SixSigma的理解

1、第第1 1 部部 6 6sigmasigma的槪念的槪念第第 2 2 部部 SDISDI的的 6 6sigmasigma 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 (CP)(CP) 6 6 6 6 GE GE 6 6 6 (Dr. Harry, 6 ) 6s6s , , (Working Smarter)(Working Smarter)spec1/21/2+6s6s-6s6s-3s3s+3s3s6 6 1987 1987 6 6( (s s) ) . . , , . . - -MikelMikel J.Harry, J.Harry, PhPh.D.D.1. 6s s :

2、 (100 3.4 )2. 6 : 6s s , 3. 6 : 6s s 4. 6 : 6 / Six SigmaSix Sigma 6 6 6 6 6 . . PPM PPM 6 3.46 3.4 5 233 5 233 4 6,210 4 6,210 3 66,807 3 66,807 2 308,537 2 308,537 ( ( 1.51.5s s ) )6 5 , Process 4 , QC7 3 , Six SigmaSix Sigma 1/1/ 1/ 301.5/ Six Sigma Six Sigma BenchmarkBenchmark 2 2 3 4 5 6 3 4 5

3、6 - -The Vision of Six Sigma : The Vision of Six Sigma : Mikel Mikel J. Harry,1997-J. Harry,1997- (PPM)100,00010,0001,000100101(IRS) (140,000) 233PPM 3.4PPM (0.43PPM)66,81066,810 , , , ( 1.5s s) 2 308,537 3 66,807 4 6,210 5 233 6 3.4PPMCPDefectHP(5.2)Motorola(5.5) TI(5.7) SDIUser (4.3)Panel (3.4)DOT

4、 (5.0) PPM2520151053.4233621066807308537500000%Sigma 6 5 4 3 2 1 6MotorolaMotorola5(GE)4(SDI)10%1015% 6 / / / Motorola Motorola Allied Signal Allied Signal ABB ABB GE GE SONY SONY FutureFuture Plan Plan 19931995(1)Sigma Level : 3.7 4.7:$7.75 coil (2%) : $ 4 (steel) : $2.85 :%0.3 : $0.61999 6 *6 1987

5、1992(1)Sigma Level : 4 5.5 5 $24 () $10 ( )1992 2 10 Jet engine 19941996(1)Sigma Level : - :$12 63% 53% 49% 96%Set-up 76%Cost Productivity 6% 19951997 (1)Sigma Level : 4.4 38 2000 6 1997 Sigma Level : 3.5TQC+6s 500PPM 6s . . . . . . . .6 Six SigmaSix Sigma Six SigmaSix Sigma EngineEngine Six SigmaSi

6、x Sigma/ / ( (Black Belt)Black Belt) Six Sigma 6 6 6 s s Infra Infra ( (BB)BB) (Project Review) (Project Review) Measure ToolAnalyze ToolImprove ToolControl Tool / / 6 6s s / / MeasureAnalyzeImproveControl6 ABCD( , ) 6 35 1 ()( ) 6 Our Survival BusinessGrowth .CustomerSatisfaction , . Quality,Cost,D

7、elivery,Service .ProcessCapability .ProcessVariation .StatisticalThinking . StatisticalTechnique .Measure . Chart .Solve Implement .6 (CP: Process Capability)INPUTPROCESSOUTPUT =INPUTOUTPUT=ProcessProcess , , , ( (Defect)Defect) ( (Variation)Variation) , , , , . . . . Yield Yield Productivity Produc

8、tivity TotalCycle TimeReductionReliabilityTotal CostReduction Life Time MTBF A/S Inventory Lead Time Cycle Time 6 Six Sigma Six Sigma (Product, Process, People) Top-Down (, , , )%() QC 7 QC StoryBottom-Up PPM (Product) (QC, IE, VE, TPM )Top-Down ( ) 6 GE 6 4 , , “ “ ” ” 1015% , 6 80120 (Process) MBB

9、 BB6 (TOP ) ( ) ( ) (6 Belt) (Customization) No Spec No Work ( ) 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 Vision Vision 6 6 6 6 6 6 6 6 6 6 6 6 6 6 Digital NetworkDigital Network化化 化化 化化TrueTrueLeaderLeader可可 ! - - - 98 1.3% - - 1 , 29 - - Digital & Exponential - Data & Process - 大大 Q-Cost 多多 , , 有有

10、6Why? Product Process People 6 6 1 , Global Pro , . , Infra = “ “6 ” ” 2 6 : 6 6 “ “ The way we change ” ” 6 Speedy forInnovative for Networking for7 Values13 6 (SDIs 7 Value) ValuableValuableCompanyCompany 3 3 F “ “6 ” ” ()F Process () 6o o 30% o o Global Managementoo/Networko o ()o / o o 1 o o o o

11、/ o o oGlobal PROPeopleProcessProductF 10 8 6 ()6 6 Project.E ER RP PS SC CM M () 6 Vision Champion Champion 6 PROCESSPEOPLEPRODUCT / / Global Standard ( Global Standard () ) 4 4 1 1 6 6 Project Project Black Belt Black Beltl Overhead,Overhead, l l ProjectProject l ( (DFSS)DFSS)l l Global ERPGlobal

12、ERP l l 6 6 Project Project l Global Global / / / l Q-Cost(ProcessQ-Cost(Process ) ) l ( (, , ,) )l Process Process / / 6 (1996 1998)(1999 2000)(2001 2002)6 . . (BB)(BB). . (Kick-Off)(Kick-Off). . . . . . . . . . ( (DBDB, ,) ). . . . ( (ROI) ROI) . . . . . . . . . . . E - Business. E - Business. . . . . E - Commerce. E - Commerce / 6 Top DownTop Down 6 6 . . BP BP . . . . 6 . . 6 6 Belt Belt GB GB Lead