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1、民航乘務(wù)英語口語教程1優(yōu)制課程In-Flight Entertainment PAX: Excuse me, can I have something to read? CA: Yes. We have in-flight magazines and some local newspapers. Which would you prefer? PAX: Give me a copy of the in-flight magazine, please. CA: Here you are. You will find it in the seat pocket in front of you.2優(yōu)

2、制課程Requesting PAX:Could you possibly spare me a few minutes, Miss? CA: Yes, what can I do for you? PAX: I wonder if you coulld tell me how to get to Hong Kong after I arrive in Shenzhen? CA: There are two ways. You could go either by land or by sea. PAX: Which way is more convenient? CA: By sea, I t

3、hink. PAX: But where can I get on the ship? CA: Well, when you come out of the terminal building, you could find a bus with a sign “from Airport to Seaport”. Get on it and you ll be at the seaport within ten minutes. PAX: How often do the buses run? CA: Im not quite sure, maybe half an hour. PAX: An

4、d how often do ships to Hong Kong run? CA: Once an hour. PAX: (consulting his watch)So I have plenty of time to catch a ship.Thank you very much for the information. CA: Youre very welcome.3優(yōu)制課程Duty-free Sale Ladies and gentlemen: In an effort to further meet your traveling needs, we are pleased to

5、offer you a wide selection of duty-free items. A brochure featuring these items is located in your seat pocket. All items are priced in US dollars. Please check with your cabin attendant for prices in other currencies. Most major currencies and US dollar, travellers checks, are accepted for your pur

6、chases. The major credit cards are also accepted. Thank you.4優(yōu)制課程General Queries and Problems5優(yōu)制課程PracticeCancellation Ladies and gentlemen: May I have your attention, please? We regret to announce that this nicht has been cancelled due to: (1)Weather conditions at airport. (2)Technical problems wit

7、h the Aircraft. All passengers are kindly requested to disembark and follow the instructions of our ground staff. PIease be sure to take all of your belongings with you. We sincerely apologize for this inconvenience. Thlank you.Turbulence Ladies and gentlemen: We are experiencing turbulence. For you

8、r comfort and safety, please remain seated and fasten your seat belt. If any passenger feels airsick, please use the airsickness bag located in the seat pocket in front of you. (Cabin service will be suspended during this period.) Thank you for your cooperation!6優(yōu)制課程7優(yōu)制課程8優(yōu)制課程ComplainingLife is not

9、always satisfactory but we can make complaints to improve things. When your allowable rights are not satisfied or you feel you are not served properly, you can make comments showing that you are dissatisfied or unhappy, this is called compaining. You can make compaints to someone who is responsible.

10、 9優(yōu)制課程10優(yōu)制課程11優(yōu)制課程First Aid CA:Whats the matter,sir? You dont look very well. PAX: Oh, Im afraid Ive caught a bad cold. I have a headache, a sore throat and my nose is stuffed up. CA: Im sorry to hear that. I think youd better take some medicine for colds. Ill get you some at once. And we also have

11、nose-drops. You might as well try them. PAX: Thank you very much.12優(yōu)制課程Practice Emergency13優(yōu)制課程Before Landing We will arrive at the Hong Qiao Airport in half an hour. The arrival time is 10:10 a.m. You should have enough time to pick up your checked baggage. Id suggest you to take the taxi. Its fast

12、er and just as convenient. This is an entry card for keeping a record of all entry passengers. Youll need the immigration form when you go through Immigration and Quarantine. Excuse me, sir. Would you please fill out the forms before we arrive in Hong Kong?14優(yōu)制課程15優(yōu)制課程Disembarkation Please dont un-f

13、asten your seat belt until the plane comes to a complete standstill. After the plane has come to a complete stop, Ill help you with your bags. Hope to see you again. Would you like any assistance through Customs? We hope to have the pleasure of being with you again another time. Dont worry about it.

14、 Youll have enough time to collect your belongings. We have transportation near the aircraft to take you to the terminal building.16優(yōu)制課程Homework currencies 貨幣 credit card 信用卡 duty-free 免稅的 liquors 酒類 jewellery 珠寶 perfume 香水 make-up 化妝品 undercarriage 起落架 flight path 航道 diversionary airport 備降機場 runwa

15、y approach 進場著陸 lift and drag 升力和阻力 typhoon 臺風 longitude經(jīng)度 the Pacific Ocean 太平洋 time zone 時區(qū) fuel bowser 加油車 hatch 艙口,艙蓋 extinguisher 滅火器 portable oxygen bottle 手提氧氣瓶17優(yōu)制課程 exit path with escape strap or slide 有撤離滑帶或滑梯的緊急出口 life vest 救生衣 crash axe 應(yīng)急斧頭 flashlight 手電筒 first aid kit 急救箱 medical condition 醫(yī)療

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