2001統(tǒng)計(jì)控制程序

1、.1. 目的Objective 確定控制和驗(yàn)證過程能力以及產(chǎn)品特性所需的統(tǒng)計(jì)技術(shù)，并通過運(yùn)用及時(shí)掌握質(zhì)量變化缺陷，以便于及時(shí)解決質(zhì)量問題。 Objective of procedure is to identify statistical techniques required to control and verify process capability and product characteristics, to apply and find change of quality defects to assist in solving quality problems.2. 適用范圍A

2、pplicable Scope 進(jìn)貨、過程、成品檢驗(yàn)的抽樣計(jì)劃，控制圖的應(yīng)用，過程能力調(diào)查研究及問題統(tǒng)計(jì)之分析。 This is applicable to sampling plan of purchase, process & finished product inspection, control diagram application, process capability study, and analysis of problem statistics.3. 職責(zé)Responsibility3.1 質(zhì)量部負(fù)責(zé)統(tǒng)計(jì)技術(shù)使用的策劃和歸口管理。 Quality Departmen

3、t responsible for planning and management of statistical technique application.3.2 各相關(guān)部門負(fù)責(zé)統(tǒng)計(jì)技術(shù)的應(yīng)用實(shí)施。 Other relevant departments are responsible application of statistical techniques.4. 工作程序Work Procedures4.1 統(tǒng)計(jì)技術(shù)可用于以下質(zhì)量活動(dòng)： Statistical techniques applied to following quality activities: 開發(fā)和實(shí)驗(yàn)活動(dòng)； Deve

4、lopment and test activities. 對(duì)外購(gòu)件的控制； Control of outsourcing parts. 產(chǎn)品的最終檢驗(yàn)； Final inspection of products 產(chǎn)品失效的分析評(píng)定。 Analysis and assessment of product failure4.2 可供選用的統(tǒng)計(jì)工具有： Following statistical techniques are available: 排列圖； Pareto Diagram. 直方圖； Column Diagram. FMEA； Failure Mode and Effect Analy

5、sis (FMEA). 系統(tǒng)優(yōu)化； System Optimization. 缺陷收集卡； Defect Collection Card. 質(zhì)量控制圖； Quality Control Diagram 相關(guān)法； Correlation Approach 分層法； Hierarchical approach 失效樹分析等。 Fault Tree Analysis, etc.4.3 培訓(xùn)Training 人力資源總務(wù)部應(yīng)針對(duì)上述統(tǒng)計(jì)方法的內(nèi)容，有目的組織進(jìn)行有關(guān)該技術(shù)的所有人員進(jìn)行培訓(xùn)學(xué)習(xí)，使之了解統(tǒng)計(jì)技術(shù)的基本概念，如變差、控制（穩(wěn)定性）能力和過度調(diào)整等。 Human Resource Depa

6、rtment should, based on the above-mentioned statistical methonds, intentionally organize all people of relevant technology to take training as to let them know the basic concepts of statistical techniques, e.g. variance differentiation, control (stability) capability, excessive adjustment, etc.4.4 統(tǒng)

7、計(jì)技術(shù)運(yùn)用Application of Statistical Techniques4.4.1 質(zhì)量部根據(jù)實(shí)際需要，組織相關(guān)部門確定應(yīng)采用的統(tǒng)計(jì)技術(shù)，制訂<統(tǒng)計(jì)項(xiàng)目要求一覽表>，經(jīng)認(rèn)可后，由使用部門實(shí)施。 According need, Quality Department coordinates relevant departments to identify statistical techniques applied and formulate “List of Statistical Item Requirements”, which shall be implemente

8、d by department after being approved of.4.4.2 各責(zé)任部門按統(tǒng)計(jì)項(xiàng)目定期收集數(shù)據(jù)，進(jìn)行統(tǒng)計(jì)分析，并將統(tǒng)計(jì)結(jié)果傳遞給質(zhì)量部。 Department shall periodically collect data per statistical items, and make statistical analysis, with results copied to Quality Department.4.4.3 對(duì)各類統(tǒng)計(jì)分析發(fā)現(xiàn)的異常問題，由質(zhì)量部組織各責(zé)任部門按糾正和預(yù)防措施控制程序辦理。 If abnormal problems found in

9、 statistical analysis, Quality Department shall coordinate relative departments to formulate a plan to correct faults by utilization of “Corrective & Preventative Action Control Procedures”.4.4.4 各部門應(yīng)根據(jù)以下控制項(xiàng)目和控制特性，選擇適當(dāng)統(tǒng)計(jì)方法，其運(yùn)用范圍如下表： Each department shall select appropriate statistical tools acco

10、rding to following control items and control characteristics. The scope of application is listed the table below:使 用 時(shí) 機(jī)When to apply使 用 統(tǒng) 計(jì) 方 法Statistical Techniques Applicable抽樣計(jì)劃SamplingPlan折線圖LineChartX-R控制圖X-RControl DiagramP控制圖P ControlDiagram因果圖Cause-Effect Graphing排列圖ParetoDiagram檢查表CheckLis

11、tSPC分析SPCAnalysisR&R分析R&RAnalysisPPM新產(chǎn)品開發(fā)時(shí)New Product Development進(jìn)貨檢驗(yàn)Purchase Inspection過程檢驗(yàn)Process Inspection成品檢驗(yàn)（出廠）Finished Product Inspection其他Others測(cè)量系統(tǒng)分析Measurement System Analysis內(nèi)部審核Internal Audit設(shè)備保養(yǎng)Equipment Maintenance4.5 統(tǒng)計(jì)技術(shù)的應(yīng)用成果評(píng)定Assessment of Application Results of Statistical

12、 Techniques 質(zhì)量部每年對(duì)每項(xiàng)統(tǒng)計(jì)技術(shù)組織有關(guān)人員進(jìn)行評(píng)價(jià)，評(píng)價(jià)的主要內(nèi)容有： Quality Department to coordinate relevant persons to assess statistical technique on yearly basis. Any assessment includes:）統(tǒng)計(jì)技術(shù)的應(yīng)用方法和過程； Application method and process of statistical techniques.）統(tǒng)計(jì)技術(shù)的應(yīng)用效果及應(yīng)達(dá)到的目標(biāo)。 Application effects and expected objective of statistical techniques.5 相關(guān)文件Specific Documents5.1 AICQ/WI-2001-0