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1、General Expressions商務(wù)談判一般用語(yǔ)1、 Sarting a talk開(kāi)始會(huì)談Now that we are all here, let s begin the talk, shall we?現(xiàn)在人都到場(chǎng)了,我們開(kāi)始,怎么樣?What do you think if we begin now?我們現(xiàn)在開(kāi)始,好嗎?If you dont mind,I think we d better begin right away.你要是不介意,我么就開(kāi)始吧。Suppose we get down the business now?現(xiàn)在我們開(kāi)始怎么樣?Let s get straight
2、down to the problem.我們直接談問(wèn)題吧。Well I know you er allextremelybusy,so why don t we get started?我知道你們都特別忙,干嘛不開(kāi)始呢?As we are familiarwith each other,let s come straightto the point.大家都是熟人,我們就開(kāi)門(mén)見(jiàn)山吧。We ve gone toofar off the point.Let s return to the topic underdiscussion.咱們離題太遠(yuǎn)了,還是回到正題來(lái)上吧。Let s have a wor
3、d about delivery,OK?咱們談?wù)劷回泦?wèn)題,好不好?Let s have a talkover the questionof payment terms,ifyou don tmind. 你要是不反對(duì),我們就談付款條件吧。Speakingofmode ofpayment,canyou adviseme ofyourgeneralpractice in this respect.談到付款方式,能否告訴我,你們?cè)谶@方面通常是怎么做呢?2、 Outlining ones talk介紹談話輪廓第 1頁(yè)Before I begin,let s make it clear that it s
4、 only a non-formaltalk.在開(kāi)始,我先說(shuō)明一下,這只是個(gè)非正式會(huì)談。To begin with,Id liketo make a briefintroductionof the currentmarket situation.一開(kāi)始,我想簡(jiǎn)單介紹一下當(dāng)前市場(chǎng)情況。I d like to begin by telling you about the latest development ofthe market.我想先向大家談?wù)勈袌?chǎng)的最新發(fā)展情況。First,let me outline the current problem we are facing.首先,我來(lái)大概介紹一
5、下當(dāng)前面臨的問(wèn)題。Afterthat,we lltryto findout the ways to solvethese problems.這以后,我們將設(shè)法尋找解決這些問(wèn)題的方法。Following that,we ll go into details of these accidents.再往下,我們將對(duì)這些事故進(jìn)行深入研究。Following in from there,I ll suggest somepossible solutions.繼而,我將提出一些可能解決的辦法。Last but not least,we ll discuss how to carry out the con
6、tractsmoothly. 最后但并非最不重要的是,我們將討論如何順利執(zhí)行合同。3、 Moving the talk on to the next issue談話轉(zhuǎn)入了下一個(gè)議題Now let s move on tithe next issue,whichishow to compensate forthe loss.現(xiàn)在我們轉(zhuǎn)到下一個(gè)議題:如何賠償損失。Ifyou llallowme,letme go on to the questionof improvingsalesperformance.如果可以的話,我想接著談?wù)劯纳其N(xiāo)售的問(wèn)題。Nowthatthe problem of paym
7、ent terms has been dealtwith,I m eager第 2頁(yè)to know if you can effect shipment in may?現(xiàn)在付款方式解決了,我很想知道能否五月份裝運(yùn)。I m glad we have arrived at a complete agreement on the claisesdiscussed so far.There remains only the question of packing.很高興我們各項(xiàng)條款討論取得完全一致意見(jiàn),剩下就只是包裝問(wèn)題了。What shallwe discussnext?Isuggest we ha
8、ve a word about insurance.接下來(lái)我們討論什么呢?我建議談?wù)劚kU(xiǎn)問(wèn)題。Now,I d like to turn to the possible solutions.現(xiàn)在我想把話題轉(zhuǎn)向能夠采用的解決問(wèn)題的方法。Next,we d like to hear the comments by everyone present at themeeting. 下面我想聽(tīng)取每一位出席會(huì)議的先生的意見(jiàn)。4、 Referring to the previous talk提及前面談過(guò)的話題I think I have made it very clearthat D/A is absolu
