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1、HOTELS & RESORTSCONIFERName:姓名Departme nt:部門Employme nt Date:入職日期Positi on:職位Sectio n:分部門Termin atio n Date:離職日期EMPLOYEE EXIT INTERVIEW離職員工問詢內(nèi)容:Message1. Do you have ano ther job:Where?:你是否有另外一份工作?地點(diǎn)在哪兒?2. Would you like to tell us about your new job?:能否告訴我們你的新工作?3. What did you like about your

2、job with the Hotel?:酒店這份工作,你覺得怎么樣?4. In your best judgeme nt, how might your supervisor fun cti on more effectively?在你看來,你主管的職能如何能發(fā)揮得更好?5. Separatio n reas on離職原因6. Please check the resp onse that best describes your feeli ngs most of the time in regard to the work ing con diti ons / en vir onment a

3、t the Hotel?關(guān)于酒店的工作條件/環(huán)境,選出你認(rèn)為最適合的答案。(1) When I first started here , I was introduced to the people with whom I would work.新上任時(shí),我被介紹給將與我共事的同事們。(2) My job was correctly explained to me when I was hired. If no, explain:當(dāng)事人受聘時(shí),得到關(guān)于工作職能的正確說明?如果沒有,請解釋。(3) The workload for me was reas on able.工作量是否合理。(4)

4、I received frequent feedback from my supervisor regarding my performanee.主管能經(jīng)常對(duì)我的工作做出反應(yīng)。(5) I felt free to discuss problems, complaints or suggestions with my supervisor能否跟主管自由交談工作問題、投訴以及建議?(6) I felt free to discuss problems, complaints or suggestions with Personnel Department.能否跟人事部自由交談工作問題、投訴以及建議

5、(7) I felt that my work was appreciated.是否感到自己的工作得到肯定?(8) I felt that my separation with hotel was handled in a fair and acceptable manner我覺得我的上司能很公平地處理我的離職。(9) I would consider working for hotel again in the future.是否愿意將來再為酒店工作?(10) I would consider working for my superior again in the future.是否愿意將

6、來再同現(xiàn)在的上司合作?(11) The check out procedure was han dled efficie ntly.離職手續(xù)處理得很快。(12) M y working conditions 對(duì)于我們的工作條件(13) On-the-job training I received 對(duì)于我所受的任職培訓(xùn)(14) Explanation of what was expected of me on the job. 主管明確了工作要求。(15) M y supervisor 's knowledge of his/her job. 我的主管工作的知識(shí)水平。(16) M ann

7、er in which my supervisor handled my complaints 主管處理我的投訴的方式(17) Quality of 2-way communication between me and my supervisor 我和主管雙方互相溝通的程度。(18) M y professional/work relationship with my supervisor 我與主管的工作關(guān)系。(19) M y professional/work relationship with my co-workers 我與同事們的工作關(guān)系。(20) Co-operation betwe

8、en management and employees in my area 在我的工作區(qū)域里,管理人員與員工的合作情況。(21) M y supervisor 's treatment of staff in terms of fairness & impartiality. 我的主管能否公平無私地對(duì)待員工。(22) Hotel 's overall treatment of staff in terms of fairness & impartiality 從整體看,酒店能否公平無私地對(duì)待每個(gè)員工。(23) M y rate of pay 工資水準(zhǔn)。(24) M anners in which my pay rises were handled in terms of promptness. 工作期間我個(gè)人的開展程度。(25) M y progress within the Company 工作期間我個(gè)人的開展程度。(26) M anner in which my performance reviews were handled in terms of fairness 對(duì)我的工作表現(xiàn)的

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