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1、大學(xué)英語實(shí)際周??妓拇鸢竁riting A Complaint to the Manager Sep. 8, 2019 Dear sir/Madam, I am writing to you to complain about the trip I had with your agency this summer. I took the trip to the Wuyi Mountain, arranged by your travel agency, hoping that I would have a wonderful time there. However, I have to say
2、 that our group were very disappointed. First of all, the guide did not provide the group with good services. She didnt show us around all the places of interest as she had promised. What made us even angrier was that she was not kind or helpful to us at all. In fact, she was not available when we n
3、eeded her help. Secondly, the food and accommodation were not as good as you advertised in your booklets. The food was not adequate for each of us, let alone to our taste. Besides, six of us shared one bedroom and there were lots of mosquitoes, which annoyed us very much. Since we had paid a conside
4、rable sum of money for the trip, we should have enjoyed good services as you had promised. Therefore, I strongly insist that you return us some of our funds and improve your services immediately.快速閱讀 1. B 2. C 3. A4. D 5. B 6. D7. C 8. place and community 9. to do more 10. Why Neighborhoods Matter聽力
5、 短對話短對話: 11.15. CDDDD 16.18. BAB 長對話長對話: 19.21. DAB22.25. DBAC 短文短文: 26.28. CDA29.31. BBC32.35. BACB36. last 37. numbers 38. professional39. directory 40. covered 41. whole42. front 43. arrange give the number of your phone to the person youre talking toIf you make a long-distance call and get a wro
6、ng number, call the operator and explain what happened.you can have the phone company mail you a credit coupon that has the same value as the phone call 閱讀了解 選詞填空: 47.51. B I E N G 52.56. A L J K M 仔細(xì)閱讀:57.61. CDACD62.66. BABDD完型填空 67.71. BABCD 72.76. ABCDD 77.81. AABAA 82.86. CDABB翻譯 87. Jim was on the point of crying 88. he said he would turn over a new leaf and try to be a good employee 89. a terrible traffic accident happened there 90. that ano
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