9、telyimpossible.我想我已經(jīng)說(shuō)得很明白了,承兌交單絕對(duì)不行。You said just now that competition could be very sharp.你剛剛說(shuō)競(jìng)爭(zhēng)可能會(huì)是極其激烈的。Did you propose a change in the material of packageing?剛剛你曾建議改換包裝材料是嗎?Correct me if I am wrong,but weren t you suggesting that we putthese words down in the contract as a separate clause?如果我說(shuō)的不
10、對(duì)請(qǐng)指正,不過(guò)你剛剛是否建議這些文字在合同中另列條款?A moment ago,youmentionedsomethingaboutthedesignofthe第 3頁(yè)packing.Will you detail it a bit?剛才你提到包裝設(shè)計(jì)的問(wèn)題,能否詳細(xì)談?wù)勀??As I said justnow,any money spent now would give you greatersavingsin the long run.如我剛才所說(shuō),從長(zhǎng)運(yùn)看,今天花費(fèi)的錢(qián)會(huì)為你以后節(jié)省更多的錢(qián)。5、 Asking for repetition or explanation請(qǐng)求重復(fù)或解釋W(xué)il
11、l you repeat it,please?請(qǐng)?jiān)僬f(shuō)一遍,好嗎?Would you mind saying it again?你介意再說(shuō)一遍嗎?I beg your pardon?我可以請(qǐng)?jiān)僬f(shuō)一遍嗎?I m sorry I didnt catch your meaning.Will you say it again?對(duì)不起,我沒(méi)明白你的意思。請(qǐng)?jiān)僬f(shuō)一遍。I don t understand what you say.我不明白你說(shuō)什么。I m sorry I dont follow you.對(duì)不起我不懂你的話。Will you speak a little more slowly?請(qǐng)說(shuō)慢一點(diǎn)好嗎
12、?Will you slow down a bit?I con t follow you.請(qǐng)說(shuō)慢一點(diǎn),我聽(tīng)不懂。Will you explain what you mean?請(qǐng)解釋一下你的意思好嗎?Could you be more specific?能否在具體些?6、 Intherrupting other peoples talk打斷別人談話Sorry to intherrupt you,but will you first let us know your ideaof annual sales?對(duì)不起打斷您的話,不過(guò)請(qǐng)先談?wù)勀赇N(xiāo)售的看法。May I interrupt you a mo
13、ment?打斷你一會(huì),可以嗎?第 4頁(yè)Excuse me for intherrupt you.I hope you will explain yourself inmore detail.對(duì)不起打斷你的話,希望你解釋能更詳細(xì)點(diǎn)。If you dont mind,may I say one word here?請(qǐng)別介意,我可以插幾句話嗎?Just a moment,please.Allow me to say something here.請(qǐng)稍停一下,允許我插幾句話。7、 Asking for opinions征求意見(jiàn)What do you think of it?你認(rèn)為怎樣?What s y
14、ou opinion on this matter?你對(duì)這個(gè)問(wèn)題有什么看法?Please tell me frankly your opinion.請(qǐng)?zhí)孤手毖阅愕囊庖?jiàn)。How do you see things like this?你對(duì)這類(lèi)事情怎么看?How did you find/like/enjoy the performance?你認(rèn)為演出怎樣?How do you like changing the color to light blue?把顏色改為淡藍(lán)色,你認(rèn)為怎樣?What do you say to (making) transshipment at Hong Kong?在香港
15、轉(zhuǎn)船,你意見(jiàn)怎樣?How would you like to be?你希望是怎樣?Do you agree to this change?I d like to hear your opinion aboutit.你同意這樣改嗎?我想聽(tīng)聽(tīng)你的意見(jiàn)。We are old friends.Please don t hesitate to speak out your mind.都是老朋友了,有什么就說(shuō)什么,不用顧慮。Will you let me know your comments on our new design?請(qǐng)把你對(duì)我第 5頁(yè)們新設(shè)計(jì)的意見(jiàn)告訴我。Your comments and c
16、riticismsare alwayswelcome. 我們歡迎各種批評(píng)。We d like you to give us your suggestions.希望把你的建議告訴我。8、 Expressing one s view表達(dá)自己意見(jiàn)I think the market is going to take a downward trend.我認(rèn)為市場(chǎng)將呈現(xiàn)下跌趨勢(shì)。In my opinion,we should defer a decision until we know more aboutthe facts.我認(rèn)為,我們?cè)诹私飧鄬?shí)施之前,暫不作出決定。My opinion is yo
