空乘面試技巧分享

1、空乘面試技巧分享空乘面試時(shí)候不要緊張， 保持自信 和自然的笑容，一方面可以幫助你放松 心情，令面試的氣氛變得更融洽愉快 ;另 一方面，可令考官認(rèn)為你充滿自信， 能 面 對(duì)壓力。面試前 應(yīng)對(duì)所有職員保持禮貌，要知道， 他們可能成為你的同事。 進(jìn)門(mén)前先敲 門(mén)， 和主考人禮貌地打招呼。面試時(shí) 談話時(shí)要與考官有恰當(dāng)?shù)难凵窠?觸，給主考官誠(chéng)懇、 認(rèn)真的印象。 點(diǎn)頭 不 可太急，否那么會(huì)給人留下不耐煩及想 插 嘴的印象。談話時(shí)切忌東張西望，此 舉 有欠缺誠(chéng)意之嫌。身體語(yǔ)言： 待主考人邀請(qǐng)時(shí)才禮貌地坐下， 坐 的時(shí)候要保持筆直。 留意自己的身體語(yǔ) 言，要大方得體。 蹺腿、 左搖右擺、 雙 臂 交疊胸前、 單

2、手或雙手托腮都不適宜。切忌一些缺乏自信的小動(dòng)作： 男士 應(yīng)防止把弄衣衫、領(lǐng)帶及將手插進(jìn)褲袋避用內(nèi);女士不宜經(jīng)常撥弄頭發(fā)， 過(guò)分造作 免把弄手指或原子筆、眼鏡及說(shuō)話時(shí) 手掩嘴。 面試完結(jié)離去時(shí)，向主考人 謝及說(shuō)再見(jiàn)。答復(fù)下列問(wèn)題的態(tài)度： 態(tài)度誠(chéng)懇，不宜過(guò)分客套和謙卑 題時(shí)，應(yīng)禮貌地請(qǐng) 長(zhǎng)處時(shí)，要老實(shí)而 位的要求，充分表 才干。不懂得答復(fù) 認(rèn)，給主考人揭穿 語(yǔ)調(diào)：不太明白主考人的問(wèn) 他重復(fù)。 陳述自己的 不夸張，要視空乘職 現(xiàn)自己有關(guān)的能力和 的問(wèn)題，不妨坦白承 反而會(huì)弄巧成拙。語(yǔ)調(diào)要肯定、正面，表現(xiàn)信心盡量 防止中、英文夾雜。盡量少用語(yǔ)氣助詞， 防止給主考人一種用語(yǔ)不清、 冗長(zhǎng)、不 認(rèn) 真及缺乏

3、自信的感覺(jué)。講錯(cuò)話要補(bǔ) 救 在講錯(cuò)話之后，你亦不要放棄，必 須重 新振作，繼續(xù)答復(fù)其它問(wèn)題?？粘嗣嬖囎晕医榻B 中英文 1、good morning/afternoon,my name is yanghaiyan ,you can call me like the feeling flying in the sky like a swallow.it is really a great honor to have this opportunity for a interview, i would like to answer whatever you may raise, and i hope

4、i can make a good performance today.now i will introduce myself am 20 years old,born in shandong grow up in a sweet family,composed of my dad,mom,brother and am an optimistic and confident have full confidence in a bright future,and i believe i can do well in and diligence are crucial to most future

5、 careers,i will try my best. altough i just graduated from school, i have confidence to venture my funture.scoaring in the sky as an airhostess has been a dream for me since is why im longing for a job on a plane, and this is why im standing here for this hope my application will be granted ,so that

6、 i will delive my best servies throughout the world as a airhostess member of caac and my dream can come ture.thats talking to you .thanks.2、My name is ZHangHang,Im nineteen years old and Im from ZhangQiu,JiNan,where there is a famous springs called BaiMai and there have been the hometown of the fam

7、ous poet a word,my hometown is a very beautiful place with a long like singing playing basketball, the personality is bright and want to study in this school very much,and I dream to be an excellent flight me and please give me a chance.3、Hello, my name is XXX, 16, from XX school. From childhood, I

8、have a dream, that is like a bird can fly in the sky, and now I finally have the opportunity to realize the dream of, if I can get this job, Ill try my best to do everything, because I like this job, I often attend school activities organized by the school, also in the school student, I also exercis

9、e myself, so I am confident I can do this job, I love life, love dancing, love this job , so today I stand here. Ill go to face with a smile. I hope I can very well today. 你好，我 叫 XXX ， 今年 16 歲，來(lái)自 XX 學(xué)校， 從孩提時(shí)起 我就有一個(gè)夢(mèng)想，那就是能 像鳥(niǎo)兒一樣 在藍(lán)天中飛翔，現(xiàn)在我中終 于有時(shí)機(jī)實(shí) 現(xiàn)夢(mèng)想了，如果我能得到這 份工作，我 會(huì)盡力做好所有的事情，因 為我喜歡這 份工作，我在學(xué)校里經(jīng)常參 加一

10、些學(xué)校 組織的活動(dòng)，而且也是學(xué)校 學(xué)生會(huì)的， 在學(xué)生會(huì)我也鍛煉了自己， 所以我有信 心能勝任這份工作，我熱愛(ài)生活，熱愛(ài) 舞蹈，更熱愛(ài)這份工作，所 以今天我站 在了這里。我會(huì)以微笑去面 對(duì)。我希望我今天能表現(xiàn)的非常出色 Although I will not promise, but I will try to do the best it 雖 然我不會(huì)承諾， 但是我會(huì)盡力把 它做到 最好 Although my English is not good, but I will strive to change through future 雖然我 的英語(yǔ)不好， 但是我會(huì)通過(guò) 今后的努力 去改變

