速賣通服務回復模板

1、.下單已付款Dear friend,Thank you for paying for your order no. . We are preparing for your order. We will pay more attention to your order and send it asap. Any questions please feel free to contact us, we will help you within 12 hours.Thank you in advance. Have a nice dayBest Wishes已發(fā)貨的Dear friend,Thank

2、 you for your support. We had sent out your order Please trace it by on It always takes 15-60 days to arrive. But as you know, now is shopping season, it may delay about 10 more days to arrive. Please understand us. Hope you will like it and offer us positive feedback. If you have any dissatisfactio

3、n, please give us the opportunity to resolve the problem before leave us a negative feedback.Thank you in advance. We look forward to providing you with the best buying experience again on AliExpress! Best Wishes俄羅斯客戶Dear friend,Thank you for your support. We had sent out your order no. Please trace

4、 it by on It always takes 15-40 days to arrive. But as you know, now is shopping season, it may delay about 10 more days to arrive. But as you know, the China Post is very unstable to Russia, it may take 90 days to arrive.Please understand us. Hope you will like it and offer us positive feedback. If

5、 you have any dissatisfaction, please give us the opportunity to resolve the problem before leave us a negative feedback.Thank you in advance. We look forward to providing you with the best buying experience again on AliExpress! Best Wishes俄羅斯倉Dear friend,Thank you for your support. We had sent out

6、your order no. we have send it from our Russian warehouse. Please trace it by on It always takes 3-15days to arrive. But as you know, now is shopping season, it may delay about 10 more days to arrive. Please understand us. Hope you will like it and offer us positive feedback. If you have any dissati

7、sfaction, please give us the opportunity to resolve the problem before leave us a negative feedback.Thank you in advance. We look forward to providing you with the best buying experience again on AliExpress! Best Wishes下單未付款的Dear friend,Thank you for your order . We checked that your order is unpaid

8、. Do you have any requirements on the goods? Any questions please feel free to contact us. we will help you within 24 hours. We will prepare for your order at once after you pay.Thank you in advance. Have a nice dayBest WishesPaypal account: 缺貨取消Hi,Would you please choose the first or second cause n

9、ot by out of stock to cancel the order?Please check here:ns/cancel_order.htmlWe really need your great help.After we check the cause, we will agree the canceling at once, and you will get the refund in 1-7 working days.Nice dayHi dearIm sorry that it is difficult to purchase in marketing.Would you p

10、lease choose the first or second cause not by out of stock to cancel the order?Please check here:We really need your great help.After we check the cause, we will agree the canceling at once, and you will get the refund in 1-7 working days.Nice dayDear friend,Thank you for your reply.Would you please

11、 choose the other cause to cancel the order?We knew it is our fault.But please offer us the big favor.We will offer you some discount in your new order.Hope you can forgive us and change the cause.Please check here:Nice dayDear friends,Thank you for your order.But it seems that the order had not sti

12、ll pay it.If there is anything I can help you, such as price, size, color etc.Please feel free to contact me. In terms of payment is confirmed after,We will deal with the order and shipment public as soon as possible. Thank you!Best Regards2.客人未付款郵件（針對無等級買家，客人可能不會付款）親愛的X,我們感謝你從我們這里購買。但是,我們注意到,你還尚未付款

13、。你可能不知道如何支付。這是一個詳細的支付流程鏈接:如果你有任何問題支付,或者有什么理由,你不想去完成訂單,請讓我們知道。我們可以幫你解決問題的付款方式或更改訂單。再次感謝!期待著答案盡快得到您的。問候,Dear X,We appreciated your purchase from us. But, we noticed that you have no payment yet. You may not know how to pay.This is a detailed payment process links:If you have any questions payment, or

14、there any reason that you dont want to go to complete the order, please let us know.We can help you to solve the question of payment or make any changes to the order.Thanks again! We are all looking forward to get your answer as soon as possible.Best regards,3.客人未付款郵件（價高？給點優(yōu)惠（3%左右）親愛的朋友,今天我觀察你的訂單還是未