17、u should look after the new customers as well asthe old ones.我認(rèn)為你們?cè)谟^照老客戶(hù)的同時(shí)也要關(guān)照新客戶(hù)。To my mind,his suggestion worth trying out.我認(rèn)為他的建議值得一試。Quitefrankly,Idont thinkthe coloris to our customers taste.坦率地說(shuō),我認(rèn)為顏色不符合客戶(hù)的愛(ài)好。Don t you think the delivery could be advanced?你不認(rèn)為交貨期可以提前嗎?I should say your produc
18、ts are overpriced.我得說(shuō)你們產(chǎn)品價(jià)格定得太高。I m afraid your price is a bit on the higt side.恐怕你們的價(jià)格稍有偏高。I m sure at thispricelevel,ourproductswillbringyou a handsomeprofit.我相信按照這個(gè)價(jià)格水平,我方產(chǎn)品會(huì)為你贏得豐富利潤(rùn)。第 6頁(yè)To be honest withyou,we ve receivedanotherofferat a much lowerfigure.老實(shí)說(shuō),我們收到另一個(gè)報(bào)盤(pán),價(jià)格低很多。It seems to me your p
19、rice is much too higt./Your price seems muchtoo higt.我認(rèn)為你方價(jià)格太高。/ 你方價(jià)格看來(lái)太高。9、 Expressing agreement表示同意Good idea! I totally agree with you.好主意!我完全同意你的意見(jiàn)。We are all for your suggestion as to how to render better service.我完全同意你關(guān)于提供更好服務(wù)的建議。Excellet!That s exactly what I think.好極了!那恰恰是我想的。That sounds reas
20、onable.We need to get the best possible deal.聽(tīng)上去有道理。我們?cè)摣@得最好的交易條件。I share your views./ I support your opinion.我同意你的意見(jiàn)。/ 我支持你的意見(jiàn)。I ve no objection.我沒(méi)反對(duì)意見(jiàn)。I m in favor of your proposal.我贊成你的意見(jiàn)。Suits me fine.這對(duì)我適合(我同意) 。10、 Expressing disagreement表示不同意I m sorry,Idisagreewithyou there.Idontthinkthat s th
21、e waywith it.對(duì)不起我不同意,我認(rèn)為那不是辦法。This works againstthe sense.Idon t go along with itforone minute.這有挬常理。我一點(diǎn)也不同意。I m totally against the proposal of making transshipment at Hong第 7頁(yè)Kong. 我完全反對(duì)在香港轉(zhuǎn)船的建議。I wouldn t say that.I think it s only a matte of time.我不認(rèn)為如此,我認(rèn)為這只是個(gè)時(shí)間問(wèn)題。I don t like the idea of subst
22、ituting Type No.15 for the portionundelivered. 我不同意未交貨部分改用15 型代替。It s absolutely impossible.I really can t accept the idea.這完全不可能。我實(shí)在不能接受這個(gè)主意。11、 Persuading your client勸說(shuō)客戶(hù)If I were you,I would book a small order as a trail.如果我是你,我會(huì)小量訂一批。If I would in your position, I would allow partial shipment.如果
23、我處在你的地位,就會(huì)同意分批裝運(yùn)。Why not by a small lot and put them on trial?干嘛不小量買(mǎi)一批試試呢?Why don t you look at it this way?It s more expensive,but muchbetter value for money.為什么不這么看呢?他是貴了一點(diǎn)兒,但他物有所值。I d advise you to look into the matter immediately.我建議你立即調(diào)查這件事。I think you d better weigh up the advantages carefully
24、 beforerejecting our offer.我認(rèn)為,拒絕我方報(bào)盤(pán)前,你最好先慎重權(quán)衡其有利的條件。第 8頁(yè)I don t think you should miss this opportunity to update yourequipment. 我認(rèn)為你不應(yīng)該錯(cuò)過(guò)這個(gè)更新設(shè)備的機(jī)會(huì)。After you have tried it out,I m sure you ll agree that this isa very good product.經(jīng)過(guò)試用,你肯定會(huì)同意這是個(gè)很好的產(chǎn)品。I can t force you to make a deal, but I can assur
