職業(yè)安全與健康

1、 osh seminar, 13.-17. june 2005, laila a. windju1occupational safety and health職業(yè)安全與健康 (osh) laila a. windju, hr-manager人力資源部經(jīng)理securitas, norway 賽庫立塔斯公司，挪威 osh seminar, 13.-17. june 2005, laila a. windju2focus on security著眼于安全annual turnover年?duì)I業(yè)額:approx sek 60 bill. 60億瑞典克郎five divisions: annual turn

2、over % 五個(gè)部門：年?duì)I業(yè)額%services europe 歐洲服務(wù)部 40 %services usa美國服務(wù)部31 %systems大客戶技術(shù)服務(wù)部 8 %direct中小客戶服務(wù)部 4 %cash handling services現(xiàn)金服務(wù)部17 %number of employees職員人數(shù): above 200.000 in more than 30 contries分布在30多個(gè)國家的20多萬人.securitas ab賽庫立塔斯保安有限公司賽庫立塔斯保安有限公司 osh seminar, 13.-17. june 2005, laila a. windju3turnove

3、r mnok (direct not included)營業(yè)額百萬挪威克郎(不包括中小客戶服務(wù)部)200020012002200320041.285 1.352 1.527 1.786 1.916approx. 4 200 employees職員約4200人securitas in norway挪威的賽庫立塔斯保安公司挪威的賽庫立塔斯保安公司 osh seminar, 13.-17. june 2005, laila a. windju4“to build confidence, by delivering preventive security solutions profitable bo

4、th to our customers and securitas” 提供對(duì)顧客和公司有益的預(yù)防性安全解決方案，以建立信任關(guān)系.securitas business idea賽庫立塔斯公司的經(jīng)營思想 osh seminar, 13.-17. june 2005, laila a. windju5quality certifications資格證書資格證書nemko機(jī)電產(chǎn)品測(cè)試認(rèn)證機(jī)構(gòu)以及機(jī)電產(chǎn)品測(cè)試認(rèn)證機(jī)構(gòu)以及achilles joint qualification system 資格系統(tǒng)頒發(fā)的證書資格系統(tǒng)頒發(fā)的證書 osh seminar, 13.-17. june 2005, laila

5、a. windju6a-levelb-levelc-levelosh/internal control內(nèi)部控制internal security內(nèi)部安全economy經(jīng)濟(jì)it電腦部personal etc. 人員等securitas - handbook system公司手冊(cè) osh seminar, 13.-17. june 2005, laila a. windju7iso-9001 vs. securitas toolbox 對(duì)公司的工具箱lmanagement responsibility管理責(zé)任focus, policy著眼點(diǎn)，政策the tool box工具箱flat organi

6、zation平面組織結(jié)構(gòu)lrecourse management管理培訓(xùn)employees雇員run the marked市場(chǎng)經(jīng)營lproduct realization產(chǎn)品實(shí)現(xiàn)understand the marked了解市場(chǎng)the value chain價(jià)值鏈l measurements, analysis and improvements衡量，分析和提高economy經(jīng)濟(jì) quality improvements “step-by-step” “逐步”的質(zhì)量提高 osh seminar, 13.-17. june 2005, laila a. windju8flat organizati

7、on平面組織結(jié)構(gòu)平面組織結(jié)構(gòu) osh seminar, 13.-17. june 2005, laila a. windju9lintegrity誠實(shí) lhelpfulness助人lvigilance警戒l 0-limit無限制我們的價(jià)值 osh seminar, 13.-17. june 2005, laila a. windju10the recruitment process osh seminar, 13.-17. june 2005, laila a. windju11recruitment招聘 compliance with group guidelines on recruitm

8、ent, screening and hiring依照招聘，審查和雇用指南;- applicants have to fill out a standard application form申請(qǐng)人填寫標(biāo)準(zhǔn)申請(qǐng)表- using a standardized interview check-list afterscreening people 使用標(biāo)準(zhǔn)面試項(xiàng)目審查人選- applicants have to be approved by the police(clean record) 申請(qǐng)人必須持有公安局證明(無犯罪史) - checking up/controlling information

9、 given in the application form and during the interview with a third party (former employers, society, schools etc.) 由第三人(老雇主，社團(tuán)，學(xué)校等)檢查申請(qǐng)表及面試的信息conditions of appointment任命條件任命條件 osh seminar, 13.-17. june 2005, laila a. windju12training培訓(xùn)培訓(xùn)training accordingly with the legislation根據(jù)立法培訓(xùn)-introduction公