15、支付狀態(tài),而我認為,如果你看到我給你付款過程,已經(jīng)知道如何支付。但不知道是什么導致了你還沒有付款,如果你認為這個價格是高的,我可以給你3%的折扣。希望再次見到你到我的店,我們可以長期合作。Dear friend,Today we observe your order or fail to pay the state, and we think that if you see we give you payment process, already know how to pay.But dont know what causes you havent payment, if you think

16、 the price is high, we can give you a discount of 3%.Hope to see you again to my shop, we can long-term cooperation.Best Regards4.客人未付款郵件（其他賣家比你這個便宜，強調(diào)你質(zhì)量和服務，列一個你的服務流程從咨詢到收貨）親愛的朋友，已經(jīng)幾天過去了，我想可能你是看到比我更便宜的賣家。我們在中國經(jīng)營鞋包配飾有四年了，有自己的工廠和超過100名員工。發(fā)貨前還會再一次仔細檢查，這樣就盡量避免了您的損失，如果確實有質(zhì)量問題，拍照證實后我將在下次訂單補上上次的衣服。周到的服務是商

17、業(yè)合作的基礎(chǔ)，相信我們能成為很好的商業(yè)伙伴Dear friend,A few days passed, and we think maybe you found some cheaper than my shop.We have four years experience of Bags, Shoes & Accessories business in China, and we have our own factory and more than 100 employees. We will carefully examined again before the shipment, and

18、try to avoid your loss, if there is quality problem, take pictures after that, we will fill the last clothes in the next order.Thoughtful service is the foundation of business cooperation, believe we can become very good business partner.Best Regards 收到好評Hi,dear friendThank you for your recent five-

19、star feedback about your order.Your satisfaction is hugely important to us, and keeps us motivated to try harder for our customers!We are updating the items everyday, you can check out more great products from our store: We hope we will see you again on our store soon.Thank you in advance. Best Wish

20、esWangsan7 Wangsan4 Wangsan1 網(wǎng)三5Hi,dear friendThank you for your recent five-star feedback about your order.Your satisfaction is hugely important to us, and keeps us motivated to try harder for our customers!We are updating the items everyday, you can check out more great products from our store: We

21、 hope we will see you again on our store soon.Thank you in advance. Best WishesWe also have Russian warehouse now,more faster: Thank you for your support.Welcome to our store againThank you for your support.Welcome to our store again Now we have size L,length is 160cm and we are producing this dress

22、 with long sleeve未收到評價Dear friendThank you for your shopping on our store. Do you receive your order? If yes, would you please offer us a positive feedback. Your shopping experience is very important to us and our business. And it is a good way to help others to make purchase like you.If you have an

23、y dissatisfaction, please give us the opportunity to resolve the problem before leave us a negative feedback.Thank you in advance. We look forward to providing you with the best buying experience again on AliExpress! Best Wishes3.收到中差評后：Dear,We are sorry to see that you left negative or neutral feed

24、back relating to your recent purchase experience from our store. Please contact us at any time so we can find out why you were unhappy and resolve your problems. And we will offer you a satisfied solution about that. Please feel free to contact us. We hope then you can revise your feedback into a po

25、sitive feedback for us! Thank you in advance. Best Wishes4. 客戶回復中差評后，反應質(zhì)量不好等情況，我們根據(jù)實際情況，給以一定的賠償，讓客戶改為好評Dear friend,We are so sorry to check that you leave us neutral feedback of the order We are so sorry about the problem you told us.If you can change the feedback. We can offer you 1-5$ off discount

26、 in your new order. Would you please change the feedback? Please check here to change the feedback:We are begging for your forgiveness and understanding.Thank you in advance.Have a nice day俄羅斯客戶大包發(fā)Dear friend ,Thank you for paying for your order As for the unstable shipping to Russia by China Post,

27、We will send the Whole parcels to our Russian warehouse in Moscow by EMS, and then send your parcel to you by Russian Post from Moscow. It is more fast than China Post.So would you please tell us your full name and your address in Russian by station message?AS followingyour full name:detail address:

28、post zip;Telephone no:By the way, we will update a temporary tracking number for you, After the parcel has arrived in Moscow, you can ask us for the Russian tracking number.We are waiting for your reply.Have a nice dayThe quality is very good.it is better than other store.And this item have each size from S to L. I will consider buy some new arrivals in this store.Dear Aleksandra Pl