25、e you that ourproduct has the edge on the competition.我不可能強(qiáng)迫你買(mǎi),但是請(qǐng)相信我們的產(chǎn)品是具有競(jìng)爭(zhēng)力的。You errighttobecautious,butowingtothelimitedsupplyavailable at present, we suggest you act quickly.謹(jǐn)慎當(dāng)然不錯(cuò)。但是,目前可供數(shù)量有限,建議你及早采取行動(dòng)。Idont want to sound pushy,but you ll have to decide soon.我不想好像在催眠你一樣,不過(guò)你的確要快點(diǎn)作出決定。Do you un
26、derstand that this offer is only open for three days?你要知道本報(bào)盤(pán)有效期僅為三天。I don t understand your conerns,but remember that the offer endsnext week. 我理解你擔(dān)憂之處,但別忘了報(bào)盤(pán)下星期失效。You may trustme thatany money spent now willbringyou big profitsin future.相信我,今天投入的錢(qián)今后會(huì)為你帶來(lái)巨大的利潤(rùn)。Could you think about our proposal agai
27、n?你能否再考慮一下我們的建議呢?Could you reconsiderthe matterin some otherlight/froma differentangle? 能否從其他角度重新考慮這個(gè)問(wèn)題呢?第 9頁(yè)Isn t there any way to change your decision?有沒(méi)有辦法改變你的決定呢?12、 Avoiding a definite reply回避明確答復(fù)I m afraid I cant give you a definite reply now.恐怕我現(xiàn)在無(wú)法給你一個(gè)明確的答復(fù)。I can t make a decision right now.
28、我現(xiàn)在無(wú)法作出決定。I just need some time to think it over.我需要時(shí)間考慮考慮。We are still a little unsure about the prospect,though.不過(guò),我們對(duì)于前景還是有點(diǎn)不能確定。There are certainpointsthatI llhave to considervery carefully.有些問(wèn)題我得慎重考慮。That may well be so.I m not sure.很可能是這樣的,我不能肯定。It all depends.這得看情況而定。13、 Emphasizing one s poi
29、nts強(qiáng)調(diào)自己觀點(diǎn)I must stressthatthe goods were strictlyinspectedbeforeshipmentwith your representative on the spot.我必須強(qiáng)調(diào),貨物裝船前經(jīng)過(guò)嚴(yán)格檢驗(yàn),而且你方代表也在場(chǎng)。Let me emphasize how necessary it is to abide by the contract.我要強(qiáng)調(diào),遵守合約是十分必要的。Ican tstressenoughthedisastrousconsequencesofbreachcontract.我必須強(qiáng)調(diào),違約會(huì)帶來(lái)嚴(yán)重的后果。I must c
30、all your attention to the distinction between these two第10 頁(yè)samples. 我要提你注意兩個(gè)樣品之間的差異。14、 Ending a talk結(jié)束會(huì)談I m afraid our time is up.Lets call it a day.時(shí)間到了。我們今天到此為止。We have to close today s discussion now.今天談?wù)摰酱私Y(jié)束。Let s stop here. Well go on with the talk this afternoon.我們到此結(jié)束。下午再接著討論。Let s discuss
31、it in more detail tomorrow.我么明天再詳細(xì)討論。Business Negotiations商務(wù)談判Unit 1: Arrival of Foreign Business外商到達(dá)1、 Sorry to interrupt you.But you must be +人名 +from+ 地點(diǎn) 請(qǐng)問(wèn),您一定是(那里)來(lái)的(誰(shuí))吧?2、 Let me help you with your luggage.我來(lái)幫你提行李。3、 Weve been expecting you even since you faxed us the date ofyour arrival.自從您的傳
32、真告訴我們您的到達(dá)日期以來(lái),我們一直都在盼望著您。4、I ve been lookingforwardto thistrip.I s been my wish to seeyour beautiful country with my own eyes.And I m glad to say thisdream of mine has eventually come true.我一直期待這趟旅行。很長(zhǎng)時(shí)間以來(lái)我就希望看看你們美麗的國(guó)家。我很高興這個(gè)愿望終于實(shí)現(xiàn)了。5、 I hope you ll enjoy your stay here and see more about China.我希望你
