. Developi

17、ng their careers is important.26. What is the article mainly talking about?A. Personnel training.B- Management of personnel.C Importance of human resource.27. Surveys should be carried out in accordance with . A. peoples skillsB. staffs job satisfactionC. the organizations general policy and strateg

18、y28. How many kinds of actions should be taken to meet staffs job satisfaction?A. Three.B. Four.C. Five.29. According to the passaget which of the following statements is NO F true?A An effective work team is very important.B. An employee should be assigned to the position that can fully exert his s

19、kills.C. Personnel training at the start of the job is more important than that in the later period.30. People stay in the same jobs throughout their career.A. shouldntB. ought toC mustntIV. TRANSLATION.(4小題，每小5分，共20分)Translate the following sentences into Chinese.31. Communication is the process us

20、ed to send and interpret messages so they are understood.32. The order of a message depends on how you expect the receiver to react to the message.33. Most business messages are organized using direct, indirect or direct indirect order.34. Informational reports present facts so they include very lit

21、tle analysis.V. WRITING. （20 分）35. According to the given facts, format a business envelope. （10 分）The sender：Prof. Seven Doug, Culture and Education Department, Rain University.32 Brightfield Road, London 3, EnglandFax： 63 449 5256Tel： 25 234 624The receiver:Ms Rally Couch Sales Manager of Sunshine

22、 Book Store77 New York Street, Manhattan, New York, U. S. AV36. Write a memo in a traditional format according to the following situation. （10 分）A friend of your client asks for 50 copies of cultural and educational brochures from you. Write a memo to your colleague who is responsible in this matter

23、, enquiring about the brochures content and price.試題答案及評分標準（僅供參考）2分，共20分）I. MULTIPLE CHOICE. （10 小題，每小JChoose the letter indicating the best choice to complete each sentence or answer eachquestion.12345678910cCACBCCBAcIL TRUE/FALSE （10小題，每小題2分，共20分）Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the coursebook.11121314151617181920FFFTTFTTFTIII. READING COMPREHENSION （10 小題，毎小題 2 分，共 20 分）Read the following two passages and answer the questions.