11、I did not understand what you say, please say it again you can do 我沒(méi)聽(tīng)懂你 說(shuō)的什么，請(qǐng)可以再說(shuō)一 遍嗎 Perhaps I really do not understand that I do, and I am sorry 可能是我真的不 明白，我盡力了， 不好意思 面試常見(jiàn)的問(wèn)題 第一段：I: Tell me about yourself and your past experience.A: For the past 3 years, I have been working in China East Airlines

12、 Corporation Limited. I 抦 very tolerant of people and have been told that this is one of mystrengths. I feel I have a lot to offer as a team member.I: Why are you interested in this occupation?A: It 抯 always been my dream to be a stewardess. And I like travelling to different places.I: What do you t

13、hink is the chief charcteristic for a stewardess?A: Well, a stewardess should be friendly, courteous, patient and treat passengers kindly and politely.I: Do you get angry easily?A: No, I know how to control my temper.I: If a passenger had a accident, what would you do?A: I would give him or her basi

14、c first aid and ask my partner to call for assistance at the same time.I: If you are hired, when can you startwork?A: I can begin to work right away because I am out of work now.I: What are your salary expectations?A: I really need more information about the job before we start to discuss salary. I

15、抎 like to postpone that discussion until later. Maybe you could tell me what is budgeted for the position and how your commission structure works.I: 說(shuō)說(shuō)你自己和你過(guò)去的經(jīng)歷。A: 過(guò)去三年我一直在中國(guó)東方航 空工作。 我待人寬容， 別人都 說(shuō) 這是我的優(yōu)點(diǎn)。我想作為團(tuán)隊(duì)一員， 我 能作出很多奉獻(xiàn)。I: 你為什么對(duì)這個(gè)職業(yè)感興趣 ?A: 成為一名空姐一直是我的夢(mèng) 想， 而且我喜歡到各地旅游。I: 對(duì)空姐來(lái)說(shuō)， 你認(rèn)為主要應(yīng)該具 備的品質(zhì)是什么 ?A

16、: 空姐應(yīng)該待人友好、有禮貌、 有 耐心，對(duì)顧客和藹、彬彬有禮。I: 你容易生氣嗎 ?A: 不，我知道怎樣控制自己的脾 氣。I: 如果有乘客發(fā)生意外， 你會(huì)怎么 辦?A: 我會(huì)為他 /她做根本的急救，同 時(shí)讓同伴尋求救助。I: 如果你被錄用， 什么時(shí)候你能開(kāi) 始工作?A: 因?yàn)槲夷壳皼](méi)有工作， 所以隨 時(shí) 都可以。I: 你希望拿多少薪水 ?A: 在討論薪水前， 我需要更多了 解 這份工作。 我希望遲點(diǎn)討論這個(gè)問(wèn)題， 或 者你可以告訴我這個(gè)職位的預(yù)算薪酬 是 多少，貴公司的傭金制度是如何運(yùn)作 的。imagine 想象 secondary 中級(jí)的 flight attendant 空姐 eyesi

17、ght 視 力 vision 視力 gesture 手勢(shì)tolerant 寬容的 basic first aid 基 本 的急救護(hù)理temper 脾氣 assistance 援助，協(xié)助 作為空中小姐， 懂得一些急救措施 是非常必要的，所以即使你沒(méi)有做過(guò)空 中小姐，但如果做過(guò)護(hù)士，有護(hù)理經(jīng)驗(yàn) (nursing experience) ，你盡可以把它當(dāng)作 自己的優(yōu)勢(shì)表現(xiàn)出來(lái)。1) What made you decide on this type of occupation?positionvocationjob什么原因使你決定從事這類(lèi)工作2) Do you know what are the r

18、esponsibilities of the stewardess?tasksassignmentsobligations 你知道作為空中小姐的職責(zé)是什 么嗎?3) What do you think are the chiefcharacteristics of a stewardess?qualitiestraits 你認(rèn)為空姐的主要品質(zhì) 是什么 ?4) I can begin to work right away because I am out of work now.unemployedlaid offbetween jobs 我可以即刻開(kāi)始上班， 因?yàn)槲椰F(xiàn)在 沒(méi)有工作。第二段：I:

19、 What made you decide on this type of occupation?A: Oh, to tell you the truth, I love the sky. When I was a child, I imagined flying into the blue sky some day. Now, I think the day has come. My dream will come true. And I like travelling very much and I enjoy working with people.I: Can you make you

20、rself understood in English without too much difficulty?A: Yes, I think I am quite fluent in English. I got the certificate of the Secondary English Training last month.I: Do you know what the responsibilities are for a stewardess?A: The main responsibility of the stewardess is to make the passenger

21、s relaxed and happy during the flight. And good service is also important.I: Are you in good health?A: I just had a complete physical examination and I am in top condition.I: Have you had any nursing experience?A: Yes, I have two years of nursing experience, and now I am working as a nurse in a hosp

22、ital.I: How tall are you? What about your eyesight?A: My height is one meter and sixty-eight centimeters. I 抳 e never had any vision problems.I: What would you say are your strengths and weaknesses?A: One of my strengths is my friendliness and open-minded attitude and also I think I have a warm personality. But sometimes, I find it is hard t