10、司/業(yè)務(wù)介紹 (15 hrs小時(shí)) + ojt在崗位上的培訓(xùn) (3-5 shifts班) - training course培訓(xùn)課 (50 hrs小時(shí)) - specialized courses專業(yè)課supervision監(jiān)督管理-management training (3 levels) 管理培訓(xùn)(3個(gè)層次)level 13 days, group leaders/ supervisorslevel 24 x 3 days branch managerslevel 34 x 3 days area managers13天，小組領(lǐng)導(dǎo)/主管24x3天，部門經(jīng)理34x3天，地區(qū)經(jīng)理securi

11、tas management training公司的管理培訓(xùn) (smt) osh seminar, 13.-17. june 2005, laila a. windju13some of the subject from training course 培訓(xùn)課的一些課題培訓(xùn)課的一些課題working ethicsthe employee shall understand the companys attitude to ethic manners.工作倫理學(xué)雇員要理解公司對(duì)道德的態(tài)度working environment act of 1977the employee shall know t

12、he statutory provisions in working environment act of 1977, which controls the employer and employees responsibility and duties. 1977年工作環(huán)境草案雇員要知道1977年工作環(huán)境草案的法定條款to give the employee knowledge about there rights in legal matters and restriction for the duty we carrying out.使雇員認(rèn)識(shí)到合法權(quán)力和履行職責(zé)的限制 osh semi

13、nar, 13.-17. june 2005, laila a. windju14collaborator conversation/individual assessment同事談話同事談話/個(gè)人評(píng)估個(gè)人評(píng)估the collaborator conversation is a planned, objective and personally conversation between the employee and its nearest superior. the conversation are meant to clarify demands and expectations, an

14、d to co-ordinate employees and the companys requirements.同事談話是雇員與上級(jí)間有計(jì)劃的客觀的私人談話。談話的意義在于澄清需求和期待，及對(duì)同事和公司的要求。it also contains 2-3 conversations within 6 months to follow up the collaborator conversation. 同事談話需在半年內(nèi)進(jìn)行2-3次。yearly personal development conversations.can touch all issues, apart from salary a

15、nd personal benefits. osh seminar, 13.-17. june 2005, laila a. windju15tell me what you expect from me告訴我，你期待我做什么give me the opportunity to do the job給我工作的機(jī)會(huì)give me feedback給我反饋help me where and when i needed 需要我時(shí)，說一聲judge and reward my work with justice公正地看待和評(píng)價(jià)我的工作the guards ”demand” 警衛(wèi)的警衛(wèi)的“需求需求” o

16、sh seminar, 13.-17. june 2005, laila a. windju16our human resources concept我們的人力資源概念我們的人力資源概念 osh seminar, 13.-17. june 2005, laila a. windju17developing the industry發(fā)展產(chǎn)業(yè)發(fā)展產(chǎn)業(yè) the government make laws for security companies政府為保安公司制定法律 the police issue regulations政策決定規(guī)則 customer organizations develop

17、their views and expectations客戶組織發(fā)展他們的觀點(diǎn)和期待 the union, the employees and their organization have their opinions工會(huì)，職員及其組織有他們的看法意見觀點(diǎn) the employer organizations雇主組織 by making sure that we develop the industry, we develop our own business確信的是我們發(fā)展產(chǎn)業(yè)，拓展經(jīng)營 osh seminar, 13.-17. june 2005, laila a. windju18nh

18、osblsecuritaslonaflocal unionsocial partners dialogue and cooperation osh seminar, 13.-17. june 2005, laila a. windju19local meetings, try to solve the problems local地方會(huì)議，試圖就地解決問題regular meeting with the union and hr工會(huì)和人力資源部的例行會(huì)議local and regional meetings當(dāng)?shù)睾偷貐^(qū)會(huì)議national and international meetings國內(nèi)國際會(huì)議discussion to day is about drug testing今日討論的是關(guān)于毒品檢驗(yàn) the union工會(huì)工會(huì) osh seminar, 13.-17. june 2005, laila a. windju20securitas health service保健服務(wù)保健服務(wù) securitas offer its employees local medical consultations, geographically covering every part of norway. 公司提供雇員醫(yī)藥資訊，覆蓋挪威的所有地理區(qū)域