33、在可過(guò)的愉快,多多了解中國(guó)。第11 頁(yè)6、 It s a long way to China.Iam afraidyou must be very tiredaftermore than ten hours flight.來(lái)中國(guó)路很遠(yuǎn),想必經(jīng)過(guò)十幾小時(shí)飛行您一定很累了。7、But I llbe allrightby tomorrow morning and ready forbusiness.不過(guò)明天就會(huì)復(fù)原了,可以談業(yè)務(wù)了。8、 If all is ready,we d better start for the hotel.如果沒(méi)有什么別的事,我們就去旅館。9、 It s nice of y
34、ou to come and meet me at the airport.謝謝你來(lái)機(jī)場(chǎng)接我。10、 Believeme, it s a pleasureto meet friendscoming from afar.請(qǐng)相信我,有朋友自遠(yuǎn)方來(lái)是件愉快的事。11、 The pleasure is mine.這是我的榮幸。12、 Did you have a good flight?旅途會(huì)好吧?13、 Just wonderful. Good food and good service.很好,食物好和服務(wù)好。14、 Anyhow, I thinkyou d liketo freshenup a b
35、itand take a restto overcome the jet lag.盡管如此,我想您一定愿意稍加休息,恢復(fù)一下,調(diào)整時(shí)差。15、 Yes, indeed. But ,how s your business these days?的卻如此。不過(guò),最近你們業(yè)務(wù)怎樣?16、 Can t complain. Owing to sharp increase in demand, sales areup recently. As a matter of fact, we find it difficult to meet the第12 頁(yè)demand of the market.沒(méi)什么好抱怨
36、的。由于需要急劇增長(zhǎng),銷(xiāo)售大幅度上升。實(shí)際上,我們很難滿足市場(chǎng)需要。17、 But do you think its a general trend?您認(rèn)為這是一種總趨勢(shì)嗎?18、 It s almost two years sincewe lastmet, ifI m not mistaken.How time flies.如果我沒(méi)記錯(cuò),我們上次見(jiàn)面是兩年前的事了。時(shí)間過(guò)得真快!19、 May I introduce you to our manager, who has come to meet you ?我們經(jīng)理也來(lái)接您了,請(qǐng)?jiān)试S我向你介紹。20、 Weve are already me
37、t.我們已經(jīng)見(jiàn)過(guò)面了。21、 May I see your passportand your customs and healthdeclarationforms, please?請(qǐng)出示護(hù)照、海關(guān)申報(bào)表和體檢表。22、 Is this all your luggage?這是你全部的行李嗎?23、 Do you have anything to declare?有沒(méi)有什么要申請(qǐng)Unit two:At the Hotel在旅館1、 Where is it located?他在什么位置?2、 It looks magnificent.真壯觀。 /What a great hotal !這旅館好氣派!
38、3、 Let s go to the reception desk and check in.我們到服務(wù)臺(tái)去登記。4、 It s consideredas one of the best hotalsin Xi an. The servicesare first rate.他是西安最好的飯店之一。飯店服務(wù)是一流的。第13 頁(yè)5、 You ve thought of everything.你考慮的真周到。6、 He offers you a welcome banquet at the Friendship Hotel.他在友誼旅館設(shè)宴來(lái)歡迎您的到來(lái)。7、 You are too polite.
39、I m looking forward to the pleasure ofmeeting him.你們太客氣了。我很期望和他見(jiàn)面。8、 IDD phone = InternationalDirect Dialing phone(國(guó)際直線電話)9、 You reso helpful. I wouldnt know what to do without you.你真幫大忙了。沒(méi)有你我真不知道怎么辦。10、 Its very kind of you to say so. This is my pleasureand my job.非常感謝,這是我的榮幸也是我的工作。11、 This is your
40、 room. How do you find it?這是你的房間。喜歡嗎?12、 Its a pleasure to be of help. I hope you will enjoy your stayin Nanjing.很高興能提供幫助。希望你在南京停留的愉快。13、 I m sureI will.As a matterof fact,I ve been lookingforwardto this trip for quite some time. By the way, where can I geta city map?我相信一定會(huì)愉快的。其實(shí)我早就盼望這次旅行了。順便問(wèn)一句,我在哪兒可以弄到張城市地圖呢?14、 Thank you once again for everything youve done.我明白了。再次謝謝你為我所做的一切。15、 If the
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